Property amenity

Reviews of Quality Inn SeaTac Airport-Seattle

2.5 out of 5
Quality Inn SeaTac Airport-Seattle
2900 S 192nd St, SeaTac, WA

Reviews

7.4

Good

Rating 10 - Excellent. 343 out of 1011 reviews" "
Rating 8 - Good. 267 out of 1011 reviews" "
Rating 6 - Okay. 177 out of 1011 reviews" "
Rating 4 - Poor. 122 out of 1011 reviews" "
Rating 2 - Terrible. 102 out of 1011 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet room, decent breakfast and airport shuttle were great for the cost.
Stayed 1 night in May 2024
Response from GM on 9 May 2024
Dear Felicia,Thank you for the wonderful 5-star review. We're thrilled to hear that you enjoyed our friendly staff, quiet rooms, and decent breakfast. Our airport shuttle is indeed a favorite among many guests. Your kind words are greatly appreciated and we look forward to welcoming you back on your next visit.Warm regards,Hotel Management

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
All good except asked for wake up and didn’t happen.
Stayed 1 night in May 2024
Response from GM on 9 May 2024
Dear John,Thank you for your valuable feedback. We are delighted to know that you enjoyed your stay with us. We sincerely apologize for the oversight regarding the wake-up call. We appreciate you bringing this to our attention and we will ensure it is addressed promptly to avoid future inconvenience. We look forward to welcoming you back soon.Warm regards,Hotel Management

8/10 Good

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
I was on a tight budget for the trip and chose this location because of the price and it had an airport shuttle. Calling for a shuttle when coming from the airport, the phone rang for over 10 minutes before someone answered and then it was another 30 minutes before the shuttle arrived. The shuttle back to the airport was as scheduled and much more timely. This is an older property but has been renovated and was clean and everything worked, although the laminate flooring in the hallway outside my room was very noisy when people walked by with rolling suitcases. Breakfast was typical for a budget hotel, no complaints. I would stay here again if the price is right.
Stayed 1 night in Apr 2024
Response from GM on 9 May 2024
Dear John, Thank you for choosing our hotel and sharing your experience. We're glad you found value in your stay and enjoyed our renovated rooms. We apologize for the delay in the shuttle service and the noise disturbance. Your feedback is crucial and will help us improve our services. We look forward to welcoming you back, ensuring your next stay is even more pleasant. Warm regards,Hotel Management

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Airport shuttle was excellent.
Stayed 1 night in May 2024
Response from GM on 9 May 2024
Dear Charles,We are thrilled to hear you had an excellent experience with our airport shuttle service. It's our pleasure to provide convenient and reliable transportation to our valued guests. We look forward to welcoming you back to our hotel in the future. Thank you for choosing us and for your wonderful review!Warm regards,Hotel Management

6/10 Okay

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities
One of the rooms we had was fine. But room #127 seemed like it was in the midst of remodeling. There was no towel rack by the sink; there were no pictures on the wall like there was in the 2nd room we had (#128); there were holes in the wall by the sink.
Stayed 1 night in May 2024
Response from GM on 9 May 2024
Dear Eileen, Thank you for your feedback. We apologize for the inconvenience experienced in room during your stay. Your feedback is crucial for us to enhance our guest experience. We're addressing the concerns you've mentioned and we assure you that we're working diligently to improve. We hope to have the opportunity to welcome you back for a seamless stay.Warm regards,Hotel Management

8/10 Good

Amy

Travelled with family
Liked: Staff & service, amenities
The shuttle to and from the airport and the light rail were perfect. Front desk staff were polite, caring and very helpful. Breakfast was good. The rooms could use further updates and more through cleaning.
Stayed 4 nights in May 2024
Response from GM on 9 May 2024
Dear Amy,Thank you for your kind feedback. We are thrilled to hear that our shuttle service and front desk staff met your expectations. We appreciate your constructive comments regarding our rooms and cleanliness. Rest assured, we are always working to improve our guest experience and your feedback is instrumental in that process. We look forward to welcoming you back soon.Warm regards,Hotel Management

