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Reviews of Fairfield Inn & Suites San Diego Old Town

2.5 out of 5
Fairfield Inn & Suites San Diego Old Town
3900 Old Town Avenue, San Diego, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 451 out of 811 reviews" "
Rating 8 - Good. 210 out of 811 reviews" "
Rating 6 - Okay. 75 out of 811 reviews" "
Rating 4 - Poor. 37 out of 811 reviews" "
Rating 2 - Terrible. 38 out of 811 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Artem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 mins walk to old town SD
Stayed 1 night in May 2024

8/10 Good

Doris Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, loved the fireplace.
Stayed 1 night in May 2024

10/10 Excellent

RAMON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Just a heads up, the parking on the street is free. But I would recommend parking in their garage if you don't want the occasional transient hanging out by your car.
Stayed 2 nights in May 2024

8/10 Good

Meghna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good and safe. feels like you're in a cute cottage or apartment building. Rooms were clean and nice
Stayed 1 night in May 2024

4/10 Poor

julie

Travelled with family
Disliked: Property conditions & facilities
The location but from the time we arrived the room bathroom sick was clogged
Stayed 3 nights in May 2024

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location,
Stayed 1 night in May 2024

8/10 Good

Paul, Rancho Cucamonga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was great and much appreciated. The parking situation isn’t the greatest. I couldn’t get my Challenger into the garage because of the severe break over angle at the entrance so I was forced to park on the street. Otherwise, my stay was very pleasant.
Stayed 2 nights in May 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was okay we only spent one night. Check out is at 12:00pm. We were having trouble with our luggage and at 12:02 someone knocked we said one minute and then within 2 second front desk called. It’s was literally only 2 min after checkout.
Stayed 1 night in May 2024

10/10 Excellent

Carmen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk to old town. Pool was closed but we were able to use a sister property's pool which was a little inconvenient but we did go and use it. Property very pretty and breakfast was ok.
Stayed 1 night in May 2024

10/10 Excellent

Laraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with friendly staff and great breakfast. Courtyard is beautiful and well maintained. A few blocks from Old Town shopping and dining.
Stayed 2 nights in Apr 2024
Response from Front Desk Agent on 4 May 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy. Rooms are clean and well appointed. It is a very short walk to great restaurants and sights. The courtyard is very nice and clean. The pool and hot tub are nice. The staff are all great.
Stayed 1 night in Apr 2024
Response from Front Desk Agent on 4 May 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

8/10 Good

paloma

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed this weekend here and one thing I didn’t like was after being in our room for a while we started getting a pee smell. I called the front desk to see if they could come up and change the sheets, and they offered to put us in another room but we just thought it wasn’t necessary sense just one pillow smelled a little like pee. They came right away to change everything. Other than that, I thought it was a rather cute and pretty safe place. Friendly and welcoming staff. Also pretty close to pretty much everything nice SD had to offer. Close to various beaches and downtown SD. I would stay here again.
Stayed 2 nights in Apr 2024
Response from Front Desk Agent on 4 May 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Alysia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it would definitely visit again!
Stayed 3 nights in Apr 2024
Response from Front Desk Agent on 4 May 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Agent on 4 May 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place! Parking was a little bit of an issue but we are from a small town so we just aren’t used to that. The staff was so kind!! The breakfast was wonderful! And when we needed help finding something, they didn’t hesitate to help us. They knew we were leaving early before breakfast came out and they did everything they could to make sure we had SOMETHING by offering a bowl of cereal or fruit or anything. Nice comfortable rooms as well. Would definitely recommend this facility!!
Stayed 2 nights in Apr 2024
Response from Front Desk Agent on 4 May 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Elizabeth, Houston

Stayed 1 night in Apr 2024

10/10 Excellent

Manuel

Stayed 2 nights in Apr 2024

10/10 Excellent

Sri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean
Stayed 1 night in Apr 2024
Response from Front Desk Agent on 24 Apr 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was excellent, The breakfast was great. The workers at breakfast were very helpful and asked how we were doing and if we needed anything.I heard a noise all night long from my room and the water pressure was low, Overall it was a good stay
Stayed 2 nights in Apr 2024
Response from Front Desk Agent on 24 Apr 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Agent on 24 Apr 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

8/10 Good

EZEQUIEL

Liked: Cleanliness, staff & service, amenities
It was cleaned, lots of breakfast options (free). $30.00 per day for parking in the garage. There was no parking space in the street. They didn’t say anything when I booked.
Stayed 1 night in Apr 2024
Response from Front Desk Agent on 24 Apr 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Don

Travelled with partner
Liked: Staff & service, property conditions & facilities
We loved our stay at the hotel! The front staff was amazing. She even helped us map out where we would go for dinner etc. The evening was lovely and the hot tub was warm and bubbly! The breakfast was better than expected with all we could have wanted. We will stay there again at the end of our trip and think of them again if we are ever in San Diego.
Stayed 1 night in Apr 2024
Response from Front Desk Agent on 14 Apr 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 15 Apr 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is was excellent
Stayed 1 night in Apr 2024
Response from Front Desk Agent on 14 Apr 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

