Balcony Suite | Hypo-allergenic bedding, down duvets, minibar, in-room safe
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Reviews of Berns, Historical Boutique Hotel & House of Entertainment since 1863

4 out of 5
Berns, Historical Boutique Hotel & House of Entertainment since 1863
Berzelii Park, Näckstroemsgatan 8, Stockholm

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1003 reviews" "
Rating 8 - Good. 272 out of 1003 reviews" "
Rating 6 - Okay. 84 out of 1003 reviews" "
Rating 4 - Poor. 30 out of 1003 reviews" "
Rating 2 - Terrible. 18 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous building. Staff attentive. Room slightly small but manageable
Stayed 1 night in Apr 2024
Response from Astrid on 24 Apr 2024
Dear Julie,Thank you for taking the time to share your experience at Berns Hotel. We're delighted to hear that you enjoyed your leisure trip with us and found our building gorgeous.We're also thrilled to know that our staff was attentive during your stay. Your kind words will be passed on to them as they will be pleased to hear that their efforts have been recognized and appreciated.Once again, thank you for your review and we hope to welcome you back in the future.Warm Regards,Astrid NyquistFront Desk Manager

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great ‘quality’ hotel, beds lovely, breakfast great, staff friendly and helpful. Will Definitely stay here again!!
Stayed 1 night in Apr 2024
Response from Astrid on 9 Apr 2024
Dear Lesley,Thank you for taking the time to share your wonderful experience at Berns Hotel. We're delighted to hear that you had a lovely trip and that you enjoyed many aspects of the Hotel.We look forward welcoming you back soon again!Best Wishes,Astrid NyquistFront Desk Manager

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Receptionsteamet on 14 Mar 2024
Bästa Patrick, Tack för ditt positiva omdöme! Vi är glada att höra att du hade en underbar vistelse här hos oss på Berns Hotel. Vi hoppas kunna välkomna dig tillbaka snart!

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property! Central to many attractions including boat tours, museums, the old town, shopping. Staff was amazing! The breakfast buffet was perfect and had many choices including vegan dishes. I would highly recommend staying at this property
Stayed 4 nights in Feb 2024
Response from Reception, Berns Hotel on 6 Mar 2024
Dear Joann,Thank you so much for your wonderful review. We hope to welcome you back on your next trip to Stockholm. All the best from all of us!

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, easywalk to Gamla Stan and other attractions. Wonderful breakfast.
Stayed 2 nights in Jan 2024
Response from Reception on 8 Jan 2024
Dear Sam, Thank you for your positive review! We are glad to hear that you had a wonderful stay here with us at Berns Hotel and enjoyed our location and breakfast. We hope to welcome you back soon! Best Regards, Berns Hotel Team

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend in Stockholm
Great hotel with spacious room, very comfortable. The hotel bar let’s it down if anything.
Stayed 3 nights in Dec 2023
Response from Reception on 13 Dec 2023
Dear Carl,Thank you for your positive review. We are glad to hear that you fond our room spacious and comfortable. We hope to welcome you back soon! Best regards from team Berns!

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Reception on 9 Dec 2023
Dear Stephen,Thank you for the perfect score. We hope to welcome you back soon! Best regards from team Berns!

8/10 Good

Anastasya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Reception, Berns Hotel on 23 Nov 2023
Dear Anastasya, Thank you for your review and your kind words. We really appreciate it. We are looking forward to welcoming you back to Berns! Wish you the best!

8/10 Good

Clarissa

Stayed 3 nights in Nov 2023
Response from Reception on 9 Dec 2023
Dear Clarissa,Thank you for the perfect score. We hope to welcome you back soon! Best regards from team Berns!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Receptionen, Berns Hotel on 13 Nov 2023
Bästa gäst, Tack för din recension. Vad fint att se att du verkar vara nöjd över din vistelse hos oss. Vi ser framemot att välkomna till tillbaka till Berns inom en snar framtid!

