Outdoor pool, pool loungers

Reviews of Hyatt Place Phoenix/Mesa

3 out of 5
Hyatt Place Phoenix/Mesa
1422 W Bass Pro Drive, Mesa, AZ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 785 out of 1148 reviews" "
Rating 8 - Good. 249 out of 1148 reviews" "
Rating 6 - Okay. 70 out of 1148 reviews" "
Rating 4 - Poor. 27 out of 1148 reviews" "
Rating 2 - Terrible. 17 out of 1148 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Like: Walking distance to shuttle bus to get to Sloan Field. Like: Breakfast although out kid-chaotic was generally very good. Dislike: Rooms are tired and could use an upgrade
Stayed 4 nights in Mar 2024
Response from Customer Service on 15 Apr 2024
Jeff, it's great to hear you appreciated our location's proximity to Sloan Field and our inclusive breakfast. We also acknowledge your feedback about the room conditions. We are continually striving to improve our guest experience and your input helps us in that process. We're looking forward to welcoming you back in the future, hopefully, to a renewed experience.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for soccer team
Stayed 2 nights in Apr 2024
Response from Customer Service on 9 Apr 2024
James, it's wonderful to see Hyatt Place Phoenix/Mesa was a fitting choice for your soccer team. We take pride in providing the perfect setting for any group. Looking forward to your next visit.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great…only things I did not like was the bathrooms was small ( bring your own shampoo ) and the tv was old ( not able to use apps ) Breakfast was good.. and there is lots of things to do around the hotel.
Stayed 6 nights in Mar 2024
Response from Customer Service on 6 Apr 2024
Jason, it's splendid to hear the Hyatt Place Phoenix/Mesa made a positive impact on your stay. We're thrilled that you appreciated our breakfast offerings and found our location advantageous. We appreciate your comments regarding the size of the bathrooms and the in-room TV technology. Our team constantly strives to improve guest experiences and will take your feedback into consideration. We look forward to welcoming you back for another enjoyable stay.

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is very friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Customer Service on 7 Apr 2024
Gabriel, it's gratifying to hear you appreciated the warmth and assistance provided by our team members at Hyatt Place Phoenix/Mesa. We're looking forward to welcoming you back on your next visit.

8/10 Good

Carly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was great. My only complaint was that the person at the front desk when I was checking in was not very competent. He kept asking for help from a coworker. The beds were comfortable and the breakfast was nice. Would stay here again.
Stayed 3 nights in Mar 2024
Response from Customer Service on 5 Apr 2024
Carly, it's delightful to hear that you found Hyatt Place Phoenix/Mesa to be a great location for your stay. We're glad you enjoyed the comfortable beds and the breakfast. Your noted experience with the check-in process is something we will definitely look into, as we aim for seamless and efficient services. Your willingness to return encourages us all, and we eagerly await your next visit.

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 4 nights in Mar 2024
Response from Customer Service on 1 Apr 2024
Jesus, we're delighted to hear you had such a wonderful stay at Hyatt Place Phoenix/Mesa! Your positive feedback is greatly appreciated. We look forward to welcoming you back in the near future.

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience
Stayed 1 night in Mar 2024
Response from Customer Service on 1 Apr 2024
Rob, we're delighted to hear that you had a pleasing experience at Hyatt Place Phoenix/Mesa. Your positive feedback is very appreciated and we can't wait to welcome you back for another memorable stay.

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Sloan park for spring training!
Stayed 6 nights in Mar 2024
Response from Customer Service on 1 Apr 2024
Sara, it's wonderful to hear that you found our location convenient for your spring training visits to Sloan Park. At Hyatt Place Phoenix/Mesa, we're happy to provide our guests with a prime location to ensure wonderful and memorable stays. We hope to see you again in the future during your next spring training trip.

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a hotel- NOT a resort by any means. Small pool. Hot tub. Nothing fancy. Room was fine. Staff very nice.
Stayed 5 nights in Mar 2024
Response from Customer Service on 30 Mar 2024
Elizabeth, we appreciate your feedback. It's fantastic to read that our team members at Hyatt Place Phoenix/Mesa were able to provide you with a positive experience. We understand your observations regarding our pool and hot tub facilities, which although modest and not resort-like, we hope served their purpose. We're glad you found your room comfortable and our team welcoming. Looking forward to hosting you again soon on your future visits.