10/10 Excellent

Bradley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Late arrival, early departure. Close to the airport, provided parking during my trip.
Stayed 1 night in May 2024
Response from GM on 8 May 2024
Dear Bradley,Thank you for choosing our hotel for your travel needs. We're thrilled to hear that our close proximity to the airport and parking facilities added convenience to your stay. We strive to make every guest's journey as smooth as possible. Looking forward to welcoming you back in the future!Warm regards,Hotel Management

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not know that Quality Inn provided breakfast and a shuttle to and from the airport. Those are 2 great value adds and i really appreciated having access to the shuttle. I thought the staff were great and helpful. Rooms were clean and comfortable. My only request would be to have a few mire umbrellas on hand as rather rainy in Seattle.
Stayed 1 night in May 2024
Response from GM on 7 May 2024
Dear Stephen,Thank you for your valuable feedback. We're thrilled to know you found our complimentary breakfast and shuttle service beneficial. We appreciate your kind words about our staff and cleanliness. Your suggestion about having more umbrellas is noted and we will certainly consider it. We look forward to welcoming you back to our hotel in the near future.Warm regards,Hotel Management

6/10 Okay

Erika

Travelled with family, Business traveller
Liked: Amenities
Construction work was load. The workers were unprofessional. Had a surgery in the morning. Prep required 2 showers with special soap. No cold wate, shower was straight out boiling. Front office lady was polite and solved the problem. Room was cute. Ton of wall and floor damage. Bathroom needs deep cleaned or renovation
Stayed 2 nights in May 2024
Response from GM on 7 May 2024
Dear Erika,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused due to the construction noise and water temperature issue. We're glad our front office was able to assist and you found the room charming. Your feedback about the bathroom and room damages is noted and we'll work to improve these areas. We hope to welcome you back for a better experience.Warm regards,Hotel Management

10/10 Excellent

Chalard

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from GM on 6 May 2024
Dear Chalard,Thank you for your 5-star review and for choosing our hotel. We are thrilled to hear that you had a good stay with us. It's wonderful to know we were able to provide you with a satisfying experience. We hope to welcome you back soon for another great stay.Warm regards,Hotel Management

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
Elevator is rickety but it’s not bad. Good for a place near the airport.
Stayed 1 night in May 2024
Response from GM on 5 May 2024
Dear Hannah,Thank you for taking the time to share your feedback. We're pleased to hear that our location near the airport was convenient for you. Your comments regarding the elevator are noted and will be shared with our maintenance team. We hope to welcome you back soon for an even better experience!Warm regards,Hotel Management

10/10 Excellent

William

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the airport and they have free airport shuttle services which is a plus. Breakfast is good too
Stayed 1 night in Apr 2024
Response from GM on 5 May 2024
Dear William,Thank you for your glowing review! We're thrilled to hear that our convenient location and complimentary airport shuttle service added value to your stay. It's also great to know that you enjoyed our breakfast offerings. We look forward to welcoming you back to our hotel in the future. Safe travels!Warm regards,Hotel Management

10/10 Excellent

Jackie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and friendly staff at front desk
Stayed 1 night in May 2024
Response from GM on 5 May 2024
Dear Jackie,We're thrilled to hear you found comfort and friendliness during your stay with us. Your compliments about our front desk team are truly heartwarming. It's our pleasure to ensure our guests feel valued and taken care of. We look forward to welcoming you back for another pleasant stay at our hotel. Warm regards,Hotel Management

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM on 6 May 2024
Dear Glenn,Thank you for leaving us a 5-star rating! We're thrilled to know you had an excellent experience. Your rating speaks volumes about our service and facilities. We hope to have the pleasure of welcoming you back soon for another outstanding stay.Warm regards,Hotel Management

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk is so personable and such a great communicator
Stayed 1 night in May 2024

