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Reviews of Dusit Thani Abu Dhabi

5 out of 5
Dusit Thani Abu Dhabi
Al Muroor Street No 4, Abu Dhabi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 484 out of 699 reviews" "
Rating 8 - Good. 131 out of 699 reviews" "
Rating 6 - Okay. 42 out of 699 reviews" "
Rating 4 - Poor. 24 out of 699 reviews" "
Rating 2 - Terrible. 18 out of 699 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Youssef

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent to tell the least.
Stayed 6 nights in May 2024

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the price
Stayed 12 nights in Apr 2024
Response from Jean-Pierre Trabut, General Manager on 13 May 2024
Dear Al,Your wonderful rating and kind feedback are invaluable to us.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we look forward to welcoming you back soon.Yours,

10/10 Excellent

Hans

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and staff are friendly
Stayed 2 nights in May 2024
Response from Jean-Pierre Trabut, General Manager on 13 May 2024
Dear Hans,We're glad to receive such positive feedback from you about your recent experience with us.Thank you for giving us a fabulous rating and we look forward to seeing you again on your next visit.Yours,

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best choice in Abu Dhabi
Stayed 2 nights in Apr 2024
Response from Jean-Pierre Trabut, General Manager on 22 Apr 2024
Dear Marion,Your excellent rating and kind words mean a lot to us.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we look forward to welcoming you again soon.Yours,

8/10 Good

tatsiana

Stayed 4 nights in Mar 2024
Response from Jean-Pierre Trabut, General Manager on 24 Apr 2024
Dear tatsiana,We truly appreciate you rating us 4 out of 5.If you have any feedback that would help us improve our services to enhance our guests' experience, please feel free to share.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we look forward to seeing you again soon.Yours,

10/10 Excellent

Gary

Stayed 5 nights in Mar 2024
Response from Jean-Pierre Trabut, General Manager on 1 Apr 2024
Dear Gary,We hope you enjoyed your overall experience during your visit at our hotel.Thank you for giving us a wonderful rating and we look forward to welcoming you again soon.Yours,

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants and Staff room quality and service
Stayed 3 nights in Mar 2024
Response from Jean-Pierre Trabut, General Manager on 12 Mar 2024
Dear Gary,Your excellent rating and positive review truly made our day.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we look forward to serving you again in the near future.Yours,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Gina on 26 Mar 2024
Dear Mr. Brian,Greetings from Dusit Thani Abu Dhabi!Thanks so much for your good feedback.

4/10 Poor

Piyush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I specifically asked for a king size bed upon booking and found that the room provided had 2 beds put together. Uncomfortable. Bell boy was called to come. Took too long and i decided to take my luggage myself. Last time i stay there
Stayed 1 night in Mar 2024
Response from Jean-Pierre Trabut, General Manager on 5 Mar 2024
Dear Piyush,We regret to learn that the bed provided to you was not up to your preference. Please accept our sincere apologies for inconvenience you experienced during your visit at our hotel.For future reference, we have updated your preference of a king size bed on your profile in our system.Further to your comments regarding the luggage assistance, we have addressed it to the concerned department to look into and take necessary steps in order to enhance our guests' experience.Thank you for giving us the opportunity to improve and we hope you will allow us another chance to serve you better next time.We look forward to welcoming you again in the near future.Yours,

10/10 Excellent

Wael

Stayed 1 night in Feb 2024
Response from Jean-Pierre Trabut, General Manager on 21 Mar 2024
Dear Wael,We hope you had a wonderful experience during your stay at our hotel.Thank you for giving us a fantastic rating and we look forward to welcoming you again soon.Yours,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service during busy check-in
The hotel was very busy with lots of guests, but they still found a way to make us comfortable by providing drinks and cold towels, and assisting us quickly. The room was clean, and everyone we spoke with was well-trained and a pleasure to deal with. We will stay here again.
Stayed 1 night in Feb 2024
Response from Jean-Pierre Trabut, General Manager on 23 Feb 2024
Dear Valued Guest,Your fantastic rating and kind words made our day.It's great to learn that you had a comfortable experience with us.Thank you for staying at Dusit Thani Abu Dhabi and we look forward to welcoming you again in the near future.Yours,