8/10 Good

Amanda R, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many restaurants, a theater, Walmart and 20 min walk to Sloan. Easy access to highways to get to any destination. Hotel was clean, staff were attentive, and lobby had awesome chocolate chip cookies for purchase. Included breakfast was stocked with option of scrambled eggs, a meat, and either pancakes or waffles with fruit, toast, bagels, and yogurt. AC was noisier than anticipated and maintenance did best to address. Wall paper was pealing in some spots (2nd floor elevator buttons, bathrooms) and bed was firmer than I prefer. Plenty of seats at pool and towels available pool side.
Stayed 5 nights in Mar 2024
Response from Customer Service on 30 Mar 2024
Amanda, thank you for the feedback on your stay at the Hyatt Place Phoenix/Mesa. It's great to hear you enjoyed the convenient location, appreciated our cleanliness, and had a chance to taste our delicious chocolate chip cookies. We're also glad our breakfast pleased you.We note your comments regarding the AC's noise level and the overall room comfort. Your comfort is key to us, and our team is continually seeking ways to improve the guest experience. We've taken your feedback into account and will strive for betterment.We're delighted to hear you had an enjoyable time by the pool. Once again, thank you for your review and we're looking forward to welcoming you back in the future.

10/10 Excellent

Timothy J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cookies and very clean
Stayed 6 nights in Mar 2024
Response from Customer Service on 27 Mar 2024
Timothy J, it's delightful to hear your positive remarks about Hyatt Place Phoenix/Mesa. The cleanliness of our hotel and the enjoyable cookies we offer are something we take great pride in. We're glad it added to your experience. We look forward to welcoming you back in the near future.

2/10 Terrible

Donna

Stayed 2 nights in Mar 2024
Response from Customer Service on 14 Apr 2024
We appreciate you taking the time to share your feedback, Donna.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 Excellent

Valarie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
This property was amazing. We will definately be back for another stay.
Stayed 1 night in Mar 2024
Response from Customer Service on 27 Mar 2024
Valarie, it's wonderful to hear that you had such an enjoyable stay at Hyatt Place Phoenix/Mesa. We're delighted to know that it surpassed your expectations. Our team members eagerly await the opportunity to welcome you back for yet another memorable stay. Thank you for your kind words.

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included
Stayed 2 nights in Mar 2024
Response from Customer Service on 24 Mar 2024
Andres, it seems you enjoyed the inclusive breakfast at Hyatt Place Phoenix/Mesa. Breakfast is a great way to start the day, and we're delighted to hear that yours was to your satisfaction. Looking forward to serving you again soon.

10/10 Excellent

Andrew, Tujunga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 22 Mar 2024
Andrew, it's such a pleasure to see your top-notch rating of the Hyatt Place Phoenix/Mesa. It seems like you had a fabulous stay with us and it delights us to know this. We genuinely appreciate your recognition and look forward to welcoming you back on your next visit. Safe travels!

8/10 Good

Charlene Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did a great job with the breakfast every morning. We had planes flying over every minute or two, but it wasn't noticeable from the inside.
Stayed 5 nights in Mar 2024
Response from Customer Service on 21 Mar 2024
Charlene, it's lovely to hear that you had a pleasant stay at Hyatt Place Phoenix/Mesa. Our team members indeed strive to elevate your breakfast experience each morning. We're glad to know the aircraft noise did not intrude on your tranquility within. We're looking forward to welcoming you back for another enjoyable visit.

10/10 Excellent

Bernice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 2 nights in Mar 2024
Response from Customer Service on 19 Mar 2024
Bernice, we're thrilled that your experience at the Hyatt Place Phoenix/Mesa was pleasing. Your brief yet meaningful comment is highly appreciated. We're looking forward to your next visit.

10/10 Excellent

Cathy

Stayed 4 nights in Mar 2024
Response from Customer Service on 8 Apr 2024
Cathy, thank you for sharing your high rating for Hyatt Place Phoenix/Mesa! We are thrilled to see that you enjoyed your stay with us. We're looking forward to welcoming you back in the near future.

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very clean & quiet
Stayed 1 night in Mar 2024
Response from Customer Service on 16 Mar 2024
Nicole, your positive remarks about the Hyatt Place Phoenix/Mesa are truly appreciated. We're glad you enjoyed the convenient location, as well as the cleanliness and tranquility of our establishment. We're looking forward to the opportunity to welcome you back on your next visit to Phoenix/Mesa.

