Search Hotels Near Albany Museum of Art, Albany

"We noticed that some of the staff, (had attitude problems, were not co-operative, while others were very nice and helpful, one in particular, when asked about where the ice machine was located, said, the ice machine is broke down, (clerk behind counter) another staff member, said wait, then filled the room ice container, (odd behavior by one and helpful friendly behavior by another) One man was very friendly cleaning up the property, (it seemed like the clerk behind the counter was very Unfriendly) while other employees were very friendly and nice. Odd, situation, but one that management or owners should be able to address and fix. "

"Parking was easy and safe especially for a lone traveler! The staff were extremely helpful and efficient. "

"For reference, we are a fifty something married couple. Now for my review. My husband really enjoyed the breakfast, I'm not really a breakfast person so it would not be a fair assessment if I reviewed breakfast but it was popular. Staff were very nice and accommodating, I did catch attitude when I asked housekeeping for 2 extra pillows and an extra comforter but overall staff was pleasant . The room was smaller than expected. The room phone did not work. The toilet broke but they repaired it.The mattress was too hard and the pillows were too soft so bring pillows if you like them firm. Also you'll need a blanket, they only had the comforters and its hard to wrap up in them with a sleep partner. The pool and laundry room, yes the whole room was out of order. One of the perks of staying in a hotel is the pool so I was disappointed. When amenities are out of order, they should discount their room prices because had I known, I would have stayed at another property. Disappointment at a Marriott property "

"Not very clean. If you have the ability to pay a little extra, you will get what you pay for. I had an allergy attack all night. Never sneezed so much in my life. "

"Excellent… clean and staff was gracious "

"It is a Motel. No elevator. Older building. A lot of street noise Room was clean, bed not as comfortable as I wished for. Close to restaurants. "

"Nothing additional to add "

"Airport shuttle wasn’t available for me at night or in the morning. Call ahead to make sure they have someone available to drive it"

"Very friendly staff, above average. Hot water in shower was adequate for me but would not get hot enough for wife. Room was very nice, did have a stool not flushing correctly which was corrected."