Santiago Hotels

The day before leaving for Santiago, I called the Hotel Plaza Londres to confirm and was assured we were booked; however upon our arrival after an overnight plane flight we were told that we could not stay there, as a "delegation" had booked ahead of us, and so we were shuttled down the street to their 'Hostel'. The place was marginal on cleanliness, hot-water was not a given but rather erratic (better chance early in the morning), we shared two towels for most of the week. The old building had obviously been quite elegant in its day and could be again with much renovation, but currently the place is shabby with a very musty smell even with windows open. My main concern was the type lock-set on the door that didn't fit well and was just the push button variety that can be opened with a credit card. There was usually someone on the front desk, and on a more positive note, the staff was friendly. Only other positive comment was the location, which was just off Alameda Avenue and so convenient to Metro stops and central Santiago, however I would never again attempt booking Hotel Plaza Londres. This was our first trip to Santiago, plus we are not fluent in Spanish. We made a few attempts to locate another hotel, but time (due to business) did not allow a lot of looking. We often stay at smaller boutique hotels when traveling and can prefer them to a 4-star, however the Londres Hostel was most unsatisfactory.

We enjoyed our stay at the Park Plaza. It is very well located and everything is close by. The staff is very attentative to your needs and wishes. The staff was excellent.

Great hotel. Would certainly stay there and recommend to all our friends. The staff were so helpful and the hotel was clean and well presented. Our room was very comfortable. A bit disappointed it didn't have a bigger pool but you can't have everything. Breakfast was very varied and everything fresh.

Great accomodation if you want to be a independent traveller who likes extra space. We used the apartment as a working base for three days, good internet connection, centrally based and a Wal-mart supermarket round the corner to stock up. The castle and park opposite is a must to spend an afternoon, however there are quite a few steps.

in spite we only were 1 day at this hotel, the comfort, cleaniness,the restaurant, the whole facility was great!

Comfortable suite in a great neighborhood. The only thing missing was cookware (which seemed odd to me given that it advertises a kitchenette) and more space in the fridge. However once I asked the staff for a pot and pan and for the 'for sale' food items in the fridge to be removed, the space worked quite well for me. The staff were very friendly and helpful! I should note that I booked the room at a sale price (~27000 pesos per night). I am not sure if I would pay more than ~30000 pesos, it would depend on the availability and prices of other similar apts/suites in the area.

Check in and dealings with the front desk and the concierge were exceptional.

Overall we were pleased with the service

The hotel is too expensive for service and comfort levels.

The hotel was lovely. The public spaces were full of great prints and books, feeling more like a living room than a lobby. The outside garden was peaceful, and a good place to meet fellow guests if you wish.