"Hotel was excellent, all the staff were friendly and helpful, the food was amazing, the gourmet market is a must. Definitely coming back to this hotel again"
"Hotel was excellent, all the staff were friendly and helpful, the food was amazing, the gourmet market is a must. Definitely coming back to this hotel again"
"We had a great experience at this hotel, especially for the price! The hotel is a little older, but it was clean, the food was good, and there were plenty of pools spread across multiple floors. The new splash pad and kids’ pool were a big hit, and the kids absolutely loved them. The location was very convenient, close to shops and the boardwalk, making it easy to get around and enjoy the area. Overall, it was a great value for the money and a fun place for a family vacation."
"We had a great experience at this hotel, especially for the price! The hotel is a little older, but it was clean, the food was good, and there were plenty of pools spread across multiple floors. The new splash pad and kids’ pool were a big hit, and the kids absolutely loved them. The location was very convenient, close to shops and the boardwalk, making it easy to get around and enjoy the area. Overall, it was a great value for the money and a fun place for a family vacation."
"Excellent hotel , great staff.
Only stayed b&b but couldn't fault it.
Only slight negative was the pool was getting refurbished the week after our stay.
So there was lots of black stains but once the pool is back in use it will be superb again.
Pool and bar drinks were reasonable Pint 6 euro wine 6 euro soft drinks 4 euro
Got an ocean view room which didnt disappoint
Would recommend this hotel"
"Excellent hotel , great staff.
Only stayed b&b but couldn't fault it.
Only slight negative was the pool was getting refurbished the week after our stay.
So there was lots of black stains but once the pool is back in use it will be superb again.
Pool and bar drinks were reasonable Pint 6 euro wine 6 euro soft drinks 4 euro
Got an ocean view room which didnt disappoint
Would recommend this hotel"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Ultra modern, very clean, good situation well away from mass tourist resorts.
Maybe more attention could have been given to the suite before our arrival - There were quite a few technical hitches, which were corrected after we reported them.
Ultra modern, very clean, good situation well away from mass tourist resorts.
Maybe more attention could have been given to the suite before our arrival - There were quite a few technical hitches, which were corrected after we reported them.
Anonymous traveller
Reviewed February 8, 2020Reviewed February 8, 2020
Lovely week at this great hotel. Location is great in La Caleta and far enough away from the very built up resorts. Staff couldn't have been more helpful and welcoming, food was simple but very fresh and we really enjoyed our stay.
As an Expedia VIP, we were treated as a VIP by the hotel which is always nice!
We were their two weeks after opening and even though work was going on to finish gardens and not all cafes were open it wasn't an issue and I think it will all be done in the next...
Lovely week at this great hotel. Location is great in La Caleta and far enough away from the very built up resorts. Staff couldn't have been more helpful and welcoming, food was simple but very fresh and we really enjoyed our stay.
As an Expedia VIP, we were treated as a VIP by the hotel which is always nice!
We were their two weeks after opening and even though work was going on to finish gardens and not all cafes were open it wasn't an issue and I think it will all be done in the next...
Janice
Reviewed February 25, 2018Reviewed February 25, 2018
We booked a last minute short stay and after seeing all the positive reviews chose this place.
Only ten minutes from the airport via motorway, we were greeted at the hotel driveway entrance by a very welcoming gentleman who was part of the concierge team who directed the taxi to the hotel reception and made us immediately feel welcome and at ease. On arriving at the hotel entrance the other members of his team took our bags and we checked in at reception, where we had the pleasant surprise of...
We booked a last minute short stay and after seeing all the positive reviews chose this place.
Only ten minutes from the airport via motorway, we were greeted at the hotel driveway entrance by a very welcoming gentleman who was part of the concierge team who directed the taxi to the hotel reception and made us immediately feel welcome and at ease. On arriving at the hotel entrance the other members of his team took our bags and we checked in at reception, where we had the pleasant surprise of...
Overall myself and my girlfriend enjoyed a brilliant stay at this hotel, all the staff are extremely helpful and friendly. Our room had a decent view but wanted an upgrade spoke with reception and gave us a few to choose from with a price of course but well worth it as we got a fantastic panaramic view. If your taking a taxi to the airport I'd buy a ticket from reception as it's a fixed cost of €26... also complimentary room after checkout helps if you have a evening flight home but want to...
