Outdoor pool

Reviews of Tony Resort

3.5 out of 5
Tony Resort
206/30 Rat-U-Thit 200 Years Road, Patong Beach, Patong, Phuket

Reviews

8.0

Very good

Rating 10 - Excellent. 154 out of 569 reviews" "
Rating 8 - Good. 276 out of 569 reviews" "
Rating 6 - Okay. 94 out of 569 reviews" "
Rating 4 - Poor. 25 out of 569 reviews" "
Rating 2 - Terrible. 20 out of 569 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

TROY

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Great staff
Stayed 4 nights in Apr 2024
Response from Tony Resort Management on 19 Apr 2024
Dear Troy,Thank you so much for taking the time to share your positive feedback with us! We're thrilled to hear that you enjoyed your experience with us and that our location and staff made your visit memorable.At Tony resort, we strive to provide exceptional service and create memorable moments for all our guests, and it's always rewarding to hear when we've succeeded.Thanks again for choosing Tony resort. We hope to have the pleasure of welcoming you back soon.Warm regards,

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, good location with plenty to do .
Stayed 11 nights in Mar 2024
Response from Tony Resort Management on 20 Mar 2024
Dear Amin,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience during your stay with us.Our team takes great pride in providing friendly and helpful service to our guests, and it's wonderful to know that our efforts were appreciated. We are also glad that you enjoyed our hotel's location, which offers plenty of activities and attractions nearby. Phuket has so much to offer, and we're thrilled that you were able to take advantage of the opportunities for exploration and enjoyment in the area.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We value your feedback and look forward to welcoming you back for another wonderful experience.Warm regards,

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness, staff & service
Tony resort located in perfection position. Short walk (5min) from Patong beach 10minute walk to Bangla road, 5minute walk to Jungceylon. So it is perfect location, BUT the resort itself is a little rundown and could do with a little bit of love and care. When we arrived late at night we were checked in but when we were showed to our room it was located on a corner it smelt of old and the bathroom did have mould (this is where it needs a little love which would not take long to fix) we did go to the front desk to ask if we could move but the other room he wanted to offer us was not any better so we waited till the next morning where Joy was more than happy to move us downstairs in front of the pool and this was perfect. Breakfast is another area which needs a little care. As I explained to Joy on our last day that the workers instead of just hanging around when there are not tables to clear need to walk around the food and check what needs to be refilled rather than the guest notifying them several times that coffee had run out pancakes needed to be topped up french toast is cold etc. these are little things that just need care. Happy hour around the pool at 5pm is great. All in all I would stay there again as the price, location and my room ended up being perfect Thankyou to all the staff for trying your best
Stayed 7 nights in Jan 2024
Response from Tony Resort Team on 25 Jan 2024
Dear Nancy,Thank you for taking the time to share your valuable feedback about your recent stay at Tony Resort. We are delighted to hear that you found our location to be perfect and enjoyed the convenient proximity to Patong Beach, Bangla Road, and Jungceylon.However, we are sorry to learn about the concerns you encountered with the initial room assignment. Your feedback about the room condition and the bathroom's state is duly noted, and we apologize for any inconvenience this may have caused. We appreciate your patience and understanding during the room relocation process, and we are pleased to hear that the new room by the pool was to your liking.Moreover, we appreciate your constructive feedback regarding the breakfast experience. We have shared your observations with our team, and we will take immediate steps to address the issues you highlighted. Your suggestions about staff actively monitoring and replenishing items during off-peak times will be incorporated into our training programs to ensure a more attentive and proactive approach.On a positive note, we're thrilled that you enjoyed the happy hour around the pool. We are committed to continuous improvement, and your insights contribute significantly to our efforts.Once again, thank you for your detailed feedback and for choosing Tony Resort. We look forward to the opportunity of welcoming you back and providing an even more enjoyable stay.Best regards,Tony Resort Management

6/10 Okay

Marco

Liked: Staff & service
Stayed 22 nights in Dec 2023
Response from Tony Resort Management on 16 Jan 2024
Dear Marco,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Tony Resort. We look forward to seeing you again the next time you visit Phuket.Best regards,Tony Resort Management

8/10 Good

Nancy

Travelled with family
Liked: Staff & service, amenities
Stayed 7 nights in Jan 2024
Response from Tony Resort Management on 30 Jan 2024
Dear Nancy,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Tony Resort. We look forward to seeing you again the next time you visit Phuket.Best regards,Tony Resort Management

