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Reviews of Hôtel Suites Unic Renoir Saint Germain

3 out of 5
Hôtel Suites Unic Renoir Saint Germain
56 Rue Du Montparnasse, Paris, Paris

Reviews

7.0

Good

Rating 10 - Excellent. 46 out of 308 reviews" "
Rating 8 - Good. 128 out of 308 reviews" "
Rating 6 - Okay. 76 out of 308 reviews" "
Rating 4 - Poor. 37 out of 308 reviews" "
Rating 2 - Terrible. 21 out of 308 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Virgile

Travelled with family
Very convenient location, and cute little rooms but it's quite outdated. We left early, 645am, and couldn't get anything for breakfast because nobody responded to our email and the person in charge was late for their shift.
Stayed 1 night in Feb 2024

2/10 Terrible

Apurv

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelers should not go by the photos, rooms are very much congested not properly cleaned. Basic amenities like tea/coffee maker was not available. Moreover hotel staff entered in our room during checkout time without consent.

8/10 Good

Canan

Stayed 3 nights in Nov 2022

10/10 Excellent

Fe Dulce

Stayed 8 nights in Sep 2022

4/10 Poor

Eugenia

Stayed 5 nights in Jul 2022

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service
Excellent service, nice toom in a great location. Loved the stay.
Stayed 3 nights in Jul 2022

8/10 Good

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and convenient for families
Great location and charming place. Modest but good for families.
Stayed 3 nights in Jul 2022

4/10 Poor

Laurent

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Looks much better on their pictures than it really is.
Stayed 2 nights in Jun 2022

10/10 Excellent

Raema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all my travels rarely have I instantly felt so genuinely welcomed and at home. The manager is really friendly and has great energy.
Stayed 3 nights in Mar 2022

6/10 Okay

Analia

Travelled with family
Liked: Cleanliness, staff & service
Very good location
Stayed 9 nights in Mar 2022

6/10 Okay

Angelie

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Staff is amazing, but didnt have simple things like kettle in the room.
Stayed 4 nights in Jan 2022
Response from the manager on 8 Mar 2022
Dear Angelie,we were delighted to welcome you to our establishment. It was a pleasure to serve you. We apologize for the absence of a kettle in your room. We have one on request.Ask for it next time.Best regards the manager

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very friendly & accommodating, however; there was construction being done right outside our room. They started construction really early in the morning, so we weren't able to sleep -in. Everything else about the hotel was great.
Stayed 4 nights in Dec 2019
Response from the manager on 17 Jan 2020
Dear customer, we were delighted to receive you in our establishment; it was a pleasure to serve you. We are very happy that your stay in our company satisfies you.We apologize for the work and ask them to start early in the afternoon so as not to disturb you.Best regards the manager

8/10 Good

Marin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for 1 night
Big enough for a family. Very polite receptionist on arrival. The other two I communicated with later were ok too.
Stayed 1 night in Oct 2019
Response from the manager on 15 Nov 2019
Dear customer, we were delighted to welcome you to our establishment, it was a pleasure to serve you.We are very happy to see that your stay in our company was profitable.We wish you a good return.Salutations distinguished the director and his team

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Loved the location and set up for the room. Also enjoyed the open courtyard area leading to the rooms. Would have been nice for the master bed to be either one queen mattress or have a mattress cover holding the two smaller mattresses together. Never fun to wake up sleeping in a crack.
Stayed 4 nights in Oct 2019
Response from moussa on 15 Nov 2019
Dear customer, we were delighted to receive you in our establishment, it was a pleasure to serve you.We have taken note of your remark and have sent it to our director.All our apologies.Best regards the front desk

8/10 Good

Farid, Hollywood FL

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Like the staff and the fact that they gave us an hour extra to check out. Didn’t like the fact that the room was not clean enough. A lot of dust. Didn’t like the fact that in the duplex there’s a tv upstairs not downstairs where there is also beds.
Stayed 2 nights in Oct 2019
Response from the front desk on 16 Oct 2019
Dear Farid,we were delighted to welcome you to our establishment and it was a pleasure for our teams to serve you. We took note of your remarks and passed them on to our manager to improve some of our services.