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and very attentive and professional staff!
Stayed 2 nights in Feb 2024
Response from Jean-Pierre Trabut, General Manager on 20 Feb 2024
Dear Paul,Your fabulous rating and positive review made our day.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we look forward to serving you again soon.Yours,

10/10 Excellent

ARVIND L

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2024
Response from Jean-Pierre Trabut, General Manager on 15 Feb 2024
Dear ARVIND L,We hope you had a fabulous time during your stay at our hotel.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we look forward to welcoming you again in the near future.Yours,

10/10 Excellent

Murad, Amman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ver classy facility and nice staff.
Stayed 8 nights in Jan 2024
Response from Jean-Pierre Trabut, General Manager on 12 Feb 2024
Dear Murad,We hope you had an amazing experience with us.Thank you for giving us a wonderful rating and posting your positive review.We look forward to seeing you again soon.Yours,

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have used this property for stays as long as a month and it never falters. The service and the staff are always top notch.
Stayed 10 nights in Jan 2024
Response from Jean-Pierre Trabut, General Manager on 9 Feb 2024
Dear James,Your excellent rating and kind words mean a lot to us.Thank you for sharing your experience and we look forward to welcoming you again to your home away from home.Yours,

8/10 Good

Zeina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend it
Stayed 1 night in Feb 2024
Response from Jean-Pierre Trabut, General Manager on 9 Feb 2024
Dear Zeina,We hope you enjoyed the overall experience with us.Thank you for posting a review and we look forward to welcoming you again in the near future.Yours,

10/10 Excellent

craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless in every way, fantastic staff
Stayed 1 night in Jan 2024
Response from Jean-Pierre Trabut, General Manager on 9 Feb 2024
Dear craig,Your excellent rating and kind feedback made our day!Thank you for choosing to stay at Dusit Thani Abu Dhabi and we look forward to serving you again soon.Yours,

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is heavenly. Such kindness from all members of the staff make the Dusit Thani hotel in Abu Dhabi so very special!
Stayed 3 nights in Jan 2024
Response from Jean-Pierre Trabut, General Manager on 5 Feb 2024
Dear Bruce,We truly appreciate you positing a review about your recent experience at Dusit Thani Abu Dhabi.We will make sure to share your kind words with the entire team.Thank you for choosing to stay with us and we look forward to serving you again.Yours,

4/10 Poor

Ali Saifuddin

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Terrible customer service at front desk
Overall the hotel and room were fine. However, customer service at the front desk was extremely poor. At check out my wife and I had to wait for 30 minutes until they confirmed nothing was consumed from the mini-bar/fridge. However, just in front of us several people check out and they didnt check or ask them about the mini-bar/fridge. They all just checked out and left the hotel right away! I raised this with the front desk and they didnt do anything about it. Terrible customer service. I would advise no one to stay there.
Stayed 2 nights in Jan 2024
Response from Jean-Pierre Trabut, General Manager on 5 Feb 2024
Dear Ali Saifuddin,Please accept our sincere apologies for the inconvenience caused at check-out.You may rest assured, your comments regarding the check-out process have been addressed to our Front Office Team to look into and take necessary steps in order to enhance our guests' experience.Thank you for giving us the opportunity to improve and we hope you will allow us another chance to serve you better next time.Yours,

4/10 Poor

KHALED

Stayed 1 night in Jan 2024
Response from Jean-Pierre Trabut, General Manager on 30 Jan 2024
Dear KHALED,We regret to learn that your experience with us fell short of your expectations.We would very much appreciate if you could share with us any mishaps you might have experienced during your visit in order for us to look into and take necessary steps to enhance our guests' experience.Thank you for taking your time to give us a rating and we hope you will visit us again in the near future.Yours,

10/10 Excellent

Cairo Ali

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and facilities.
Stayed 3 nights in Jan 2024
Response from Jean-Pierre Trabut, General Manager on 30 Jan 2024
Dear Cairo Ali,We're glad to learn that you enjoyed our services and facilities.Thank you for sharing your positive experience with us and we look forward to serving you again in the near future.Yours,