4/10 Poor

victor

Travelled with family
Property under renovation, fixing roof and other areas. Lots of noise and banging on the roof from 7:30am. Shout notify prospective guest that the property is under construction
Stayed 1 night in May 2024
Response from GM on 3 May 2024
Dear Victor,We sincerely apologize for the inconvenience caused during your stay due to our ongoing renovations. We understand the noise was disruptive and we regret not communicating this beforehand. Your feedback is valuable and serves as a reminder to improve our guest communication. We hope to welcome you back in the future to experience our enhanced facilities.Warm regards,Hotel Management

8/10 Good

Sreeram

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast was great. Basic waffle maker, eggs, toast, oatmeal, cereal. Coffee available throughput the day. Creaky floorboards and people upstairs walking can be heard very well. Besides that, no complaints for price paid and closeness to airport.
Stayed 1 night in Apr 2024
Response from GM on 2 May 2024
Dear Sreeram,Thank you for your valuable feedback. We are delighted to hear that you enjoyed our breakfast and convenient location. We appreciate your comments about the noise issue and will certainly look into this matter as we continually strive to improve our guest experience. We look forward to welcoming you back in the future.Warm regards,Hotel Management

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds. Convenient location. Could hear the footsteps above seemed rather load
Stayed 1 night in Apr 2024

6/10 Okay

Stephanie, Kalispell

Liked: Staff & service
Disliked: Property conditions & facilities
The free shuttle to & from the airport was one of the most attractive features. The walls between the rooms are very thin, so sounds of the tv in the room next door are quite audible. The staff were very friendly and pleasant.
Stayed 1 night in Apr 2024
Response from GM on 2 May 2024
Dear Stephanie,Thank you for sharing your experience at our hotel. We're pleased that our shuttle service and friendly staff added to your stay. We appreciate your feedback about the sound insulation and assure you we are looking into it. We hope to welcome you back for an even better experience.Warm regards,Hotel Management

8/10 Good

Hitomi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and introducing breakfast
Stayed 1 night in Apr 2024
Response from GM on 2 May 2024
Dear Hitomi,We're thrilled to know you enjoyed our convenient location and breakfast offerings. Your feedback is invaluable to us. We look forward to welcoming you back for another pleasant stay at our hotel. Thank you for choosing us and for your 4-star review. Safe travels!Warm regards,Hotel Management

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with our stay, very helpful staff.
Stayed 1 night in Apr 2024
Response from GM on 30 Apr 2024
Dear Nancy,Thank you for your wonderful review. We're thrilled you had a pleasant stay at our hotel and found our staff to be helpful. Your satisfaction is our highest priority. We truly appreciate your feedback and look forward to welcoming you back on your next visit.Warm regards,Hotel Management

10/10 Excellent

Julie

Travelled with group
Rough interior and horrible customer service
Stayed 1 night in Apr 2024
Response from GM on 2 May 2024
Dear Julie,We appreciate your feedback and are sincerely sorry to hear about your experience. We always strive for the highest standards of hospitality and it seems we fell short during your stay. Your comments have been shared with our team to address these areas of concern. We hope to have the opportunity to welcome you back and provide the exceptional service you deserve.Warm regards,Hotel Management

8/10 Good

Kiana

Liked: Cleanliness
Appreciated the shuttle for the airport as well as simple but thorough advice by staff. Room did what it was supposed to do
Stayed 1 night in Apr 2024
Response from GM on 30 Apr 2024
Dear Kiana, Thank you for your kind review. We're pleased to hear that our airport shuttle service and staff advice met your expectations. We're also glad to know that our room served its purpose for you. We hope to welcome you back in the near future for an even better experience. Warm regards,Hotel Management

6/10 Okay

Margaret, keno

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Shuttle service was 40 minutes to pick us up at the Medford airport after two phone calls.
Stayed 1 night in Apr 2024
Response from GM on 29 Apr 2024
Dear Margaret,Thank you for taking the time to share your experience with us. We sincerely apologize for the delay you experienced with our shuttle service. We are taking your feedback seriously and will look into improving this aspect of our service. We hope to welcome you back in the future and provide an even more satisfying experience.Warm regards,Hotel Management