2/10 Terrible

KWONG CHUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, Bad, room and hotel
I request three beds for 5people(3adult and 2kids), and i definitely pick THREE BEDS (2 double bed and 1 single bed). Finally i got the horrible room (room number is 106), the base is only SOFA BED, i really can not expect your company represent a SOFA bed to a regular bed, then go to the upstair, the hotel arrange two SINGLE BED, but these TWO SINGLE bed is only one "bed mattress", may i know how do i explain this room type? I only can say this is " One room with one king bed and sofa". I spend more USD200 to get this room(with my redeemed) and spend Euro 7 take the bus from Eiffel Tower and back to the ONE BED hotel. I rather just book ONE room hotel around the Eiffel Tower, dont waste my time. Last the room facility is totally STUPID, there are one toilet in the downstairs, but the toilet is without the SINK to wash the hand, we need to go up to another floor and wash, because the sink is located with the bathroom, is it insane?
Stayed 1 night in Aug 2019
Response from the manager on 16 Oct 2019
Dear Kwong Chun,we regret that you have not enjoyed your stay in our company unlike the majority of our friendly and sympthical clientele.We apologize.We allow ourselves to indicate that your appreciation is greatly enlarged in seen to harm our image.Regards the manager

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Baraah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and location
Everyone was very nice and helpful!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, close to all the small restaurants and subway. The suites are small, but good. Would stay here again
Stayed 2 nights in Jul 2019

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is very conviniently located. Lots of good restaurants nearby. On Saturdays a nice market is installed around the corner.
Stayed 5 nights in Jun 2019

8/10 Good

Chris, Indianapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome restaurants, a small shop for drinks & snacks just a few doors down and a super-close metro station makes this place a keeper. The air conditioning worked well in our room which was welcome during a hot July stay. The only downside was inconsistent WiFi. Not a problem for me since I used my international data plan.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic, very helpful. Also the hotel was in a great location
Stayed 8 nights in Jun 2019
Response from the manager on 2 Jul 2019
Dear customer, we were delighted to welcome you to our establishment, it was a pleasure for our team to serve you.We are delighted that you enjoyed your stay with us.We thank you warmly from the all staff for your rating.We wish you a pleasant return.Salutations distinguished the director and his team

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located 5 min walk to subway station. Very friendly staff and and nice breakfast.
Stayed 8 nights in Jun 2019
Response from the manager on 2 Jul 2019
Dear customer, we were delighted to welcome you to our establishment, it was a pleasure for our team to serve you.We are delighted that you enjoyed your stay with us.We thank you warmly from the all staff for your rating.We wish you a pleasant return.Salutations distinguished the director and his team

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jun 2019
Response from the manager on 13 Jun 2019
Dear customer, we were delighted to welcome you to our establishment, it was a pleasure for our team to serve you.We are delighted to see you had a good stay with us.We wish you a great return.Salutations distinguished the director and his team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great! Near transportation, dining and shopping.
Stayed 2 nights in Apr 2019
Response from the manager on 10 May 2019
Dear customer, we were delighted to welcome you to our establishment, it was a pleasure to serve you.We are very happy to see that your stay in our company was profitable.We wish you an excellent return.Salutations distinguished the director and his team

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2019
Response from the manager on 10 May 2019
Dear customer, we were delighted to receive you in our establishment and it was a pleasure to serve you.We hope that your stay among us was profitable. Salutations the director

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. We got an apartment that had a twin bed, sofa bed and a queen bed upstairs. The only problem was the only sink is inside the upstairs bathroom, so we all had to wait if we needed the sink for anything. The room came with a fridge and the apartment was really cute. Pretty close to two metro stations, so it was easy enough to get everywhere. They also have a luggage room, so they let us keep bags there after we checked out so we could do a bit of touring before our train left. Would stay here again.
Stayed 1 night in Mar 2019
Response from the manager on 29 Mar 2019
Dear customer, we were delighted to welcome you to our establishment, it was a pleasure for our teams to serve you.We thank you for sharing your experience with other travelers.We wish you a good return.Salutations distinguished Director

