San Francisco African American Historical and Cultural Society

Disappointing Experience – Definitely Not Worth the Price Unfortunately, our stay at the Fairmont San Francisco was extremely disappointing, especially considering the price we paid. We spent over $4,000 for just three nights, including all the additional fees, and the overall experience fell far short of what I would expect from a luxury five-star hotel. For starters, valet parking was over $100 per night, which is excessive even by San Francisco standards. Something as simple as complimentary bottled water wasn't even provided in the room. At these prices, you would expect these basic amenities to be included. We specifically booked a room expecting a view of the Golden Gate Bridge, only to discover that we could barely see a small portion of it. To make matters worse, the windows were filthy and clearly hadn't been cleaned properly. When you're paying a premium for a room with a view, the least you should expect is clean windows and the view you were promised. The dining experience was equally disappointing. The restaurant menu felt tired, outdated, and significantly overpriced for what was offered. Room service breakfast for two cost us $190, which is simply outrageous considering the overall experience. I understand that the Fairmont is a historic property with a prestigious reputation, and I certainly don't mind paying premium prices for a truly exceptional experience. However, charging five-star prices should come with five-star service and amenities.