Interior entrance

Reviews of Howard Plaza - The Fern Agra

4 out of 5
Howard Plaza - The Fern Agra
Fatehabad Road, Agra, Uttar Pradesh

Reviews

7.6

Good

Rating 10 - Excellent. 56 out of 172 reviews
Rating 8 - Good. 52 out of 172 reviews
Rating 6 - Okay. 35 out of 172 reviews
Rating 4 - Poor. 16 out of 172 reviews
Rating 2 - Terrible. 13 out of 172 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Travelled with partner
Liked: Staff & service
We had a beautiful stay at the Howard Plaza. The staff were amazing especially Shabiya who went above and beyond for us.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vaishnavi

Stayed 1 night in Mar 2025

10/10 Excellent

David, Huddersfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was comfortable, clean and in a good location. The staff were friendly and welcoming. The bedroom was an excellent size with good shower and comfy bed. The breakfast had a good varied choice.
Stayed 2 nights in Feb 2025

10/10 Excellent

carolyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Rooms were clean and comfortable. We loved the breakfast with a range of food for everyone. I would return to this hotel with no hesitations. Thanks for a wonderful stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Koupin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Vijay

Travelled with partner
Hotel Plaza location is good, very close to the Taj Mahal, which was our reason for the 1 night stay. Their rooftop bar and restaurant was really good, we had a nice dinner with live music. We didn't like our room, bathroom was outdated and disgusting, bathroom looked like museum piece, all rusty, couldn't see your face. Room size was good, cleanness was ok but bedding looked old and bed was uncomfortable. Ok for overnight stay, especially if your main reason is to visit Taj Mahal. Thanks
Stayed 1 night in Oct 2024

2/10 Terrible

Surajbhan Singh

Stayed 1 night in Dec 2024

6/10 Okay

Imran

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Nyron, Chaguanas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its walking distance, about 10 minutes from the Taj Mahal main entrance
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor service

My room was not ready the way i wanted it had checked in came to the room and went back to reception to ask for the beds to to split up in twin. I had requested this during my booking. Had to wait another 40min for the rooms to be rearranged
Stayed 1 night in Nov 2024

10/10 Excellent

chris

Stayed 3 nights in Sep 2024

2/10 Terrible

Singh

Stayed 1 night in May 2024

6/10 Okay

Amanpreet

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Rares

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
size room restaurant options (italian and chinese) -noise (very busy street next to the hotel)
Stayed 1 night in Nov 2023

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and pool availability most convenient
Stayed 2 nights in Oct 2023

4/10 Poor

Nima

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is old & smells stuffy. Some areas like lobby & rooms are fine but bathrooms are outdated & old. Looks like some portions are renovated or painted but other areas are neglected & brings the hotel down. The gym is outdated & in poor condition. The breakfast buffet was good.

10/10 Excellent

Mukul

Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The hotel was nice. We stayed in a family room and asked for an extra pillow for my daughter who was on a fold away bed and they said they could not give us one, we had to use one from the bed in the room. This was disappointing as all the other hotels we had stayed in previously on this trip had been accommodating with this. The shower facilities were very good - nice and hot at all times of the day. Breakfast was nice and had a range of foods to choose from. Overall, a good stay.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good, although the Roman were extremely cold. it could have been more cleaner if possible.
Stayed 1 night in Dec 2019

10/10 Excellent

Nikita

Stayed 1 night in Oct 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

For what you pay this is a very nice hotel with friendly staff in a quiet (ish) area of Agra. Near enough all the highlights including the Taj. If you are looking for a mid range hotel in Agra we would definitely recommend coming here.
Stayed 2 nights in Jul 2019
Response from Manik Dhar on 23 Aug 2019
Dear Mr. James, Greetings from Howard Plaza - The Fern Agra ! Our sincere gratitude for the wonderful review about your recent stay at hotel. We are pleased that you had a comfortable stay.. Appreciating that you felt your experience was excellent. The entire team in their spirit to serve are delighted to learn of the positive experience they delivered to you. Our staff dedicated in delivering exceptional services to all our guests and I am glad to know Hotel teams were able to curate a memorable experience for you. Your feedback is only a reflection of the commitment that every associate at the hotel has on providing the best of hospitality to our guests. We would love to welcome you once again, in the near future, for yet another relaxing and pleasurable stay with us. Best Wishes Manik Dhar Front Office Manager

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CLEAN,,, CLEAN, AND CLEAN!!!!! THANK YOU!!!

This hotel was great,,, clean, clean, and clean....!!! Service was fantastic, definitely recommend to those who are looking for a clean and very comfortable stay..... Will come back for sure.. Jaime USA
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Book somewhere else

Very bad stay. Black mould in the bathroom, dusty room and the Air con wasn’t working.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Staff was helpful but a-c and wifi did not work and rooms were quite small
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to taj mahal and good price. Staff were nice.
Stayed 1 night in Feb 2019

8/10 Good

Rose, Plymouth, UK

Liked: Cleanliness, room comfort

Nice quiet room near Taj Mahal

Nice quiet room overlooking the swimming pool. Comfortable bed and spacious room. The hotel was a short (Rs 50) auto ride from the restaurants and cafes in Taj Ganj from which you can walk to any of the Taj Mahal’s gates. Only negative points were that about half the machines and the air con in the gym were broken.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great, service was good and staff was very friendly.
Stayed 1 night in Aug 2018