Overall myself and my girlfriend enjoyed a brilliant stay at this hotel, all the staff are extremely helpful and friendly. Our room had a decent view but wanted an upgrade spoke with reception and gave us a few to choose from with a price of course but well worth it as we got a fantastic panaramic view. If your taking a taxi to the airport I'd buy a ticket from reception as it's a fixed cost of €26... also complimentary room after checkout helps if you have a evening flight home but want to...
tony
Reviewed December 17, 2016Reviewed December 17, 2016
I stayed at this hotel with my daughter for a week just before Christmas. It was ABSOLUTELY FANTASTIC. The hotel is lovely. We stayed as RedLevel guests. The RedLevel experience is superb. The staff are very welcoming and extremely helpful. Beautiful hotel room. Spacious, clean and lovely bathroom. The facilities at the hotel are excellent. The terrace for breakfast is beautiful overlooking the ocean. The RedLevel bar is a lovely experience in the evening sitting outside. The grounds are...
I stayed at this hotel with my daughter for a week just before Christmas. It was ABSOLUTELY FANTASTIC. The hotel is lovely. We stayed as RedLevel guests. The RedLevel experience is superb. The staff are very welcoming and extremely helpful. Beautiful hotel room. Spacious, clean and lovely bathroom. The facilities at the hotel are excellent. The terrace for breakfast is beautiful overlooking the ocean. The RedLevel bar is a lovely experience in the evening sitting outside. The grounds are...
Anonymous traveller
Reviewed December 27, 2014Reviewed December 27, 2014
From the first moment of our arrival to the minute we left, the staff were phenomenal and really made this feel like a special holiday! They really could not do enough for us!
Beautiful hotel, beautiful little town and an amazing holiday!
From the first moment of our arrival to the minute we left, the staff were phenomenal and really made this feel like a special holiday! They really could not do enough for us!
Beautiful hotel, beautiful little town and an amazing holiday!
Service is on point, really amazing staff. Lorena at reception was very helpful. Rooms are nice and spacious. Pool staff were so nice, especially Ginscar. Breakfast could be better, the sausages were very oily and the hollandaise sauce on the eggs royal was not hollandaise, expect better from the Ritz. Housekeeping didn’t clean our room on the second day sadly, think there might have been a confusion when we asked them to come back later.
Service is on point, really amazing staff. Lorena at reception was very helpful. Rooms are nice and spacious. Pool staff were so nice, especially Ginscar. Breakfast could be better, the sausages were very oily and the hollandaise sauce on the eggs royal was not hollandaise, expect better from the Ritz. Housekeeping didn’t clean our room on the second day sadly, think there might have been a confusion when we asked them to come back later.
We have just returned from two week stay at this hotel. The hotel is meant to be 5 stars and the reception areas are lovely. The room we had was big but needed updating. A bit of decoration and interior designing and it would definitely be 5 stars. We found foodstuff under the bed and had cockroaches. We could not complain about the staff who were all wonderful and could not do enough for you. The buffet breakfast was good, a great selection and cava and cavier every day! Unfortunately...
We have just returned from two week stay at this hotel. The hotel is meant to be 5 stars and the reception areas are lovely. The room we had was big but needed updating. A bit of decoration and interior designing and it would definitely be 5 stars. We found foodstuff under the bed and had cockroaches. We could not complain about the staff who were all wonderful and could not do enough for you. The buffet breakfast was good, a great selection and cava and cavier every day! Unfortunately...
Precioso lugar. Rodeado de naturaleza y unas vistas fantásticas. El hotel super bonito, decorado con mucho detalle. La habitación era grande y muy cómoda, como una casa :)
Había mucha paz. El desayuno súper rico! Excelente experiencia. 100% recomendado.
Precioso lugar. Rodeado de naturaleza y unas vistas fantásticas. El hotel super bonito, decorado con mucho detalle. La habitación era grande y muy cómoda, como una casa :)
Había mucha paz. El desayuno súper rico! Excelente experiencia. 100% recomendado.
Hotel has been totally refurbished to a very high standard. A lot of thought and attention to detail has gone into ensuring clients are comfortable and want for nothing! There are some lovely touches - too many to mention!
The only qualm we had is we paid for an Ocean View Room but was more a partial/side view - there appears to be only a handful of ‘true’ sea view rooms, so we’ll be mindful of this when booking next time. THIS WAS SOMETHING MINOR in an otherwise great stay.
Hotel has been totally refurbished to a very high standard. A lot of thought and attention to detail has gone into ensuring clients are comfortable and want for nothing! There are some lovely touches - too many to mention!
The only qualm we had is we paid for an Ocean View Room but was more a partial/side view - there appears to be only a handful of ‘true’ sea view rooms, so we’ll be mindful of this when booking next time. THIS WAS SOMETHING MINOR in an otherwise great stay.
Really big spacious rooms, lots of storage, fridge, very large wardrobe. Also generous sized balcony with clothes rack for drying.pool area done really well- patio stone which is cleaned every day, large comfy pool loungers, lots of palm trees and vegetation.
Really big spacious rooms, lots of storage, fridge, very large wardrobe. Also generous sized balcony with clothes rack for drying.pool area done really well- patio stone which is cleaned every day, large comfy pool loungers, lots of palm trees and vegetation.
