Reception

Reviews of Hotel Venture Sant Cugat

3 out of 5
Hotel Venture Sant Cugat
Carrer Vic, 19, Sant Cugat del Valles

Reviews

8.2

Very good

Rating 10 - Excellent. 122 out of 409 reviews" "
Rating 8 - Good. 197 out of 409 reviews" "
Rating 6 - Okay. 69 out of 409 reviews" "
Rating 4 - Poor. 15 out of 409 reviews" "
Rating 2 - Terrible. 6 out of 409 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michelle, Champaign

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are a bit small. There is one chair and the beds in an 3 person room. Only good for sleeping, which is comfortable. Otherwise, this hotel is great.
Stayed 2 nights in Dec 2023
Response from Francesc Soler on 30 Dec 2023
Thank you very much for your time in rating and evaluating our Hotel.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2023
Response from Francesc Soler on 18 Sept 2023
Gracias por tu puntuación

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and staff were extremely helpful!
Stayed 3 nights in Aug 2023
Response from Francesc Soler on 23 Aug 2023
Thank you very much for your time in evaluating our Hotel.

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Francesc Soler on 23 Aug 2023
Gracias por tu puntuación.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel. Helpful staff. 5 minute walk from the train station with trains every 15 minutes to central Barcelona.
Stayed 5 nights in Jul 2023
Response from Francesc Soler on 23 Aug 2023
Thank you very much for your time in evaluating our Hotel.

4/10 Poor

Myriam

Stayed 1 night in Jul 2023
Response from Francesc Soler on 23 Aug 2023
Gracias por tu puntuación.

4/10 Poor

Myriam

Travelled with family, Travelled with family and small children
The area has a lot of things to do and restaurants are close by. I checked in on Thursday afternoon and they were having issues with their elevator. On my last day to check out I got stuck on the elevator for 30 min. I had a panic attack . I asked to speak with a supervisor and no one was available . No one cared . Never again!
Stayed 3 nights in Jul 2023
Response from Francesc Soler on 31 Jul 2023
We are sorry for the inconvenience with the elevator malfunction. As I can see, during the last days there have been maintenance service personnel from the elevator company

10/10 Excellent

Jiying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with very reasonable price, also clean and big room. Employees are nice, restaurant serves delicious food with low cost. Only advise is if possible to put a bigger sign of how to enter parking will help a lot. Super good living experience. Thanks.
Stayed 2 nights in Jul 2023
Response from Francesc Soler on 18 Jul 2023
Thank you very much for your time in evaluating our Hotel. We take note of your comment.

10/10 Excellent

Robert

Stayed 4 nights in Apr 2023
Response from Francesc Soler on 3 May 2023
Gracias por puntuar nuestro Hotel

10/10 Excellent

mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!!!
Check in was very fast and staff was friendly!!!
Stayed 1 night in Oct 2022
Response from Francesc Soler on 13 Oct 2022
Thank you very much for your time in evaluating our Hotel.

8/10 Good

mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay in Sant Cugat
Friendly staff, quiet place surrounded by restaurants in a very nice area.
Stayed 1 night in Oct 2022
Response from Francesc Soler on 10 Oct 2022
Thank you very much for your time in evaluating our Hotel. We inform the entire team of your comment.

8/10 Good

david

Stayed 3 nights in Aug 2022

10/10 Excellent

MIGUELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in sant Cugat area
Our stay at this hotel was overall quite satisfactory. The desk staff, particularly Mr. Ivan was very friendly and helpful. The location is within walking distance to a train station. We enjoyed staying here.
Stayed 2 nights in May 2022
Response from Francesc Soler on 23 Jun 2022
Thank you very much for your comment that we transferred to Iván. We hope to greet you again very soon.

