I usually stay at the Ritz Carlton hotels and there is no problems, but not this time. Staff was not friendly, when i arrive with my family receptionist downstairs didnt offer me any help with my luggage, instead he continued chatting with bellman completely ignoring guests. Room was comfortable and has amazing view, but ridiculously dusty. Was problems with checkout when receptionist wanted to charge me extra breakfast for my newborn baby. Overall I was not satisfied with service provided.