Georgi
Reviewed October 28, 2026Reviewed October 28, 2026
The hotel is very peaceful, set just inland and on the edge of a high class golf course. The reason it is quiet is that there is nothing close to the hotel apart from the golf course and transfers from the Tenerife South airport take over an hour and cost around the hundred euro mark - a hire car is therefore a must!
The staff are superb, all entering into the spirit of the New Year break, with gala dinner etc. Meals and all hotel costs were reasonable and of high quality with both buffet...
The hotel is very peaceful, set just inland and on the edge of a high class golf course. The reason it is quiet is that there is nothing close to the hotel apart from the golf course and transfers from the Tenerife South airport take over an hour and cost around the hundred euro mark - a hire car is therefore a must!
The staff are superb, all entering into the spirit of the New Year break, with gala dinner etc. Meals and all hotel costs were reasonable and of high quality with both buffet...
Stayed at the Sunset Harbour Club for 1 week at the end of February in a studio.
The accommodation is spacious, modern and clean. There is everything you could possibly need, even a coffee maker and a couple of sachets of filter coffee to start you off.
The balacony was large and had a table and two chairs plus two sun loungers, cushions provided.
If you wanted to cook there's a full oven with ceramic hob, dishwasher and all the crockery, glasses and utensils you could ever need. We...
Stayed at the Sunset Harbour Club for 1 week at the end of February in a studio.
The accommodation is spacious, modern and clean. There is everything you could possibly need, even a coffee maker and a couple of sachets of filter coffee to start you off.
The balacony was large and had a table and two chairs plus two sun loungers, cushions provided.
If you wanted to cook there's a full oven with ceramic hob, dishwasher and all the crockery, glasses and utensils you could ever need. We...
Stayed here for a week from 4/9/17. Could not fault the holiday in any way. We booked a studio but were given a newly renovated apartment looking over the pool which was amazing. Very clean and modern.
The staff went out of their way to ensure we had everything we needed. They rang our room when we arrived to check everything was OK. They also rang the next morning to give us info about the resort and were given complementary cava! Room was cleaned twice which was perfect for us.
The location...
Stayed here for a week from 4/9/17. Could not fault the holiday in any way. We booked a studio but were given a newly renovated apartment looking over the pool which was amazing. Very clean and modern.
The staff went out of their way to ensure we had everything we needed. They rang our room when we arrived to check everything was OK. They also rang the next morning to give us info about the resort and were given complementary cava! Room was cleaned twice which was perfect for us.
The location...
Hannah
Reviewed September 16, 2017Reviewed September 16, 2017
The hotel has had a much needed renovation & is looking amazing. Rooms & communal areas are very modern and brand new sunbeds at the pool. Great selection of food at breakfast.
The hotel has had a much needed renovation & is looking amazing. Rooms & communal areas are very modern and brand new sunbeds at the pool. Great selection of food at breakfast.
Emma
Reviewed February 12, 2026Reviewed February 12, 2026
I checked into the hotel over the new year break.
From walking into reception on the 1st day I could not fault the hotel.
Good Location,recently refurbished, friendly polite staff, clean, good food.
Plenty to see and do in local area.
The big plus being an adults only hotel.
I checked into the hotel over the new year break.
From walking into reception on the 1st day I could not fault the hotel.
Good Location,recently refurbished, friendly polite staff, clean, good food.
Plenty to see and do in local area.
The big plus being an adults only hotel.
Lovely place, although will need a car as out of the way. Thought the charge for parking was stupid as you have no option other than to park there. Parking spaces are very very tight and not easy if you have passenger in wheelchair as have to get them out first with traffic queing before getting back in the car to park, did ask for an end space but was not available and the gentleman that I saw on the desk was rather rude (50+gentleman with glasses) and said perhaps I should learn to park...
Lovely place, although will need a car as out of the way. Thought the charge for parking was stupid as you have no option other than to park there. Parking spaces are very very tight and not easy if you have passenger in wheelchair as have to get them out first with traffic queing before getting back in the car to park, did ask for an end space but was not available and the gentleman that I saw on the desk was rather rude (50+gentleman with glasses) and said perhaps I should learn to park...
carol
Reviewed December 1, 2017Reviewed December 1, 2017
A most enjoyable stay. Sonja and Miguel could not have been more helpful. When we decided to reduce the length of our stay by one night so that we could be nearer the international airport, Sonja found and booked another hotel for us. How's that for understanding and service?
Strongly recommended hotel.
A most enjoyable stay. Sonja and Miguel could not have been more helpful. When we decided to reduce the length of our stay by one night so that we could be nearer the international airport, Sonja found and booked another hotel for us. How's that for understanding and service?
Strongly recommended hotel.
Ian
Reviewed February 15, 2014Reviewed February 15, 2014