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"Staff goes out of the way to help"

"good experience. Staff is supportive, Great Property, Luxurious. "

"Great value for stay. "

"This property is very outdated. The 1st room we had was unsafe as the balcony door did not even lock. Rooms are in need of severe updating. Lack of hot water in as much we had to use other rooms to have a shower. If the hotel was busy this would been a major problem. The staff changed our first room but was not much better. Balcony crumbling concrete above us. When asked about the NYE gala staff did not know what I was talking about. I appreciate englishbis the staffs second language. But just...

"."

"I made a booking months ago and also paid in the advance. I had a 24 hour layover in Delhi Upon arrival, saw my reservation on the computer. Produced my identification. Advised by employee that guests with foreign addresses cannot check into the hotel. Spoke with two manager's and they advised this was a government regulation. Never heard of this before. Had to go online and find another hotel. As this was not mentioned to me prior, rating is Terrible for everything. "

"posh Area"

"Not upto the mark"

"the hotel denied my check-in because they didn't get the confirmation email from hotels.com"

"Very bad, Expedia booking done on your website doesn't reflect in the hotel ledger. Had to hop in 2 locations, where there was no electricity. Walked out. "