8/10 Good

Ferry

Liked: Cleanliness, staff & service, room comfort
Paris trip
Good location.
Stayed 4 nights in Dec 2018
Response from the manager on 16 Jan 2019
Dear customer, we were delighted to receive you in our establishment.We are very happy to note that your stay in our company was successful.We wish you an excellent return.Salutations the director

8/10 Good

Heidy

Small tiny rooms but pretty central to everything
Stayed 2 nights in Aug 2018
Response from the manager on 18 Sept 2018
Dear Heidy, we were delighted to welcome you to our hotel and are very happy to hear that our establishment has pleased you despite the size of the room you have available. We will be pleased to offer you a larger room of a next stay in our company.We wish you an excellent return Dear Sir and a good continuation in your sector of activity.Salutations distinguished the director and his team.

8/10 Good

Kathy, Pennsylvania USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, simple accommodations, beds, baths, a lovely patio with a few chairs overlooking a pretty courtyard.
Stayed 1 night in Jul 2018
Response from the manager on 18 Sept 2018
Dear Kathy, we were delighted to receive you in our hotel and are very happy to see that the establishment has delighted you. Excellent return dear Madam and soon. Distinguished the director and his team.

10/10 Excellent

Pablo, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, really nice area with tons of cafes and bistros, very well situated, lots of options to go around Paris with ease.
Stayed 4 nights in Jul 2018
Response from the manager on 18 Sept 2018
Dear Pablo, we would like to thank you warmly for your appreciation, we are very happy to hear that our establishment has pleased you and that you have been able to enjoy the great neighborhood where the hotel is located.Excellent return to you dear sir and soon. Distinguished delegates the director and his team.

8/10 Good

Johann, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely well located for metro and eateries.Very good experience.
Stayed 1 night in Aug 2018
Response from the manager on 18 Sept 2018
Dear Johann, we are very happy to note that your stay in our establishment has satisfied you.Thank you very much for taking the time to leave your opinion on our hotel. We wish you an excellent customer return and a good continuation in your sector of activity.Salutations distinguished the director and his team.

6/10 Okay

shahar

nice hotel. good value for money.
location was great. the room was ok, but not fine...not very clean and maintenance was poor. some of the desk employee were ok and some not. overall it was ok. wifi was slow.
Stayed 6 nights in Jul 2018
Response from the manager on 25 Jul 2018
Dear Shahar, we were delighted to receive you in our establishment, it was a pleasure for our teams to welcome you.We kindly apologize for the maintenance of the room you occupied, we have sent your comment a our convernante and maintenance staff so that the next time you come back to the establishment absolutely everything is impeccable.Bon back to you ma'am and happy holidays.Salutations distinguished the director and his team.

6/10 Okay

Rebecca, Boston, MA

Disliked: Property conditions & facilities, room comfort
The property was listed as having air condidtioning - what they provide are free standing units that need to be vented out of a window. If you want it to run through the night you need to leave the window open which means the mosquitoes are able to come in - we had the choice of being hot or having mosquito bites. The card in the room says that breakfast is served from 7-10:30 in the lobby. There is a 5 euro charge to have it brought to your room. It doesn't mention a price of breakfast so we took it to mean that it was included with the room charge. We were quite surprised to be charged 12 euros per person for each day that we ate breakfast.
Stayed 5 nights in Jul 2018
Response from the manager on 25 Jul 2018
Dear Rebecca, we apologize for the problem of air conditioning with the room you occupied. The problem was during the weekend, we had no choice but to place a portable air conditioning in the front room to ask for a technician.We kindly ask you to excuse us dear madam.We also want to indicate that the rate of breakfast is 12 euros per person whether it is served in room or reception, we will make a If you have been overcharged, you can count on our good faith. Good return to you and an excellent holiday to you and your family. Salutatiuons distinguished the director and his team.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel with perfect location
This hotel was perfect for us. The location was very good and the room was very comfortable. We went to Paris with our 2 kids from the USA for the first time and we really liked this hotel. I don't give the 5 stars because of 1 person. It is sad but the bad service of only one employee can destroy the good service of the others. The gentleman at the front desk was very rude to us. We asked him to book a taxi while doing the check out and because of a misunderstanding we told him to cancel it and then we asked him to "please do it again" He was very rude and told us that he already did it and with a very bad attitude he did it again. He called the taxi and someone else.. I dont understand french but I was able to understand 2 words: taxy and another one that can't say it here because it is a bad word.. He also farted in front of us.. Again it is sad because the hotel was very nice but only 1 person destroyed the good impression of this hotel for us.
Stayed 2 nights in Jun 2018
Response from the manager on 26 Jun 2018
Dear customer, we would like to offer you our sincerest apologies for this one person who has expressed bad will towards you, he must certainly have been overflowing and tired.All our sincere apologies for his behavior when you want a taxi As myself the director, I would make the remark (warning) so that it does not happen again, you can count on me. Apart from this incident, we are very happy to hear that the hotel has really pleased you. We are very happy to welcome you and welcome you dear customer.We wish you an excellent return to the USA.Salutations distinguished the director and his team.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from the manager on 20 Jun 2018
Dear customer, we were delighted to welcome you to our hotel, it was a real pleasure for our team to welcome you.We are very happy to hear that our hotel has pleased you.Thank you very much for sharing your experience with Other travelers.Good return to you and see you soon.Salutations distinguished the director and his team.

