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Response from Coord. de Serviços e Operações on 12 Apr 2023
Dear Guest,We very much appreciate your great review about our hotel.We hope to have you back with us shortly.Best Regards,Michele RulinsOperations SupervisorClarion Faria Lima
I like the location of the hotel because it's close to the places I need to go. The hotel is being renovated, the breakfast is good and the staff is helpful.
Sonia
Stayed 1 night in Dec 2022
Response from Coord. de Serviços e Operações on 25 Dec 2022
Dear Mrs. Sonia,First of all, we would like to thank you for choosing again Clarion Faria Lima as your hotel option during your stay in São Paulo.We very much appreciate your excellent review about our services, Staff and our excellent location.We hope to see you soon in our hotel.Best Regards,Michele RulinsOperations SupervisorClarion Faria Lima
Response from Coord. de Serviços e Operações on 9 Dec 2022
Dear Mrs Virginie,We would like to thank you for choosing Clarion Faria Lima as your hotel option during your stay in São Paulo. We hope to have you back with us shortly.Best Regards,Michele RulinsClarion Faria Lima
Response from Coord. de Serviços e Operações on 24 Jun 2022
Prezado Sr. Juan,
Agradecemos sua atenção e disponibilidade para nos avaliar.
Ficamos felizes que sua experiência tenha sido satisfatória.
Atenciosamente,
Michele Rulins
Coord. de Serviços e Operações
Clarion Faria Lima
A good quality room, and all the services needed, including room service. The location is excellent, in walking distance from Michelin recommended restaurants and very popular bars.
Location is great, everything was fine as always. Only thing for me was breakfast could offer products gluten free as it makes a big difference! Anyway I’ll be back soon.
Response from Coord. de Serviços e Operações on 19 Nov 2021
Dear Mr. Sebastian,
We very much appreciate your review of our hotel.
We apologize for the inconvenience with the noise.
Sincerely,
Michele Rulins
Operations Supervisor
Clarion Faria Lima
Response from Coord. de Serviços e Operações on 14 Apr 2021
Caro Hóspede,
Agradecemos por nos avaliar.
Estamos felizes que sua experiência tenha sido satisfatória.
Atenciosamente,
Michele Rulins
Coord. de Serviços e Operações
Clarion Faria Lima
Response from Coord. de Serviços e Operações on 22 Mar 2021
Prezada Sra. Roberta,
Agradecemos sua atenção e disponibilidade para nos avaliar.
Ficamos felizes que sua estada tenha sido satisfatória.
Esperamos que volte em breve!
Atenciosamente,
Michele Rulins
Coord. de Serviços e Operações
Clarion Faria Lima
Response from Coord. de Serviços e Operações on 19 Feb 2021
Olá Sra. Ana,
Que alegria receber sua excelente avaliação. É muito bom saber que sua experiência foi satisfatória.
Esperamos que volte em breve, pois será um prazer recebê-la novamente!
Atenciosamente,
Michele Rulins
Coord. de Serviços e Operações
Clarion Faria Lima
Excellent service and very very good location. Many restaurants and huge commercial are walking distance.
Verified traveller
Stayed 1 night in Jan 2021
Response from Coord. de Serviços e Operações on 28 Jan 2021
Dear Guest,
First of all, we would like to thank you for choosing Clarion Faria Lima as your hotel during your stay in São Paulo.
It's great to know that you enjoyed our services and location.
We hope to have you back with us shortly.
Best Regards,
Michele Rulins
Operations Supervisor
Clarion Faria Lima
10/10 Excellent
Jose
11 Jan 2021
Jose
Stayed 2 nights in Jan 2021
Response from Coord. de Serviços e Operações on 13 Jan 2021
Caro Sr. José,
Que alegria saber que sua experiência foi satisfatória.
Esperamos que volte em breve!
Atenciosamente,
Michele Rulins
Coord. de Serviços e Operações
Clarion Faria Lima
Really slow and also not very informative check in if you don't speak Portuguese.
Verified traveller
Stayed 1 night in Dec 2020
Response from Coord. de Serviços e Operações on 12 Jan 2021
Dear Guest,
First of all, we would like to thank you for choosing Clarion Faria Lima as your hotel option during your stay in São Paulo. It was a great pleasure having you as our guest!
We apologize for the inconveniences during your stay, because our goal is to guarantee the total satisfaction of our guests.
We entirely available for anything you may need and, we also wish you a very good week.
Sincerely,
Michele Rulins
Operations Supervisor
Clarion Faria Lima
Response from Coord. de Serviços e Operações on 18 Feb 2020
Prezado hóspede,
Agradecemos por sua excelente avaliação.
Já o aguardamos para tornar sua experiência novamente satisfatória.
Atenciosamente,
Michele Rulins
Coord. de Serviços e Operações
Clarion Faria Lima
8/10 Good
Verified traveller
Business traveller
8 Dec 2019
Liked: Cleanliness, staff & service, room comfort
Lovely hotel in an excellent neighborhood
The room was very spacious, and the bed is comfortable with quality linens. The terraces offer a nice view. Friendly and helpful staff. The surrounding neighborhood is excellent, full of upscale restaurants and bars, but not too noisy or crowded. The only issue was some broken fixtures in the room, but the staff was quick to notice and repair. I would return and recommend.
Verified traveller
Stayed 6 nights in Nov 2019
Response from Coord. de Serviços e Operações on 20 Dec 2019
Dear Guest,
First of all, We would like to thank you for your precious time to provide us with some feedback about your experience with us.
We hope to have you back with us shortly, It will be a pleasure to receive you as our guest again.
