Garden

Reviews of Meridiano Sur Petit Hotel

3.5 out of 5
Meridiano Sur Petit Hotel
Santa Beatriz 256, Providencia, Santiago, Region Metropolitana

Reviews

9.0

Wonderful

Rating 10 - Excellent. 89 out of 148 reviews" "
Rating 8 - Good. 47 out of 148 reviews" "
Rating 6 - Okay. 8 out of 148 reviews" "
Rating 4 - Poor. 3 out of 148 reviews" "
Rating 2 - Terrible. 1 out of 148 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Jose A

Disliked: Staff & service
Good location.
Very small hotel. T V. Was not working.
Stayed 1 night in Dec 2019
Response from Frank on 25 Dec 2019
Dear guest, We are happy to hear from you. We enjoy your staying at our Petit Hotel. You are right. We are a small hotel. On all the online channels you will find a deep discription of each room and its dimensions. We have 4 kind of rooms. If you wanted to have a bigger room, you should have talked to us. About the tv, each room has its own tv set and all of them are working properly. In case of malfunction, you should have told us about this problem , but you didn't. Once again we thank you for your review. Visit us asap! Kind regards.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed one night only. The single room was simply furnished but adequate. Breakfast was good for Chile with cooked options. Front desk service was very friendly and helpful and I was kindly allowed esrly acces to my room which was great after a long overnight flight from the UK.
Stayed 1 night in Oct 2019
Response from Frank on 2 Nov 2019
Dear guest, Thanks for your kind review. It was a pleasure to host you at out Petit Hotel. We are looking forward to hosting you soon. Best wishes,

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Frank Aros on 14 Jul 2019
Estimado huésped, Agradecemos su evaluación. Nos habría gustado que mientras usted se hospedó con nosotros nos hubiese dicho si había algún aspecto de nuestro hotel que no le satisfacía para así haber encontrado una solución. Nos sentimos muy contentos que nos haya evaluado. Esperamos volver a hospedarle. Saludos cordiales, Frank

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Frank Aros on 23 Jun 2019
Dear guest, Thank you very mucho for your review and time. We hope to host you again. Do not forget us! Kind regards, Frank

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a quiet side street with easy access to local restaurants. The staff were friendly and helpful - they let us park our hire car on site for no charge.
Stayed 3 nights in May 2019
Response from Frank Aros on 24 May 2019
Dear Guest, Thank you so much for your awesome review. It as a real pleasure to host you. We hope you can visit us again on your next visit to our city. Kind regards, Frank

10/10 Excellent

Paul, (Ottawa, Canada)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a nice, quiet and safe area with an easy walk to the Manuel Montt subway station. This hotel is nestled around the corner from busy Avenue Providencia of Santiago close to countless restaurants and stores. My room was adequately sized, very comfortable and clean. Hotel staff were always friendly, helpful and kind during my entire two-week stay there. Staff at the front desk effortlessly helped with subway directions, sightseeing ideas and made my reservations for airport transfers. Every day a housekeeper cleaned my room and left a set fresh in my bathroom, which was very much appreciated. Each morning a complimentary healthy breakfast was offered with a nice variety of fresh sliced fruit, cheese, yogurt, juices and other items. Staff did everything possible to make sure that my entire stay was enjoyable and pleasant. Front Desk staff were so amazing, always friendly and helpful, which ensured my entire stay was exceptional. I was very happy with my accommodations at the Meridiano Sur Petit Hotel.
Stayed 15 nights in Apr 2019
Response from Frank Aros on 25 May 2019
Dear Guest, First of all, we want to thank you for your kind review. We spent two unforgettable weeks along with your company. We remember you with great affection. We are very happy to see you had an incredible staying at out Petit Hotel. Do not forget us! visit us whenever you can. Kind regards, Frank