10/10 Excellent

Kristine L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will stay again
Great location. Smallish modern bathroom. Comfortable room with good sitting area. Decent shelf and closet space. Will stay again. healthy breakfast choices.
Stayed 2 nights in Oct 2023
Response from Reception, Berns Hotel on 9 Nov 2023
Dear Kristine, Thank you for your review and your kind words. We really appreciate it. We are looking forward to welcoming you back to Berns! Wish you the best! Kind Regards, Team Berns

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a fantastic area of Stockholm. The hotel is remarkable, staff is kind, and the free breakfast is delicious. We were there on the night of an event and heard nothing from our 5th floor room. Very pleased with the whole stay. Thank you Berns!
Response from Emma on 26 Oct 2023
Dear Guest, Thank you for your positive review! We are glad to hear that you had a wonderful stay here with us at Berns Hotel. We hope to welcome you back soon! Best Regards, Berns Hotel Team

10/10 Excellent

Ricardo

Stayed 2 nights in Oct 2023
Response from Astrid on 7 Nov 2023
Dear Ricardo,Thank you for your kind feedback!We hope to be able to welcome you back son again.

10/10 Excellent

Georg

Stayed 3 nights in Oct 2023
Response from Reception on 30 Oct 2023
Dear Georg, Thank you for your wonderful review! We are happy to hear that you had a nice stay here with us at Berns Hotel. We hope to welcome you back very soon! Best Regards, Front Desk Team

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, central, but noisy rooms on the weekend.
Nice but basic room, lovely dining room, right in the center of things. One caution: this is an entertainment hotel with several clubs in the building. Friday and Saturday nights there was a lot of noise (thump-thump low bass type noise) from about 23h-04h. Not recommended for light sleepers - ask for earplugs if there are none in the room.
Stayed 3 nights in Sep 2023
Response from Reception on 2 Oct 2023
Hello Ian,Thank you for rating your stay. We appreciate your feedback and we are sorry to hear that the weekend noise affected your stay. All the best from Team Berns!

10/10 Excellent

Lars

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located providing walking access to the main attractions and shopping areas in Stockholm. It has a fabulous eating and entertaining hall offering Asian dinners and a free continental breakfast. The Red Room made famous by the writer August Strindberg is located on the second floor.
Stayed 2 nights in Sep 2023
Response from Reception on 21 Sept 2023
Hello Lars,Thank you for such a stellar score. We appreciate the feedback and look forward to welcoming you back to Berns!Best regards,

10/10 Excellent

Garth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found The Berns, Historical Boutique Hotel a great example of a traditional European hotel with 5 star elegance and service in a location with endless cultural, shopping, transporation, and dining options.
Stayed 4 nights in Sep 2023
Response from Zizi on 21 Sept 2023
Dear Garth,Thank you for the perfect score and your feedback. We appreciate that you took the time to review us and we hope to welcome you back soon! Best regards from the whole team.

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Zizi on 18 Sept 2023
Hello Lauren,Thank you for the perfect score. We appreciate your review and look forward to welcoming you back. Best regards from all of us at Berns!

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place in a great location. It is stylish, the staff were very friendly and the breakfast was great
Stayed 2 nights in Sep 2023
Response from Reception on 18 Sept 2023
Dear Colin, Thank you for your fantastic review, we are so happy that you enjoyed our breakfast and found our staff friendly.We hope to welcome you back very soon!Kind Regards, Front Desk Team

8/10 Good

Timothy

All was wonderful Except the music Friday and Saturday night. Emma and Night Shift (Pontus)? we’re great made us feel very welcome!
Stayed 1 night in Aug 2023
Response from Emma on 16 Sept 2023
Hello Timothy, Thank you for this amazing review. We appreciate the perfect score and look forward to welcoming you back in the future! Best regards from the entire team!

10/10 Excellent

dana

Stayed 2 nights in Aug 2023
Response from Receptionen, Berns Hotel on 28 Oct 2023
Dear Guest, Thank you for your positive review! We are glad to hear that you had a wonderful stay here with us at Berns Hotel. We hope to welcome you back soon! Best Regards, Berns Hotel Team

10/10 Excellent

Oleg

Stayed 3 nights in Aug 2023
Response from Zizi on 4 Sept 2023
Dear Oleg,Thank you for such a wonderful score. We appreciate your feedback and hope you come back and visit on your next trip.Best regards from Team Berns!

