1 bedroom, in-room safe, desk, iron/ironing board
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Reviews of Renaissance Sapporo Hotel

4 out of 5
Renaissance Sapporo Hotel
1-1 Toyohira 4-jo 1-chome, Toyohira-ku, Sapporo, Hokkaido

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 109 reviews" "
Rating 8 - Good. 33 out of 109 reviews" "
Rating 6 - Okay. 13 out of 109 reviews" "
Rating 4 - Poor. 3 out of 109 reviews" "
Rating 2 - Terrible. 3 out of 109 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandy, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than I expected
We had a huge Japanese traditional room that was clean. There was so much space which is not typical for Japanese hotel rooms. We wished we stayed longer. The walk is a bit far to get to the main areas but there is a bus stop right in front you can take into those areas

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice room but poor front desk staff
Room is nice but front desk staff is not particularly helpful

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay I will recommend for friends. Thank you and hope to stay there again .

8/10 Good

carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rocky Man Rok, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
good value overall, big room, service is ok, recommended

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotels that I've stayed at and at a reasonable rate.

10/10 Excellent

Ryan, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and detailed hotel. Well management and help
Polite and helpful staff. Walk 5-10 mins to the city centre but quite far away from JR station.

10/10 Excellent

Charoenmit, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the river and Lawson mini mart
Stay long 4 nights. Good experience. Easy to go in town. have many shuttle bus. near Susukino street.

8/10 Good

Hugo, Seoul

Liked: Cleanliness, staff & service, room comfort
Comfortable but in need for some renovation
Located 15 minutes walking from Susukino entertainment district. The rooms are big and comfortable, but the furniture is slightly run-down, some walls have crevices and the carpet stained here and there. Once we felt a sewage smell coming from the bathroom. Kettle and green tea are provided. Bathroom amenities are available and replaced everyday. Pajamas are also provided. Hotel guests may use the swimming pool, gym and sauna for free until 10 am, otherwise an admission fee is charged. TV channels are limited and further channels are available at a cost. Wifi is free of charge and with good speed. The staff was extremely helpful and courteous. They sell bus tickets for the airport at the front desk, as well as stamps, which came in handy.

8/10 Good

Jon, Niseko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay, just outside the central city.
Very comfortable and the staff were all friendly. A little far outside of town in winter (though a taxi does the job), but would be very nice in the summer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mark, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Excellent stay, clean, great service.

8/10 Good

Mark, Guildford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel with quality service
I enjoyed my stay there, service is first class, hotel is clean and comfortable.

8/10 Good

Emma, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel a short distance from central Sapporo
I really liked this hotel. It has large rooms with large bathrooms, I especially liked the separate large shower cubicle. It is positioned away from the center of the city, but it only takes 20 minutes to walk to the JR station, and there is a bus stop directly outside the hotel. The bus from the airport stops at the hotel, so it is easy to get to with all your luggage. The room was very clean, and in good condition (if a little dated).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Albert, Seoul, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

8/10 Good

ATay, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and Excellent Service
The hotel is located in a quiet neighborhood next to a beautiful river with good jogging track. The airport bus stops in front of it so it is convenient and cheap. It is not near any shopping malls but close to small boutique and antique shops, Kirin Beer Garden and Nijo Fish Market. We like the location and enjoy our walks. The hotel needs a fresh coat of paint for its façade but it is well decorated and comfortable inside. Staff are very friendly, helpful and anticipates our needs. A great hotel that I will stay if I visit Sapporo again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Dewey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

CherBoon, Singapore

Liked: Cleanliness, room comfort
Comfy beds lousy location
Quiet and Comfortable except for location and being away from everything else.

8/10 Good

Kosol

Liked: Cleanliness
Great view
Great view ,good service,big room and easy to airport @new chitose airport by airport shuttle bus

10/10 Excellent

Gluten Free Lady

Liked: Cleanliness, staff & service, room comfort
Comfortable 1-night stay
During daytime, we visited a shrine, Hokkaido U, clock tower, and ate dinner at one of the restaurants inside the Sapporo train station, and then shopped in the mall. We arrived at the hotel by rental car around 8 pm. The staff were friendly and spoke enough English to get things done. A concierge took our luggage to our room. We booked a non-smoking room for 3 adults. Our room had 3 twin beds, slippers, robes, TV, a desk and 2 chairs. The bathroom had both a tub and a glass shower stall. Although the mattress felt too soft, we slept well and woke up the next morning with no backache.