8/10 Good

mar

Business traveller
Liked: Cleanliness, staff & service
Good for one night.
I have been in this hotel several times but this time I was disappointed with the room. It was too far away from elevator and very small. Internet connection was interrupted constantly. Bed was comfortable and room was quiet.
Stayed 1 night in May 2022
Response from Francesc Soler on 13 Jun 2022
Thank you very much for your comment. We hope that next time we can assign you a different room

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Francesc Soler on 12 May 2022
Gracias,

10/10 Excellent

Shohreh Zoleikha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2021

8/10 Good

mar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location out of Barcelona. Train station at a walking distance. There are several restaurants in the area and a small but nice mall with cinema. Friedly staff.
Stayed 3 nights in Nov 2021
Response from Francesc Soler on 29 Nov 2021
Dear guest, thank you very much for your visit, we are glad you liked our location

6/10 Okay

James

Disliked: Cleanliness, staff & service
Noisy hotel, disgusting food
Overall the hotel was noisy, mainly due to very thin walls and guests slamming doors, hearing neighbours etc. the food was absolutely disgusting and inedible. Customer service poor overall. Hairs on the Flor and towels
Stayed 4 nights in Nov 2021
Response from Francesc Soler on 15 Nov 2021
Dear customer, thank you very much for your comment. We regret that other aspects of our hotel were not to your liking.

2/10 Terrible

julio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Rip off
They choose for me the room far away from the elevator and very small. ( My reservation was made in June 2021 ) They wait 1 day to change the room. NO AIR CONDITIONING AT ALL!!!! I paid a hotel with A/C I had to sleep with the window open, so the noise was another problem. The manager shut off the A/C expecting that the weather will be cold, the reality was the contrary.
Stayed 4 nights in Oct 2021
Response from Francesc Soler on 20 Oct 2021
We apologize for the inconvenience to the air conditioning. Indeed at this time of year the night temperatures are low.

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean good service great shower
Stayed 7 nights in Jun 2021
Response from Francesc Soler on 21 Jun 2021
Dear guest, we are glad you enjoyed a pleasant stay.

8/10 Good

Humbert

Stayed 2 nights in Apr 2021
Response from Francesc Soler on 6 May 2021
Muchas gracias por tu puntuación. Esperamos volver a verte muy pronto entre nosotros.

10/10 Excellent

Elda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay, highly recommend this hotel
It was a great hotel. i highly recommend it. Staff was extremely helpful, very nice, opting to help with any information i asked.
Stayed 3 nights in Oct 2020
Response from Francesc Soler on 2 Nov 2020
We really appreciate our guest’s suggestions, as they help us to keep improving our services. We hope to see you soon. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Francsc Soler on 6 Mar 2020
Muchas gracias or su puntuación. Su opinión es muy importante para nosotros.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast is attractive.
Generally fair. Breakfast is pretty good.
Stayed 1 night in Dec 2019
Response from Francesc Soler on 23 Dec 2019
Thank you very much for your comment and evaluation. Your opinion is very important to us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good Hotel
Nice rooms but uncomfortable pillows. Clean Good wifi Parking very useful Good breakfast Friendly staff
Stayed 4 nights in Nov 2019
Response from Francesc Soler on 19 Nov 2019
Thank you very much for your evaluation and comment. Your opinion is very important to us.

2/10 Terrible

kevin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
lack of compassion for guests
Staff has no compassion. I had originally booked 4 nights but only stayed for 2 due to the political protests and riots that were going on in Barcelona. I had to be closer to Barcelona due to the limited transportation and to be closer to family. I asked the front desk employee if I would be able to get a refund for the 2 nights that i was unable to stay, he told me to contact hotels.com , which I did and the hotel still denied a refund due to the emergency. I understand they may have had a no refund policy, but due to what was going on in that country they could have had a little more compassion.
Stayed 4 nights in Oct 2019
Response from Francesc Soler on 6 Nov 2019
Your opinion is very important to us. Thank you for your comment.

6/10 Okay

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms way to hot. The heating controls did nothing to help with the problem.
Stayed 2 nights in Oct 2019
Response from Francesc Soler on 2 Nov 2019
Thank you very much for your opinion and comment. Your opinion is very important to us.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Convenient for us visiting family in Sant Cugat. Close to train station for Barcelona
Stayed 3 nights in Oct 2019
Response from Francesc Soler on 26 Oct 2019
Merci beaucoup pour vos commentaires et commentaires. Votre avis est très important pour nous.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had a great experience at the hotel - helpful staff, comfortable accommodation, great breakfast, close to the train station
Stayed 4 nights in Oct 2019
Response from Francesc Soler on 21 Oct 2019
Thank you very much for your evaluation and comment. Your opinion is very important to us.

8/10 Good

mar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Francesc Soler on 19 Sept 2019
Muchas gracias por su evaluación. Su opinión es muy importante para nosotros.

