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Reviews of Hampton Inn & Suites Baltimore/Aberdeen

2.5 out of 5
Hampton Inn & Suites Baltimore/Aberdeen
795 W Bel Air Ave, Aberdeen, MD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 276 out of 415 reviews" "
Rating 8 - Good. 95 out of 415 reviews" "
Rating 6 - Okay. 22 out of 415 reviews" "
Rating 4 - Poor. 10 out of 415 reviews" "
Rating 2 - Terrible. 12 out of 415 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean…lots of stores around…good area
Stayed 3 nights in May 2024

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! The staff went above and beyond for us! The hotel is beautiful and the breakfast in the morning was so good! Thank you for an amazing stay and we certainly will be back again!!!
Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very convenient for us when we travel with the dogs.
Stayed 1 night in May 2024

6/10 Okay

Bessie

Stayed 4 nights in Apr 2024

8/10 Good

Brian, Smiths

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable stay and right off I 95 so convenient for travel. Breakfast and gym were excellent. Would return.
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Good continental breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Kathryn, Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
The Hampton Inn was a great value! The room was very clean and the bathroom was the nicest i have seen in a hotel room.
Stayed 1 night in Mar 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great night's sleep for the price. Bed excellent!
Stayed 1 night in Mar 2024

10/10 Excellent

Ro

Liked: Amenities
Clean, clean, clean & quiet!
Stayed 1 night in Mar 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t expecting much as it was off the highway on a roadtrip, however I was pleasantly surprised at the quality.
Stayed 1 night in Mar 2024

4/10 Poor

Helen

No hot coffee or cookies at check-in. Breakfast was warm at best.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffing!
Stayed 1 night in Mar 2024

10/10 Excellent

Mariano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Great place to stay on a trip south.
Stayed 1 night in Feb 2024

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 1 night in Feb 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Trip
Hotel was clean and the staff were very nice. Breakfast is always nice to have.
Stayed 1 night in Feb 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was a fabulous hotel. One of the best places I ever stayed close to Havre De Grace Md. This will be the hotel I always will be booking. Lovely staff and wonderful breakfast bar. Talked to Lady in charge of Breakfast bar. She was a pleasure to be around. Very sweet and kept everything filled. Great asset to this hotels. Looking forward to staying here again soon.❤️👏👏👏❤️

6/10 Okay

Ellen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean and comfortable- check in was slow, desk clerk seemed annoyed that we had our dog, though we’ve stayed there previously with dog. Tv remote didn’t work, and tv kept losing signal.
Stayed 1 night in Jan 2024

2/10 Terrible

Amy

Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Very nice place and the staff was great to work with. The breakfast was great. Will book a room again when I travel home again.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful New Year
A wonderfully clean, large room with a comfortable bed. It didn't have a microwave oven but the room made up for it in comfort. It was very quiet and the little touches like the night light in the bathroom were very thoughtful. The room can be made very dark. The climate control is near the bed to be more accurate where you sleep. Overall a great stay.
Stayed 1 night in Dec 2023

2/10 Terrible

Francesca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Dec 2023

8/10 Good

matthew jacob

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really liked it
Had everything I looked for. Friendly staff, very well appointed room with plenty of USB chargers. Pristine fitness center with all equipment in good working order. Excellent complementary breakfast. Comfy bed. Window sheet that could make the room absolutely dark when you pulled them down.
Stayed 1 night in Dec 2023

10/10 Excellent

anable

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The very lovely woman Tasha, at the front desk, was very helpful, courteous and pleasant. The breakfast had several choices and the woman working there was also very helpful and pleasant.
Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful at the desk.
Stayed 1 night in Nov 2023

10/10 Excellent

Lacetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Just what I was looking for
Needed a clean, quiet place to sleep prior to embarking early the next morning, and that’s exactly what I got. Easy check-in, nice room with a comfortable bed and a fair price.
Stayed 1 night in Nov 2023

