Exterior

Reviews of Elysées Hotel

3 out of 5
Elysées Hotel
100, Rue de la Boétie, Paris, Paris

Reviews

7.6

Good

Rating 10 - Excellent. 76 out of 308 reviews" "
Rating 8 - Good. 126 out of 308 reviews" "
Rating 6 - Okay. 63 out of 308 reviews" "
Rating 4 - Poor. 24 out of 308 reviews" "
Rating 2 - Terrible. 19 out of 308 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Shahrzad

Disliked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024

10/10 Excellent

Blair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winning staff
Staff is incredibly nice and helpful. The room was comfortable, but can be a bit loud for outside noise depending on where you room is. Otherwise, great stay!
Stayed 2 nights in Jan 2024

10/10 Excellent

AZHAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, professional Room is wide and Very clean
Stayed 2 nights in Nov 2023

6/10 Okay

Maria, sydney

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very very cramped room. Can barely move around. Very old carpet. Lift only goes to 4th floor. My room was on 5th floor. Very narrow and dark corridors. Bath and shower in 1. You can't stand in shower due to very low roof.
Stayed 4 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Most of the facilities of the room are either worn out or old. They need to be upgraded or replaced. We needed to change room after our first night because of no toilet water. We needed to moved to another room all by ourselves on 27 Sept morning. Also I felt very unhappy that they downgraded our room without telling us in advance. But, to be fair, most of the staffs are nice and helpful.
Stayed 7 nights in Sep 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2023

10/10 Excellent

tatiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable rooms. The hotel is perfectly located 2 minutes walking distance from the Champs Elysees. The staff is very attentive and efficient. Our AC broke in the middle of the night and they were really quick to fix it.
Stayed 4 nights in Sep 2023

8/10 Good

Leonardo

Stayed 3 nights in Sep 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful! Room is a bit outdated. The lift/elevator is small.
Stayed 4 nights in Aug 2023

6/10 Okay

Nancy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The property is in a great location, most attractions are within walking distance. The staff were nice and informative. The bathroom in our room had mold stains.
Stayed 5 nights in Aug 2023

10/10 Excellent

Candice

Travelled with partner
Liked: Staff & service
Front office staff were very friendly and helpful!
Stayed 2 nights in Aug 2023

6/10 Okay

Susan, Blue Bell

Travelled with family
Liked: Staff & service
Great location a block from the Champs Elysee and the metro. The rooms were clean and loved that I could get rooms with 2 twin beds., the carpeting throughout the hotel could be updated.
Stayed 4 nights in Aug 2023

8/10 Good

thi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming clean and hotel in a hot tourist area
We found the staff very polite and the facility very clean. It is small as typical of old Europe but charming. The AC and free WiFi are big perks. The room policy reflects their commitment to eco-friendliness without causing inconvenience or discomfort. We especially liked the 2-twin bed options, so that both people could sleep very well. The location was also perfect, close to the Monoprix mini-market with everything you might need while traveling, including prepackaged food, water. There are many eateries in every direction within a couple minutes walk. The closest laundromat is within a 3-minute walk and opens late. There was only 1 small flaw: the concierge did not automatically offer us the complimentary bottle of water on checking in. Only when we actually read the rule sheet in the room while bored in the evening that we saw that perk. They should just offier it without us having to ask. We missed out.
Stayed 5 nights in Aug 2023

8/10 Good

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was friendly welcoming, the hotel is well situated close to the Champs de Elysee . Hop on Hop off , Stores and restaurants
Stayed 2 nights in Aug 2023

10/10 Excellent

Garry

Stayed 1 night in Jul 2023

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
AMERICANS - Do not stay here. I travel to Europe (and Paris, specifically) and had to book a hotel last minute. I was excited to be in my favorite city, after exploring and coming back to the hotel, they gave me a key to SOMEONE else's room, then denied it. It was inconvenient, incredibly invasive and unsafe for the other guests. Once sent to the room that was reserved for myself, there was blood on the sheets, with a quick layover and exhausted I slept in the adjacent twin bed, when complaining they denied it even though I have picture proof of two rooms and the dirtiness. The most disappointing that EXPEDIA provided no support even though I use them for booking for another level of safety. Travelers be aware.
Response from RECEPTION on 18 Jul 2023
Bonsoir MadameJe suis l'employé qui vous a donné la clé de cette chambre.Ce qui m'etonne le plus c'est que vous avez passer la nuit dans cette chambre et vous n' etes pas meme pas descendu a la reception pour temoigner de votre mauvaise experience ou de vous plaindre de quoi que ce soit alors qu'il y a quelqu'un a la reception 24 heures sur 24 et meme a votre depart vous n'avez rien signaler.

