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Sadu Hotel Almaty, a member of Radisson Individuals

3.5 star property
Travelers can sip local wines at the tasting room after exploring Bostandyk District or take a refreshing dip in the seasonal outdoor pool

Choose dates to view prices

Sadu Hotel in Bostandyk District offers relaxation and entertainment. Guests can sample regional wines, book treatments at ŞÖP spa, and enjoy meals all day. The property features high-speed WiFi, an arcade/game room, and a poolside bar at the seasonal outdoor pool.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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About this property

Sadu Hotel Almaty, a member of Radisson Individuals

  • Hotel located in Bostandyk District
  • You can look forward to an attached winery, a poolside bar and a playground at Sadu Hotel Almaty, a member of Radisson Individuals. Sip on a glass of local wine at this hotel offering a tasting room. Indulge in a body scrub, a massage and a body treatment at the on-site spa. The on-site restaurant offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as an arcade/games room and a bar.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and multilingual staff
    • Luggage storage, a 24-hour front desk and a lift
  • Room features
  • All 108 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
  • Other amenities include:
    • Hairdryers and shampoo
    • Wardrobes/cupboards, electric kettles and heating

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 18.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 12 for adults and from USD 12 for children
  • Airport shuttle fee: USD 21 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 18.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from 15 May to 30 September
Pool access available from 9:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Sadu Hotel Almaty, a member of Radisson Individuals have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 11:00 PM.

Is Sadu Hotel Almaty, a member of Radisson Individuals pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sadu Hotel Almaty, a member of Radisson Individuals?

Self-parking is free at this property.

What time is check-in at Sadu Hotel Almaty, a member of Radisson Individuals?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Sadu Hotel Almaty, a member of Radisson Individuals?

Checkout is at noon.

Does Sadu Hotel Almaty, a member of Radisson Individuals provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 21 per vehicle applies.

Where is Sadu Hotel Almaty, a member of Radisson Individuals located?

Located in Bostandyk District, this spa hotel is 1 mi (1.5 km) from Sunkar International Ski Jump Complex and within 3 miles (5 km) of Botanical gardens and Kasteev State Museum of Arts. Kazakhstan Museum of Arts and Atakent Expo are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

10

Amenities

8.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great location to Sadu Arena. Very nice room. Great food.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Akihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

I used the hotel on a business trip. The building was new and cleanliness was felt throughout. The location is good, there is a ski jump right behind the hotel and you can see beautiful mountains. Esentai Mall is also within walking distance, which is good for shopping. The rooms are reasonably spacious, clean, and relaxing. The shower rooms and toilets are clean and I never felt uncomfortable with the dirtiness. The hotel front desk is friendly and accommodating in English. I could not communicate in English at the hotel restaurant, but the front desk staff helped me and I was able to enjoy a good meal. All the staff were friendly and really helpful. When I left the hotel, I experienced hospitality similar to that in Japan. I would like to use this hotel again when I visit Almaty.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

D G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and modern

Helpful friendly staff and nice hotel. Situated about 20 minutes from down town but close to local shops. Helpful transfer service offered by the hotel. Front office staff speak English
Stayed 7 nights in Mar 2023
Verified

4/10 Poor

MUN KEONG

Disliked: Staff & service
Very bad service. Had one of the higher priced rooms but don't get service. No water, no make up room despite many many requests
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Merdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Отличное место для отдыха, приветливый персонал, супер сервис, номера новые, уютные. Рекомендую
Stayed 2 nights in May 2022