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Hello CAMISA,Thank you for providing your rating from your recent stay. We look forward to welcoming you back soon in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
Very friendly and generally nice feel. The "amenity charge" feels awkward and quite expensive: in practice this got me a nice water bottle and some free spring water and cost me $70 tax. I didn't find the coffee in the room great (also included in this charge), and I think it's normal for internet etc. to be included in a room rate. I imagine this is worse still for groups/families travelling as it seems to be per person per night. It would feel more friendly to make this optional or include it in the room rate, since it's compulsory.
The room curtains are very good but don't fit two of the windows because they're on top of blinds, so the light still comes in early. This could do with refitting.
Everyone was super friendly and I liked the feeling of the reception/lounge area; the room is also nice apart from the curtain issues.
Alexander
Stayed 3 nights in May 2024
Response from Sam V on 8 May 2024
Hello Alexander,Thank you for taking the time to provide us with a great score! We're delighted to hear you've enjoyed most of your stay and our amenity fees cover more than just the water and unlimited coffee pods for your rooms. It also covers our 24 hour fitness center, bicycle to borrow which we provide helmets and locks, WiFi and streaming capability from your device to our TV's. Thank you for choosing Staypineapple Watertown Hotel and we hope to see you again in the near future.Sincerely,Sam VorachackGuest Services Manager
Hello Liane,Thank you for taking the time to provide us with a perfect score! We're delighted to hear you've enjoyed your stay and your kind compliments to our team. Thank you for choosing Staypineapple Watertown Hotel and we hope to see you again in the near future.Sincerely,Sam VorachackGuest Services Manager
Second stay here perfect as the first stay will be back again only problem was I forgot to take the plush dog with me that I paid for oh well I will get him next time!!!
John
Stayed 1 night in May 2024
Response from Ryan- GM on 8 May 2024
Hello John,Thank you for sharing your recent experience! We are delighted to hear you had another perfect stay with us and we look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
We love this place - our go to whenever we come to the U district
Christie
Stayed 1 night in May 2024
Response from Ryan- GM on 5 May 2024
Hello Christie,Thank you for the awesome review! We love hearing that we are your spot to go to at the U district! We look forward to welcoming you back again at Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
Great, comfortable place to stay while visiting UW.
Amy
Stayed 2 nights in Apr 2024
Response from Jason M - Watertown Supervisor on 4 May 2024
Thank you for taking the time to provide us with an amazing score, Amy! We're delighted to hear that you've enjoyed your stay with us and hope to see you again in the near future.
Hello Lisa,Thank you for the review! We are pleased to hear that you love Staypineapple and we look forward to welcoming you back soon at Watertown Hotel!Ryan FabroquezGeneral Manager
Hello Amy,Thank you for the awesome review! We are delighted to hear you had a wonderful stay and we look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
Absolutely loved our stay and will be back!
Convenient location for public transportation into the city and the UW campus is gorgeous to walk through.
Lots of nearby restaurants and bars we felt safe leaving our car in the garage. It has a security gate!
The staff were welcoming, helpful, and lovely to speak to! We were really impressed.
Our room was clean, and comfortable! We loved the extra bedding because it made us feel like we were cozy which you desire when being away from home.
You’re also given adorable cookies & coffee upon arrival which is a bonus!
Audrey
Stayed 1 night in Apr 2024
Response from Ryan- GM on 29 Apr 2024
Hello Audrey,Thank you for taking the time to provide your glowing review from your recent stay with us! We are delighted to hear you had a lovely stay and that our daily amenities impressed you. We look forward to welcoming you back soon in the near future to Watertown Hotel- A Stay pineapple Property!Ryan FabroquezGeneral Manager
10/10 Excellent
Xiujuan
28 Apr 2024
good
Xiujuan
Stayed 1 night in Apr 2024
Response from Ryan- GM on 29 Apr 2024
Hello Xiujuan,Thank you for the awesome review! We are delighted to hear you had a great stay and we look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
Hello Luke,Thank you for the awesome rating! We look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
Great hotel, great service, nice facility and perfect bedding. NEED to upgrade to larger TV!!!!!!