10/10 Excellent

ebtihal

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay, the staff were very helpful and polite, especially the concierge. The rooms were clean, breakfast was nice with many options. The perfect place for families.
Response from Jean-Pierre Trabut, General Manager on 30 Jan 2024
Dear ebtihal,We're truly pleased to learn that you enjoyed your experience with us.We will make sure to share your positive feedback with the entire team, especially the Concierge.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we look forward to welcoming you again soon.Yours,

10/10 Excellent

Talal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Jean-Pierre Trabut, General Manager on 21 Mar 2024
Dear Talal,We hope you enjoyed the overall experience with us.Thank you for giving us a wonderful rating and we look forward to welcoming you again in the near future.Yours,

10/10 Excellent

Deborah, Monmouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very smart hotel with lovely staff and excellent food.
Stayed 2 nights in Jan 2024
Response from Jean-Pierre Trabut, General Manager on 30 Jan 2024
Dear Deborah.We greatly appreciate you taking the time to share your positive feedback and we will make sure to share the same with the entire team.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we look forward to serving you again in the near future.Yours,

10/10 Excellent

Ata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jean-Pierre Trabut, General Manager on 30 Jan 2024
Dear Ata,We hope you enjoyed your overall experience with us.Thank you for giving us an excellent rating and we look forward to seeing you again soon.Yours,

6/10 Okay

Najmo

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jean-Pierre Trabut, General Manager on 17 Jan 2024
Dear Najmo,Thank you for your rating.We hope you had an enjoyable experience with us.Should you have any feedback that would help us enhance our guest experience, feel free to share it with us.We look forward to welcoming you again in the near future.Yours,

6/10 Okay

Yahya Al

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is very clean with friendly staff. The breakfast was good and the location is in the center of Abu Dhabi. What I did not like about this hotel is the air conditioning (AC). The AC in my room was very loud for a 5 star hotel. You would expect a 5 star hotel to AC system which is almost silent, but this was not the case. Also, the quality of the free water bottle in the room. As this hotel does not offer "plastic" bottles (which should be fine with me), they use filtered water and serve them in glass bottles with a hotel made cap. There is a strange taste from that was as with clear "Chlorine" taste in it. That was not pleasant at all.
Stayed 1 night in Jan 2024
Response from Jean-Pierre Trabut, General Manager on 15 Jan 2024
Dear Yahya Al,Thank you for sharing your experience with us.We sincerely apologize for the inconvenience caused due to the noise from the air conditioner and the taste of our bottled water. Your feedback has been noted and addressed to the concerned department to look into and take necessary steps to enhance our guest experience. We would also like to inform you that our drinking water is tested in the laboratory on a regular basis following the guidelines from the local authority.Nonetheless, we're happy to hear that you enjoyed the breakfast, location and the friendliness of our team.Thank you for giving us the opportunity to improve and we look forward to welcoming you again in the near future.Yours,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NYE Fireworks
Great hotel and especially wonderful as place to watch the Abu Dhabi fireworks on NYE.
NYE 2023 Midnight Fireworks over Abu Dhabi Corniche
Stayed 1 night in Dec 2023
Response from Jean-Pierre Trabut, General Manager on 15 Jan 2024
Dear Valued Guest,We're happy to hear that you enjoyed your experience with us during your stay on the New Year's eve.Thank you for sharing your positive experience and we look forward to welcoming you again in the near future.Yours,

8/10 Good

Mohammed Nadim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing & helpful but there was shortage in maintenance of the toilet as on stay the toilet hose was leaking & not checked before check in & I did not complain as it was one day stay & no need to disturb my staycation with maintenance labors, breakfast was nice & delicious
Stayed 1 night in Dec 2023
Response from Jean-Pierre Trabut, General Manager on 10 Jan 2024
Dear Mohammed Nadim,Your kind words of appreciation towards our colleagues will surely be shared with the entire team.We sincerely apologize for the leaking toilet hose you experienced during your recent stay. You may rest assured that your comments for the same have been addressed to our Front Office and Engineering Team to look into and take necessary steps in order to enhance our guest experience.Thank you for sharing your experience with us and we hope you will visit us again soon.Yours,

