Search Hotels by Empire Hotel Group in Allendale from ₹16,397

"Staff was extremely rude and not helpful. Didn’t have pillows and they told us they couldn’t send anyone till the morning if they couldn’t find a pillow. The brought us 1 pillow with no case. Whole place smelled like weed and there was dogs peeing in the hallway. Don’t stay at this dump "

"Overall the staff was very nice, The only issue I had was the room was chilly the first night. After having the heat on 90 degrees all night and it still felt chilly, I called maintenance. They came to adjust the vent and heat improved but it still took a long time. Then I smelled burning so I turn the heat down to 77 and the smell went away. I kept the heat on 77 degrees and the heat never went off when the setting was set to auto! Other than this heat issue, everything else was fine! I enjoyed my stay and would come back to this hotel the next time I’m in NYC or New Jersey! "

"WiFi is absolutely horrible. While the stay was fine this isn’t really a kid friendly hotel. "

"Couldn’t have had a better stay. Great location, really nice space and an extremely kind + accommodating staff. I stayed in the Presidential Suite for my bachelorette party and they honestly undersell it in the pictures. It was the perfect size: big rooms (for NYC), tons of bathrooms, full living area… great space! So happy I booked here and thanks again to amazing staff!!"

"Everything clean and staff were very helpful "

"Everything that I needed for my stay was met from the cleanliness and the staff that gave us a chauffeur ride to the airport. Not to mention the incredible coffee and bakery they have right in the hotel lobby! A true New York experience."

"Simple room. If you’re staying to see the city at a good price I’d stay. We got the 12th floor, some view but not anything iconic. Next to a Walgreens! Som food places, also the subway which was nice and not far from. They let us keep our bags there after checkout because our flight was at night and we didn’t want to carry them while we still went around the city! Thanks! Would stay again. "

"Be prepared for lots of incidental charges. My booking was canceled because they tried to charge the first night prior to my arrival and did not succeed. My daughter rebooked. They refused to issue an itemized bill on check out preferring to show you the balance due on the screen. Very unprofessional in that regard. My daughter eventually used her marriot app to settle and check out."

"Clean room and friendly staff. Always a nice stay!"