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on 15 Mar 2024
Anna, thank you for your high rating of Hyatt Place Phoenix/Mesa! Our team is delighted to know you had a great experience with us. We look forward to welcoming you back next time you visit Phoenix/Mesa.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on 15 Mar 2024
Michael, it's great to hear you had a positive stay at Hyatt Place Phoenix/Mesa. We appreciate your generous rating and look forward to welcoming you back in the near future.

10/10 Excellent

Jossilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Customer Service on 13 Mar 2024
Jossilyn, it's a pleasure to hear about your exceptional experience at Hyatt Place Phoenix/Mesa. We immensely value your patronage and optimistic rating. We're already looking forward to your next visit. Safe travels!

10/10 Excellent

Chris, Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Customer Service on 13 Mar 2024
Chris, it's wonderful to hear about your positive experience at Hyatt Place Phoenix/Mesa. We continually strive to deliver exceptional service and are thrilled to hear we made a positive impact during your visit. We eagerly look forward to your return.

10/10 Excellent

Jill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property
Stayed 2 nights in Mar 2024
Response from Customer Service on 11 Mar 2024
Jill, it's wonderful to know you enjoyed your stay at Hyatt Place Phoenix/Mesa. We truly appreciate your appreciation for our property. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is the morning was very legitimate.
Stayed 3 nights in Mar 2024
Response from Customer Service on 11 Mar 2024
David, it's great to hear you enjoyed the morning meal at Hyatt Place Phoenix/Mesa. Authentic breakfast is one of the many things we pride ourselves on. We appreciate your feedback and look forward to welcoming you back soon.

10/10 Excellent

Yeping

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super easy spot
Stayed 1 night in Mar 2024
Response from Customer Service on 11 Mar 2024
Yeping, thank you for the kind words about Hyatt Place Phoenix/Mesa. It's great to hear how seamless your experience was with us. We look forward to welcoming you back in the future.

10/10 Excellent

Sandra, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the clean rooms. My husband enjoyed the Bass Pro shop that is at a walking distance.
Stayed 1 night in Mar 2024
Response from Customer Service on 8 Mar 2024
Sandra, it's fantastic to know that you savored the convenience and tidiness during your stay at Hyatt Place Phoenix/Mesa. It brings us great joy to learn that your husband enjoyed the proximity to Bass Pro Shop. We're excited to welcome you back in the future.

10/10 Excellent

Thu, mckinney

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Feb 2024
Response from Customer Service on 8 Mar 2024
Thanks for the outstanding rating, Thu!We're delighted your time at Hyatt Place Phoenix/Mesa was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

8/10 Good

Michael

Travelled with group
Liked: Property conditions & facilities
Very good location- easy access to nearby shopping and freeways. One disappointment- we stayed four nights and our room wasn’t cleaned/refreshed a single time. We were told this would occur every other day which would have been totally acceptable. We didn’t have big needs, mainly fresh towels and waste cans emptied. To be fair, we should have said something to the front desk on our third day….
Stayed 4 nights in Mar 2024

10/10 Excellent

Linda, Stanley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Appeared safe. Lots of eating and shopping in area
Stayed 2 nights in Feb 2024
Response from Customer Service on 4 Mar 2024
Linda, it's great to hear that you enjoyed the breakfast at Hyatt Place Phoenix/Mesa and found our location to be convenient. We appreciate the safe feeling our hotel provided and we are thrilled that you took advantage of the variety of dining and shopping options in the area. We can't wait to welcome you back in the future.

4/10 Poor

Dave

Disliked: Cleanliness, property conditions & facilities
Worst pillows ever. Dirty carpet
Stayed 6 nights in Feb 2024
Response from Customer Service on 3 Mar 2024
Dave, it's disappointing to hear your recent experience did not meet expectations. Indeed, we strive to provide a comfortable stay for every guest, so your feedback about the cleanliness and quality of amenities is noted. Our teams will focus on bettering these aspects. We hope for an opportunity to make a better impression in future.

10/10 Excellent

Daisy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room clean and safe nice staff
Stayed 1 night in Mar 2024
Response from Customer Service on 3 Mar 2024
Daisy, it's uplifting to hear that you found yourself in a wonderfully pristine and secure space during your time at Hyatt Place Phoenix/Mesa. We're grateful for your acknowledgment of our amiable team members. We hope for an opportunity to serve you again in the future.