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come again
Great stay and friendly staff.
Stayed 7 nights in Dec 2023
Response from Tony Resort Team on 6 Jan 2024
Dear James,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are thrilled to hear that you had a great experience and found our staff to be friendly.At Tony Resort, we strive to provide exceptional service, and it's always rewarding to know that our efforts have made a positive impact on our guests. Your kind words will be shared with our team, as they will be delighted to hear about the positive impact they had on your stayOnce again, thank you for choosing Tony Resort. We look forward to welcoming you back in the future.Best regards,Tony Resort Management

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Tony Resort Team on 20 Nov 2023
Dear Ricky,Thank you for your great review score of your recent stay with us!Thank you for choosing our hotel. If there is anything we can do to make your next stay even better, please do not hesitate to let us know. We hope to have the opportunity to welcome you back in the future.Best regards,Tony Resort Management

8/10 Good

Adam

Liked: Cleanliness, staff & service
Was nice stay
Stayed 8 nights in Nov 2023
Response from Tony Resort Management on 15 Nov 2023
Dear Adam,Thank you so much for taking the time to share your positive feedback regarding your recent stay with us. We appreciate your kind words and are thrilled to know that our efforts to make your stay enjoyable were successful. Our team works hard to ensure that our guests have a comfortable.Once again, thank you for choosing Tony Resort for your stay.We look forward to welcoming you back in the future and providing you with another exceptional experience.Best Regards,

10/10 Excellent

Raymond Dennis, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Style
Stayed 21 nights in Oct 2023
Response from Tony Resort Team on 1 Nov 2023
Dear Raymond,Thank you for sharing your thoughts on our style. We appreciate your input.Rest assured, we have taken your comments to heart and are currently implementing changes for a better experience. Please stay tuned for further updates.Thank you for choosing our establishment, and we eagerly anticipate the opportunity to welcome you back!Best Regards,Tony Resorts Management

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Tony Resort was exceptional the staff were great the food was great when I asked for a late check out due to late flight nothing was a problem for the staff at Tony Resort I will be definitely staying again at Tony Resort.
Stayed 7 nights in Sep 2023
Response from Tony Resort Team on 5 Oct 2023
Dear Rob,We sincerely thank you for choosing Tony Resort for your recent stay. And we're excited to hear that your experience was great.We're glad you enjoyed our food and that our staff welcomed you so well.We are pleased that we were able to accommodate your request for a late check-out to accommodate your delayed flight.It is heartwarming to know that you plan to stay with us again in the future. We can't wait to welcome you back to Tony Resort and give you another amazing experience.Best regards,Tony Resort Management

8/10 Good

william, san diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2023
Response from Tony Resort Management on 3 Oct 2023
Dear William,Thank you for your great review score of your recent stay with us!Thank you for choosing our hotel and we look forward to welcoming you back on your next visitBest regards,

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honest friendly staff
I left my Credit Card in the room safe and staff had in an envelope waiting for me when I returned 3 weeks later.
Stayed 4 nights in Sep 2023
Response from Tony Resort Team on 27 Sept 2023
Dear Hans,Thank you for your kind words and positive feedback.We are thrilled to hear that our staff demonstrated honesty and friendliness by safely storing and returning your credit card when you inadvertently left it in the room safe. Providing a secure and trustworthy environment for our guests is of utmost importance to us.We appreciate your patronage and look forward to welcoming you again in the future.Best regards,Tony Resort Management

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little resort , rooms are old but clean & big , pool was good . On main drag close to everything. Jungceylon around the corner. Will be back.
Stayed 10 nights in Jul 2023
Response from Tony Resort Team on 13 Sept 2023
Dear Judith,Thank you for taking the time to share your latest comments.We're glad you enjoyed your stay. Found our room clean and spacious. and like the swimming pool and city center locationWe are looking forward to your return again. If you have any requests or questions, please feel free to contact us at any time.Best Regards,Tony Resort Management

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the property numerical times and always keep returning. Staff are fantastic and the pool area is great.
Stayed 7 nights in Aug 2023
Response from Tony Resort Team on 19 Aug 2023
Dear Steve,I want to express my heartfelt gratitude for your wonderful feedback and It's truly heartening to hear that you've chosen to stay with us.Your kind words about our staff and the pool area mean a lot to us. We look forward to welcoming you back for many more memorable stays, filled with exceptional experiences and the warm hospitality you've come to expect from us. We can't wait to have you back and create more wonderful memories together.Best regards,Tony Resort Management