10/10 Excellent

dania Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t spend much time in the hotel, but the time that I was at the hotel the staff was very friendly. The staff was extremely accommodating and helpful. They helped me call a taxi and find direction. I would definitely stay here again. It is also very close to the main avenue and the Arc de triumph. I enjoyed my experience here!
Stayed 1 night in Jul 2023

8/10 Good

Dana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Good bathroom and water pressure. Air conditioned with clean rooms. Street noise was a little noisy
Stayed 3 nights in Jul 2023
Response from RECEPTION on 10 Jul 2023
Dear Dana,Thank you for leaving a review about your stay at Elyseés Hotel.We are glad to read that you enjoyed your stay.We hope to see you again for your next stay in Paris.Best regards,Front desk

8/10 Good

Younes, Danbury

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is conveniently located close to main shopping areas and monuments. Staff were nice and receptive to our requests, especially Said (Moroccan).
Stayed 4 nights in Jun 2023
Response from RECEPTION on 10 Jul 2023
Dear Younes,Thank you for leaving a review about your stay at Elyseés Hotel.We are glad to read that you enjoyed your stay at our staff was helpful.We hope to see you again for your next stay in Paris.Best regards,Front desk

2/10 Terrible

gloria

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay at this hotel it feels like you’re staying with your parents. Every time you leave your room you need to give them your room key. It’s the most annoying thing ever. You have to wait from someone to be in the front desk to give them your key , when you come back you have to wait until someone is there to get your room key back. If you have Guest or someone hanging out with you they are not allowed after 6 I understand this to a certain extent. But making you hang out in the lobby instead of your room after 6 is insane to me. They have so many other rules My bathroom was a complete mess. The door knob was holding on by a thread. A weird TV with a red light on. When I asked how do I turn it on if it works they looked at me not knowing what I was talking about. Mind you this tv in directly in the shower so if it’s recording you it’s sees everything. NO AC!! So you better hope it’s not a hot day. Location is pretty good. Breakfast is a no. I’ll rather spend a couple hundred more euros on a different hotel with better service and amenities.
Response from RECEPTION on 10 Jul 2023
Dear Gloria,Thank you for leaving a review about your stay at Elyseés Hotel.We are sorry to read that your room was under your expectations and that you experienced several technical problems.We take your suggestion very seriously in order to improve our services.Kind regards,

6/10 Okay

Carolina

No AIRCONDITIONER. Over priced. Smells bad.
Stayed 3 nights in Jun 2023
Response from RECEPTION on 10 Jul 2023
Dear Carolina,Thank you for leaving a review about your stay at Elyseés Hotel.We take your suggestion very seriously in order to improve our services.We hope to see you again for your next trip to Paris.Kind regards,Front desk

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great stay, very friendly staff. The elevator was too small and didn’t go up all the way to the last room, we used the stairs for the last floor. Very cozy room and very close walking to Champs Elysee
Stayed 4 nights in May 2023
Response from RECEPTION on 10 Jul 2023
Dear Andrea,Thank you for leaving a review about your stay at Elyseés Hotel.We are glad to read that you enjoyed your stay and our staff was helpful.We hope to see you again for your next stay in Paris.Best regards,Front desk

6/10 Okay

Nadeem Rukaya

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness is not good and floor is very unstable
Stayed 1 night in May 2023

8/10 Good

Tess

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Old and worn. To take a shower was a different experience since it shifted from warm to cold the entire time 😬 Cleaning lady removed a charger I had borrowed from the receptionist since her opinion was that it did not belong in my room, a bit of a problem since it was late and we were travelling the next morning with no battery on my phone. So… it was greatly located but I would choose a different place next time.
Stayed 3 nights in May 2023

4/10 Poor

Thomas

Business traveller
Disliked: Property conditions & facilities, room comfort
Disappointing
Cramped Attic Room. I am not very tall but even I could not stand up in the bath/shower. Very dated décor, loose electrical sockets. Poor value for money
Stayed 1 night in May 2023