4/10 Poor

James

Travelled with partner
Disliked: Property conditions & facilities
Didn't like the word work and wooden furniture. Both were warn and in need of refinishing. Didn't like not having hot water for some periods of the morning. Didn't like loosing power for a couple of hours one evening.
Stayed 5 nights in Feb 2024
Response from Customer Service on 29 Feb 2024
James, thank you for sharing your feedback. It's unfortunate to hear about your experiences with our furnishings and the occasional lack of hot water. We understand how these elements can impact one's stay. Additionally, it is regrettable to hear about the power outage you experienced. We assure you that we will take your comments on board for future improvements. We hope for another chance to provide you with a better stay.

4/10 Poor

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Both of the beds in my room were very uncomfortable, as they sank down in the middle.
Stayed 2 nights in Feb 2024
Response from Customer Service on 29 Feb 2024
Theresa, it's regrettable to learn that the comfort level of the beds in your room didn't live up to your expectations. Please be assured we strive to provide a comfortable environment for all of our guests. Your feedback is valuable to us and will be used to further enhance the guest experience. We hope you will allow us the opportunity to serve you better in the future.

8/10 Good

Kelley, Harvard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for a visit to Cubs Sloan Park. The staff was very helpful and the hotel clean. The only drawbacks: No safe in the room, lack of usb charging ports, though there were plenty of outlets, and the television had limited channels. I would stay again.
Stayed 2 nights in Feb 2024
Response from Customer Service on 29 Feb 2024
Kelley, thank you for choosing Hyatt Place Phoenix/Mesa during your visit. It's wonderful to hear that you appreciated our helpful team members and cleanliness. We have noted your feedback regarding the safe, charging facilities, and TV channels. It's delightful to know you would consider staying with us again and we look forward to that opportunity.

4/10 Poor

B.A.

Liked: Staff & service
Disliked: Property conditions & facilities
The property was close to great amenities and to the airport. Both light bulbs above the bed were out, the alarm clock would work. The time was off by hours and would not set. The carpet had wrinkles and tears in it and was a trip hazard. There was no way to turn the air up and I froze my butt off. Not what I've been accustomed to in other Hyatt Place stays.
Stayed 1 night in Feb 2024
Response from Customer Service on 29 Feb 2024
B.A., we appreciate your feedback. It is great that you found our location convenient. We're sorry to hear about the various issues you experienced in your room and discomforts with the temperature settings. We are dedicated to contributing to the experience you expect from us, and regret you faced such issues during your stay. We firmly feel this does not reflect our overall accommodation quality or the high standards we set for our property. We'll ensure that such matters are looked into. We hope you'll give us another opportunity to provide a more satisfying stay in the future.

10/10 Excellent

Pat

Travelled with partner
The staff were all very friendly and helpful ! We were traveling from Wisconsin to Arizona and stayed there 3 different night there and on the way back !!! Continental breakfast very good and nutritious .
Stayed 2 nights in Feb 2024
Response from Customer Service on 28 Feb 2024
Pat, it's wonderful to hear about your positive experiences at Hyatt Place Phoenix/Mesa. We are thrilled our team members made you feel welcome and were able to assist you during your stays. It's great to know you enjoyed our nutritious breakfast offerings. We value your patronage and look forward to serving you again on your next visit. Safe travels!

8/10 Good

James Angus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to find and central to many things. Downtown Mesa was a short drive away with some cool shops, good food and a few breweries too!
Stayed 7 nights in Feb 2024
Response from Customer Service on 27 Feb 2024
James, thank you for your favorable review. At Hyatt Place Phoenix/Mesa, we strive to provide our guests with a convenient location and wonderful nearby attractions. We're delighted that you appreciated our central location and the proximity to downtown Mesa. We hope you'll consider staying with us again the next time your travels bring you to Phoenix.

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Short drive or actually could have walked to Sloan park. Coffee , shopping and restaurants nearby. Close to highway. And a nice breakfast with lots of seating.
Stayed 3 nights in Feb 2024
Response from Customer Service on 2 Mar 2024
Cheryl, we take great pleasure in hearing how much you enjoyed the convenient location and proximity to local attractions at Hyatt Place Phoenix/Mesa. Your compliment towards our delicious breakfast hasn't gone unnoticed either. We can't wait to welcome you back and continue exceeding your expectations in the future.

