Hallway

Reviews of Hotel Ten Square

3 out of 5
Hotel Ten Square
HIG 8, Taj Nagri Phase 1, Opp. Shanti Manglik Hospital, Agra, Uttar Pradesh

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Klaus

Disliked: Staff & service, property conditions & facilities
The interior of the hotel is super noisy. Every time someone call the reception you can hear it. The phone is super loud and the attendant lets it ring, so you get woken up 20 times over the course of the night. I had to put my headphones on to try to get some sleep. I will not be returning
Stayed 2 nights in Nov 2023
Response from ABHISHEK on 6 Dec 2023
Thank you for your review it is sorry to hear that you faces these type of issue in Our Hotel and belive us this type of error won't happen again

6/10 Okay

Khansaa

Liked: Cleanliness, staff & service, property conditions & facilities
It i clean and staff are very polite helpful. Agra City, in general, is not a good place to stay in.
Stayed 2 nights in Jul 2023
Response from ABHISHEK BANSAL on 20 Jul 2023
RESPECTED VALUED GUEST NAMASTETHANK YOU FOR SPENDING YOUR VALUABLE TIME TO RATE US .

10/10 Excellent

Anthony, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights in at the end of Feb. Very clean, modern, quiet and comfortable. Very friendly and supportive staff. The food in the restaurant is superb. Highly recommend if you want a comfortable great stay close enough to walk or short ride to the Taj Mahal.
Stayed 2 nights in Feb 2020
Response from GUEST RELATION MANAGER on 1 May 2020
Dear Guest, Greetings from Hotel Ten Square, Agra !!! Thank you for taking the time to share your review on Expedia.com. I would like to take this opportunity to thank you for choosing Hotel Ten Square, Agra. I am pleased to read that you had a good stay with us. Your appreciation has been conveyed to our team and we are sure that your recommendation will go a long way in encouraging them. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. Thank you for your recommendation and we hope to welcome you back again in the not so distant future. Warm regards. Team Hotel Ten Square

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great staff, dirty Hotel.
This is supposedly a newly built hotel just several months old, however you would never know it. There is shoddy workmanship throughout and the hotel needs to hire some professional cleaning staff to clean this place properly. The room walls were dirty and the eating area on the roof was filthy. It was like once construction was halted so too was the post construction clean up. I know this Agra and its probably hard to keep anything pristine, but someone needs to step up and make an effort. The breakfast was mediocre with limited selection. All that being said the staff went out of their way to accomodating, always pleasant.
Stayed 2 nights in Jan 2020

10/10 Excellent

Monica

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel great restaurant
At the beginning we got a first room which was not clean and smelled badly and WiFi did not work well, but they changed us to another room and everything was better. Staff was helpful, dinner was very good and great prices. At Agra it is not nice to walk around to look for a place to have dinner so we were glad this hotel had very good food at reasonable prices.
Stayed 2 nights in Dec 2019
Response from Aabid on 23 Jan 2020
Dear Guest, Thank you for taking the time to share your experience. I would like to take this opportunity to thank you for choosing Hotel Ten Square, Agra. I am pleased to read that you had a good stay with us. Your appreciation has been conveyed to our team and we are sure that your recommendation will go a long way in encouraging them. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. Thank you for your recommendation and we hope to welcome you back again in the not so distant future. Warm regards. Team Hotel Ten Square

6/10 Okay

Tameifuna

Liked: Cleanliness, staff & service, property conditions & facilities
The first night i got woken up by a huge noise drums banging it was a wedding function on at the rooftop restaurant. The duty staff should have given guest prior warning. Having said that I had a good experience, location was good. Breakfast okay but didn't return the day. Staff genuinely very good.
Stayed 2 nights in Nov 2019
Response from HOTEL TEN SQUARE on 28 Nov 2019
Dear Guest, Thank you for choosing our hotel and sharing your experience. Your feedback is very important to us. Looking forward to see you on your next visit. Best Regards, Team Hotel Ten Square, Agra

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property and maintains well. Rooms are clean and tidy.. Staffs are so good. Breakfast was great
Stayed 1 night in Oct 2019
Response from Guest Relation Manager on 6 Oct 2019
Dear Guest, Greetings from Hotel Ten Square, Agra !!! Thank you for taking the time to share your review on Expedia.com. I would like to take this opportunity to thank you for choosing Hotel Ten Square, Agra. I am pleased to read that you had a good stay with us. Your appreciation has been conveyed to our team and we are sure that your recommendation will go a long way in encouraging them. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. Thank you for your recommendation and we hope to welcome you back again in the not so distant future. Warm regards. Team Hotel Ten Square

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
安心感あるホテル
Stayed 1 night in Dec 2019
Response from Aabid on 23 Jan 2020
Dear Guest, Thank you for taking the time to share your experience. I would like to take this opportunity to thank you for choosing Hotel Ten Square, Agra. I am pleased to read that you had a good stay with us. Your appreciation has been conveyed to our team and we are sure that your recommendation will go a long way in encouraging them. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. Thank you for your recommendation and we hope to welcome you back again in the not so distant future. Warm regards. Team Hotel Ten Square