8/10 Good

Driver Dad

Liked: Cleanliness, staff & service, room comfort
Good hotel
Nice and clean hotel, quite easy to find with GPS. Underground parking but a bit far from the city center (about 15min walk to Susukino or Odori Park) otherwise a very good hotel.

10/10 Excellent

Bridgette, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a beautiful hotel with great value. The service is a 4/5 star. Though it is exactly in downtown, it is within manageable walking distance to main city areas. It is with great value for money.

8/10 Good

dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hokkaido
Overall a very good hotel with excellent rooms a little out of town that in the summer would not be a issue for a pleasant 10 minute walk.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
far from the city centre
The rooms are very warm. Not able to control the temperature from within the room.

8/10 Good

HAPPY, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Rooms - Quiet - Nice Staff - Will Repeat
I enjoyed this property at the price point I got it. At a higher price point, I would have to consider. Property is 3-4 block walk from Susukino and subway access. Figure on a 15 minute walk into this area or to subway. I think its a nice enjoyable walk but some might prefer to be immediately in town. Bus access for airport route is accross street. Rooms are big but not new. Beds are warped a little from aging. Lobby is very nice. Nice view of river. More quiet area than Susukino which is what I liked. Staff are excellent. Notwithstanding slightly older look, softer bed, and longer distance to subway; I still preferred this to the Mercure. I regretted leaving this property for the Mercure at the time. If you are staying a week or more - - the extra room size makes a big difference.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for everyone
Nice hotel, friendly staff, clean and comfort room. Free cable internet in the room was a good surprise. Free wifi in lobby also is not bad at all. It takes about 15 mins of walking to reach "downtown" where all bars, restaurants and shopping are located.

8/10 Good

Termite1

Liked: Cleanliness, staff & service, room comfort
Old Style Elegance
Although obviously a little old, really well appointed, wonderful restaurants, classic charm and a fantastic club style bar that is worth visiting simply for its atmosphere. Staff are fantastic.

10/10 Excellent

Tony, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rennaissance Sapporo-for the pampered
Excellent Location- a little away from the crowd. Impeccable service with a friendly helpful staff that makes you feel at home. Spacious rooms well equipped with amenities. Truly a hotel that gives you service with a smile... they even helped us when our car nearly got into a accident due to the icy roads.Highly recommended as the hotel of choice in Sapporo (Unless you want to stay in a ryokan)

10/10 Excellent

Meiko, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有接駁專車去札幌站在
很好的酒店,間房好大好舒爽 風景秀麗，風吹草動 酒店邊有條河，日出日落山幾時後，沿住條河行，其實都幾舒服。 係位置偏遠左少少，但係有接駁巴士都好好，唔使行路，半個鐘一班車都好密 間酒店有旅遊書仔俾我哋，有唔同國家嘅版本，有韓文、中文、英文等等啦 室內設計都很好，整體環境都很好 無拘無束，一啲都唔侷促 酒店內其他設施，即使天氣惡劣不能外出一兩天，都不會是問題 實際唔記得咗有啲乜嘢，有啲特別嘅嘢食同埋嘢飲買啦，有剪頭髮嘅salon ,又做Facial嘅美容院

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
差勁，污蔑，床細，交通唔就腳，附近環境很差，近“大酒店” 下次不會再訂的，很不好。不要再迫我寫評論，不準人說差咩？

10/10 Excellent

PJ. , Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องพักสะอาด กว้างขวาง เจ้าหน้าที่โรงแรมเป็นมิตร เต็มใจให้บริการ ได้ปั้นสโนว์แมน เล่นหิมะริมฝั่งแม่น้ำติดกับโรงแรม ทำเลและวิวที่ตั้งโรงแรมสะดวกและสวย

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
すすきのから近いホテル
すすきの街内からほんの少しだけ離れているので静かでした。すすきのに行くにも徒歩で十分いける距離です。スタッフはにこちらのリクエストを親身になって相談に乗ってもらえました。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nieuwe eigenaar druk met renovatie
Het hotel is recentelijk van eigenaar gewisseld en er wordt dus druk gerenoveerd. Op het afgesloten zijn van het zwembad na hebben we er niets van gemerkt. Het hotel zit net buiten het centrum, max 10 min lopen. De bus vanaf CTS stopt zowel op de heen als de terug weg voor de deur!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
르네상스아님
당일투숙을 위해 이동중 10월1일자로 프리미어츠바키호텔로 바꼈다는걸 알았습니다 체인호텔이라 식음료 직원가 할인이 적용되는 부분이 있어서 일부러 예약을 했는데 적잖게 당황했습니다 삿포로 중심지로 이동은 약간 불편한듯하고 객실컨디션이라던지 다른 부분은 나쁘지 않았으나 기대이상은 아니었습니다 무난하게 쉬러 가기에는 좋으나 여러곳을 돌아다니며 관광지 중심으로 돌아보기는 위치상 추천하진 않습니다

