Near a train station, Castle Hotel Windsor is in Windsor City Centre, a walkable area in Windsor with good shopping. The area's natural beauty can be seen at Thames River and popular attractions include LEGOLAND® Windsor and Lapland UK. Looking to enjoy an event or a game? See what's going on at Ascot Racecourse or Twickenham Stadium. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing.
A terrace, a library and dry cleaning/laundry services are just a few of the amenities provided at Castle Hotel Windsor. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
Express check-out, a 24-hour front desk and a front desk safe
A porter/bellboy, smoke-free property and a lift
Guest reviews say great things about the helpful staff and location
Room features
All 108 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra amenities include:
Bathrooms with showers and hairdryers
Flat-screen TVs with digital channels
Coffee/tea makers and daily housekeeping
Awards and affiliations
Eco-certified property This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of Historic Hotels of the World.
Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 22.50 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Leaf at The Castle Hotel
Leaf at The Castle Hotel
Things to do
Library
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Porter/bellhop
Business services
11 meeting rooms
Business centre
Conference centre (893 square foot of space)
Outdoors
Outdoor furniture
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
3 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower
Toothbrush and toothpaste on request
Towels
Entertainment
Flat-screen TV with digital channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
More
Air conditioning (climate-controlled)
Connecting rooms available
Iron/ironing board
Safe
Policies
Check-in
Early check-in subject to availability
Late check-in subject to availability
Check-out
Contactless check-out
Late check-out subject to availability
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 22.50 per person
Uncovered self parking fee: GBP 30 per night
Early check-in fee: GBP 50 (subject to availability)
Late check-out fee: GBP 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection
Frequently asked questions
Is Castle Hotel Windsor pet-friendly?
No, only service animals are welcome at the property.
Castle Hotel Windsor Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
A great place to stay.
Great staff
Great food
Very conveniently located
A great experience
Nigel
Stayed 1 night in May 2024
8/10 Good
Yvette
7 May 2024
Yvette
Stayed 2 nights in May 2024
4/10 Poor
Morgan
Travelled with family
5 May 2024
Disliked: Staff & service
Didn’t love reception— the woman we had was cold, unhelpful, and unapologetic since we had booked the hotel through Expedia and there was a mixup in the guests. Easily the worst hotel experience we’ve had on our entire 2 week uk trip. Would not stay again and would not recommend. The walls are paper thin and the room above us had people stomping and dropping what sounded like bowling balls at 5 am in the morning.
Perfectly positioned for everything in Windsor.
Only there for one night (unfortunately) but it left us with a very happy memory of our time there
We hope to return in the future!!