10/10 Excellent

Mikael

Stayed 1 night in Aug 2023
Response from Zizi on 25 Aug 2023
Hello Mikael,Thank you for this amazing review. We appreciate the perfect score and look forward to welcoming you back in the future! Best regards from the entire team!

10/10 Excellent

Egle

Stayed 4 nights in Apr 2023
Response from Astrid on 6 Aug 2023
Dear Egle, Thank you for your wonderful review. We hope to be able to welcome you back soon again. Kind regards, Astrid Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and beautiful building,
Stayed 1 night in Jul 2023
Response from Astrid on 3 Aug 2023
Thank you for your review, we are so happy that you had a good stay whit us at Berns Hotel.

10/10 Excellent

Abhishek

Stayed 3 nights in Jul 2023
Response from Zizi on 21 Aug 2023
Hello Abhishek,Thank you for the perfect score and we apologize for the delay. We appreciate the feedback and hope to welcome you back one day! Best regards from all of us at Berns

10/10 Excellent

Annica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to find by car but worth it.
No complaints! One night stay with a nice breakfast buffet. One little issue: hard to figure out where the front door is and where to pull up with the car. Have to drive on a road that is dedicated only to bus and taxi. For other guests: enter from Kungsträdgården.
Stayed 1 night in Jul 2023
Response from Zizi on 27 Jul 2023
Dear Annica,Thank you for the perfect score. We appreciate your feedback and are so happy that you enjoyed your stay. Come back and see us next time you are in Stockholm!

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Zizi on 17 Jul 2023
Hello Brian,Thank you for the perfect score. We really appreciate your feedback and are glad that you had a good time.Best regards from all of us!

8/10 Good

Amir

Liked: Cleanliness, property conditions & facilities
Great stay if you don't mind a tiny room
The stay was very pleasant! you cannot bit the excellent location -very close to all the city attractions! The breakfast was also outstanding and was way above our expectations. The only thing is the tiny rooms. They are very small, yet in good condition and very clean. The shower is also very small and non-convenient. There is not even a place to put the soap when you are taking a shower.
Stayed 3 nights in Jul 2023
Response from Zizi on 10 Jul 2023
Hello Amir,Thank you for the excellent score. We are very happy that you chose us for your stay. Next time you visit, try out one of our higher room categories, we are sure that you wont be disappointed.

10/10 Excellent

Jacques

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great breakfast
Stayed 2 nights in Jul 2023
Response from Zizi on 10 Jul 2023
Thank you Jacques, come back to see us on your next trip, even if you just want to eat some breakfast.

10/10 Excellent

Daniel, Redlands

Liked: Cleanliness, property conditions & facilities
This is a great stay close to all the sights. Staff are helpful.
Stayed 3 nights in Jul 2023
Response from Zizi on 10 Jul 2023
Hello Daniel,Thank you so much for your wonderful review. We hope to welcome you back in the future.

10/10 Excellent

Bernice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The whole property was unique. The reception staff was extremely helpful and in particular, Emma. She went out her way to make our stay memorable.
Stayed 3 nights in Jun 2023
Response from Emma on 26 Jun 2023
Thank you so much for your kind review, it makes us so happy to hear that you had a memorable stay with us.Wishing you a warm welcome back!Best Regards, Emma

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in May 2023
Response from Zizi on 17 Jun 2023
Hello Robert,Thank you so much for the high rating. We appreciate the feedback. Safe travels and hope to see you next time!

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful, and responded quickly to my emailed questions. (Should I tip the cab driver from the airport?) Although surprised that the hotel restaurant was Asian, the food was excellent for both dinner and breakfast.The dining room was large and beautiful, the chandeliers, flowers, mirrors. Location was very convenient as well. I would highly recommend this hotel!
Stayed 2 nights in Jun 2023
Response from Zizi on 8 Jun 2023
Hello Jeanne,Thank you for your glowing review. We appreciate your feedback and look forward to welcoming you back on your next trip to Stockholm. All the best from team Berns!