2/10 Terrible

WanderLustZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only pro about this hotel was that it was close to an metro/ bus stop. Our bathrooms in our rooms did not work -- when we called the front desk, they said they did not have a plumber until the following day. The shower doors were broken and couldn't close all the way. When we got back to our rooms, not all the beds were made. As we were leaving for dinner, the front desk demanded us to hand over our room keys, stating it was their policy for their guests to surrender room keys whenever they leave the facility but also mentioned that his colleagues may not have provided us the guidance when we checked in. Never will stay at this hotel again -- definitely do not recommend.
Stayed 2 nights in May 2018
Response from the manager on 15 Jun 2018
Dear Customer, after reading your comment, we understand your dissatisfaction with the state of the bathroom left by the previous customer. All our sincerest apologies dear sir.We would not want you to stay on a dismal image of our hotel and we will be ready to offer you an overnight stay to excuse us and convince you of our quality of service.

6/10 Okay

Verified traveller

Liked: Staff & service
Great location, not so clean
The location is amazing, the room is very small. It is not so clean
Stayed 4 nights in May 2018
Response from the manager on 1 Jun 2018
Madam, sir, we were delighted to receive you in our establishment, it was a real pleasure for our teams to welcome you.We kindly apologize for the approximate household made today, we will report it to our convernante in view that this does not happen again. Regards the director and his team.

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 2 nights in May 2018
Response from the manager on 1 Jun 2018
Madam,sir, we were delighted to receive you in our establishment, it was a real pleasure for our teams to welcome you. Good return to you and we hope soon.Kind the director and his team.

2/10 Terrible

Mark , San Diego CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trash
Trash The worst place on the planet the rooms are disgusting the room is full of flights The room smells very very bad the bathroom was destroyed it’s all broken tile the shower is broken the glass of the shower it’s broke it almost fell off one of my kids I really don’t recommend this place to anyone did not stay there
Stayed 3 nights in Apr 2018
Response from the manager on 8 May 2018
Mr Mark, after reading your comment, being myself the director, I went to control the room you occupied.There was nothing that you report.We find it really unfortunate that you told anything about your stay.Kind the director.

6/10 Okay

Ben

Disliked: Cleanliness, property conditions & facilities, room comfort
Not really good, they charge for the taxi 90€, the room is very small for five people, have only one bathroom for five that is very crazy
Stayed 6 nights in Mar 2018
Response from the manager on 21 Apr 2018
Mr Ben, we are sorry that the car service charged you 90 euros but it seems to us that it has nothing to do with the establishment. We hope that you still enjoy our stay in our establishment despite the that you have only had a bathroom for you and your family, you tell me a little like home.Kind the director and his team.