8/10 Good

Tania

Liked: Cleanliness, staff & service, room comfort
Sant Cugat 5 night stay
A good local hotel in the area. Broad breakfast range, plus good coffee and fresh orange juice as well. Rooms are basic but clean. Nothing fancy here but comfortable and complete.
Stayed 5 nights in Sep 2019
Response from Francesc Soler on 12 Sept 2019
Thank you very much for your comments and evaluation. Your opinion is very important to us.

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic and comfortable
I chose to stay here because it was near friends, but everyone at the hotel was really lovely. The room is basic, but the common areas are comfortable. There's a beautiful market right next door.
Stayed 1 night in Aug 2019
Response from Francesc Soler on 7 Sept 2019
Merci beaucoup pour votre évaluation et vos commentaires. Votre avis est très important pour nous.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Francesc Soler on 31 Aug 2019
Muchas gracias por su valoración y comentarios. Su opinión es muy importante para nosotros.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Though, its a bit far from the centre, I loved the surroundings. Our room was clean and service was good.
Stayed 2 nights in Aug 2019
Response from Francesc Soler on 28 Aug 2019
Thank you very much for your feedback and comment. Your opinion is very important to us.

6/10 Okay

Xuetong

Liked: Staff & service
The breakfast is perfect. Besides that, not a three start hotel at all. Two star max.
Stayed 1 night in Aug 2019
Response from Francesc Soler on 26 Aug 2019
Thank you very much for your feedback. Your opinion is very important to us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Francesc Soler on 16 Aug 2019
Muchas gracias por su valoración. Su opinión es muy importante para nosotros.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, always helpful. Decent location with good local amenities
Stayed 6 nights in Jul 2019
Response from Francesc Soler on 29 Jul 2019
Thank you very much for your evaluation. Your opinion is very important to us..

8/10 Good

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2019
Response from Francesc Soler on 31 Jul 2019
Muchas gracias por su evaluación. Su opinión es muy importante para nosotros.

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019
Response from Francesc Soler on 19 Jun 2019
Muchas gracias or su valoración. Su opinión es muy importante para nosotros.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Francesc Soler on 9 Jun 2019
Muchas gracias por su valoración. Su opinión es muy importante para nosotros

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Room was extremely small, not clean and the bathroom has no exhaust fan. Staff not to friendly either. I would not stay atthis hotel again.
Stayed 2 nights in May 2019
Response from Francesc Soler on 4 Jun 2019
Thanks for your comments. We regret that your stay at our Hotel was not to your liking. Your opinion is very important to us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We like our stay, would have liked to have a kettle and tea bags in the room to make our own tea/coffee
Stayed 4 nights in May 2019
Response from Francesc Soler on 27 May 2019
Thank you very much for your evaluation and comments. Your opinion is very important to us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel friendly helpful staff. Very good breakfast buffet. Spacious airey room.
Stayed 3 nights in Mar 2019
Response from Francesc Soler on 25 Mar 2019
Thank you very much for your assessment and comments.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in Barcelona
Amazing place to stay near the city(30 min to the city center) Very clean and modern Hotel, with friendly staff
Stayed 3 nights in Mar 2019
Response from Francesc Soler on 20 Mar 2019
Thank you very much for your evaluation and comments

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good , i like this hotel because it is close to the train station , and you can go everyhere
Stayed 4 nights in Mar 2019
Response from Francesc Soler on 13 Mar 2019
Thank you very much for your comments and evaluation

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
they need to fix the ac ,it wasn’t too hot but we always use the ac
Stayed 4 nights in Feb 2019
Response from Francesc Soler on 5 Mar 2019
Thank you very much for your evaluation and comments

8/10 Good

JOSE

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Francesc Soler on 6 Mar 2019
Muchas gracias por su valoración y comentarios. Lo trasladamos a todo el equipo

6/10 Okay

roberto, Milan

Liked: Cleanliness, property conditions & facilities
Very. very basic room and breakfast. NO frills.
Stayed 1 night in Nov 2018
Response from Francesc Soler on 7 Dec 2018
Thanks for your comments

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Noisy workmen
Work going on in the hotel (people hammering floors/walls) which did not stop until midnight and started again at 7:30am!!
Stayed 1 night in Nov 2018
Response from Francesc Soler on 30 Nov 2018
We apologize for the inconvenience

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Francesc Soler on 26 Oct 2018
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.