Terrace/patio

Reviews of Clarion Hotel Faria Lima

4 out of 5
Clarion Hotel Faria Lima
Rua Jerônimo da Veiga, 248, São Paulo, SP

Reviews

8.8

Excellent

Rating 10 - Excellent. 300 out of 554 reviews" "
Rating 8 - Good. 189 out of 554 reviews" "
Rating 6 - Okay. 40 out of 554 reviews" "
Rating 4 - Poor. 15 out of 554 reviews" "
Rating 2 - Terrible. 10 out of 554 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rosimar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The washroom was on the small side. We basically had to shut the door in order to brush your teeth.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2024

8/10 Good

Telmo, NEW YORK

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel is great
Stayed 3 nights in Feb 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice neighborhood, close to both of the best malls in São Paulo. Walking distance to parque do povo great for a good walk, jog and workout.
Stayed 4 nights in Dec 2023

8/10 Good

Sonia, Key Biscayne

Stayed 2 nights in Dec 2023

10/10 Excellent

Jaan, Chapel Hill

Liked: Staff & service, amenities, property conditions & facilities
MY SECOND TIME THERE excellent as was
Stayed 3 nights in Apr 2023
Response from Coord. de Serviços e Operações on 12 Apr 2023
Dear Guest,We very much appreciate your great review about our hotel.We hope to have you back with us shortly.Best Regards,Michele RulinsOperations SupervisorClarion Faria Lima

10/10 Excellent

Jaan, Chapel Hill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful personal. Friendly atmosphere. Perfect quiet location in big vity
Stayed 3 nights in Mar 2023

8/10 Good

Sonia, Scarsdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the hotel because it's close to the places I need to go. The hotel is being renovated, the breakfast is good and the staff is helpful.
Stayed 1 night in Dec 2022
Response from Coord. de Serviços e Operações on 25 Dec 2022
Dear Mrs. Sonia,First of all, we would like to thank you for choosing again Clarion Faria Lima as your hotel option during your stay in São Paulo.We very much appreciate your excellent review about our services, Staff and our excellent location.We hope to see you soon in our hotel.Best Regards,Michele RulinsOperations SupervisorClarion Faria Lima

10/10 Excellent

VIRGINIE, Aventura

Liked: Staff & service, amenities, property conditions & facilities
Good location , needs to improve doors noises
Stayed 6 nights in Oct 2022
Response from Coord. de Serviços e Operações on 9 Dec 2022
Dear Mrs Virginie,We would like to thank you for choosing Clarion Faria Lima as your hotel option during your stay in São Paulo. We hope to have you back with us shortly.Best Regards,Michele RulinsClarion Faria Lima

10/10 Excellent

Adolfo, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2022

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2022
Response from Coord. de Serviços e Operações on 24 Jun 2022
Prezado Sr. Juan, Agradecemos sua atenção e disponibilidade para nos avaliar. Ficamos felizes que sua experiência tenha sido satisfatória. Atenciosamente, Michele Rulins Coord. de Serviços e Operações Clarion Faria Lima

10/10 Excellent

Yuliya

Stayed 1 night in Mar 2022

10/10 Excellent

Tor Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality room and excellent location
A good quality room, and all the services needed, including room service. The location is excellent, in walking distance from Michelin recommended restaurants and very popular bars.
Stayed 1 night in Nov 2021

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, all very friendly people, but the main strength of this hotel is the location
Stayed 6 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great, everything was fine as always. Only thing for me was breakfast could offer products gluten free as it makes a big difference! Anyway I’ll be back soon.
Stayed 2 nights in Dec 2021

10/10 Excellent

SIMONE

Travelled with group
Stayed 3 nights in Jan 2022

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the service, the noise was a bit loud.
Stayed 5 nights in Oct 2021
Response from Coord. de Serviços e Operações on 19 Nov 2021
Dear Mr. Sebastian, We very much appreciate your review of our hotel. We apologize for the inconvenience with the noise. Sincerely, Michele Rulins Operations Supervisor Clarion Faria Lima

8/10 Good

Carlos, Miami Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant property that deliver good value for its price. Absolutely amazing location and the heart of Itaim Bibi, the best place to be in Sao Paulo
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Jul 2021
Response from Coord. de Serviços e Operações on 27 Jul 2021
Dear Guest, We very much appreciate your review. We hope to have you back with us shortly. Best Regards, Michele Rulins Clarion Faria Lima

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021
Response from Coord. de Serviços e Operações on 14 Apr 2021
Caro Hóspede, Agradecemos por nos avaliar. Estamos felizes que sua experiência tenha sido satisfatória. Atenciosamente, Michele Rulins Coord. de Serviços e Operações Clarion Faria Lima