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Jean-Pierre Trabut, General Manager on 25 Dec 2023
Dear Mohammed ,Thank you for leaving us an excellent rating.We hope you had an enjoyable experience with us.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we all look forward to welcoming you again in the near future.Yours,

6/10 Okay

Xianda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast arrangement is a bit chaotic. Coffees needed to be ordered and servers were too busy.
Stayed 2 nights in Dec 2023
Response from Jean-Pierre Trabut, General Manager on 20 Dec 2023
Dear Xianda,We greatly appreciate you taking the time to write about your experience with us..You may rest assured, your comments regarding the breakfast arrangement and coffee service will be looked into and rectified to avoid similar occurrence in the future.At Dusit Thani Abu Dhabi, we always strive to provide the best possible service to all our guests.Thank you for giving us the opportunity to improve and we hope you will visit us again in the near future.Yours,

2/10 Terrible

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Jean-Pierre Trabut, General Manager on 18 Dec 2023
Dear Mohammad,Thank you for taking the time to rate us.We regret to hear that your experience with us did not meet your expectations.We would very much appreciate if you could provide us with your experience during your visit in order for us to look into and take necessary steps to enhance our guest experience.We hope you will visit us again in the near future and allow us to serve you better.Yours,

2/10 Terrible

Mohammad

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Jean-Pierre Trabut, General Manager on 18 Dec 2023
Dear Thank you for taking the time to rate us.We regret to hear that your experience with us did not meet your expectations.We would very much appreciate if you could provide us with your experience during your visit in order for us to look into and take necessary steps to enhance our guest experience.We hope you will visit us again in the near future and allow us to serve you better.Yours,

8/10 Good

Haleemah

Stayed 3 nights in Dec 2023
Response from Jean-Pierre Trabut, General Manager on 18 Dec 2023
Dear Haleemah,Thank you for leaving us a good rating.We hope you enjoyed your overall experience with us.We look forward to welcoming you again in the near future.Yours,

4/10 Poor

Nawaf

Business traveller
The experince was not up to the standards of hotels in the same catogary in the United Arab Emirates.
Stayed 1 night in Nov 2023
Response from Jean-Pierre Trabut, General Manager on 5 Dec 2023
Dear Nawaf,We regret to hear that your experience with us did not meet your expectations.We would be grateful if you could provide us with more details in order for us to look into and rectify.Thank you for sharing your feedback and we hope you will allow us another chance to serve you better next time.Yours,

6/10 Okay

Keltie

Liked: Cleanliness
Disliked: Amenities
Stayed 5 nights in Nov 2023
Response from Jean-Pierre Trabut, General Manager on 19 Dec 2023
Dear Keltie,Thank you for rating us three out of five.We would very much appreciate if you could provide us with any unsatisfactory experiences during your visit in order for us to look into and take necessary steps to enhance our guest experience.We hope you will visit us again in the near future and allow us to serve you better.Yours,

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way.
Stayed 5 nights in Nov 2023
Response from Jean-Pierre Trabut, General Manager on 29 Nov 2023
Dear Victor,Thank you for leaving us a positive review.We're truly pleased to hear that you enjoyed your experience with us.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we all look forward to welcoming you again in the near future.Yours,

10/10 Excellent

AHMED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Jean-Pierre Trabut, General Manager on 10 Nov 2023
Dear AHMED,Thank you for your wonderful rating.We look forward to welcoming you again in the near future.Yours,

10/10 Excellent

Jumana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Jean-Pierre Trabut, General Manager on 28 Nov 2023
Dear Jumana,Thank you for leaving us a fantastic rating.We hope you enjoyed your experience with us.We look forward to welcoming you again in the near future.Yours,

8/10 Good

AHMED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Jean-Pierre Trabut, General Manager on 3 Nov 2023
Dear AHMED,We hope you enjoyed your experience with us.Thank you for your rating and we look forward to welcoming you again in the near future.Yours,

10/10 Excellent

AHMED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Jean-Pierre Trabut, General Manager on 26 Oct 2023
Dear AHMED,We truly appreciate your fantastic rating.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we all look forward to welcoming you again in the near future.Yours,