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Sloan Stadium !!
Stayed 2 nights in Feb 2024
Response from Customer Service on 26 Feb 2024
Maritza, it's great to hear you appreciated the convenient location of Hyatt Place Phoenix/Mesa, especially in regards to Sloan Stadium. We strive to offer our guests the best experiences and we are delighted you found that to be true. We hope to welcome you again soon!

10/10 Excellent

Juan

Travelled with family and small children
Great service
Stayed 1 night in Feb 2024
Response from Customer Service on 24 Feb 2024
Juan, we couldn't be happier to learn of your enjoyment of the service at Hyatt Place Phoenix/Mesa. Our team members strive to deliver exemplary experiences for all our guests. Your appreciation strengthens their motivation. We look forward to welcoming you back on your next trip to Phoenix/Mesa!

10/10 Excellent

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff ver friendly and helpful !!
Stayed 1 night in Feb 2024
Response from Customer Service on 23 Feb 2024
Pat, it's splendid to hear that during your stay at Hyatt Place Phoenix/Mesa, you found our team members to be both amicable and supportive. We strive to ensure all our guests receive top-quality service and it's wonderful to see that reflected in your visit. We can't wait to have the pleasure of hosting you again very soon.

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is centrally located in the valley it is around an assortment of restaurants and shops, and a perfect place to stay overnight when we go to the airport. everything around property is good. but the room vanity drawers were worn, and looked terrible
Stayed 2 nights in Feb 2024
Response from Customer Service on 22 Feb 2024
Deborah, we appreciate you taking the time to review your stay with us at Hyatt Place Phoenix/Mesa. It's great to hear that our central location and nearby amenities added to the convenience of your stay. We have noted your feedback regarding the room vanity drawers and apologize for any inconvenience you may have experienced. The condition of all our room amenities is a priority, and we're constantly working to maintain it. We look forward to welcoming you back the next time your travels bring you to the area.

10/10 Excellent

Richard Kim

Liked: Cleanliness, staff & service, property conditions & facilities
was nice
Stayed 4 nights in Feb 2024
Response from Customer Service on 21 Feb 2024
Richard Kim, thank you for choosing Hyatt Place Phoenix/Mesa for your stay. We are glad to hear you had a pleasant experience and we appreciate your positive feedback. We look forward to welcoming you again during your next visit to Phoenix.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, front desk staff very helpful and the room was comfy.
Stayed 1 night in Feb 2024
Response from Customer Service on 20 Feb 2024
Heather, it is wonderful to learn that you appreciated the cleanliness of the Hyatt Place Phoenix/Mesa, along with the assistance from our front desk team and the comfort of our rooms. The entire team at Hyatt Place Phoenix/Mesa appreciates your feedback. We hope to see you again soon!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool and hot tub on property. Movie theater and restaurants within walking distance.
Stayed 1 night in Feb 2024
Response from Customer Service on 20 Feb 2024
Susan, it's wonderful to hear that you enjoyed your experience at Hyatt Place Phoenix/Mesa. We're thrilled you appreciated the convenience of our location, with entertainment and dining options just a short stroll away, as well as our appealing pool and hot tub. We're looking forward to welcoming you back during your next visit to Phoenix/Mesa.

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Feb 2024
Response from Customer Service on 20 Feb 2024
Shane, it's wonderful to know that you had a fantastic experience at Hyatt Place Phoenix/Mesa. We appreciate you sharing your review, and we look forward to making your next visit equally memorable.

10/10 Excellent

Vicky

Travelled with partner
We loved the location because a lot of the sites we wanted to visit were not too far and we had easy access onto freeways to get us wherever we wanted to go.
Stayed 7 nights in Feb 2024
Response from Customer Service on 19 Feb 2024
Vicky, it's truly rewarding to hear that you treasured the convenience of Hyatt Place Phoenix/Mesa's strategic location. It's fantastic that you were able to explore the nearby sites with ease due to our proximity to the freeway. We can't wait to welcome you back next time your travels bring you to Phoenix/Mesa.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay there
Stayed 4 nights in Feb 2024
Response from Customer Service on 17 Feb 2024
Nancy, we're absolutely delighted to hear that you enjoyed your recent visit to Hyatt Place Phoenix/Mesa. Your positive words are truly appreciated and we're thrilled that your stay was a memorable one. We eagerly await your return, giving us another opportunity to exceed your expectations. Safe travels!