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019
Response from Frank Aros on 24 Mar 2019
Estimado huésped, Le damos las gracias por evaluarnos. Esperamos poder hospedarlo nuevamente en un futuro no muy lejano. Saludos cordiales,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Frank on 27 Feb 2019
Dear guest, Thank you so much for your review. We are deeply grateful. We hope to see you again on your next trip to our city. Kind regards,

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Lovely staff, spoke English well and did extra to accommodate. The location is perfect, close to the Metro and around many great restaurants.
Stayed 3 nights in Feb 2019
Response from Carolina on 19 Feb 2019
Dear Cyinthia, It was a real pleasure to meet you. We are glad that you have spent pleasant moments in our hotel and we hope you have beautiful moments in your life. We would love to welcome you again in the near future. Blessings !!

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Having an elevator would have helped.
Stayed 3 nights in Feb 2019
Response from Carolina on 19 Feb 2019
Dear Richard, For us it was a pleasure to receive it and we hope that you have spent pleasant moments in our hotel and in our city. Of course, it would be useful to have an elevator, but our hotel is a small, remodeled house with only 9 rooms, where there was no space for it. In addition, our staff is always attentive to help with the luggage of the passengers. We send you many greetings and we hope to see you again in the near future. Blessings Richard, is a pleasure hear from you !!

10/10 Excellent

K.C., US

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal for walking to restaurants and shopping. The hotel was so comfortable, we felt like we were staying with family or good friends. The staff were really helpful and patient and they all speak great English. We really appreciated the vegan options at breakfast even though we were unable to fully enjoy the breakfasts due to our early morning tour and departure. They have an honor snack system that made it really convenient for us to get all the bottled water we needed and there are a few restaurant options right across the street from the hotel. Public transportation is within walking distance otherwise the hotel staff are happy to arrange a taxi for you. We were very pleased with our choice to stay at Meridiano Sur Petit.
Stayed 2 nights in Jan 2019
Response from Frank Aros on 11 Jan 2019
Dear Guests, Thank you so much for your kind review. We are deeply grateful. It was a real honor to host you and give you a high quality service. It was a pity you just stay only 2 nights with us! We hope you can visit us on your next visit to Santiago. Once again thank you!!! Kind regards, Frank

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Clean property. Felt safe.
Stayed 2 nights in Nov 2018
Response from Frank on 23 Nov 2018
Dear guest, Thank you so much for your kind review. We are so happy to see you staying with us was ok. We hope to host you again on your future trip to our city. Kind regards

8/10 Good

Joseph, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Room too small
The hotel was hotel, good stuff and spoke English, but one thing I didn't like was the room in basement and way too small. I should have next time to book a room not in basement and too small in size.
Stayed 2 nights in Oct 2018
Response from Frank on 1 Nov 2018
Dear guest, Thank you so much for your review. All our rooms are deeply describe on every online site. If you go to Expedia you will see all the details you need to know about all our rooms: location, size, and so on. Once again thanks for your kind review. Regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018
Response from Juan, front desk on 30 Oct 2018
Dear Guest, Thank you so much for your perfect rating! We apreciate it a lot and it motivate us to keep our relationships with our guests as a first.

10/10 Excellent

David, St Petersburg, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every sense. The price, location, staff and ambience are all perfect.
Stayed 1 night in Sep 2018
Response from Frank on 18 Sept 2018
Dear David, Thank you so much for your review. I am very happy to see you had a lovely staying at our Petit hotel. We hope to see you soon. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel
Enjoyed my stay. Small and friendly hotel. Well located and quiet. Well maintained. Nice selection of items in shop. Small room but had everything I needed.
Stayed 1 night in Mar 2018
Response from Juan, front desk on 25 Jul 2018
Dear Guest, We thank you for your comment. As you noticed, we put special care into our relation with our guest and we do our best so they have a nice stay with us. Also as you said, our hotel is small and our rooms are not spacious, but we offer everything a tourist needs to enjoy pleasant moments. We hope to host again in the future, and that you would like to recomend us to other travelers. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem of a hotel
Staff were very welcoming - Juan was very helpful in helping to organise taxis and book restaurants for us. Good location within walking distance of Manuel Montt subway station. Rooms modern and clean. Tip: Costs 21,000 CLP for a private taxi to/from the airport or share a TRANSVIP minibus (6 people in total) from the airport for around 7,000 CLP per person which is better value than the taxi if you are travelling as a single or couple.
Response from Frank Aros on 28 Apr 2018
Dear guests, Thank you so much for your review. We are deeply happy to see you enjoy your staying with us. As you said above, we are a hidden gem in the middle of the city! We are looking forward to hosting you again. Kind regards,