Best Regards,
Michele Rulins
Operations Supervisor
Clarion Faria Lima
Best location in São Paulo, kind staff and very good breakfast. Walls are very thin so I could hear everything the neighbours were doing and any door being closed.
Luciana
Stayed 2 nights in Jul 2019
Response from Coord. de Serviços e Operações on 21 Aug 2019
Dear Mrs. Luciana,
First of all, we would like to thank you for choosing Clarion Faria Lima as your hotel option during your stay in São Paulo. It was a great pleasure having you as our guest!
We are very happy to see that we have achieved our principal objective of maintaining your satisfaction with our services. We hope that you do not hesitate to contribute your opinion in your next visit as well. It is only through the honest feedback from guests such as yourself that we can meet or exceed your expectations.
We entirely available for anything you may need and, we also wish you a very good week.
Sincerely,
Michele Rulins
Operations Supervisor
Clarion Faria Lima
Response from Supervisora de Serviços e Operações on 22 Jul 2019
Dear Guest,
First of all, we would like to thank you for choosing again Clarion Faria Lima as your hotel option during your stay in São Paulo. It was a great pleasure having you as our guest!
We very appreciate your excellent review about our services, Staff and our excellent location and rooms.
We hope to see you soon in our hotel.
Best Regards,
Michele Rulins
Operations Supervisor
Clarion Faria Lima
I was surprised (pleasantly) to discover a washing machine in my room. I was disappointed at the few people who spoke reasonable English.
Verified traveller
Stayed 2 nights in Jun 2019
Response from Coordenadora de Serviços e Operações on 26 Jun 2019
Dear Guest,
First of all, we would like to thank you for choosing Clarion Faria Lima as your hotel option during your stay in São Paulo. It was a great pleasure having you as our guest!
We hope to have you back with us shortly!
Best Regards,
Michele Rulins
Clarion Faria Lima
Fantastic location, great breakfast. Some wear and tear but well worth it.
Paul
Stayed 3 nights in Mar 2019
Response from Coordenadora de Serviços e Operações on 27 Jun 2019
Dear Mr. Paul,
First of all, we would like to thank you for choosing Clarion Faria Lima as your hotel option during your stay in São Paulo. It was a great pleasure having you as our guest!
We very much appreciate your excellent review about our services, Staff and our excellent location and rooms. Thank you so much for your attention and affection!
We hope to see you soon in our hotel.
Best Regards,
Michele Rulins
Operations Supervisor
Clarion Faria Lima
Good service overall. Small rooms but enough for a good stay.
Verified traveller
Stayed 5 nights in Oct 2018
Response from Supervisora de Serviços e Operações on 21 Oct 2018
Dear Guest,
First of all, we would like to thank you for choosing Clarion Faria Lima as your hotel option during your stay in São Paulo. It was a great pleasure having you as our guest!
We very much appreciate your excellent review about our services.
We hope to see you soon in our hotel.
Best Regards,
Michele Rulins
Operations Supervisor
Clarion Faria Lima
Love the place, great location and very friendly staff. Plenty of restaurants within walking distance and it’s a safe part of town.
Neill
Stayed 3 nights in Sep 2018
8/10 Good
Guilherme
15 Sept 2018
It is well located and very well kept.
Guilherme
Stayed 4 nights in Sep 2018
Response from Supervisora de Serviços e Operações on 19 Sept 2018
Dear Mr. Guilherme,
We very much appreciate your review about our hotel.
We hope to have you back with us shortly, will be a pleasure receive you as our guest again.
Best Regards,
Michele Rulins
Operations Supervisor
Clarion Faria Lima
8/10 Good
Tatiana P
10 Sept 2018
Perfect stay to go to restaurants and bars
The hotel location is great - many bars and restaurantes in a walking distance.
The room and bed were comfortable and clean. Staff was very friendly.
Tatiana P
Stayed 1 night in Sep 2018
Response from Supervisora de Serviços e Operações on 19 Sept 2018
Dear Mrs Tatiana,
We very much appreciate your excellent review about our service and Staff.
It is great to hear that you enjoyed our neighbourhood.
We hope to have you back with us shortly.
Best Regards,
Michele Rulins
Operations Supervisor
Clarion Faria Lima
we travel for medical reasons and the hotel is great, good breakfast, clean rooms, good size rooms, check in should be quicker for returning guests
Juan Carlos
Response from Supervisora de Serviços e Operações on 23 Apr 2018
Dear Mr. Juan ,
First of all, we would like to thank you for choosing Clarion Faria Lima as your hotel option during your stay in São Paulo. It was a great pleasure having you as our guest!
We very much appreciate your excellent review about our services (breakfast and clean rooms). Thank you so much for your attention and affection !
Please, let us know as soon as you have the dates of your next stays. We will be at your entire disposal for anything you may need.
Best Regards,
Michele Rulins
Operations Supervisor
Clarion Faria Lima
Its my second time staying at the hotel. It is a great location for business and there are great restaurants within walking distance. Friendly staff and the breakfast is very good. Always taxis outside and the prices are pretty cheap. Will definitely stay there next time and its good value for money........
This hotel was amazing goof! I love the location, the comfort of the room, the staff, the breakfast, the quiet place! I loved everything! The location, close to many malls, the restaurant, the breakfast, the pillows, the AC. Perfect place!Perfect hotel!
Celita Louback
Dear Mrs Louback,
We very much appreciate your excellent review about our service, products and recomendation for other guests.
We hope to have you back with us shortly.
Best regards,
Michele Rulins
Operations Supervisor
Clarion Faria Lima
8/10 Good
Verified traveller
11 Oct 2017
Liked: Cleanliness, room comfort
Well Located,Clean,Nice and comfortable room,very nice Breakfast