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So I have stayed here for about 25 days on and off wating for my new place.
They have over charged me. One of the ladies the runs the front desk is rude. I have spent literally thousands of dollars and they are now not wanting to honor my points that I have earned.
I don't know it seems like they will go out of there way to make the experience worse. You would think it would be the opposite especially with someone who is buying a room so constantly. I still have another two weeks before my new place is ready and I am now looking for a new hotel.
If you can find another place around the same price... Go there.
Tyler
Stayed 1 night in Apr 2024
6/10 Okay
Walter
Business traveller, Travelled with partner
20 Apr 2024
Disliked: Property conditions & facilities
Needs a rehab, whomever was hired to work on the structure ie rooms, bathrooms walkways their performance is substandard.
Breakfast wasn’t really available. Just a juice, coffee, granola bar setup.
Emily
Stayed 3 nights in Apr 2024
2/10 Terrible
Tyler
18 Apr 2024
Tyler
Stayed 1 night in Apr 2024
4/10 Poor
Tyler
18 Apr 2024
Disliked: Cleanliness, staff & service, amenities
What can I say really. Property is what it is. You have good hotels and bad hotels... This is a bad hotel.. They over charge. There is no breakfast. Could say a more... But wouldn't change anything. I would not recommend coming here. Most hotels are better than this place. Either the same price or a little bit more expensive 10 to 20 bucks but way way nicer.
Upon check in we were over charged and the front desk staff did not enter our existing reservation details and did not enter our discount, AAA, details so we were not given the discount although she said she applied it and took a copy of our AAA card.
The property was noisy all night long.
The front desk was difficult to deal with regarding their errors.
The security staff was great and watched the parking lot.
The housekeeping lady was delightful and efficient. We appreciated her very much.
We are still following up with the Super 8 by Wynham Mesa/ Gilbert for our overcharge amount. This has not been an easy task to get our over charge in the amount of $138.04.
The rooms were dirty, stuff all over floors. Nothing cleaned. Had to buy blankets because the ones in the room were awful. Would never rent there again!
It's not a 5-star resort, it's a low price place to stay, and for that it excels. We found that it had all of the basic necessities and it served us well. It was convenient to the places that we needed to be, was clean, and the staff were friendly. What more could one ask for?
Do not stay at this place. The room i checked into had water on the floors in the entry and bathroom. There was visible water damage to the ceiling (where water was actively leaking) and to the compisite wood flooring. The pillows were not clean as evidenced by the smell. The parts of the floor that weren't wet were dirty also.
I asked for a clean room and was given a room with two full beds instead of a single king. While this room was clean, the smell of weed permeated the placd and the bathtub in the new room would not drain. I killed several flies in my room ad during the night i was bit by a spider. Absolute never staying here again.
Aaron
Stayed 2 nights in Mar 2024
2/10 Terrible
Nadeja
Travelled with family and small children, Business traveller
The rooms were nasty the bathroom nasty it smells in the room like embedded smoke The bedding was dirty had to switch rooms still very dirty slept in my clothes so dirty
The room was NOT CLEANED!!There was used towels and the bed wasn’t made. It was gross. There was a young girl that offered us drugs outside then she went inside and was talking to the stsff( don’t know if she was an empire or was related to the woman she was talking to). We did call the front desk and she said the ONLY thing she could do was get us clean towels. The girl that came to inspect our rooom said there was no other rooms available and I wanted a refund but of course she wouldn’t do it. I will NEVER STAY THERE AGAIN!!! It was really GROSS AND DIRTY!!!
Property was dirty. Floors wore out… need to replace. Dog feces just outside door… wasn’t cleaned up for days. Bathroom tub, mold, no stoppers for tub or sinks, rust on Kleenex holder. Smell from sink.
All landscape was so old as well as the building. No closet. Everything was VERY worn and unattractive. Unusual odors, not pleasant! We went to our room and turned around and left.