10/10 Excellent

Roberta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021
Response from Coord. de Serviços e Operações on 22 Mar 2021
Prezada Sra. Roberta, Agradecemos sua atenção e disponibilidade para nos avaliar. Ficamos felizes que sua estada tenha sido satisfatória. Esperamos que volte em breve! Atenciosamente, Michele Rulins Coord. de Serviços e Operações Clarion Faria Lima

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Response from Coord. de Serviços e Operações on 19 Feb 2021
Olá Sra. Ana, Que alegria receber sua excelente avaliação. É muito bom saber que sua experiência foi satisfatória. Esperamos que volte em breve, pois será um prazer recebê-la novamente! Atenciosamente, Michele Rulins Coord. de Serviços e Operações Clarion Faria Lima

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and very very good location. Many restaurants and huge commercial are walking distance.
Stayed 1 night in Jan 2021
Response from Coord. de Serviços e Operações on 28 Jan 2021
Dear Guest, First of all, we would like to thank you for choosing Clarion Faria Lima as your hotel during your stay in São Paulo. It's great to know that you enjoyed our services and location. We hope to have you back with us shortly. Best Regards, Michele Rulins Operations Supervisor Clarion Faria Lima

10/10 Excellent

Jose

Stayed 2 nights in Jan 2021
Response from Coord. de Serviços e Operações on 13 Jan 2021
Caro Sr. José, Que alegria saber que sua experiência foi satisfatória. Esperamos que volte em breve! Atenciosamente, Michele Rulins Coord. de Serviços e Operações Clarion Faria Lima

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Really slow and also not very informative check in if you don't speak Portuguese.
Stayed 1 night in Dec 2020
Response from Coord. de Serviços e Operações on 12 Jan 2021
Dear Guest, First of all, we would like to thank you for choosing Clarion Faria Lima as your hotel option during your stay in São Paulo. It was a great pleasure having you as our guest! We apologize for the inconveniences during your stay, because our goal is to guarantee the total satisfaction of our guests. We entirely available for anything you may need and, we also wish you a very good week. Sincerely, Michele Rulins Operations Supervisor Clarion Faria Lima

6/10 Okay

Gerard

Stayed 5 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2020

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Coord. de Serviços e Operações on 18 Feb 2020
Prezado hóspede, Agradecemos por sua excelente avaliação. Já o aguardamos para tornar sua experiência novamente satisfatória. Atenciosamente, Michele Rulins Coord. de Serviços e Operações Clarion Faria Lima

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Lovely hotel in an excellent neighborhood
The room was very spacious, and the bed is comfortable with quality linens. The terraces offer a nice view. Friendly and helpful staff. The surrounding neighborhood is excellent, full of upscale restaurants and bars, but not too noisy or crowded. The only issue was some broken fixtures in the room, but the staff was quick to notice and repair. I would return and recommend.
Stayed 6 nights in Nov 2019
Response from Coord. de Serviços e Operações on 20 Dec 2019
Dear Guest, First of all, We would like to thank you for your precious time to provide us with some feedback about your experience with us. We hope to have you back with us shortly, It will be a pleasure to receive you as our guest again. Best Regards, Michele Rulins Operations Supervisor Clarion Faria Lima

8/10 Good

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Best location in São Paulo, kind staff and very good breakfast. Walls are very thin so I could hear everything the neighbours were doing and any door being closed.
Stayed 2 nights in Jul 2019
Response from Coord. de Serviços e Operações on 21 Aug 2019
Dear Mrs. Luciana, First of all, we would like to thank you for choosing Clarion Faria Lima as your hotel option during your stay in São Paulo. It was a great pleasure having you as our guest! We are very happy to see that we have achieved our principal objective of maintaining your satisfaction with our services. We hope that you do not hesitate to contribute your opinion in your next visit as well. It is only through the honest feedback from guests such as yourself that we can meet or exceed your expectations. We entirely available for anything you may need and, we also wish you a very good week. Sincerely, Michele Rulins Operations Supervisor Clarion Faria Lima

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, clean & great location !
Stayed 6 nights in Jul 2019
Response from Supervisora de Serviços e Operações on 22 Jul 2019
Dear Guest, First of all, we would like to thank you for choosing again Clarion Faria Lima as your hotel option during your stay in São Paulo. It was a great pleasure having you as our guest! We very appreciate your excellent review about our services, Staff and our excellent location and rooms. We hope to see you soon in our hotel. Best Regards, Michele Rulins Operations Supervisor Clarion Faria Lima