6/10 Okay

Alex

Stayed 4 nights in Apr 2024
Response from Front Desk Agent on 9 Apr 2024
Thanks for staying with us. We apologize for falling short in providing the best care possible for our guest. We hope that if your travels bring you back to San Diego you give us another opportunity

8/10 Good

Derek

Stayed 2 nights in Mar 2024
Response from Front Desk Agent on 9 Apr 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

4/10 Poor

Luis

Travelled with family and small children
Bad experience. Are toilet didnt work. We asked to get fix while we left on are teip. Came back about 5pm toilet was not fixed. We had to call eoom service again.then while they cleaned are room they took my son's baby blaket probably tangle inside the sheets. We ask room service they said they well check laundy and get back to us befor 9pm never heard back.so in the morning before check out we ask again ans supposedly they have not seen anything.we looked on every corner in the room.we didn't fine it so to us this was bad experience. Also never been on a hotel that we have to pay 30 dollars a night for parking.
Stayed 2 nights in Apr 2024
Response from Front Desk Agent on 6 Apr 2024
Thanks for staying with us. We apologize for falling short in providing the best care possible for our guest. We hope that if your travels bring you back to San Diego you give us another opportunity

10/10 Excellent

Nyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was within walking distance to old town. The breakfasts had lots of choices.
Stayed 4 nights in Mar 2024
Response from Front Desk Agent on 6 Apr 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Paul

Stayed 5 nights in Mar 2024
Response from Front Desk Agent on 25 Apr 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Alex

Liked: Property conditions & facilities
Patty nice old town just walking distance
Stayed 1 night in Apr 2024
Response from Front Desk Agent on 5 Apr 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk Agent on 5 Apr 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiete,clean,and overall good service!
Stayed 1 night in Mar 2024
Response from Front Desk Agent on 5 Apr 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Gladys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and excellent location!
Stayed 1 night in Mar 2024
Response from Front Desk Agent on 5 Apr 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very comfortable place to stay and enjoy San Diego both old town and downtown. The breakfast they offer is so convenient! The concierge were super friendly! And sleeping was quiet and relaxing! Definitely coming back!
Stayed 1 night in Mar 2024
Response from Front Desk Agent on 26 Mar 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Zulema

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is nice and waking distance of all the good restaurant
Stayed 2 nights in Mar 2024
Response from Front Desk Agent on 20 Mar 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk Agent on 20 Mar 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

8/10 Good

Randey

Stayed 5 nights in Feb 2024
Response from Front Desk Agent on 21 Mar 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Front Desk Agent on 27 Feb 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

6/10 Okay

Eduardo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor conditions of the hotel
Stayed 1 night in Feb 2024
Response from Front Desk Agent on 27 Feb 2024
Thanks for staying with us. We apologize for falling short in providing the best care possible for our guest. We hope that if your travels bring you back to San Diego you give us another opportunity

10/10 Excellent

Vera

Stayed 1 night in Feb 2024
Response from Front Desk Agent on 22 Feb 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Alan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and informative.
Stayed 1 night in Feb 2024
Response from Front Desk Agent on 21 Feb 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Front Desk Agent on 14 Feb 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Caroline, Ft Towson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Comfortable and clean and so easy to get around town. We will definitely stay here again! The staff was awesome too!
Stayed 3 nights in Feb 2024
Response from Front Desk Agent on 14 Feb 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
close to airport and decent dining options
Stayed 1 night in Feb 2024
Response from Front Desk Agent on 13 Feb 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

RONNA, SAN DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the personnel were very friendly. The free breakfast was very nice. I wouldn't recommend it it.
Stayed 2 nights in Feb 2024
Response from Front Desk Agent on 13 Feb 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

TATYANA, RANCHO CORDOVA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay in Fairfield Inn & Suites hotel. The breakfast was excellent to start my day and jacuzzi was relaxing to end my day!!! Would definitely stay here again!
Stayed 3 nights in Feb 2024
Response from Front Desk Agent on 12 Feb 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

6/10 Okay

Erlinda De La

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness
The location of the property was centrally located. Easy to get to. Hotel staff at check-in needs to have some training on what “customer service” is. Parking was not included, it was $30. A night to park in their parking garage. The hallway that our rooms were in smelled like urine.
Stayed 1 night in Jan 2024
Response from Front Desk Agent on 12 Feb 2024
Thanks for staying with us. We apologize for falling short in providing the best care possible for our guest. We hope that if your travels bring you back to San Diego you give us another opportunity

8/10 Good

Lisa

Stayed 3 nights in Feb 2024
Response from Front Desk Agent on 13 Feb 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Vanessa

Stayed 1 night in Feb 2024
Response from Front Desk Agent on 12 Feb 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.

10/10 Excellent

Ronald, kensington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Front Desk Agent on 12 Feb 2024
Thanks for staying with us. We hope that if your travels bring you back to San Diego you give us another opportunity.