Search Hotels Near Alderford Lake, Whitchurch

"I had a nice stay but we felt the property carpets were outdated and felt unclean and we tried to use the spa and there was no loungers and have to sit at the side of the pool, we had booked a “spa weekend” but due to lack of loungers and then being busy everytime we came down to the spa we ended up going into the local city which was not really our plan as we wanted a chilled weekend "

"Arrival- staff were helpful: My room was too hot, so another room was found for me. Any questions I had were dealt with immediately and successfully. Parking is available (1st come - 1st served!!) but reasonable cost. Central position and near most amenities, shops, etc."

"Room very clean, beds very comfortable. Only criticism is the bathroom could do with an upgrade (stayed im a family room). Air conditioning effective and easy to work."

"The staff there was really lovely The room we stayed in was not really kept well and the upkeep was a bit poor and it was not the cleanest. The breakfast was nice it was a breakfast buffet next door. The gym was small but decent for a workout The pool sauna and jacuzzi was amazing, steam room wasn’t working when I went though or was not set up "

"The breakfast was great, didn't have time to use the spa. Only regret was that we didn't have a longer stay. We will return."

"Good room -very clean . Nice to have a canal view .The Spa pool was fabulous. The hotel felt quite basic however for a 4 star hotel . No room service food available .No basic toiletries like soap/ shower gel or shampoo provided. There was no relaxing lounge area with sofas to sit in & enjoy -just a bar area with tv that was quite noisy . The staff were all very welcoming & friendly however . The hotel is in a good location-well positioned for walking into Chester’s city centre . "

"Hotels.com asked for a breakfast specific review, so: Breakfast was a quick and simple hot and cold buffet with plenty of delicious things on offer. Decent coffees are an issue though as you have to pay extra, which seems a little old fashioned. and sometimes they don't switch the coffee machine on early enough."

"The breakfast was superb, everything you could wish for…from toast and croissants and doughnuts to a full cooked breakfast. Our room was fantastic with a view of the mill from bedroom window, bathroom was great for me being disabled, being able to walk in to a wet room was a huge bonus, not available at most hotels."

"We had a wonderful stay at this hotel. The staff were amazing from start to finish—everyone from the reception team to the cleaners were friendly, helpful, and made us feel truly welcome. The breakfast also very good, with a great selection and quality. Overall, it was a pleasant experience, and I would definitely recommend this hotel to others."