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"Favourite hotel in Benidorm staff go out of their way to assist you. Upgrading to Select AI is well worth it do it you won’t be disappointed. "

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"Lovely family holiday! Great hotel, stunning food, lots of choice. Hope to return next year!"

"It was a good family hotel, could do with other restaurants on site, 7 nights is more than enough and you probably want to eat out as the buffet can get very tired and their Italian restaurant on site can be difficult to book with having to be book 2 days in advance. There's adult only sections but naturally are close to children areas so felt bad as no doubt they heard many screaming kids. The rooms were clean enough though expect dirty feet by the end of it, highly recommend the Merlin rooms...

"We had a lovely stay. The pool side bar could be better as there was only beer available at some times. "

" Recently stayed at this hotel for 4 days celebrating a special birthday as a girls holiday and overall we were impressed, the facilities that we visited frequently (pool and bar!) were indeed 5* including being spoilt with some impressive live singing and dancers during the day. Victoria was absolutely amazing and could not have done enough for us, thank you Victoria. The al a carte restaurant was amazing and the staff were indeed 5*, as well as the cocktail & coffee making We couldn’t...

"cleaners came late in day and in the morning seem to start later when people coming to sit by the pool. Excellent food and entertainment. Staff fabulous! Couldn’t fault the service or hotel. This was our first visit and will be back. "

"Lovely stay, good location for accessing what the island has to offer, be that beach or mountain, descent buffet offering and we loved the hide on the nature reserve out the back of the hotel, each morning we watched kingfishers, marsh harrier and many warblers across the marshland, very beautiful!"

"All inclusive was amazing. The food options were great and drinks were very nice. "

"This Hotel is not worth anywhere near what we paid. Rooms were tired and outdated. Old scabby blankets and bed sheets. Shower that you had to keep stopping or it overflows out of the basin. I requested a pool view months before travel and they didn’t even try to help. The buffet was basic and slapped together. We are breakfast and didn’t bother with other meals. DON’T GO ALL INCLUSIVE. drinks are watered down tripe. You’d put your towels on a lounger at 08.30 and go get breakfast only to return...