10/10 Excellent

Jo, Ventura, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
It was a wonderful small hotel! The personnel went out of their way to be helpful and accommodating. I loved the poetry on the walls as we descended to the breakfast area. The breakfast area was open with floor to ceiling windows and you could choose to sit indoors or out on their lovely patio. The breakfast was tasty and plentiful. After touring busy Santiago we spent some time on the quiet, peaceful patio reviving ourselves for the evening ahead. It was a great place to stay and I would highly recommend it.
Stayed 1 night in Mar 2018
Response from Frank Aros on 12 Apr 2018
Dear Guest, We are so happy to see you had a wonderful experience at our Petit Hotel. We always deliver a high quality service. We like to make feel our guests at their ease in our hotel. As you say above, our breakfast is plentiful,fresh and healthy. We thank you for your kind words. We are looking forward to hosting you again on your next visit to Santiago. Best wishes, Frank.

10/10 Excellent

Helen, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel centrally located highly recommended
A very warm welcome at this perfectly located hotel. Great breakfast and lots of local knowledge meant we had a great stay would definitely return highly recommended.
Stayed 2 nights in Feb 2018
Response from Frank on 25 Feb 2018
Dear Helen, Thank you so much for your review. We are happy to have delivered you a high quality service. We are a small hotel with a big heart. visit us again!

6/10 Okay

Carolyn, florida

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location. Very helpful.
Room small. But nice. Staff friendly and helpful. Lovely patio.
Stayed 2 nights in Feb 2018
Response from Frank on 25 Feb 2018
Dear Carolyn, We want to thank your review. We realize your staying with us was comfortable and that makes us happy. We hope to host you again on your next visit to our city.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was wonderful , friendly and helpful. Close to subway, safe .
Stayed 2 nights in Feb 2018
Response from Frank on 18 Feb 2018
Dear Elizabeth, Thank you so mucho for giving your review. We are happy to see you are satisfied with our service. We hope to host you again on your next trip to our city. regards,

10/10 Excellent

Dianne, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location with beautiful patio
This little hotel was a real gem. The hotel staff - Andres, Juan and Carolina went beyond and above to make our trip to Santiago so enjoyable. We had a health problem along the way and Andres jumped right in to assist us in getting medical treatment. They were very flexible with our check in and check out times as we arrived early and left late in the evening. An added bonus was all the public rooms and gardens that are available to the guests. You won't be disappointed if you book here.
Stayed 2 nights in Jan 2018
Response from Frank on 1 Feb 2018
Dear Dianne, We want to thank you for your kind words. We are so happy to see that you were at your ease in our hotel. As you mention above, our staff is always eager to help our guests. We hope you are ok. We will be very happy to host you again on your next visit to our city. King regards,

8/10 Good

Ginny, Jacksonville, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful little gem. Wonderful help from the desk
This serene little gem is in a lovely neighborhood with tree lined streets, close to restaurants and within walking distance to many sites. The desk was manned with such helpful people who made suggestions for activities and restaurants, and helped us straighten out a viatur reservation I had made on my own. It took multiple phone calls and emails, but they persisted until the tour arrangements were straightened out. Many thanks for a wonderful stay.
Stayed 1 night in Jan 2018
Response from Frank on 23 Jan 2018
Dear Ginny, We are so pleased to see you had a wonderful stay at our hotel. As you say above, we are a little hotel located in the best neighboorhood in Santiago. Our rooms are not spacious but we offer a high- quality service. We want to thank your review. It is very important to us to know how our guests felt at our hotel. We hope to host you again on your next visit to our city. Thank yo much!!!u so