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time at this hidden Gem. Nice and centre to our needs wkth a dhort walk of 10mins to Otop markets or the beach. Cocktails were great and the staff were very warm and welcoming, nothing was an issue. Canr wait to go back again
Stayed 7 nights in Aug 2023
Response from Tony Resort Team on 14 Aug 2023
Dear Michelle,Thank you so much for taking the time to share your wonderful experience with us! Your kind words about our central location just bring us immense joy. We're delighted that our proximity to your needs contributed to the enjoyment of your stay. It's fantastic to know that you found our cocktails to your liking and that our staff made you feel warmly welcomed.We can't wait to welcome you back again to create more wonderful memories together!Once again, thank you for choosing us and for sharing your positive feedback. Best regards,Tony Resort Management

8/10 Good

julio

Stayed 12 nights in Jul 2023
Response from Tony Resort Management on 1 Sept 2023
Dear Julio,Thank you for sharing your thoughts on your recent stay with us.We appreciate your review and hope to have the opportunity to provide you with an even better stay during your next visit.Best regards,

8/10 Good

daryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2023
Response from Tony Resort Team on 9 Aug 2023
Dear Daryl,Thank you for rating the review and choosing to stay at our hotel.We look forward to welcoming you back in the future!Best regards,Tony Resort Management

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tony
Elevator didn't work.Middle of town, fireworks going off. Breakfast forget it....Party hotel not family.
Stayed 21 nights in Jul 2023
Response from The Marina Phuket team on 28 Jul 2023
Dear Tony,We would like to express our gratitude for taking the time to share your feedback about your recent stay with us. We deeply regret the inconveniences you experienced during your time at our hotel, and we sincerely apologize for any discomfort caused.After receiving your feedback, we promptly investigated the elevator issue you encountered upon your arrival. We understand how frustrating it must have been, especially after a long journey. Please know that the elevator was undergoing necessary repairs during that period, which unfortunately led to temporary downtime. Regarding the fireworks, we understand your disappointment and dissatisfaction with this matter. Please know that the fireworks display at the beach is beyond our direct control, as it is organized and managed by external entities. However, we acknowledge your concerns and will strive to communicate such events better in the future to manage expectations.Once again, we deeply apologize for the inconveniences you faced during your stay. We hope that you will give us another opportunity to serve you and provide you with a more enjoyable and hassle-free experience during your next visit.Best regards,The Team at Tony Resort

10/10 Excellent

Dorothy Jean

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff went out of their way to assist guests with all requests. They also had fun nights with a foam machine into the pool.
Stayed 14 nights in Jun 2023
Response from Tony resort Mangement on 11 Jul 2023
Dear Dorothy,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a wonderful experience at our hotel and that our staff went above and beyond to assist you with all your requests. Providing exceptional service is our top priority, and we are thrilled to know that our team made a positive impression on you.We believe in creating memorable experiences for our guests, and we're glad to hear that you enjoyed our fun nights with the foam machine at the pool. It's our pleasure to offer unique and enjoyable activities that add an extra element of excitement and entertainment to your stay.Thank you once again for choosing our hotel, and we can't wait to have you back with us!Best regards,

10/10 Excellent

antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
as soon we arrived we where greeded with great smile and personality which made as very welcome and secure all the people working there we very friendly and all ready to help in any why thanks Tony Resort will love to come back
Stayed 7 nights in Jun 2023
Response from Tony Resort Management on 19 Jun 2023
Dear Antonio,Thank you for your great review score of your recent stay with us!We will make sure to pass on your compliments to our team members who contributed to your enjoyable stay.Thank you for choosing our hotel and we look forward to welcoming you back on your next visit.Best regards,

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and value for money.
Stayed 10 nights in May 2023
Response from Tony Resort Team on 15 Jun 2023
Dear Steve,Thank you very much for your very positive review, we are so glad you had an "unforgettable" vacation and for recognizing that our staff add that extra ingredient that can make one's stay even better. Please come and visit us again so that we can offer you another unforgettable stay. Best Regards,