10/10 Excellent

ibrahim

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean facility, competent staff, delicious restaurant, good bar elaborate breakfast
Stayed 3 nights in Oct 2023
Response from Jean-Pierre Trabut, General Manager on 25 Oct 2023
Dear ibrahim,We appreciate you taking the time to share your positive review.It's wonderful to hear that you enjoyed your experience with us.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we all look forward to welcoming you again in the near future.Yours,

10/10 Excellent

Elsworth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jean-Pierre Trabut, General Manager on 1 Nov 2023
Dear Elsworth,We greatly appreciate your excellent rating.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we all look forward to welcoming you again in the near future.Yours,

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, amazing staff, very good food.
Stayed 6 nights in Oct 2023
Response from Jean-Pierre Trabut, General Manager on 13 Oct 2023
Dear Marian,Thank you for choosing to stay with Dusit Thani Abu Dhabi.It's lovely to hear that you enjoyed your experience with us.Thank you for sharing your positive review and we all look forward to welcoming you again in the near future.Yours,

2/10 Terrible

Ahmed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found life cockroach on the bed and we refer it to different management staff but they show lack of professionally or give any attention to this big issue This was in room 1911 occupied by my son Dr. Khaild.
Stayed 4 nights in Sep 2023
Response from Jean-Pierre Trabut, General Manager on 28 Sept 2023
Dear Ahmed,We regret to hear that your experience with us fell short of your expectations. Please accept our sincere apologies for the inconvenience caused.You may rest assured, necessary steps will be taken to avoid similar occurrence to our valued guests.Thank you for giving us the opportunity to improve and we hope you will allow us another chance to serve your better next time.We look forward to welcoming you again in the near future.Yours,

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dusit
It was a month long stay and the staff and faculty is amazing.
Stayed 28 nights in Aug 2023
Response from Jean-Pierre Trabut, General Manager on 28 Sept 2023
Dear James,I am truly pleased to hear that you enjoyed your experience with us.Thank you for choosing to stay with Dusit Thani Abu Dhabi and we all look forward to welcoming you again in the near future.Yours,

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
I have stayed at the Dusit Thani several times now. Fantastic hotel, quality service and reasonably priced.
Stayed 2 nights in Sep 2023
Response from Gina on 11 Sept 2023
Dear Aaron,Thank you for choosing Dusit Thani Abu Dhabi as your preferred home away from home and it was indeed an honor to have you as our valued guest. Thank you for your good Feedback! Yours,GinaReservations & Service Centre Officer

10/10 Excellent

Cairo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, staff and facilities are excellent,clean and top quality. Great food and atmosphere. Good location to travel to work or shopping or recreation.
Stayed 10 nights in Aug 2023
Response from Gina on 11 Sept 2023
Dear Cairo,Greetings from Dusit Thani Abu Dhabi!Thank you for choosing Dusit Thani Abu Dhabi as your preferred home away from home and it was indeed an honor to have you as our valued guest. Thanks to your good feedback with us!..Yours,GinaReservations & Service Centre Officer

10/10 Excellent

Mohamed, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. The price does not induce the beautiful place it is.
Stayed 1 night in Jul 2023
Response from Jean-Pierre Trabut, General Manager on 1 Aug 2023
Dear Mohamed,We're grateful for your kind words.Thank you for choosing Dusit Thani Abu Dhabi and we look forward to welcoming you again in the near future.Yours,

6/10 Okay

Rabih

In ccertain things they are 5 stars certain things one star you feel.like you are in a motel in usa
Stayed 10 nights in Jul 2023
Response from Jean-Pierre Trabut, General Manager on 1 Aug 2023
Dear Rabih,Thank you for sharing your feedback.We apologize for any inconvenience you experienced during your stay.At Dusit Thani Abu Dhabi, we always strive to provide the best possible experience to all our guests.We would appreciate if you could share more details via email on dtadrsvnmga@dusit.com so that we could look into the issues you experienced and rectify them accordingly.Thank you for bringing this to our attention as it allows us an opportunity to improve our services in the future.Yours,