Ann
Stayed 3 nights in Apr 2024
Response from Sam V on 20 Apr 2024
Hello Ann,Thank you for taking the time to provide us with a perfect score! We're delighted to hear you've enjoyed your stay and we have taken note of our TV size so we may work on providing a larger screen to all of our guests. Thank you for choosing Staypineapple Watertown Hotel and we hope to see you again in the near future.Sincerely,Sam VorachackGuest Services Manager
10/10 Excellent
Raquel
20 Apr 2024
Raquel
Stayed 1 night in Apr 2024
Response from Ryan- GM on 10 May 2024
Hello Raquel,Thank you for the awesome rating! We look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
Hotel provide bike, and water.
Nice Hotel , and friendly staff.
qun
Stayed 1 night in Apr 2024
Response from Ryan-GM on 19 Apr 2024
Hello qun,Thank you for the awesome review! We are pleased to hear you enjoyed your daily amenities and we look forward to welcoming you in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
10/10 Excellent
Patrick
18 Apr 2024
Liked: Property conditions & facilities
👍
Patrick
Stayed 1 night in Apr 2024
Response from Ryan- GM on 18 Apr 2024
Hello Patrick,Thanks for the awesome rating! We look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
Stay for one night, clean place, organized.
Friendly staff
Maria Del Pilar
Stayed 1 night in Apr 2024
Response from Ryan- GM on 16 Apr 2024
Hello Maria Del Pilar,Thank you for the awesome review! We are pleased to hear you had a great stay and our staff appreciates the kind comments! We look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
This was one of the best hotels I've stayed in within the Seattle area. My 2 year old pup always loves to travel with us, so it's sometimes hard to find accommodation that is so welcoming with her. The Watertown Staypineapple hotel was a hit. They provided a water bowl, dog treats, a toy and a dog bed. There was a fridge and microwave in the room and the layout was nice and spacious. Beds were extremely comfortable as well. My only negative thing about the trip was that it wasn't long enough to enjoy this amazing hotel. The parking was fine, just have to pay per night which is a guaranteed thing you have to do anywhere in or around the city.
Brooke
Stayed 1 night in Apr 2024
Response from Jason M - Watertown Supervisor on 16 Apr 2024
Holy pineapples! Sounds like we made you and your pup happy, which makes us happy! Thank you for the awesome review! We look forward to welcoming you back again soon! Jason M - Watertown Supervisor
We used the public transit system on this trip, and it was so conveniently close to the Link. We loved that there were great food places nearby, and it is very close to UW.
Your staff was very kind and so respectful. Julia is especially lovely to chat with and so helpful! We look forward to staying at your hotel again in the future.
Janet
Stayed 3 nights in Apr 2024
Response from Jason M - Watertown Supervisor on 10 Apr 2024
Thank you for the wonderful review, Janet! We are happy to hear you enjoyed the hotel and appreciate your kudos! We love taking great care of our guests and look forward to welcoming you back again!
8/10 Good
anna
9 Apr 2024
Very good, very convenient location.
anna
Stayed 1 night in Apr 2024
Response from Jason M - Watertown Supervisor on 10 Apr 2024
Anna, thank you for taking the time to provide us with an amazing score! We're delighted to hear that you've enjoyed your stay with us and hope to see you again in the near future.
Julia at the Front Desk was delightful and efficient!
I will be back!!!
Andrew
Stayed 1 night in Apr 2024
Response from Ryan - GM on 8 Apr 2024
Hello Andrew,We appreciate you taking the time to acknowledge Julia and her level of commitment to customer service! We look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
Love this hotel but checkin was desperately slow and we had checked inonline.
christina
Stayed 2 nights in Apr 2024
Response from Ryan- GM on 5 Apr 2024
Hello christina,Thank you for your very important feedback. We are happy to hear that you love us and I will personally look into the delay you encountered at check-in. We look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manger
10/10 Excellent
Heather
2 Apr 2024
👍
Heather
Stayed 1 night in Apr 2024
Response from Jason M - Watertown Supervisor on 3 Apr 2024
Heather, thank you for taking the time to provide us with an amazing score! We're delighted to hear that you've enjoyed your stay with us and hope to see you again in the near future.
Hello Alexandra,Thank you for the awesome rating! We look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
The Pineapple is terrific. The beds are amazing. I thought the whole concept was very good. I'd stay at another one any day.