10/10 Excellent

Anthony

Travelled with partner
Liked: Staff & service, property conditions & facilities
Tony’s is great value for money. Close to everything in Patong. It’s an older style resort but has a great pool and big rooms. Staff are very friendly and helpful ( not a lot of English spoken but that said, their English is better than my Thai.) There was some noisy renovations going on next door during the day but that’s not this hotels fault. Breakfast was basic so if you want that, take it as part of the booking option as it will be more expensive on site.If you’re looking for value for money with nice rooms and a great pool I would certainly recommend it.
Stayed 8 nights in May 2023
Response from Tony Resort Team on 3 Jun 2023
Dear Anthony,Thank you for taking the time to review your recent stay at Tony Resort. We appreciate your feedback and are glad to hear that you found our resort to be great value for money and our location close to everything in Patong was convenient for you. we are glad that you found our rooms to be spacious and our pool to be great.Our friendly and helpful staff are committed to providing excellent service, even if there may be some limitations with English proficiency. We appreciate your understanding and patience in this matter.We apologize for any inconvenience caused about the noisy renovations next door, and about the breakfast options and pricing. We constantly strive to improve our offerings and ensure that our guests have a satisfying dining experience.We are grateful for your recommendation and hope to welcome you back in the future for another pleasant stay.Warm regards,

10/10 Excellent

Raymond, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tony resort has a lot of character which sets it apart from other multi national resorts.Convenience to walk to all popular tourist destinations Bangla Rd,Jung Ceylon,O Top and numerous restaurants.The staff were allwas helpfull and smiling the lady at the tour desk allways very happy all staff allways said good morning/afternoon/evening allways nice to hear
Stayed 21 nights in May 2023
Response from Tony Resort Team on 3 Jun 2023
Dear Raymond,Thank you for taking the time to share your feedback about your recent stay at Tony Resort. We are thrilled to hear that you found our resort to have a unique character that distinguishes it from other multinational resorts.We're delighted that you found our location to be convenient, allowing you to easily explore popular tourist destinations such as Bangla Rd, Jung Ceylon, O Top shop, and various restaurants.We are especially pleased to learn that our staff made a positive impression on you. Our team members strive to provide excellent service with a friendly and helpful attitude. We will definitely pass on your kind words to the lady at the tour desk and the rest of our staff. It's great to hear that their smiles and warm greetings made a difference in your stay.we appreciate your feedback and your choice to stay at Tony Resort. We look forward to welcoming you back for another memorable experience.Best regards,

10/10 Excellent

Justina

Stayed 2 nights in May 2023
Response from Tony Resort Team on 11 Jun 2023
Dear Justina,Thank you for your time for giving us the review. We really appreciate you being our guest. We hope to see you on your next visit.

6/10 Okay

John

Liked: Cleanliness, staff & service
Room was very small,but staff service was very good. Hotel is close to everything you need, Very good location.
Stayed 10 nights in Apr 2023
Response from Tony Resort Team on 14 May 2023
Dear John,Thank you for taking the time to share your feedback. We appreciate your positive comments about our staff service and convenient location. We are glad to hear that our hotel's location was convenient for your needs and that you found it to be close to everything you needed during your stay.Thank you for acknowledging our staff's efforts in providing excellent service. We take pride in delivering attentive and friendly service to our guests.Once again, thank you for your feedback. We hope to have the opportunity to welcome you back to our hotel in the future.Best regards,Tony Resort Management

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Stay was enjoyable and staff very friendly
Stayed 12 nights in Apr 2023
Response from Tony Resort Team on 25 Apr 2023
Dear Nicholas,Thank you for sharing your positive feedback about your recent stay at our hotel! We are thrilled to hear that you had an enjoyable experience and that our staff were friendly during your stay.We appreciate your kind words and thank you for choosing to stay with us. We look forward to welcoming you back to our hotel in the future for another wonderful experience.Best regards,Tony Resort Team

10/10 Excellent

Katie

Stayed 4 nights in Apr 2023
Response from Tony Resort Team on 5 May 2023
Dear Katie,We can't thank you enough for your fantastic review score! It's always a pleasure to receive positive feedback.Thank you for choosing our hotel and we look forward to welcoming you back on your next visit!Warm regards,Tony Resort Team