10/10 Excellent

Brent H

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Wonderful breakfast. Quiet rooms. Great location.
Stayed 5 nights in May 2023
Response from Zizi on 8 Jun 2023
Dear Brent,We appreciate your feedback and thank you for choosing Berns Hotel. All the best from the entire team!

10/10 Excellent

Gregor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Zizi on 29 May 2023
Dear Gregor,Thank you for the perfect score. We are so happy that you enjoyed your stay! All the best from the entire team

8/10 Good

Chung Billie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location!
Stayed 2 nights in May 2023
Response from Receptionen, Berns Hotel on 14 May 2023
Dear Chung Billie, Thank you for your review! We are so happy to hear that you had a wonderful stay here with us at Berns and that you enjoyed our central location! Best Regards, from the whole team

8/10 Good

WYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. The hotel is stylish, quirky, clean, well-located and was staffed by efficient, friendly people who made everything work effortlessly. GOOD THINGS: the junior suite (206) was large; the facilities were good; the food was excellent; the service was friendly and generous; the price was fair; the room safe had a nifty internal power source for charging devices; the dressing gowns were great; the room was mainly quiet (but see below too); the bed was large and very comfortable; everyone spoke English really well. THINGS TO IMPROVE: the room had no armchairs (the sofa was large, but not very comfortable) so it was a little difficult to relax; there is no need for a large dining table and some comfy seating would be better; the bedside tables were occupied by two needlessly large lamps that had to be placed on the floor to enable the bedside tables to be used (just get rid of them); it was impossible to get the room cool without opening the window. THINGS TO CONSIDER: the hotel is part of a complex that has a music venue. As a result, the base sound from the club on the Saturday night could be heard in the room until well after midnight, which made sleeping difficult; and the sound from the soundcheck and during the concert could be heard clearly. There's not much you can do about this, other than ask for a room that's as far away from the venue as possible. That said, it was a small problem in the bigger picture.
Stayed 3 nights in Apr 2023
Response from Zizi on 1 May 2023
Dear Wyn,Thank you so much for your wonderful and detailed review, I hope that I can do it justice with a reply. We are delighted that you would stay with us again, that is our goal, after all! Trying to answer questions about styling and room amenities is always difficult because we have so many different room styles and types, especially in your chosen category. Your suggestions however, have been taken note of, and sent to the right people. We value the criticism and want our guests to be comfortable in their rooms and with their stays. Our Night Clubs are open on the weekends and some rooms are affected by the noise, we apologize for any inconvenience and discomfort this might have caused you, during your stay. We do, however, inform all incoming guests via email prior to arrival, so that this is not an unpleasant surprise, and we will continue to find ways to communicate this information so that future guests can make informed decisions about planning their trips to Stockholm. Your solution is great and we look forward to hearing from our guests prior, during and after their stay so that we may pick a suitable room for their needs and we encourage guests to email us prior to arrival with questions and/or preferences. Thank you again for your kind words and for your honest reflections with regards to your stay.We hope to welcome you back to Berns Hotel when you next visit Stockholm and the entire team says a Big Hello!

10/10 Excellent

James, West New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel very much
Stayed 4 nights in Apr 2023
Response from Jacob on 25 Apr 2023
Dear James,Thank you for your nice words!Kind regards.Reception team

8/10 Good

Ian

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Zizi on 27 Mar 2023
Hello Ian,Thank you so much for rating our hotel. We appreciate the vote and we look forward to welcoming you back on your next trip to Stockholm!