4/10 Poor

Nikki

Liked: Property conditions & facilities
Disliked: Cleanliness
I felt there was a fair amount of neglect in maintaining the cleanliness of the public spaces. The rugs in hallways and on staircases were filthy, outdoor trash receptacles were full to overflowing, and the elevator floor where a drink had been spilled remained sticky and dirty during the evening hours and into the morning-though I had reported it twice to the front desk. The sound insulation between rooms was inadequate and I had overhear a long business call or zoom meeting in the next room lasting past 11 pm. I wish I had know I'd been assigned to a suite with a door between the rooms that let a lot of sound in.
Stayed 1 night in Oct 2023

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
The evening check in person was amazing. He couldn’t offer me a different room (only one left was right near the elevator and the ice machine). He went to the back and offered me earplugs but said I probably wouldn’t need them. The room was very quiet. He offered a menu for a local restaurant and provided his favorite options. So personable and welcoming. Sorry I didn’t catch his name but this was on 10/21.
Stayed 1 night in Oct 2023

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find. Friendly staff. Good continental breakfast. Would stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Othel V

Stayed 1 night in Oct 2023

10/10 Excellent

Sandra

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and very comfortable. A bit nicer than other hotels in the area.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect size front desk was friendly
Stayed 2 nights in Sep 2023

10/10 Excellent

Steven

Stayed 1 night in Sep 2023

10/10 Excellent

Keith

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the stay was great! clean and comfortable room. my only issue was the pool. they closed an INDOOR pool for heavy rain and occasional lightening. i litererally switched from another hotel to this one for the indoor pool, so it was disappointing to say the least. other than the pool it was an excellent stay
Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Bad manners at front desk=poor customer sat
This hotel is top-rate except for the front desk personnel. This person just was not friendly or helpful! She couldn’t find my reservation in her system and hotels.com did not send me a “conformation number” without which, she could do “nothing”! It took me an hour while my wife stayed with the dog in the parking lot, plus a phone call to hotels.com to finally check in! I can’t remember a time where I had mote difficulty! I expected much better in a place carrying the Hilton name!
Stayed 1 night in Aug 2023

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service
It was an average stay. Clean and super convenient to all. Very noisy and inconsiderate guests staying there, to no fault of the hotel.
Stayed 4 nights in Aug 2023

10/10 Excellent

Jo-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Brenda, Clinton

Stayed 1 night in Jul 2023

6/10 Okay

Felsher

Stayed 1 night in Jul 2023

8/10 Good

John

Liked: Staff & service, room comfort
Disliked: Cleanliness
We stayed here twice this trip. 3 days at the start and 3 days at the end. The first room was good, after I cleaned the hair in the corners of the bathroom, and asked housekeeping to sweep the sand out. Second stay, our room was not clean to Hampton standard. I found hair on the bathroom door, and lots of junk behind the main door. When I went and got the housekeeper to show her, I thought she would clean it then, but no. I expect the room to be clean when I arrive, I don't expect housekeeping to clean while I am there, and don't expect to have to tell someone how to do their job. I know how hard the job is, believe me. I did it for years. Also, Thomas was great, and the breakfast was awesome as usual.
Stayed 3 nights in Jul 2023

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities
Overall met expectations for a Hampton Inn & Suites. Very clean including clean bedding. Friendly & helpful staff, recommended a great bar & grill/restaurant across the street with great food. I was disappointed that the indoor pool water temperature was too cool and there were no microwave in the room. It did have mini fridge & coffee maker. We had an “accessible “ room which overall was larger and set up well for a wheelchair except the shower entry was not level as shown in the picture online. There was a bench seat on low tub and pull down shower hose/handle. So thankfully it was not my wheelchair bound family member with me this time, just an elderly mother who could manage. Felt safe, slept great, so it was a good experience.
Stayed 1 night in Jul 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place with great breakfast. Cold pool and a bit loud from outside and above.
Stayed 1 night in Jul 2023