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in all of Santiago
This hotel is fantastic! It's centrally located, clean, and very welcoming. The owner, Carolina, is just wonderful. I was unfortunately ill with the flu during my stay, and Carolina and her staff made sure I was well taken care of. Also, I am a vegan, and it just so happens that Carolina is too, and she makes sure to offer vegan food options for breakfast. This hotel is one of the best I have ever stayed at. Carolina and her staff do a superb job! If I ever make it back to Santiago, I will definitely be staying here again!
Stayed 2 nights in Jan 2018
Response from Frank on 23 Jan 2018
Dear Stacy, On behalf of all our staff I want to thank your awesome review. We are deeply happy to see you had a wonderful stay with us. As you say above, our staff is super friendly and eager to help. We deliver a polite and professional service. We would be glad to host you again! Thanks for your kind words!!

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel off the main street
We loved our stay here! So close to restaurants, metro and perfect for us as we are not big party people. The hotel was decorated in local artists and thought that the rooms named after other cities in Chile was a cute touch. The breakfast was good with a beautiful garden patio to sit in. The only bad thing that I could come up was that the WIFI was a little spotty from our room but had no problem anywhere else in the hotel.
Stayed 2 nights in Dec 2017
Response from Frank on 1 Feb 2018
Dear Warren, We are so plased to see you feel happy in our Petit Hotel. As you mentioned above, we are close to the most important places in our city. We are located in a very peaceful neighboorhood surrounded by bars, restaurants, squares, shops. It was a real honour to host you. We hope to see you again! King regards,

10/10 Excellent

Vince, San Francisco, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff & Convenient location
We enjoyed our experience at Meridano Sur Petit Hotel in Lima, Peru. Andres and other members of the staff were very welcoming, hospitable, and helpful. We appreciate the attention and care they gave to making our stay such an enjoyable one! The breakfasts were very delicious and the convenience to transportation and nearby sights was great!
Response from Frank on 1 Feb 2018
Dear Vince, Thank you so much for sharing your review here. We are happy to realise you had a comfortable staying with us. Our rooms are not spacious but this information is detailed on all the on-line channels but, as you mentioned above, they are cozy and smart. You made a mistake. Our hotel is in Santiago, Chile not in Peru. We are looking forward to hosting you again! Best regards,

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots to see and do in Santiago.
The staff delivered a polite and professional service. The location was good for tranquillity and yet only a 15 minute walk to the centre of Santiago.
Response from Frank on 1 Feb 2018
Dear Giuseppe, Fisrt of all, we thank you for you time and review. We are always very interested in how our guests feet in our hotel. We are a small hotel that delivers a polite and professional service. We are located in a quiet neighboorhood just a few steps from the metro, shopping centers, bars, restaurants and parks. We are eager to help our guests! We hope to host you again on your next visit to our city. Yours,

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful little hotel
The staff were friendly and helpful and accommodated my need for an early check-in. The neighborhood is quiet and the hotel is close to sights, subway, and a park. The breakfast was excellent. Fresh brewed coffee! (Not something you get in a lot of Chilean hotels.) They have a lovely outdoor patio and breakfast area. The wifi was good.
Stayed 1 night in Dec 2017
Response from Frank on 1 Feb 2018
Dear Kate, Your words are so kind. We are proud to see you had a lovely experience at our hotel. As you said above, our breakfast is fresh and prepared with love. You were a kind host. We hope to see you again! Best regards,

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Dear Bradley, Thank you so much for your review. We are so pleased to see your staying with us was perfect. We hope to see you again soo. Kind regards, Frank