Jaime
Stayed 1 night in Mar 2024
Response from Jason M - Watertown Supervisor on 1 Apr 2024
Thank you for the wonderful review! We are happy to hear you enjoyed the hotel and appreciate your kudos! We love taking great care of our guests and look forward to welcoming you back again!
Hello Craig,Thank you for the awesome rating! We are happy to see you enjoyed your stay and we look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
8/10 Good
Carol
30 Mar 2024
Carol
Stayed 1 night in Mar 2024
Response from Ryan- GM on 19 Apr 2024
Hello Carol,We appreciate you taking the time to provide your rating! We look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
Hello Mark,Thank you for the awesome rating! We are delighted to hear you enjoyed our daily amenities and we look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
Hello Sage,Thank you for taking the time to share your rating. We look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
Staff was excellent. Amenities were nice. We had a great stay.
Cydnae
Stayed 1 night in Mar 2024
Response from Ryan- GM on 27 Mar 2024
Hello Cydnae,Thank you for the awesome review! We are pleased to hear you had an excellent stay and that our amenities were to your liking! We look forward to welcoming you back soon at Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
Hello Casey,Thank you for the awesome review! We are pleased to hear you had a great stay and we look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
10/10 Excellent
Alison
25 Mar 2024
Alison
Stayed 1 night in Mar 2024
Response from Sam V on 14 Apr 2024
Hello Alison,Thank you for taking the time to provide us with a perfect score! We're delighted to see you've enjoyed your stay and hope to see you again in the near future.Sincerely,Sam VorachackGuest Services Manager
6/10 Okay
Sherry
Travelled with partner
24 Mar 2024
Very average all around. Beds were comfy tho. Off the beaten path so a little sketch at night. Wish they would save the resources and not hand out branded metal water bottles in order to provide drinking water.
Sherry
Stayed 2 nights in Mar 2024
Response from Jason M - Watertown Supervisor on 25 Mar 2024
Hello Sherry, we’re thankful for your review and pleased you appreciated the comfort of our beds. We understand your concerns about the location at night and are looking into improvements for guest comfort and security. Your suggestion regarding our re-usable water bottle is welcome as we look to balance guest convenience with our eco-responsibility. We're grateful for your patronage and hope to see you again soon!
Response from Jason M - Front Desk Supervisor on 23 Mar 2024
Thank you Christine, for taking the time to provide us with an amazing score! We're delighted to hear that you've enjoyed your stay with us and hope to see you again in the near future.
Lots of graffiti, homeless, homeless mess & nudity, smells like urine in areas. Doesn't feel safe when the sun starts to set.
Darryl
Stayed 4 nights in Mar 2024
Response from Ryan- GM on 23 Mar 2024
Hello Darryl,Thank you for your honest review. It is unfortunate in the city that there are so many unhoused. We try our best to maintain our grounds within our vicinity when it comes to cleanliness and guest safety. We look forward to welcoming you back soon in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
8/10 Good
Ruby
18 Mar 2024
Ruby
Stayed 1 night in Mar 2024
Response from Jason M - Watertown Supervisor on 7 Apr 2024
We're delighted to hear you enjoyed your stay with us. Your review means a lot to us!
Hello Marcus Antonio,Thank you for taking the time to provide us with a perfect score! We're delighted to hear you've enjoyed your stay with us and our team will be happy to hear such high compliments. Thank you for choosing Staypineapple Watertown Hotel and we hope to see you again in the near future.Sincerely,Sam VorachackGuest Services Manager
Everything was very nice with the whole experience of the stay. Only tiny problem is that I like a dark room to sleep and there is a building sign spotlight that shined in past the blackout curtain in my room. Likely that it’s the only room in the whole building that has this. Other then that it was excellent!
John
Stayed 1 night in Mar 2024
Response from Sam V on 17 Mar 2024
Hello,Thank you for taking the time to provide us with a great score! We're delighted to hear you've enjoyed your stay with us and have taken note of the lighting from the outside entering your room. Please note our maintenance are working on this matter. Thank you for choosing Staypineapple Watertown Hotel and we hope to see you again in the near future.Sincerely,Sam VorachackGuest Services Manager
This was the perfect hotel for our family as we came to see UW! I would highly recommend staying here. It was clean, safe and the staff were very friendly. It's very convenient and walkable to the University.
