Beach nearby

Reviews of White Sands Hotel

3 out of 5
White Sands Hotel
Portmarnock, Portmarnock, County Dublin

Reviews

7.8

Good

Rating 10 - Excellent. 213 out of 718 reviews" "
Rating 8 - Good. 278 out of 718 reviews" "
Rating 6 - Okay. 131 out of 718 reviews" "
Rating 4 - Poor. 65 out of 718 reviews" "
Rating 2 - Terrible. 31 out of 718 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Marita

Disliked: Staff & service
Stayed 2 nights in Nov 2023

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Miyong

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sea side
Stayed 2 nights in Oct 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous getaway
We had a wonderful Autumnal two night getaway at The White Sands Hotel. There are four bay window rooms at the front of the hotel and we were fortunate to stay in one of them. The view of the ocean directly across the road is such a treat. I read some reviews before booking and can now give our own experience. The reception area is bright, modern and welcoming. Our room was spotlessly clean with fresh linen and towels. The bed was really comfortable. Yes the bathroom was not modern and the fixtures and fittings are worn but it was perfectly functional with lots of hot water and amazing water pressure in the shower. The staff were all pleasant, friendly and helpful. The food in the restaurant was delicious. The location is amazing. Hotel prices were so expensive when we were searching, this was definitely the best value for money in the greater Dublin area. We previously stayed here four years ago, we thoroughly enjoyed being back and would definitely stay again. If a luxury bath is your favourite part of a hotel break this may not be for you but for us The White Sands Hotel ticked all the boxes. It was so lovely to park the car, have the beach on our doorstep, take leisurely walks before dining and not have to drive anywhere! We gather the rooms at the rear of the hotel are more modern but we didn't see them. The hotel is on a road and from our room at the front you do hear some traffic noise. This didn't bother us. Photos taken from our room, we had both blue skies & grey!
Stayed 2 nights in Oct 2023

10/10 Excellent

Emily Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Elsewhere
Stayed 1 night in Sep 2023

4/10 Poor

Bernadette

Liked: Staff & service
Disliked: Property conditions & facilities
There was no hot water. We had to leave very early in the morning to the airport and wanted to take a shower to wake up. Got a cold shower and surely woke up. Staff were very friendly and helpful
Stayed 2 nights in Oct 2023

6/10 Okay

Andrew, Stockpor

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is seriously lacking some TLC. Very dated and poor finish in general. However, the bed was comfy and everything worked. The food is good and the bar area very pleasant with TV screens for catching up on sports, etc.
Stayed 2 nights in Sep 2023

6/10 Okay

Audry

Location is great for airport.
Stayed 1 night in Sep 2023

6/10 Okay

Dan

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Overpriced, no working wifi, some unpleasant staff, limited bar food service. Exterior is decrepit, but our room was OK. Not terrible, but would prefer not to stay here again.
Stayed 2 nights in Aug 2023

8/10 Good

Rajeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom floors and the tub were very slippery
Stayed 3 nights in Aug 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
We liked the scenic location and the proximity to the airport. It's normally hard to get both.
Stayed 1 night in Aug 2023

6/10 Okay

Lori

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Lovely seaview rooms! Right across the road from the beach, between the towns of Malahide & Portmarnock, which are both walkable, the hotel is on a bus route. Great restaurant attached. Site indicates early checkin is available for a fee, we arrived on an overnight flight and could not check in early. The baggage room was the conference room. Very dated fixtures and could use updating. Overpriced. They are rated 3 star but I'd give them 2 stars.
Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really pleasant experience. The staff kind and very helpful. I would definitely use the Whitehart again..
Stayed 1 night in Jul 2023

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is right on the Irish Sea and had a great view. The people were very cooperative and the restaurant was great. I would recommend this Hotel to anyone staying in Portmarnock. Donna Norton
Stayed 1 night in Jun 2023

4/10 Poor

My

Business traveller
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Just okay
The hotel is in a great location and the hotel staff are helpful and friendly. However, the hotel is quite old and the bed, fitting, and fixtures are very worn. Our toilet was difficult to flush and the sink had almost no water pressure. We didn't bother trying the shower.
Stayed 1 night in Jun 2023

2/10 Terrible

Nikki

Travelled with partner
Liked: Property conditions & facilities
Not happy
Stayed 1 night in Jun 2023

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Very accommodating
Stayed 1 night in Jun 2023

4/10 Poor

Christopher

Business traveller
Disliked: Property conditions & facilities, room comfort
Think twice
Stayed here thinking t would be as good as the pictures Very underwhelmed, need money spent to bring up to date
Stayed 1 night in Jun 2023

2/10 Terrible

Alan

Stayed 1 night in Jun 2023

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant staff and friendly ..annoyed to be charged £500 for two nights bed only just because Depeche mode was playing in Malahide ..usually less than half that price with breakfast included ..found that a bit naughty and to not be offered a breakfast for that amount was very very poor.
Stayed 2 nights in Jun 2023

8/10 Good

Maureen

Stayed 2 nights in Jun 2023

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ONLY THING DID NOT LIKE WAS THE BED ..... OTHER THAN THAT EVERYTHING WAS EXCELLENT.
Stayed 7 nights in May 2023

8/10 Good

Samantha, Saint Johns

Travelled with partner
Liked: Cleanliness, staff & service
Wonderful location across from the ocean, with ocean views. Accommodations could use upgrading. Nice dining options on site. You are paying for the location.
Stayed 2 nights in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

