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Pavilion Inn

2.0 star property
Travelers can work comfortably from their rooms or use the on-site business center before heading to nearby SAP Center events in downtown San Jose

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The Pavilion Inn in central San Jose offers practical accommodations with in-room WiFi. Guests value the business center and the convenient location near SAP Center. This smoke-free property provides 24-hour front desk service for assistance anytime.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • 24/7 front desk

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Rosemary, a neighbourhood in San Jose, Pavilion Inn is near the airport and near a metro station. Santana Row Shopping Center and Westfield Valley Fair Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit California's Great America and Raging Waters. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or PayPal Park. Visit our San Jose travel guide
Map
1280 North 4th Street, Rosemary and 4th Street, San Jose, CA, 95112

What's nearby

  • Santana Row Shopping Center
    Santana Row Shopping Center
    6 min drive - 7.3 km
  • Casino M8trix
    2 min drive - 2.2 km
  • Heritage Rose Garden
    3 min drive - 2.9 km
  • Japanese American Resource Center/Museum
    3 min drive - 2.2 km
  • SAP Center at San Jose
    4 min drive - 3.6 km

Getting around

  • San Jose College Park Station
    4 min drive
  • Gish Station
    6 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    4 min drive

Restaurants

  • Togo's
    14 min walk
  • 4th Street Bowl
    5 min walk
  • iKitchens
    9 min walk
  • Taaza Tindi
    10 min walk
  • La Victoria Taqueria
    4 min walk

About this property

Pavilion Inn

  • Hotel near CSU San Jose State University
  • Pavilion Inn provides a business centre and more. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Free self-parking
    • Smoke-free property, luggage storage and a 24-hour front desk
    • ATM/banking services
  • Room features
  • All 61 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and desk chairs.
  • More conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • TVs with cable channels
    • Fridges, microwaves and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Frequently asked questions

Is Pavilion Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pavilion Inn?

Self-parking is free at this property.

What time is check-in at Pavilion Inn?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Pavilion Inn?

Checkout is at 11 AM.

Where is Pavilion Inn located?

Located in Rosemary, this hotel is steps from Silicon Valley and within 3 mi (5 km) of SAP Center at San Jose and CSU San Jose State University. San Jose McEnery Convention Center is 2.6 mi (4.3 km) away. Gish Station is 6 minutes by foot and Civic Center Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pavilion Inn Reviews

7.6

Good

8.4

Cleanliness

6.8

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 299 out of 904 reviews
Rating 8 - Good. 304 out of 904 reviews
Rating 6 - Okay. 159 out of 904 reviews
Rating 4 - Poor. 73 out of 904 reviews
Rating 2 - Terrible. 69 out of 904 reviews

Reviews

Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here always clean and friendly service.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Kellii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated, comfortable beds, refrigerator, microwave and plenty of parking.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and property was very clean. Comfortable furniture, lots of TV channels, quick and easy check in.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for the price
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Hirendeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well room was spacious and mattress are very good too. Amazing room .
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It sucked period
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It a not a nice location , the first room they gave us was on the back side that backup to the freeway , there was a not so nice smell like a dead animal coming from the bushes .. requested a new room . Second room was ok , but there was a group of guys sitting in a truck smoking pot in the parking lot .. charged to much $$ for what you got . Will not stay again … The girl at the desk was very sweet and gave us a new room supposably the last one she had but yet the parking lot never looked as if the hotel was full ..
Stayed 1 night in Jun 2022
Verified

6/10 Okay

LINDSAY

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When I arrived to the hotel at 8 pm, the front door to the hotel was locked with a chain and there was a sign saying they would be back in a half hour. After hours of traveling after expecting the 24/7 front desk service, this was really upsetting. In the morning, I tried to stop in at 7 am to get the wifi password and the lock was there again!! The sign said they would be back at 6 am, so it had been locked for a long time. The room itself was reasonably nice and clean, but being locked out of the front desk service twice made me never want to stay there again.
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Verified traveller

Liked: Staff & service

Disappointing

There was a " will return at ___ time" notice on the front door and it was locked. Luckily I came upon reopening but I don't think I've ever been to a hotel that does this, which is worrisome since people can be arriving at any time. Room was fine in terms of cleanliness. Shower didn't get that hot, it was barely hot enough to not feel cold. Heater was funky and kinda worked but didn't at the same time. Pretty important when it's cold and there's minimal covers on the bed. Overall, left a bad taste in my mouth. That was enough to realize I definitely don't need to come back.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Terrible service, room was okay.

The room itself was clean and comfortable - I got a 2 bed room. It was advertised as queen beds but they were full beds. It took me 30 minutes to check in because the staff wasn't very aware of what do to. She said I was lucky I got there when I did because she was about to go on break. She said she had worked there for years but there was an issue because she had never had to check-in someone with a service dog. Also she complained that I booked an accessible room and if and handicapped person needed a room, it wouldn't be available. But rooms are pre-booked so how would that even be a problem? Not comimg back just to never have to deal with that person again. Unprofessional and incompetent.
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

Silvia

Disliked: Staff & service
I didn’t stay. The staff was rude, offensive, mocking. When I arrived I saw someone entering a red suv, didn’t say anything to me even watching me take my bags out the car. I get to door and locked with sign to return. I text chat expedia. Expedia calls the hotel and the woman leaves the suv to answer the phone. She unlocks door and has a super long face so I said expedia texted me they called was that them on the phone? She gave me attitude, I said I texted them as I’ve never showed up to a locked hotel and wasn’t sure what to do. She spoke to me like a rude angry mom would talk to a kid and said I’m all alone here. I just couldn’t stay where there’s only 1 female employee the whole night and she was so rude. I said I can’t stay here with your attitude and she said you’ve already been charged and can’t get your money back and laughed.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la ubicacion , alejada
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in san jose

Super clean hotel. Rose at the front desk is a gem! Always very friendly
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice and clean. I enjoyed my stay here ☺️
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Guadalupe Herrera

Liked: Cleanliness, staff & service, property conditions & facilities
Really good customer service
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

The lady who checked us in was super friendly. A few minutes after I got to my room, the front desk called to make sure everything was up to par in the room. Was staying with a friend so it was nice that the sink and mirror were outside of the bathroom so one of us could shower while the other was getting ready.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very well appointed and clean room, especially for the price.
Stayed 1 night in May 2022
Verified

10/10 Excellent

jose luis

Liked: Cleanliness, property conditions & facilities, room comfort
exelente servico
Stayed 1 night in May 2022
Verified

10/10 Excellent

Nallely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Apr 2022
Verified

8/10 Good

Jose luis

Liked: Property conditions & facilities

Ok hotel

Is an ok hotel but customer service is a little disappointed
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue i had was that refrigerator stopped working in middle of night & my items went bad. Informed the front desk of issue when checked out.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a great place to stay
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Mar 2022
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet Surroundings

I like the quiet surroundings. I felt safe during my stay.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Big rooms.
Stayed 1 night in Mar 2022