Melissa
Stayed 1 night in Mar 2024
Response from Ryan- GM on 15 Mar 2024
Hello Melissa,Thank you for sharing your recent experience! We are delighted to hear you had a great stay and that you would highly recommend us! We look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
Thank goodness this property had a late night vacancy. It saves us from the horrible hotel we had booked initally. Clean, cute theme, and comfy beds. The resort fee that’s added on at checkin seems unnecessary so that’s why it gets 4 stars.
Danielle
Stayed 1 night in Mar 2024
Response from Ryan-GM on 14 Mar 2024
Hello Danielle,Thank you for sharing your recent experience. We are pleased to hear you had a comfortable stay and we look forward to welcoming you back soon in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
Staff is fantastic! Only wish is that they had a business center. Great location, beautiful room. Good price.
Laurel
Stayed 2 nights in Mar 2024
Response from Jason M - Watertown Supervisor on 13 Mar 2024
Glad to hear our team made such a great impression, Laurel! We hear you on the business center and are glad everything else hit the mark. Can't wait to welcome you back to The Watertown, Staypineapple
Parking was easy and affordable, staff were so welcoming and kind, the room was well-appointed, so clean (yay, no carpet!!), and well laid out, location was walkable and transit was super convenient. Can’t wait to go back!
Merannda
Stayed 1 night in Mar 2024
Response from Sam V on 12 Mar 2024
Hello,Thank you for taking the time share your recent experience with us. We're delighted to hear you've enjoyed your stay and I'll be happy to share your kinds words to the team! Thank you for choosing Staypineapple Watertown Hotel and we can't wait to welcome you back in the near future.Sincerely,Sam VorachackGuest Services Manager
Close to UW Campus, small but nice room, especially comfy bedding.
Julie
Stayed 1 night in Feb 2024
Response from Ryan- GM on 12 Mar 2024
Hello Julie,Thank you for taking the time to provide us with your feedback. We are pleased to hear you enjoyed your stay especially our naked bedding experience! We look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
Great stay at the Watertown Pineapple - very friendly and helpful staff, very clean and comfortable room, nice pineapple amenities. Comfortable bed and linens, husabnd and I each enjoyed having our own quilt. Not the greatest walkable area for dining and coffee shop options, etc but for the price a great place to stay if you're doing something in the Ballard or Watertown area.
Elisabeth
Stayed 1 night in Mar 2024
Response from Sam V on 14 Mar 2024
Hello Elisabeth,Thank you for taking the time to share your experience with us. We're delighted to hear you've enjoyed your stay with us and I'm happy to hear our team provided you with our friendly style service! Thank you for choosing Staypineapple Watertown Hotel and we hope to welcome you back in the near future.Sincerely,Sam VorachackGuest Services Manager
Just a great hotel for the money and location. New, clean, conveniently-located and well-appointed. Just don't go in thinking fancy hotel and you'll be pleased. If you want a fancy hotel, go somewhere else. (Probably downtown)
Charles
Stayed 2 nights in Mar 2024
Response from Jason M - Watertown Supervisor on 5 Mar 2024
Thank you for the perfect score! We're thrilled you enjoyed the value and location of The Staypineapple Watertown. Hope to see you again soon!
I stayed at Staypineapple for nine nights while using the UW Special Collections and Suzzallo Library. An amazing hotel, with fun details, super nice staff, and just incredible generosity all-around. There's a welcome drink on check-in and gorgeous pillowy duvets. The location is top-notch--just a few minutes' walk to UW or to the Link train for journeys downtown. This is my new favourite hotel. A huge thanks to all the wonderful staff for everything! :)
Kyle
Stayed 9 nights in Feb 2024
Response from Sam V on 27 Feb 2024
Hello Kyle,Wow! Thank you for taking the time to share your recent experience with us. We're delighted to hear you've enjoyed your stay and how wonderful our team was. Providing a friendly style service is what makes us pineapples and happy to hear you receive such. I'll definitely share this review to our team as I know this'll make their day! Thank you for choosing Staypineapple Watertown Hotel and we hope to see you again in the near future.Sincerely,Sam VorachackGuest Services Manager