6/10 Okay

Jane

Travelled with family
Disliked: Property conditions & facilities
The location was close to Dublin and on the beach. The hotel rooms were rundown. Missing lightbulbs, only 2 outlets for electrical devices including the tv. The exterior courtyard was filthy and the foundation empty.
Stayed 2 nights in May 2023

6/10 Okay

Martin

Stayed 1 night in May 2023

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

SEAN

Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

DAVID

Stayed 1 night in May 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Room had no chair, oversized furniture and is very tired. The entire hotel needs to be painted and updated. Didn't get one of the newer rooms even though the photo of the room was one. Instead I got an older room at the back. Great location.
Stayed 1 night in Apr 2023

6/10 Okay

Kaitlyn

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms had thin walls, hot and the windows can’t open, just a top sheet tucked into the bed. Staff was friendly, just not the nicest accommodations.
Stayed 2 nights in Apr 2023

6/10 Okay

Joanna

Stayed 1 night in Mar 2023

10/10 Excellent

Paul R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff who can’t do enough for you. First class breakfast at a very reasonable price.
Stayed 1 night in Mar 2023

4/10 Poor

Orla

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old, tired and dirty
Overall the hotel is old and tired. The toilet in my room had not been cleaned at all prior to my arrival, and was absolutely filthy. When i notified the very nice receptionist she assigned another room and was very apologetic. The second room had a clean toilet and a nice sea view, but was generally below par. There were 3 lamps in the room, the bulb was blown in the one beside the bed and the other two had dirty and cracked lampshades. The carpet was badly stained. The TV remote was so dirty I held it in a tissue. The TV itself was small, there were very few channels and the signal was so poor it was unwatchable. (Not a smart TV so no Netflix option). The bed linen seemed clean but surfaces in the room were dusty, so it felt generally unpleasant. We had dinner and breakfast in the hotel, the dinner menu was limited but food was good. The breakfast server was absolutely excellent, I'm sorry I didn't get his name as he deserves a special mention. However, no amount of good staff make up for dirty bedrooms, so I wont be returning. If it was clean and a little bit more up-to-date it would be a lovely place to stay.
Stayed 1 night in Mar 2023

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book with confidence.
Nice hotel, excellent location, really friendly helpful staff, good food & drink.
Stayed 3 nights in Feb 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, staff & service
Excellent statt most helpful and food delicous . Area brilliant. Room needs a good make over for a person with disabilities as i requested such a room . Marie mc Govern Healy
Stayed 2 nights in Feb 2023

6/10 Okay

Margaret

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place need a lot of attention bathrooms need updated & there is a loud noise when you run the water. Real bad smell in lounge bar & smoking area needs ash trays & a big wash down & brush out. All staff where very pleasant & attentive
Stayed 2 nights in Jan 2023

4/10 Poor

Christine

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Old, dingy hotel
Patched holes in walls. Place seriously needs remodeled. Hair in tub. Beautiful area but place is not. Restaurant closed evern though the bar was completely packed.
Stayed 1 night in Jan 2023

6/10 Okay

CHARLES

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Front desk staff was excellent. View was nice. Room was ok but not what's pictured and there was no room service as pic is misleading. The bathroom had extreme mildew from ceiling all the way to floor and tub. Commode even had mildew on side. We only stayed because it was prebooked and we were in another country otherwise we would have found another hotel. The resturant and front staff made the stay tolerable.

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all round.
Very comfortable and great breakfast. Staff very helpful.
Stayed 1 night in Dec 2022

10/10 Excellent

Toni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cafe and the people! Very helpful front desk.
Stayed 6 nights in Nov 2022

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful right on the ocean
The scenery there is breath-taking. The bed was comfortable. The plumbing could be updated to where hot and cold water comes out of the same faucet. The building is older but clean and comfortable.
Stayed 1 night in Oct 2022

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated at the head of a very long, beautiful, white sand beach (thus the name). It has a restaurant that prepared a lovely seafood chowder, with house-made Guinness brown bread. The rooms were modern and comfortable, with good beds and very modern plumbing in the bathroom. Good reception areas. The staff were very kind and allowed us into our rooms several hours early on the day we arrived. The hotel is also an easy walking distance into the Village of Malahide, which is lovely, with lots to see and do. We had a great visit to the model railway museum, the castle and gardens, and a lovely dinner at Gibney's.
Stayed 1 night in Sep 2022

8/10 Good

David

Travelled with partner
Liked: Staff & service
We had an issue with our room after check-in. The gentleman at the front desk took care of it immediately. Then offered to take care of our breakfast but we had an early flight, then offered us drinks in the bar. We refused but the gesture was extremely kind and definitely made up for it.
Stayed 1 night in Oct 2022

4/10 Poor

Annette

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Some of our lights didn’t work and couldn’t be fixed. The caulking was moldy. The tv reception was terrible. The front desk was not helpful and you cannot adjust the temperature in your room. It was cold and was good it’s in a timer for the whole building. Would not stay again.
Stayed 1 night in Sep 2022

4/10 Poor

Joseph

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Just under-whelming..........
Just was left wanting more from this property. For the greeting at the reception desk which I was clearly their second choice in getting help, to not receiving the type of room that I had booked, room was dated, bathroom was dirty and needed lots of refurbishment, the White Sands would not be a choice I make in the future. There are clearly better options out there. The only positive was that the surrounding area was nice.
Stayed 1 night in Sep 2022