10/10 Excellent

smadar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!!!
We arrived for two days and stayed for a week. Perfect hotel!!! In the center and close to everything, 200m from Bangla Street. The staff was smiling and kind, especially the reception representative, she upgraded our room and our every request was answered positively and with a smile. Very large and clean rooms, excellent air conditioner! Refrigerator, safe, bottles of water, kettle, free towels, shampoo and more... Clean pool (very important, in other hotels the pools are not clean) In the evening there was a soap party in the pool and it was really fun. Fresh and delicious breakfast, eggs/omelet on the spot at your request, vegetables, stews, sauces, cornflakes, fresh fruit and much more... There are laundry and ironing services for 50 baht and the laundry comes back clean and fragrant. In short, they made our vacation perfect!! We will definitely be back! Thank you
Stayed 4 nights in Apr 2023
Response from Tony Resort Team on 8 Apr 2023
Dear Smadar,Thank you for taking the time to share your wonderful experience at our hotel! We are thrilled to hear that you had an excellent stay with us and that our facilities and services exceeded your expectations.Our team is dedicated to providing exceptional hospitality, and we are delighted that you found our staff to be friendly and accommodating. It's always great to receive positive feedback from our guests, and we are grateful for your kind words.Thank you for choosing our hotel and we look forward to welcoming you back on your next visit to Tony Resort.Best regards,Tony Resort Hotel Management

10/10 Excellent

warwick lloyd, Hampton park

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at tony resort 5 times. It is close to nightlife, shopping centre, beach. Perfect location. The hotel is basic & nothing special but good enough. Breakfast is good, rooms are good, pool is good. Probably the only complaint is the mattress is like sleeping on concrete. We have stayed at multiple hotels around Patong but tony resort ticks all the box’s for the price.
Stayed 8 nights in Mar 2023
Response from Tony Resort Team on 8 Apr 2023
Dear Warwick ,We appreciate your review and are glad to hear that you had a good stay with us. We take all guest feedback seriously and will use your comments to improve the guest experience. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back in the future.Best regards,Tony Resort Team

8/10 Good

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean environment and friendly staff
Stayed 2 nights in Feb 2023
Response from Tony Resort Team on 4 Mar 2023
Dear George,Thank you for choosing to stay with us and for taking the time to leave a review of your experience. We are thrilled to receive a rating of 8 out of 10, and we appreciate your feedback.We are happy to hear that you enjoyed your stay and found our environment to be clean and our staff are friendly. We take pride in providing our guests with a pleasant and enjoyable stay, and your feedback is a great motivator for us to continue to provide high-quality service.We would love to have the opportunity to welcome you back in the future and provide you with another great stay. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Thank you again for your review, and we hope to see you soon.Best regards,Tony Resort Team

6/10 Okay

Rajiv

Liked: Staff & service
Disliked: Cleanliness
Mixed feelings about the hotel.
The hotel is situated in the heart of the holiday busy area of Patong, only 5 minutes from the beach. The room was reasonable sized but the bathroom was very basic with a bath but only shower setting. The rooms were cleaned or should I say on some days only water, towels were replaced and nothing else was cleaned. It depended on the cleaner on the day. The balcony was never cleaned for the two weeks we stayed. Aircon was ineffective and noisy. But the breakfast was good and service by staff was great. They made the best milkshake in Patong.
Stayed 14 nights in Jan 2023
Response from Tony Resort team on 11 Feb 2023
Dear Rajiv,We would like to thank you for giving us your feedback on your stay. Unfortunately, We would like to sincerely apologize for any inconvenience caused. We have taken note of all the issues mentioned so that improvements can be made especially cleaning on the balcony. We appreciate that you chose Tony Resort for your stay. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit.Kind regards,Tony Resort Team

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and close to patong beach good location
Stayed 7 nights in Jan 2023
Response from Tony Resort Team on 10 Feb 2023
Dear william,Greetings from Tony ResortThank you for taking the time to share your lovely feedback with us.Your review made our day.We are delighted to hear that you enjoyed your stay.The team and I are looking forward to welcoming you once again.Regards,Tony Resort Team

2/10 Terrible

David

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Dec 2022
Response from Tony Resort Team on 15 Jan 2023
Dear David,Thank you for your review. It was a pleasure to have you as our guests and we hope to see you on your next visit.Looking forward to seeing you again, Best Regards,Tony Resort Team

10/10 Excellent

Vincent

Stayed 3 nights in Dec 2022
Response from Tony Resort Team on 1 Jan 2023
Dear Vincent,Thank you so much for your review scores. It was a pleasure to have you as our guests and we hope to see you on your next visit.Looking forward to seeing you again, vincentBest Regards,Tony Resort Team

10/10 Excellent

Lynette Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, Nice pool, friendly staff
Stayed 6 nights in Dec 2022
Response from Tony Resort Team on 14 Dec 2022
Dear Lynette,Thank you for your time to give us the review about our rooms, facilities including our team members/ We look forward to seeing you again the next time you visit Phuket.Regards,Tony Resort Team