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 30 Apr 2024
Dear Angelica,Thank you for your 5-star rating! We're delighted to know that your stay with us was enjoyable. Your rating is very important to us as it helps us continually improve our services. We hope to have the opportunity to welcome you back for an even better experience soon. Safe travels!Warm regards,Hotel Management

2/10 Terrible

Jeffery

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Would be very helpful to put the name of your business on the front of the pickup vehicle so you can flag down the driver instead of a sign taped to the side of a van. Waited over two hours standing below the pickup location that we were informed by the motel staff. The third time the staff said the driver was on his way, we waited another forty five minutes and called again and she said he’s probably in traffic. It’s one mile from airport to motel come on be real. One call staff said he was in the bathroom. Very poor service. Ride to airport in the morning was awsome, less than ten minutes.
Stayed 1 night in Apr 2024
Response from GM on 29 Apr 2024
Dear Jeffery,We're truly sorry for the inconvenience you experienced during your stay. We understand your disappointment and take your feedback seriously. We'll certainly look into improving our pick-up service to ensure a smoother and more comfortable experience for our guests. Thank you for acknowledging our quick airport service. We hope to have another opportunity to serve you better in the future.Warm regards,Hotel Management

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location next to SeaTacAirport! The staff is great, with impeccable customer service!
Stayed 5 nights in Apr 2024
Response from GM on 29 Apr 2024
Dear Larry,We're thrilled to read your 5-star review! It warms our hearts to know that you appreciated our prime location near SeaTacAirport and our dedicated team's customer service. We aim to provide an extraordinary experience for each guest, and your feedback serves as a great affirmation. Looking forward to welcoming you back soon to our hotel!Warm regards,Hotel Management

4/10 Poor

TEH-RU

Noisy, hot water not stable
Stayed 1 night in Apr 2024
Response from GM on 29 Apr 2024
Dear TEH-RU,We appreciate your feedback and are genuinely sorry to hear about your experience with the noise and hot water. We understand how crucial a peaceful and comfortable stay is, and we're committed to improving these areas. We hope to have the opportunity to provide you with a better experience in the future. Thank you for choosing our hotel.Warm regards,Hotel Management

2/10 Terrible

David

Travelled with partner
Disliked: Amenities, property conditions & facilities
The water in the shower was coming out with some kind of dirt ir mold and the blow dryer didnt work. Terrible stay
Stayed 1 night in Apr 2024
Response from GM on 28 Apr 2024
Dear David,We're deeply sorry to hear about your recent experience at our hotel. Your comfort is our top priority and we regret that we fell short. We've taken note of your comments regarding the shower and the blow dryer. Please rest assured that we're addressing these issues with our maintenance team. We hope to have the opportunity to provide you a more pleasant stay in the future.Warm regards,Hotel Management

6/10 Okay

Gerald

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I was very upset that when i asked for a room closer to the door they gave me an excuse that they couldnt give me a handicapped room because they had to keep it supposedly for an emergency. I have breathing issues and the room they gave me was at the opposite end of the hotel and so i not only had to walk far to get to the room but also climb stairs. I would not stay there again but fir the average person without health issue it was alright.
Stayed 1 night in Apr 2024
Response from GM on 28 Apr 2024
Dear Gerald,Thank you for sharing your feedback. We regret your experience didn't meet your expectations. We strive to accommodate all our guests' needs, including those with health concerns. We apologize for any inconvenience you faced and we'll ensure to better communicate our room allocation in future. We'd be grateful for another opportunity to serve you better.Warm regards,Hotel Management

10/10 Excellent

Dylan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rates were very reasonable for the duration of the stay. Staff super friendly and knowledgeable. Definitely recommended staying at this Quality Inn!
Stayed 3 nights in Apr 2024
Response from GM on 26 Apr 2024
Dear Dylan, Thank you for leaving such a wonderful review! We are thrilled that you enjoyed your experience with us. Your compliment about our friendly and knowledgeable staff made our day. It's guests like you that make our job wonderful. We look forward to welcoming you back to Quality Inn in the future.Warm regards,Hotel Management