6/10 Okay

Vania, Miami Lakes

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Omg. The ceiling inside the bathroom made me wonder if inmates in jail live in these conditions. To best explain, as if the property deteriorated and no one came in to report it OR cleaning staff reported it and no one listened. OH.SO.BAD.
Stayed 1 night in Apr 2023

10/10 Excellent

Zeina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The room is big. The price is reasonable
Stayed 1 night in Mar 2023

4/10 Poor

Jonathan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and not clean
Stayed 2 nights in Mar 2023

2/10 Terrible

Abdullah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the manger of the hotel was too disrespectful he tried to attack me for the city tax which i already paid in Expedia i would like to make a complaint and i want my money back.
Stayed 2 nights in Feb 2023

10/10 Excellent

Maurice

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay

2/10 Terrible

Nattalie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was completely locked up and we could not get in to check in to our room. We had to book another hotel and when we tried to get a refund the next day, they lied and said we had not arrived on time.
Stayed 1 night in Sep 2022

8/10 Good

Donald R

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms are a bit dated but close to champ elysees
Stayed 1 night in Jul 2022

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at this Hotel ,staff were very friendly and helpful . It's in a fantastic location for sightseeing. The breakfast was good and the female staff member there was polite and helpful. Looking forward to my next stay.
Stayed 3 nights in Jul 2022

4/10 Poor

Terrie

Stayed 2 nights in May 2022

8/10 Good

Sahar

Stayed 7 nights in May 2022

8/10 Good

Tonya, Victoria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2022

4/10 Poor

Veronica

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Not happy
No air conditioning, we slept with windows open. Its located in a busy road across the street from businesses that appeared to open at night. Possibly clubs, didn’t see a sign. Heavy traffic, loud noises and people talking, arguing outside till 6 in the morning. They make you leave your keys when you left. Traveling from the USA not comfortable leaving personal items, passports and important documents behind. Some staff very unprofessional and rude.
Stayed 8 nights in Apr 2022

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris Marathon
The location was ideal. I was there for the Paris Marathon which started at the Arc de Triomphe. Seven minute walk away. The staff were very helpful and friendly. The room was well serviced over the three night stay and very comfortable.
Stayed 3 nights in Mar 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, room comfort
Best Value in town
Great Location, Great Value, Nice hotel, can't beat the price.
Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff !
Stayed 2 nights in Jan 2022

2/10 Terrible

Samuel, Portland

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in staff was rude and put us in an attic room that was totally unacceptable with smelly carpets that need to be replaced. The room was sub standard and definitely did not live up to the pictures posted online. The elevator only went up to the 4th floor and we had to bring our luggage up narrow steps that had toilet paper on one of the stairs. We checked out immediately as this hotel struck us as a real dive. Would not recommend this hotel to anyone from our experience. The desk clerk wanted our keys whenever we left the property. We ended up renting a room at another close by hotel for pretty much the same price that comparatively speaking, was spacious.
Stayed 2 nights in Dec 2021

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marathon visit
This centrally located hotel was excellent vallue. I was amazed at how near l was to the Champs Elysees. Ideal for the start of the marathon at the Arc de Triomphe. I will be returning next April.
Stayed 3 nights in Oct 2021

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from SS on 9 Sept 2021
THANKS

4/10 Poor

ariana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very outdated. AC didn’t work.
Stayed 2 nights in Jul 2021

8/10 Good

Itziar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Feb 2020
Response from La Direction on 15 Mar 2020
chers clients merci d'avoir pris le temps de noter votre séjour. Cordialement la Direction

6/10 Okay

Verified traveller

Stayed 5 nights in Jul 2019
Response from La Direction on 29 Jan 2020
Chers clients Merci d'avoir pris le temps de noter votre séjour. Cordialement

6/10 Okay

AR, New york, new york

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk was warm and hospitable. Hotel was just 5 min walk to Champs Elysees. As we came, we were given their newly renovated room which has a connection to their patio. Room was clean however, ref wasnt working, aircon was off since its winter, internet is poor and doesnt have access to the room. On our 3rd day, our room wasnt clean and we have to request it again. We waited til 6pm and thats the time hey called if we still want it to be clean and we declined cos it was too late. Breakfast has limited variety to choose as well.
Stayed 4 nights in Dec 2019
Response from Manager on 21 Dec 2019
Dear Guest thank you for leaving a review about your stay . you can be sure that we will take note of your remarks which are important to us, in order to improve the services of the hotel.