6/10 Okay

Shudong

Liked: Room comfort
Good location for a budget hotel
This is our first trip to Paris (and to Europe). Due to circumstances out of our control, we didn’t plan it until a little over two weeks before. Since our trip was also during the spring break (for most US kids), it was hard to find “budget” hotels centrally located. I read a lot of reviews and so I didn’t have high expectations. We are a family of 5. We were assigned a two-story unit with a king bed (two twins) upstairs, a full sofa-bed and a twin bed downstairs. It fit us just fine. The property was probably converted from an apartment complex built decades ago (if not over a century ago). Our unit was more like a one-bedroom apartment. It has a kitchenette downstairs with a sink and an under counter fridge. But that is it – there’s no other appliances supplied, no coffee maker, hot water kettle, or microwave. The heat wasn’t on when we checked in, nor did anybody tell us how to turn it on. Fortunately, I’m engineering oriented and it didn’t me take long to figure it out. Not sure if there’s AC in summer, though. WiFi is barely usable inside the room – probably due to thick walls. But the signal in the courtyard and breakfast area was good. Location is great – M6 is just half a block away and there are other stations nearby. Lots of restaurants in the neighborhood. We basically just took showers and slept there. We didn’t choose the breakfast option. We’ve met probably 3 different receptionists and some were friendlier than others.
Response from the manager on 3 Apr 2018
Dear Mr. Shudong, we were delighted to welcome you to our establishment, it was a real pleasure for our teams to welcome you and your family. We are very happy to hear that you had a good stay with us. thank you for sharing your experience dear sir, welcome back to you in the united states, best regards the director and his team.

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel had everything I needed and more. Perfect location, clean, quiet, friendly staff and the added bonus of complimentary WiFi, drinks and breakfast. Would certainly stay here again.
Response from the manager on 2 Apr 2018
Dear Nicola, we are very happy to hear that your stay in our company was successful.Thank you very much for your very positive comment, it goes straight to the heart and encourages us in our efforts.Good return to you.Salutations distinguished the director and his team.

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Hotel
We stayed for a week with our daughters, 18 & 20, and had plenty of space and a great time! We had two rooms: upstairs had a comfy bed with outlets/lights on both sides, tv, separate bathtub/shower with double vanities, storage and windows that opened to a lovely courtyard; downstairs had a pull-out couch where the girls had enough space for some parent-free time, refrigerator, closet, outlets, great lighting and a separate toilet. The staff was friendly and helpful. The hotel was clean as was the room which was cleaned every day and new towels provided. Wifi worked in the room. And the location was wonderful! Restaurants/Creperies galore and a Starbucks just around the corner. Even had an American style restaurant, Indiana Cafe, where we ate at least 3 times. Sightseeing was within walking distance and we felt safe to walk day and night, but if we needed to take the metro there were stations located at both ends of the street. Nothing negative from us! It was a great trip all around!
Response from mr Robai on 22 Feb 2018
Dear Ted Hollis, we were delighted to receive you as a family at the hotel suite unic renoir st germain, was a pleasure for our team to welcome you.We are very happy to note that you have appreciated your room, our establishment as well the secure district of montparnasse.We thank you from all the staff for your excellent appreciation, it goes straight to the heart and encourages us to improve from day to day.Bon back to you in the United States, distinguished greetings the director and his management.

10/10 Excellent

mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not happy.
not very good.was promised by hotels.com two comfortabel double bed went there got 2 single bed and one sofa bed.requested for upper floor as more quite they said dont have.mentioned to hotels.com that we want the euro star train station nearby they said its nearby had to take a local metro to reach hotel with so many baggages.

2/10 Terrible

Sanjay Kumar, New delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
1. I have booked this stay for 2 adults and 2 kids and paid charges accoedingly 2 only two single beds were provided along with one sitting sofa 3.on being asked no response given about extra bed arrangement 4. 3 nights without extra bed. This was really horrible stay at this hotel and above that no support staff available for any room service. Pls refund my amount with this kind of experience. Regards Sanjay wadhwa

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
What a horrible place!
1. There was a guy who works at the reception. He was really rude. I don't remember his name but he is the one who worked on the morning of 5 June. Plz do something about this guy. 2. On the other hand, Carine was a great receptionist. She is a kidn of worker who can make your hostel comfortable.