6/10 Okay

Jyotish

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from GM on 28 Apr 2024
Dear Jyotish,Thank you for your rating. We appreciate your feedback and are sorry that your experience didn't quite match your expectations. We'd love to hear more about your visit and how we can improve our services. Please feel free to share your thoughts with us. We're dedicated to enhancing our guest experience and your input would be extremely valuable. We hope to welcome you back soon for a more enjoyable stay.Warm regards,Hotel Management

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay here. Tanya at the front desk is wonderful!
Stayed 1 night in Apr 2024
Response from Ahnia F.D. Management on 26 Apr 2024
Thank you for taking the time out of your busy schedule to let us know how we are doing. Our staff works very dililgently to ensure our guests leave with a satisfied stay. We hope to see you again soon.Best Wishes

10/10 Excellent

Zaiba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 28 Apr 2024
Dear Zaiba, Thank you for taking the time to rate us with a 5-star review. Your rating is a testament to our continuous efforts in providing the best hospitality experience. We're delighted you enjoyed your stay and we look forward to welcoming you back in the near future. Warm regards,Hotel Management

6/10 Okay

Jennifer

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 28 Apr 2024
Dear Jennifer,Thank you for taking the time to rate our hotel. We're sorry to see that your experience didn't meet your expectations. We're always eager to improve and would love to hear any feedback you might have. Please feel free to share your thoughts with us. We hope to have the opportunity to welcome you back in the future.Warm regards,Hotel Management

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay
Stayed 4 nights in Apr 2024
Response from Ahnia F.D. Manager on 25 Apr 2024
Thank you for taking the time out of your busy schedule to let us know how we are doing. Our staff works very dililgently to ensure our guests leave with a satisfied stay. We hope to see you again soon.Best Wishes

8/10 Good

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay before catching a flight.
Stayed 1 night in Apr 2024
Response from GM on 24 Apr 2024
Dear Deanna, Thank you for choosing our hotel for your stay before your flight. We're delighted to hear that you had a pleasant experience. It was our pleasure to serve you and we hope to welcome you back for another comfortable stay in the near future. Safe travels! Warm regards,Hotel Management

6/10 Okay

Amada

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Little to no hot water. Staff was very friendly!
Stayed 1 night in Apr 2024
Response from GM on 24 Apr 2024
Dear Amada,Thank you for taking the time to share your experience. We're thrilled to hear that our friendly staff left a positive impression. However, we're disappointed to know about the hot water issue. We appreciate your feedback as it helps us to improve and ensure a more comfortable stay for all our guests. We hope you'll give us another chance to exceed your expectations in the future.Warm regards,Hotel Management

8/10 Good

Aliesha

Liked: Cleanliness, staff & service
The staff has been great and breakfast was good. My issue is with the gym. There is a treadmill in there and elliptical. Both are plugged in, but neither will turn on. Some of the free weights are missing too. If this is corrected then this will be a great place for a short stay near the ai
Stayed 2 nights in Apr 2024
Response from GM on 24 Apr 2024
Dear Aliesha, Thank you for your review and feedback. We're thrilled to hear you enjoyed our staff and breakfast. We apologize for the inconvenience with the gym equipment. Your feedback is valuable and we are taking it to heart to improve our services. We look forward to welcoming you back for an even better stay in the future.Warm regards,Hotel Management

4/10 Poor

Mark

Travelled with family
Liked: Staff & service
Great location and price! But VERY noisy on the 1st floor. I could hear the shower and the people above me clearly. Maybe the second and third floor would be better??
Stayed 1 night in Apr 2024
Response from GM on 23 Apr 2024
Dear Mark,Thank you for choosing our hotel and for sharing your experience. We're thrilled you appreciated our location and competitive rates! We're sorry to hear about the noise disturbances during your stay. Your feedback is crucial for us, and we're looking into soundproofing solutions to ensure a comfortable stay for all guests. We hope to welcome you back, possibly in a quieter room on a higher floor. Your satisfaction is our priority. Thank you once again for your valuable feedback.Warm regards,Hotel Management

