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Riveredge Resort

Photo gallery for Riveredge Resort

Primary image
Indoor pool
Outdoor spa tub
View from room
Superior Suite, 1 King Bed, Jetted Tub | Living area | Flat-screen TV

Overview of Riveredge Resort

Riveredge Resort

3.5 star property

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
17 Holland Street, Alexandria Bay, NY, 13607

Explore the area

  • Popular LocationCornwall Brothers Museum6 min walk
  • Popular LocationScenic View Park6 min walk
  • Popular LocationHeart Island20 min drive
  • AirportWatertown, NY (ART-Watertown Intl.)40 min drive

Room options

About this area

Alexandria Bay

Located in Alexandria Bay, Riveredge Resort is near the bay. Thousand Islands Bridge and Boldt Castle are notable landmarks, and the area's natural beauty can be seen at Kring Point State Park and Heart Island. Guests appreciate the resort's location for the sightseeing.

What's nearby

  • Cornwall Brothers Museum - 6 min walk
  • Scenic View Park - 6 min walk
  • Boldt Yacht House - 20 min drive
  • Heart Island - 20 min drive
  • Boldt Castle - 20 min drive

Getting around

  • Gananoque Station - 32 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 101 min drive

About this property

Riveredge Resort

3.5-star resort near the bay
Take advantage of a hair salon, a bar and a fitness centre at Riveredge Resort. Treat yourself to a massage or a manicure/pedicure at the on-site spa. In addition to conference space and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), 2 meeting rooms and a gift shop
  • Express check-out, a 24-hour front desk and a lift
  • Newspapers in the lobby, a front desk safe and ATM/banking services
  • Guest reviews give top marks for the location
Room features
All guest rooms at Riveredge Resort offer comforts, such as climate-controlled air conditioning, in addition to
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with premium channels
  • Fridges, coffee/tea makers and phones

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: USD 10-18 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Indoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Hair salon

Business services

  • Conference space (10000 square feet)
  • Meeting rooms - 2

Spa

  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Iron/ironing board
  • Phone

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Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 18 October to 15 May:
  • Dining venue
The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day.

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between USD 10 and USD 18 per person (approximately)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Riveredge Resort Alexandria Bay
Riveredge Alexandria Bay
Riveredge
Riveredge Hotel Alexandria Bay
Riveredge Resort Resort
Riveredge Resort Alexandria Bay
Riveredge Resort Resort Alexandria Bay

Frequently asked questions

Does Riveredge Resort have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at on 30 Oct 2022 start from ₹8,433.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Riveredge Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Riveredge Resort?

This resort doesn't offer parking.

What time is check-in at Riveredge Resort?

Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Riveredge Resort?

Checkout is at 11:00 AM.

Where is Riveredge Resort located?

Situated near the bay, this spa resort is 5 mi (8 km) from Thousand Islands Winery, and within 12 mi (20 km) of Kring Point State Park and Thousand Islands Bridge. Boldt Castle and Heart Island are also within 12 mi (20 km).

Can I cancel my reservation for free at Riveredge Resort and receive a full refund?

Yes, Riveredge Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Riveredge Resort cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 342 out of 814 reviews
5 - Excellent 42%
Rating 4 - Good. 297 out of 814 reviews
4 - Good 36%
Rating 3 - Okay. 102 out of 814 reviews
3 - Okay 13%
Rating 2 - Poor. 52 out of 814 reviews
2 - Poor 6%
Rating 1 - Terrible. 21 out of 814 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Damon
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view from our room- the room was spacious and clean. It was a short walk to the downtown area.
Stayed 2 nights in Sep 2022

4/5 Good

Ira D.
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !! Very much recommend it
Stayed 1 night in Sep 2022

4/5 Good

Joann
Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was perfect. We parked & were able to walk to the main street.Breakfast downstairs was convenient although the first morning most of the food was overdone with burnt toast. The decor in the room definitely needs an update & some sprucing up. The grounds are beautiful and well kept. Staff was friendly & helpful. Food in the bar downstairs was very good.
Stayed 3 nights in Sep 2022

5/5 Excellent

Jon
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing bad to say, the resort was great, the room was amazing, I love the area and can’t wait to come back
Stayed 2 nights in Sep 2022

5/5 Excellent

Brandi
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband surprised and took me up and it was phenomenal from the moment we drove up. It was right on the St Lawrence River across from Boldt Castle. The room we were given at arrival was beautiful but had some things broken we were unaware of. When trying to use the TV it wasnt working they sent someone to try and fix it as soon as they could. After maintenance found that it was going to take a few days to fix he let the front desk know and the next we know they were knocking on the door to give up keys to an upgraded room for free, even refunded some of our initial payment. The room we ended up with had a small balcony which gave a beautiful view of Boldt Castle. We had wonderful service, there were several food places where the food is delicious and even made a couple new friends with another guest at the place. Overall best stay i have ever had! Definitely going to go back.
Stayed 1 night in Sep 2022

4/5 Good

Joseph
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location on water .
Stayed 1 night in Sep 2022

5/5 Excellent

rebecca
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 2 nights in Sep 2022

2/5 Poor

SHANNON
Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
If you're a smoker, this property is for you! If you don't care to have your kids' lungs filled with second hand smoke, keep looking. This property is advertised as "non-smoking", however guests are permitted to smoke on the balconies, which, as you can see from the pictures, are all connected and open air. We were surrounded by chain smokers, so anytime we wanted to enjoy our balcony, we were met with cigarette smoke, which also went into our room when we opened the door to go back in to escape the smoke. My 11 year old just finished 2.5 years of cancer treatment so this was not an ideal environment and I would not consider this a kid-friendly atmosphere. The manager said she could only talk to the other guests, offered no discount or even an apology. I'm not sure if any of you have ever tried to reason with a chain smoker, but it's pretty much useless. So, no balcony river views for us who choose clean lungs. The carpet in the rooms was dirty and damp feeling and there was gunk in every corner - a sure sign that cleaning is quick and careless. The fitted sheet had stains on it and the walls are paper thin - we could hear EVERYTHING going on in the room next door, yes, absolutely EVERYTHING, all night long. Overall, the grounds are nice, the food was good. This may be better suited for people with no kiddos who live an active night life and have low standards for cleanliness. We loved the area and plan to come back, but not to the Riveredge!
Stayed 2 nights in Sep 2022

4/5 Good

Miranda
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great summer getaway walking distance to town,great views, tiki bar is always amazing. Property is getting a little worn & could use better coffee in the room but that wouldn't stop us from booking again.
Stayed 2 nights in Aug 2022

3/5 Okay

Sarah
Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms, building, and property amenities need major updating and have been less than maintained. The food is ok and the staff were pleasant. At the rates being charged you just simply expect better quality in your stay. My room had old stained carpet that during the humid day smelt like urine. The bed was uncomfortable and the linen from the 90’s. Some of my towels and washcloths had permanent stains on them. I was pretty disappointment with the accommodations.
Stayed 2 nights in Aug 2022