10/10 Excellent

NICOLE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely medium size hotel, great pool and lovely staff. Walking distance to everything you need. We will definitely stay again.😀
Stayed 14 nights in Nov 2022
Response from Tony Resort Team on 29 Nov 2022
Dear Nicole,Thank you for your nice positive review and for mentioning our staff who looked after you with great service. We look forward to seeing you again the next time you visit Phuket.Regards,Tony Resort Team

8/10 Good

daryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Nov 2022
Response from Tony Resort Team on 29 Nov 2022
Dear Daryl,Thank you so much for this review score. Your review made our day :) We really appreciate you being our guest. We hope to see you on your next visit.Regards,Tony Resort Team

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay at Tony Resort again.
Stayed 14 nights in Nov 2022
Response from Tony Resort Team on 29 Nov 2022
Dear Donna,Thank you for your comments concerning your stay at our hotel. We appreciate your time to provide us comments. It was a pleasure to have you as our guests and we hope to welcome you back soon.Regards,Tony Resort Team

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and quiet.
Stayed 7 nights in Oct 2022
Response from TONY RESORT TEAM on 11 Oct 2022
Dear Steven, Thank you so much for giving us the review. Your review made our day :) We really appreciate you being our guest. We look forward to seeing you again the next time you visit PhuketRegards,

6/10 Okay

Geoffrey

Liked: Cleanliness, staff & service
Disliked: Amenities
Ongoing maintainence or repairs to the hotel meant that it was rather noisy during the day.
Stayed 16 nights in Aug 2022
Response from Tony Resort Team on 20 Sept 2022
Dear Geoffrey,Thank you for your comments concerning your stay at our hotel. We appreciate your time to provide us comments. We consistently strive to exceed all guests’ needs and expectations and maintain the highest level of standard and service throughout the hotel. Regards,

10/10 Excellent

GAVIN

Liked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2022

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Tony Resort Team on 26 Aug 2022
Dear Hans,Thank you for your amazing review scores concerning your stay at our hotel. We appreciate your time to provide us reviiew scores. It was a pleasure to have you as our guests and we hope to welcome you back soon.Regards,Tony Resort Team

10/10 Excellent

Raymond Dennis, Melbourne

Liked: Staff & service, amenities, property conditions & facilities
Approachable staff clean property great pool
Stayed 20 nights in Jul 2022
Response from Tony Resort Team on 11 Aug 2022
Dear Raymond, Thank you so much for this amazing review. Your review made our day :) Thank you for liking our hotel. We really appreciate you being our guest. We look forward to your return.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2022
Response from Tony Resort Team on 15 Jul 2022
Thank you so much for this amazing review score. Your review made our day :) We really appreciate you being our guest. We hope to see you on your next visit. Regards,

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central
Centrally located, very clean hotel, staff are great
Stayed 4 nights in May 2022
Response from Tony Resort Team on 12 Jun 2022
Thank you for your comments concerning your stay at our hotel. We appreciate your time to provide us comments. It was a pleasure to have you as our guests and we hope to welcome you back soon.

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good affordable hotel friendly staff
Really enjoyed the stay. Staff were rrally nice and Friendly. We had a poolside room great for the kids and pool was clean and kept in good condition. The reception manager was great dealt with anything we asked. Only small issue is the toilet handle came off a few times but cleaner fixed it each time. Good affordable hotel with easy access to beach will definitely stay again
Stayed 4 nights in Dec 2021
Response from Tony Team on 11 Jan 2022
“Thank you so much for taking the time to leave us this amazing review. It made our day and we will share this to our team. We hope to see you when you are back to the island soon”

6/10 Okay

David, Melbourne

Travelled with partner
Bed was very hard. Breakfast was disappointing, couldn't even cook eggs right. Would not book again
Stayed 4 nights in Mar 2020
Response from Tony Resort on 12 Mar 2020
Thank you for your feedback. Please accept our apologies for the disappointment you experienced. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Feb 2020
Response from Tony Resort on 24 Feb 2020
Thank you for your score. We hope that we would get a chance to make it up to you on your next stay in Phuket.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from Reservation on 2 Feb 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Duanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place,great staff, brilliant location
Stayed 5 nights in Nov 2019
Response from Tony Resort on 7 Dec 2019
We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.