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised (pleasantly) to discover a washing machine in my room. I was disappointed at the few people who spoke reasonable English.
Stayed 2 nights in Jun 2019
Response from Coordenadora de Serviços e Operações on 26 Jun 2019
Dear Guest, First of all, we would like to thank you for choosing Clarion Faria Lima as your hotel option during your stay in São Paulo. It was a great pleasure having you as our guest! We hope to have you back with us shortly! Best Regards, Michele Rulins Clarion Faria Lima

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Sao Paulo
Fantastic location, great breakfast. Some wear and tear but well worth it.
Stayed 3 nights in Mar 2019
Response from Coordenadora de Serviços e Operações on 27 Jun 2019
Dear Mr. Paul, First of all, we would like to thank you for choosing Clarion Faria Lima as your hotel option during your stay in São Paulo. It was a great pleasure having you as our guest! We very much appreciate your excellent review about our services, Staff and our excellent location and rooms. Thank you so much for your attention and affection! We hope to see you soon in our hotel. Best Regards, Michele Rulins Operations Supervisor Clarion Faria Lima

8/10 Good

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay
Good service overall. Small rooms but enough for a good stay.
Stayed 5 nights in Oct 2018
Response from Supervisora de Serviços e Operações on 21 Oct 2018
Dear Guest, First of all, we would like to thank you for choosing Clarion Faria Lima as your hotel option during your stay in São Paulo. It was a great pleasure having you as our guest! We very much appreciate your excellent review about our services. We hope to see you soon in our hotel. Best Regards, Michele Rulins Operations Supervisor Clarion Faria Lima

8/10 Good

Neill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, safe area
Love the place, great location and very friendly staff. Plenty of restaurants within walking distance and it’s a safe part of town.
Stayed 3 nights in Sep 2018

8/10 Good

Guilherme

It is well located and very well kept.
Stayed 4 nights in Sep 2018
Response from Supervisora de Serviços e Operações on 19 Sept 2018
Dear Mr. Guilherme, We very much appreciate your review about our hotel. We hope to have you back with us shortly, will be a pleasure receive you as our guest again. Best Regards, Michele Rulins Operations Supervisor Clarion Faria Lima

8/10 Good

Tatiana P

Perfect stay to go to restaurants and bars
The hotel location is great - many bars and restaurantes in a walking distance. The room and bed were comfortable and clean. Staff was very friendly.
Stayed 1 night in Sep 2018
Response from Supervisora de Serviços e Operações on 19 Sept 2018
Dear Mrs Tatiana, We very much appreciate your excellent review about our service and Staff. It is great to hear that you enjoyed our neighbourhood. We hope to have you back with us shortly. Best Regards, Michele Rulins Operations Supervisor Clarion Faria Lima

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Sao Paulo
we travel for medical reasons and the hotel is great, good breakfast, clean rooms, good size rooms, check in should be quicker for returning guests
Response from Supervisora de Serviços e Operações on 23 Apr 2018
Dear Mr. Juan , First of all, we would like to thank you for choosing Clarion Faria Lima as your hotel option during your stay in São Paulo. It was a great pleasure having you as our guest! We very much appreciate your excellent review about our services (breakfast and clean rooms). Thank you so much for your attention and affection ! Please, let us know as soon as you have the dates of your next stays. We will be at your entire disposal for anything you may need. Best Regards, Michele Rulins Operations Supervisor Clarion Faria Lima

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Carlos Moreno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good meetings i have here for business not pleasure.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Thank you staff for all your hospitality!!! Great business trip my client accepted!
Stayed 3 nights in Mar 2018

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect, just the gym could be improved
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2017

8/10 Good

Neill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location for business trip
Its my second time staying at the hotel. It is a great location for business and there are great restaurants within walking distance. Friendly staff and the breakfast is very good. Always taxis outside and the prices are pretty cheap. Will definitely stay there next time and its good value for money........
Stayed 4 nights in Nov 2017

10/10 Excellent

Celita Louback

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved!
This hotel was amazing goof! I love the location, the comfort of the room, the staff, the breakfast, the quiet place! I loved everything! The location, close to many malls, the restaurant, the breakfast, the pillows, the AC. Perfect place!Perfect hotel!
Dear Mrs Louback, We very much appreciate your excellent review about our service, products and recomendation for other guests. We hope to have you back with us shortly. Best regards, Michele Rulins Operations Supervisor Clarion Faria Lima

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Well Located,Clean,Nice and comfortable room,very nice Breakfast
Stayed 4 nights in Oct 2017