6/10 Okay

J, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel near subway
This is a small hotel of a renovated house in a nice neighborhood. It is close to two main streets. The hotel is small. I had a small single room in the first floor. It is near the breakfast area and is not the most quiet room. It is also a very small room. The staff is very helpful.
Stayed 3 nights in Jul 2017
Response from Frank on 15 Jul 2017
Dear J, Thank you for your review. All our guests praise the wide variety of options we offer at breakfast. Our hotel offers an abundant, fresh and natural breakfast far superior to other hotels of similar characteristics and rates. We are very surprised that 4 different types of cereals have seemed to be insufficient for you. Among the options we offer you will find: 4 types of cereals (zucosos, trix, chocapic, oats), fresh seasonal fruits (grapes, oranges, kiwi, pear, apple, melon cucumber, banana, strawberries, pineapple etc), 5 types of bread (wholemeal bread, white bread, precooked bread,slightly leavened white bread, marraqueta bread), yogurt, milk, soy milk, muffins, cookies, rice crackers, 3 types of juice (apple, orange, raspberry), cocktail fruit, cocktail cucumber, Sweetened quince, sirup, sauces (chocolate, raspberry, caramel), sliced tomatoes, cucumber and chopped tomatoes, manjar, jams, honey, 5 types of cheeses (vegan, quesillo, camembert, gauda, buttery). In hot options we have: pancakes, donuts, waffles, Mexican tortillas, fresh coffee, tea of different types. In addition our hotel concerned about the welfare of our guests delivers water and welcome snacks as a courtesy. Also every afternoon we offer delicious vegetable soups. We really do not understand your review, but we accept it and thank you. The room you booked is actually located on the first floor of the hotel and is not very spacious but all this information is duly specified on Expedia.com. We regret that you have opted for the cheapest room. Next time we recommend you to choose another room: we have 4 category for you. Once again we want to thanks for your review. Kind regards,

10/10 Excellent

Antoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to get back!
I loved the whole hotel atmosphere. Personal service was most exquisite. To my own taste, the bed was too soft.
Stayed 5 nights in Jun 2017
Dear Guest, We want to thank your review. We are very happy to see that your staying with us was comfortable. It is so important for us to give a welcoming and friendly atmosphere to our guests. As you could see, our rooms are cozy and they have all the things you need to feel at your ease. Once again thanks for your kind words. We will be waiting for you on your next visit to our city. Kind regards, Frank

10/10 Excellent

Melissa, Long Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience I've had in years!
I cannot say enough good things about this place. Good location. Tons of amenities. Greatest hotel staff ever!
Response from Frank aros on 5 May 2017
Dear Melissa, We are very happy to know you felt at your ease in our Petit Hotel. We are pleased to realize that your staying with us was comfortable. We want to thank your review. We try to do our best. I would be happy to host you again on a future visit to our city. Kind regards,

8/10 Good

E H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely boutique hotel in a nice location
The staff, who spoke excellent English, were very welcoming and offered a personal service at check-in, showing the facilities at the hotel, and bringing luggage to my room and to taxi etc. It's a lovely boutique hotel and I enjoyed my stay. It has the all important air conditioning, and the free hot water available around the clock for tea/coffee was a really nice and welcome touch. The area where the hotel is located is tidy, and the street itself is relatively quiet. The hotel is within easy walking distance of the main touristy spots. I found the wifi strength mostly good. Would happily stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet reprieve
Quiet neighborhood. Great break from the chaos of Santiago

10/10 Excellent

Michelle, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
The hotel is beautiful, close to shopping and restaurants, the room is bright and clean, with hot water and WiFi. The staff were wonderful, they really went above and beyond for us and we are so grateful for all their help. I can recommend this hotel for a perfect stay in Santiago.