10/10 Excellent

s240, 埼玉

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
何気に豪華なホテル
特にホテルのランクなど気にせずゆっくり過ごしたかったので部屋の広さでチョイスしました。実際、到着してみると一流ホテルの風格に驚きました。快適に過ごすことができました。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足
満足しています。 地下鉄のアクセスが良ければ最高です。

8/10 Good

ネコ, 日本

Liked: Room comfort
広い部屋が居心地が良い
今回2回目の宿泊。前はできたての約25年前。その頃に比べると古くなっていたが、日本のホテルでは少ない、広くて居心地の良い部屋になると思う。近々、マリオットから離脱しツバキという日本のホテルに変わる為に、あちこちの部屋で改装をしてたようです。綺麗になったらまた泊まりだたいですね。5泊して、初日にシャワーカーテンやバスタブが不衛生な事に雑巾臭かった事をクレームした事には、きちんと対応してお詫びの手紙もあったが、5泊してるのに、スタッフがお客様の顔を覚えてないこと。気持ちがないのが、残念でした。

10/10 Excellent

Chieko, 千葉県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋面積の大きいホテル
札幌中心から少し離れますが、千歳空港から直行の路線バスもあり、自転車レンタルもあるので、アクセスに不便さは感じませんでした。ホテル内にあるフィットネスクラブの大浴場が、朝風呂だけでも使えるのはとても良かったです。ホテルは新しいホテルではないですが、設備的には問題なく、部屋の水回りも全く問題なく、水圧が強すぎるくらいで快適でした。エクスペディアの航空券＋ホテルのプランで選んだので、この大きさ（４０㎡）の部屋の広さの部屋に、この価格で宿泊できたのは最高でした。スタッフの対応もとても親切丁寧で、一流ホテルのレベルだと思いました。禁煙部屋が満室で、喫煙部屋を予約しましたが、スタッフの気遣いが良く気を利かせて「ファブリーズ」を貸してくれましたが、前宿泊者がヘビースモーカーではなかった様で、特にタバコ臭さはなくそれは必要ありませんでした。

8/10 Good

Oi Yi, Hongkong

Liked: Cleanliness, staff & service
房間面積很大的酒店
酒店位置還可以，我們因為自駕遊的關係，所以基實不是太大問題。，可惜酒店比較舊，裝修沒有什麼設計可言，但房間面積很大，浴室用品充足（因為我們入住的是家庭房，有4張床）。

10/10 Excellent

Daeha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조금 먼 4성급
중심가와 JR역주변과는 조금 떨어졌다는 점을 제외하면 매우 훌륭합니다. 트윈룸의 경우에 화장실이 세면대 샤워부스 욕조로 나눠져 있었고 4인실도 같은 구성이라면 가족 여행에 바쁜 아침에도 장점이 있을것으로 보입니다.

10/10 Excellent

はし, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
いいね
とてもきれいなホテルで満足できました。すすきのからすこし離れたところに位置しますが、静かでよい時間を過ごせたと思います。また機会があれば利用させていただきます。

10/10 Excellent

Koki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

unnyang, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안하고 쾌적한 호텔
시내에서 다소 떨어져 있어서 여유로운 느낌을 주는 호텔이었습니다. (하지만 걷기에 아주 멀지는 않아서 시내까지 걸어다니는 데 큰 무리는 없었습니다.) 객실은 넓고 깨끗해서 휴식을 취하기에 좋은 곳이었습니다.

6/10 Okay

Goo, 東京

Liked: Cleanliness, room comfort
豊平川沿いの静かなホテル
古いタイプの高級ホテルといった感じです。部屋は広めで落ち着いた雰囲気、バスタブが小さいのが難点。ススキノまでは徒歩圏内。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安く宿泊できました
札幌駅からの無料送迎バスが便利でした。浴室にシャワーが2つあったので入浴がスムーズでよかったです。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wer das Geld hat
Ein sehr gutes Hotel, wenn auch der hohe Preis etwas uebertrieben erscheint. Gute Lage.