8/10 Good

Jake

Liked: Staff & service, property conditions & facilities, room comfort

A good deep clean to make the world of difference

The hotel was generally clean apart from the pool and spa area that looked a little dirty in places (on walls, around light switches). Dusting had clearly not been done under chairs in the main lobby and there was noticed clutter in the stairwells. The rooms were ok, beds softer than usual. There was sometimes a noise in the ceiling that sounded like a football was being bounced which kept me awake for a while but on inspection I couldn’t work out where it was coming from. The food we had was very good and prices were reasonable. We always had good service and when frequently asked for more water for the room we were never declined. The reception staff were very helpful and friendly and overall it was a pleasant stay.
Stayed 3 nights in Jun 2018

8/10 Good

Har, Chandigarh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious Room, nice ambience

Positives spacious Room, Good service, near taj Negatives: No facilties for drivers, front pic of hotel on net is not real, could not visit swimming pool because of time limits
Stayed 2 nights in May 2018

4/10 Poor

Archana, New Delhi

Disliked: Property conditions & facilities

Sucks big time... Just believes on making money !

Hotel took booking for smoking room... Did not provide any. Made some foolish statement of non-smoking property which i could not find written anywhere. Staff has tendency or may be target for billing so took me on ransom to pay for non-worthy restaurant. Really .... find some place else !
Stayed 1 night in Dec 2017

6/10 Okay

Ronald, Geneva, Switzerland

Liked: Staff & service
Disliked: Property conditions & facilities

Close to the Taj - but that’s about it

Location is convenient to get to/from the Taj Majal, but that also means it is very noisy and the smell of the city (pollution, sometimes sewage) also gets into your room. The terrace bar/restaurant is the most attractive advertised feature, but the hotel failed to indicate it is closed for renovation. Overall the hotel feels very outdated (even the nath towels felt worn) and there Ian nothing charming about the place.
Stayed 2 nights in Oct 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointing for 4 stars

very tired around the edges, some of the staff look bored and like they can't really be bothered, the food was mediocre and the rooms really weren't all that great. I expected more for 4 starts.
Response from Amrendra KArn on 15 Jun 2017
Dear Valuable Guest, Greetings from Howard Plaza The Fern Agra!!! As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies for the issues you faced. We have shared your feedback with the concerned department heads to ensure that these were an isolated issues that are corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Agra. Warm Regards Amrendra Karn General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

All very polite and helpful. GooDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD.

6/10 Okay

Verified traveller

We went on a busy weekend and most of the hotels were booked so ended up here. This was so not worth the price. I try to find a Hilton group hotel or Radisson and they were in a sold out situation. Only plus point was service. Staff was extremely helpful. Food was totally horrible. Will not stay there again or recommend.

8/10 Good

ezzata, Cairo, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the main attractions

Agra has only a few attractions but these few are indeed magical. The Taj Mahal, Agra fort and Fatehpour Sikri are the main attractions. The hotel is a good choice to get out of the madness of traffic.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Good hotel in Agra

Food was good. Accommodation satisfactory. A little maintenance would be required to get it up to the 4 star we know in the UK. But a perfectly good hotel and well worth the price.

4/10 Poor

Niclas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Manage expectations

Superslow service. You have to ask multiple times. Maybe it says more about India than the specific hotel. Facilities out of date. Noisy room. Hard bed.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Rude staff

I stayed there over Christmas time and they tried to charge me for a "mandatory" Christmas diner. I raised hell to the manager about it. Also, staff don't know how to say good morning, thank you, sorry, you are welcome, excuse me...they need a training in manners with international tourist. Finally, internet wifi was not working well.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Lutfor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room rent too higher than its present condition

10/10 Excellent

Shridhar, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend this hotel

In a city that boasts many overpriced properties of hotel chains, this was an excellent discovery. The rooms are great, the service excellent and food is fine. The location is excellent as both the Taj Mahal and Agra Fort are pretty close. All in all a very pleasing experience

2/10 Terrible

Md Anwar, London, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay at Howard Plaza The Fern

We spent more than 60 pounds only to get comfortable stay in Agra but at night air conditioning was not working. Room service was not answering and at last at the time of check out manager was very rude, bad behaved and not customer focused.

8/10 Good

Manoj, Mumbai

Liked: Staff & service

A cost effective option in Agra

I had to book 3 rooms for family and didn't want to spend much. Fern in Agra provided a cost effective option. The location is good (located on the same street as all other large hotels) and the breakfast was good. The air conditioning wasn't effective and the hotel upkeep could be better (the windows had dust on the outside).

10/10 Excellent

Sunil Mon, Kochi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fantastic

8/10 Good

Orlando, Cebu Philippines

Liked: Staff & service, room comfort

My agra Adventure

Nice stay...recommended

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay!

Everything was great! Amazing service, the rooftop bar and restaurant is beautiful, everyone was very kind.

8/10 Good

Dale, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel close to the Taj

The staff were very welcoming and worked quickly to resolve a problem with the wifi. The room was clean. We booked this hotel in part because it had a pool but the pool was empty. No concession was given for this (nor asked for).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. It was better than i expected to be. The dining setup outside was very nice. Great atmosphere and great staff.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Improve your services

Pathetic hotel and also expedia seems to be very bad in suggesting these kind of hotels.

10/10 Excellent

mukul, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

Awesome value for money.....Hotels.com and Trivago rocks!!!