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"I wish I knew indoor pool was under construction before I booked. It was the main reason I picked this hotel. Otherwise hotel is overpriced for what it offers."

"I've stayed in quite a few hotels in İzmir and Istanbul... Riva Alsancak stands out. The room was super clean — no complaints whatsoever. But what really won me over was the location; you're right in the middle of Alsancak, one of the most vibrant parts of the city. Perfect base for exploring İzmir. Would 100% stay again."

"This hotel deserves better management! *we came to hotel by car from another city, we found the entrance of the building by navigation, it was during the rush hours and finally when we came, we saw a big construction area written that "sorry we are renewing our lobby area"! so then what? there is no sign, no employee! we started to turn around the building and streets and lucky found the entrance to hotel trough their convention center. I inform the chek-in employee that it was problem for me, they should inform their customers before check in ; he replied "I will transfer your complain to management" that's all ! Other issue was extra bed they brought to room! it was not ready when we came to room and it was the oldest and worst extra bed ever. my son couldn't sleep there and we had to share the king bed 3 of us. And when I informed them of course the answer was "we will transfer your complain to management" Again no "sorry " the only star goes to the Italian restaurant in the hotel. it was amazing! but hotel it self was not even close to 5 stars except the location and building. "

"Beautiful place! Spent a few nights here with two children to visit Ephesus and surrounding area. Owners were so kind and helpful, the place was spacious and beautiful, in the old part of town. We walked to and from Ephesus and visited also the Temple of Artemis. Breakfast was also outstanding. Loved it, thank you!"

"Room was clean and done very well."

"Reserved room with sea view but there is no sea view unless you go into the terrace/garden The reception staff was not capable of giving proper recommendations for local places"

"Everything about the hotel was wonderful "

"Hotel and room was very clean. Excellent helpful and pleasant staff. Kemal is one of them and he is an excellent and wonderful guy. Hotel located on the main road. Excellent views from the balcony. A good selection of tea/instant coffee was available for free 24 hours. "

"Very nice staff. They greeted us warmly."