10/10 Excellent

Joe, Washington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast room is a beautiful chandeliered room with wood paneled walls. In the evening, it becomes a well-regarded sushi and Chinese restaurant. Rooms are comfortable with beautiful marble bath rooms. Location is convenient to the opera, the royal palace, and a very short distance from a Metro station.
Stayed 3 nights in Mar 2023
Response from Astrid on 18 Mar 2023
Dear Joe, thank you for your wonderful review! We are so glad you enjoyed your stay and we look forward to welcoming you back. All the best from the whole team! Kind Regards, Reception team

10/10 Excellent

Michael, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, great service, located in one of the best parts of the city. Couldn't recommend it more.
Stayed 3 nights in Mar 2023
Response from Receptionen, Berns Hotel on 12 Mar 2023
Dear Michael, Thank you for your review! We are so delighted to hear that you a wonderful stay here with us at Berns and hope to welcome you back vert soon!Best Regards, Front Desk Team

10/10 Excellent

Ece

Stayed 2 nights in Feb 2023
Response from Receptionen, Berns Hotel on 26 Feb 2023
Dear Ece, Thank you so much for your wonderful review! We are happy to hear that you had a fantastic stay here with us at Berns and hope to welcome you back very soon!Best Regards, Front Desk Team

10/10 Excellent

Peter W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The clock suite was ideal for us
Response from Receptionen, Berns Hotel on 10 Jan 2023
Dear Peter,Thank you so much for your review. We are happy to hear you had a wonderful time here at Berns! We hope to welcome you back very soon!Best Regards, Front Desk

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
It would be hard to find a better location. Beautiful building and rooms and a very cool vibe to the place. Would love to know more of the history. Service excellent and very helpful trying to find solutions to my wallet being left at home.
Stayed 2 nights in Nov 2022
Response from Reception on 4 Dec 2022
Thank you Alan for your review! It means a lot to us. We would love to welcome you back to us in the near future!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel. Check in not so good. Told me the booking was wrong, since I booked for 1 adult, 1 child. Child according to their policy (not Hotels.com) had to be 12 and under. We were therefore told that there were a big problem with our booking, that they would have to check, and turned out that we got a room, but my daughter was not allowed to have hotelbreakfast, unless we paid extra at hotel.
Stayed 2 nights in Nov 2022
Response from Reception on 3 Dec 2022
Thank you for leaving us a review! We are sorry for the unique experience you had and hope we get the chance to welcome you back to us in the near future. If you would, please email us in reception and we will take this matter furthur and a compentation may be granted.

10/10 Excellent

Balázs

Stayed 1 night in Nov 2022
Response from Camilo on 18 Nov 2022
Hej Balazs, tack så mycket för din recension! Vi hoppas att du kommer tillbaka till Berns igen! Med vänliga hälsningar Camilo Reception

6/10 Okay

Randir

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Although this hotel boasts a rich history, and this can be clearly seen in its structure, it is deeply lacking in comfort and convenience for the modern-day traveler. Many things need repairing/replacement. Preserving history doesn’t equate ignoring maintenance. The door handles of the door to the balcony, broke every time we opened the door, eventually the screws came out and the door remained unclosed. The house cleaner didn’t take away any dishes that was used from breakfast the previous day. Housekeeping also seemed to have “mysteriously” cleared away my expensive facial cleanser with the other toiletries. The bathroom is tiny with no room to place your toiletries when getting ready. The worst part about the bathroom is that when you take a shower, the entire bathroom gets flooded with water. The door does not do anything to prevent water from going out of the shower. The most ridiculous design that I have ever seen. The breakfast was wonderful, but it is exactly the same every single day. There are definitely more tasteful places to stay.
Stayed 3 nights in Sep 2022
Response from Berns on 9 Oct 2022
Thank you for your feedback! We always value out guest thought and this is no different. I wish you a good day!

8/10 Good

samuel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022
Response from Camilo on 9 Sept 2022
Thank you for your review, We are glad that your stay at Berns was at your pleasure. Best Regards Camilo

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were kind of small but we loved the elegance of this old hotel in the classiest part of Stockholm. The breakfast was superb!
Stayed 1 night in May 2022
Response from Rebecca - front desk on 23 Aug 2022
Hi Christian, and thank you so much for your feedback. We are happy to hear that you enjoyed your stay. Please feel free to come back anytime soon. Best regards,