10/10 Excellent

Carol

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 24 Apr 2024
Dear Carol,Thank you for giving us a perfect rating. We're thrilled to know that you had a wonderful experience at our hotel. We are committed to providing you with an exceptional service, and we're glad we met your expectations. We look forward to welcoming you back on your next visit. Warm regards,Hotel Management

8/10 Good

Lawrence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say I enjoy my stay even though it was a day
Stayed 1 night in Apr 2024
Response from GM on 23 Apr 2024
Dear Lawrence,We're delighted to hear that you enjoyed your stay at our hotel, even if it was just for a day. Your satisfaction is our top priority and we're glad we could make your visit a pleasant one. We hope to have the pleasure of welcoming you back soon for a longer stay. Thank you for your positive feedback. Warm regards,Hotel Management

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, free shuttle service, breakfast included, 15 mins walking distance to angle lake train to downtown.
Stayed 3 nights in Apr 2024
Response from GM on 23 Apr 2024
Dear Paul, Thank you for taking the time to share your experience at our hotel. We're delighted you enjoyed our convenient location, complimentary shuttle service, and breakfast. Our proximity to the train station is indeed a favorite amongst our guests. We hope to welcome you back soon for another enjoyable stay.Warm regards,Hotel Management

10/10 Excellent

francas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 23 Apr 2024
Dear Francas, Thank you for your 5-star rating! We're thrilled to see your positive feedback. While we wish we knew more about your stay, your rating tells us that you had a great experience. We hope to welcome you back soon for another satisfying stay. Thank you for choosing our hotel.Warm regards,Hotel Management

8/10 Good

Nicholas

Stayed 1 night in Apr 2024

4/10 Poor

Michael T

Business traveller
Disliked: Amenities
Seldom anyone at the front desk. Breakfast was horrible! Serve fresh eggs not powdered crap. Bed and pillows very uncomfortable
Stayed 2 nights in Apr 2024
Response from GM on 21 Apr 2024
Dear Michael,We're truly sorry to hear about your experience. Our goal is to provide top-notch service and comfortable accommodations. We've noted your feedback on breakfast and bedding, and will certainly look into improvements. We hope you'll consider giving us another chance to provide the high-quality stay you expect and deserve.Warm regards,Hotel Management

10/10 Excellent

Merafe

It’s ok
Stayed 1 night in Apr 2024
Response from GM on 19 Apr 2024
Dear Merafe,Thank you for taking the time to leave us a review. We're pleased to see that you gave us a 5-star rating and we hope that your stay was satisfactory. We're constantly striving to enhance our services and make every guest experience a memorable one. We look forward to welcoming you again.Warm regards,Hotel Management

6/10 Okay

Diana, Pasco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clerk not very helpful Vending machines did not work Hallways are stinky Poor quality overall
Stayed 1 night in Apr 2024
Response from GM on 19 Apr 2024
Dear Diana,We sincerely apologize for the inconveniences you experienced during your stay. We truly appreciate your feedback as it helps us identify areas for improvement. Please rest assured that we are taking immediate steps to address the issues you mentioned. We hope to have the opportunity to provide you with a better experience in the future. Thank you for choosing our hotel.Warm regards,Hotel Management

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and close to everything I was looking for
Stayed 5 nights in Apr 2024
Response from Ahnia FD Management on 17 Apr 2024
Thank you for taking the time out of your day to let us know how we are doing. We greatly appreciate your business and feedback. We hope to see you again soon. Best Regards,

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel w good breakfast! Definitely will stay again!
Stayed 1 night in Apr 2024
Response from GM on 17 Apr 2024
Dear Marina, Thank you for your glowing review! We are thrilled to know you enjoyed the cleanliness of our hotel and our delicious breakfast. It's heartening to hear that you would choose to stay with us again. We look forward to welcoming you back on your next visit. Safe travels until then!Warm regards,Hotel Management