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Reviews of Holiday Inn Express San Diego - SeaWorld Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express San Diego - SeaWorld Area, an IHG Hotel
3950 Jupiter St, San Diego, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1004 reviews" "
Rating 8 - Good. 279 out of 1004 reviews" "
Rating 6 - Okay. 96 out of 1004 reviews" "
Rating 4 - Poor. 43 out of 1004 reviews" "
Rating 2 - Terrible. 35 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in May 2024

10/10 Excellent

Rabia

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Nasir, Edmonton

Travelled with family and small children
Liked: Staff & service
Swimming pool area was disgusting
Stayed 5 nights in May 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property
Stayed 2 nights in Mar 2024

6/10 Okay

antonio

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Giving this a gracious 3 stars as this place could’ve been a lot better if the business actually invested more time in planning and/or infrastructure. *Business is located in a darkish part of town. *Parking inside covered spaces is very limited and designed for very small cars. If you have an suv or bigger, don’t even try. *”Overflow” parking is shared parking with neighboring businesses. *Pool is located outside of the building and does not have convenient access from the lobby. Pool is not big. Dimensions may be 12’ by 15’. Depth is 3 1/2’ up to 4 1/2’ in deep end. *Room was freezing cold when we entered. Air was set to 63. *Room was clean but floor smelt musty. *Gym area had a treadmill and some free weights that was in a room with an uncovered window so everyone outside could see straight in. Buffet breakfast was the best part about this place. Food was fresh and tasted good. Seating area was a bit cluttered but manageable. This would be a better place if everything outside of the rooms were bigger. Bigger pool, bigger lobby/eating area, and bigger gym.
Stayed 2 nights in May 2024

8/10 Good

maria ana

Clean. Located near Sea World. Spacious. Parking is not a problem. Breakfast could be improved though.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cristy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet Really close to Sea World
Stayed 1 night in May 2024

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their beds are extremely comfortable. Super nice & clean
Stayed 1 night in May 2024

8/10 Good

Ivon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast variety! Small parking space for big cars
Stayed 1 night in Apr 2024

10/10 Excellent

Lupe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was so kind and welcoming!
Stayed 1 night in Mar 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Daphnee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious! Hot chocolate is the only thing we missed. Otherwise the rooms were clean and great!
Stayed 2 nights in Apr 2024

6/10 Okay

Vincent C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was neat & clean. The staff were helpful, kind & informative about the area. The pool area could be better, very small pool & hot tub and no kept very clean. Location was convenient to free way, there was plenty of shopping & eateries in the area. Surrounding area had some undesirables & a bit run down.
Stayed 5 nights in Apr 2024

10/10 Excellent

Marci, Highland

Stayed 1 night in Apr 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean
Stayed 1 night in Apr 2024

8/10 Good

Arturo

Liked: Amenities
Easy to check in and good breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Raylene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Salvador

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. I will definitely be staying here next time im in San Diego.
Stayed 1 night in Apr 2024

8/10 Good

Brandon

Liked: Staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Ivanna

Stayed 4 nights in Mar 2024

10/10 Excellent

Sunshine, ALBUQUERQUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. Our room was comfortable and clean. Hotel staff were friendly and helpful. Breakfast was good. The outside of the hotel is kept pretty clean except for other businesses or residential areas. The area looks a little sketchy but it seemed to be safe. We did not have any problems. Overall we had a nice stay.
Stayed 2 nights in Apr 2024

4/10 Poor

robert

Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Araceli

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Conscience and nice staff.
Stayed 2 nights in Apr 2024

6/10 Okay

Darryl

Travelled with family
Liked: Cleanliness
Good location but noisy rooms. Overall a good stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria, Long Beach

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 1 night in Apr 2024

10/10 Excellent

Maria Celeste

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is free. Great to have breakfast options - that really helps! Close to stores. This is a great option for families. Worth it 👍
Stayed 3 nights in Apr 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our needs.
Stayed 1 night in Apr 2024

10/10 Excellent

Shota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Scott, Galt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024

8/10 Good

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located near various sites of interest. Parking spaces are a little tight but overall a good night’s rest and decent breakfast. Clean facilities and friendly, helpful staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have enough parking
Stayed 2 nights in Mar 2024

8/10 Good

Brian

Stayed 1 night in Mar 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service
The hotel was great. Staff worked hard and did a good job. Rooms were always cleaned and breakfast was really good. The pool wasn’t great and could use a cleaning. If you aren’t going for the pool it’s a great hotel.
Stayed 6 nights in Mar 2024

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Staff was helpful. Beds comfortable . Easy access to lots of activities
Stayed 5 nights in Mar 2024

8/10 Good

Vahid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and services
Stayed 3 nights in Feb 2024

8/10 Good

Alan

Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was reasonably priced and was extremely clean. The front desk staff and breakfast employees were always friendly, helpful and always hard at work. This was one of the most clean and pleasant stays in a hotel. Thank you!
Stayed 5 nights in Feb 2024

6/10 Okay

Rorie, VICTORVILLE

Stayed 1 night in Feb 2024

10/10 Excellent

Lola Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Danilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in general
Stayed 1 night in Feb 2024

8/10 Good

jiaqi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good but the neighborhood is nasty
Stayed 2 nights in Feb 2024

10/10 Excellent

Preston, Rocklin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, Room was as expected. Parking was a bit skimpy.
Stayed 3 nights in Feb 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice enough- commensurate withwhat you canexpect for a Holiday Inn express at $200/night.The parking was very tight.. it's a small garage under the hotel and the support columns of the hotel made the parking tricky. The location was not so hot though.. the Hotel is in a seedy part of town.. Definitely would not walk anywhere nearby at night.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access from airport
Easy access from airport after traveling 24 hours
Stayed 1 night in Feb 2024

10/10 Excellent

Susie, CALEXICO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms and good customer service 👌
Stayed 1 night in Feb 2024

10/10 Excellent

Kai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it's a great property with friendly staff. Our room was nice and clean. Thanks
Stayed 6 nights in Feb 2024