Four Points by Sheraton Albany

Photo gallery for Four Points by Sheraton Albany

Primary image
Indoor pool
Balcony
Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace
Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Overview of Four Points by Sheraton Albany

Four Points by Sheraton Albany

3.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
3 Mount Hope Way, Albany, NY, 12202

Explore the area

  • Popular LocationHistoric Cherry Hill18 min walk
  • Popular LocationNew York State Executive Mansion7 min drive
  • Popular LocationCultural Education Center8 min drive
  • AirportAlbany, NY (ALB-Albany Intl.)18 min drive

Choose dates to view prices

About this area

Albany

Located in Albany, Four Points by Sheraton Albany is near the airport and near a metro station. The Egg and Palace Theater are cultural highlights, and travellers looking to shop may want to visit Crossgates Mall and Colonie Center Mall. Looking to enjoy an event or a match while in town? See what's going on at Times Union Center. Spend some time exploring the area's activities, including winery tours and outlet shopping.

What's nearby

  • Historic Cherry Hill - 18 min walk
  • Destroyer Escort Historical Museum - 4 min drive
  • New York State World War II Memorial - 7 min drive
  • New York State Executive Mansion - 7 min drive
  • Cultural Education Center - 8 min drive

Getting around

  • Albany-Rensselaer Station - 5 min drive
  • Albany, NY (ALB-Albany Intl.) - 18 min drive

About this property

Four Points by Sheraton Albany

3-star hotel near the airport, refurbished in 2020
At Four Points by Sheraton Albany, you can look forward to a corner/local shop, a firepit and a coffee shop/cafe. The on-site restaurant, Albany Restaurant, features American cuisine. In addition to laundry facilities and an outdoor entertainment area, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station and a 24-hour front desk
  • A front desk safe, a computer station and coffee/tea in the lobby
Room features
All guest rooms at Four Points by Sheraton Albany include perks, such as Laptop workspace and climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
Other conveniences in all rooms include:
  • Heating and fans
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • 55-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, coffee/tea makers and housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 6:00 AM–10:00 AM: USD 8-15 for adults and USD 8-15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Albany Restaurant

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Fireplace in reception
  • Renovated entire property – August 2020
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 12:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between USD 8 and USD 15 for adults, and USD 8 and USD 15 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Four Points by Sheraton Albany Hotel
Four Points by Sheraton Albany Albany
Four Points by Sheraton Albany Hotel Albany

Frequently asked questions

Does Four Points by Sheraton Albany have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 11:00 PM.

How much does it cost to stay at ?

As of 19 Aug 2022, prices found for a 1-night stay for 2 adults at on 11 Sept 2022 start from Rs10,517.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Albany pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points by Sheraton Albany?

Self-parking is free at this property.

What time is check-in at Four Points by Sheraton Albany?

Check-in is from 3:00 PM - 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Albany?

Checkout is at noon.

Where is Four Points by Sheraton Albany located?

Situated near the airport, this hotel is within 3 mi (5 km) of Albany Capital Center, Empire State Plaza Convention Center and Times Union Center. The Egg and Palace Theater are also within 3 mi (5 km).

Can I cancel my reservation for free at Four Points by Sheraton Albany and receive a full refund?

Yes, Four Points by Sheraton Albany offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton Albany cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 125 out of 196 reviews
5 - Excellent 64%
Rating 4 - Good. 44 out of 196 reviews
4 - Good 22%
Rating 3 - Okay. 11 out of 196 reviews
3 - Okay 6%
Rating 2 - Poor. 9 out of 196 reviews
2 - Poor 5%
Rating 1 - Terrible. 7 out of 196 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk was amazing!! She was very helpful and welcoming. My only complaint is that our duvet had a stain and there was what appeared to be an excursion bracelet on the carpet which made me wonder if it was vacuumed.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, modern room. Friendly staff. Good wifi connection.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Checkin was a breeze and Kayla accommodated us with all our needs. Gym and pool were clean and adequate. Rooms were clean and beds very comfortable!! Restaurant and breakfast options were not the best, but we’re ok. Definitely would stay again for under $200 a night.
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, nice staff. Limited dining choices around area.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest hotels I’ve stayed at!
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Had several problems getting staff who knew how to access the reservation sytem for the hotel.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just had to write a review about this hotel. The lady at the front desk (can’t remember her name) understands customer service and belongs in the hospitality industry. She was very warm, welcoming and accommodating from the point of check in to check out. The hotel was clean, with brand new facilities and the room was very large and spacious. It is located in a good location in Albany if you have a car just off the highway. Parking is also included and a fuel station is right outside the hotel. The only downside was the breakfast was just grab and go. If you are doing a road trip and stopping in the Albany area, this is a very good hotel to stay in!
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very convenient to the Thruway and I-87. Easy off and on and accessible to most things in Albany and the surrounding area. New Hotel so nice modern decor and love the big tv's and bar/outdoor patio area with fire pit. Staff very friendly. Fast food options right around there. The one flaw is breakfast - the restaurant charged $17 for awful food. Skip breakfast and go to the Dunkin Donuts next door. Will stay here again for sure if I am in the area.
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Understaffed, needing attention to supplies for breakfasts and such (no utensils, poor quality of offerings for even a basic continental breakfast)). Front desk not very helpful.
Stayed 2 nights in Jun 2022