8/10 Good

ODED

Liked: Cleanliness, staff & service, property conditions & facilities
Small and charming hotel in great location
We stayed two nights. The crew was very helpful, and they have great vegetarian breakfast!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Linda, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service
Frank was especially helpful , speaking English so well and going the extra mile to help book tours and taxis. But all the staff, reception and kitchen/serving were a delight. Good situation close to excellent metro , shops, and cafes. Good breakfasts and I especially enjoyed sitting in the little courtyard garden of an evening. Would love to stay there again. Only slight downside, construction work going on next door but don't let that put you off.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous neighborhood hotel!
Helpful and friendly staff, clean and comfortable rooms, pleasant walkable neoghborhood and location. Reasonable rates, easy access to local restaurants, parks, and the metro. Our last stop before returning to the States after a South American cruise!

8/10 Good

Norfolk Snowy, England

Liked: Staff & service
Friendly place to stay
Very warm welcome from staff. Kept bags for us as we were too early to check in. An hour later, bags had been taken to our room for us, still before official check-in time. Room was small, as we expected, but the bed was big and comfortable. There were wardrobes and bed side tables. There was an old TV, but we didn't try it as we were too busy! No in-room hospitality tray, but hot water and tea/coffee available downstairs in breakfast area. As well as the breakfast area, there is a 'resident's lounge' on the reception level that had a modern flat screen TV and books for loan. There were comfy chairs here and tourist info leaflets. The staff at reception are happy to book tours for you, they also booked a restaurant for us. We didn't have the included breakfast as we left too early each day on our tours, so can't comment on that! We did take packed lunches and they were fine. We found some great restaurants within a short walk. There is plenty of choice for all budgets in this area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
The hotel staff was amazing in there help when our passports were stolen on the subway. Most Chileans do not speak English so the hotel staff went out of their way to help us replace them in coordinating with Chilean officials and contacting the American embassy. Can't say enough about their kindness and support. BTW the room, neighborhood, and breakfast were wonderful.

10/10 Excellent

Matthew, Seoul, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel
Our family of four was warmly welcomed and enjoyed our two night stay in this charming hotel.

10/10 Excellent

lifsgr8, West Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel
Perfect location. Small hotel with small rooms. The size of the rooms is similar to hotels in other large cities. In NYC, we had to stand on the bed to open the bathroom door. The staff was very helpful. Breakfast was fresh fruit, yogurt, meat, cheese, breads, cereals, pancakes, etc. Only 9 rooms, no elevator. No rooms on entry level. One room on lower level with other rooms on upper 2 levels. Safe neighborhood with very good restaurants nearby...especially Liguria.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dale, Portland, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, Excellent Staff
The hotel is very nicely located within walking distance to an abundance of restaurants, shopping and the Metro. The staff was incredibly helpful on many things including arranging tours and providing snacks and coffee when we had an early departure prior to breakfast being served. The room was European in size (not large) yet had a decent sized bathroom. The bed was very comfortable and the air worked well.

10/10 Excellent

Sharon, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, friendly hotel in safe district.
We enjoyed our stay here. The staff were extremely helpful (thank you Valeria & Juan!). Excellent English speaking staff which made it much easier for us. The district here is very safe & lovely local restaurants only a few mins walk. The seafood restaurant across the road on the corner is great. Try the seafood claypot!! Rooms are compact but sufficient. Breakfast lovely in gorgeous room. Would definitely recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's very comfortable hotel, however, the breakfast is too simple for the price.

8/10 Good

Harry, Valparaíso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
I chose this hotel based on the reviews that I read on Expedia and I am totally satisfied. It offers a super clean room, comfortable beds, free wi-fi, a really nutritious breakfast and nice staff. The location is another positive factor to consider, it's close to Manuel Montt subway which connects to almost any point of interest in the city; also the neighbor is very quiet and peaceful.

10/10 Excellent

George, Atlanta, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wished we could have stayed longer
The accommodations were superb, a sophisticated and interesting building. We particularly liked the basement breakfast area -- which opened onto a walled courtyard. The service was responsive and helpful. The staff was able to communicate in several languages and effective in working through our logistical challenges.

10/10 Excellent

paul d, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice and friendly staff. Very clean. Great location!