Lobby
Check availability

Reviews of Campanile Paris Ouest - Nanterre - La Défense

3 out of 5
Campanile Paris Ouest - Nanterre - La Défense
20-22 Avenue Pablo Picasso, Nanterre, Hauts-de-Seine

Reviews

7.8

Good

Rating 10 - Excellent. 138 out of 656 reviews" "
Rating 8 - Good. 331 out of 656 reviews" "
Rating 6 - Okay. 127 out of 656 reviews" "
Rating 4 - Poor. 40 out of 656 reviews" "
Rating 2 - Terrible. 20 out of 656 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room, good price, highly recommended
Stayed 1 night in Feb 2024
Response from Erskine on 26 Feb 2024
Dear Ahmad,Thank you very much for your nice comment.We are glad everything was fine. We hope to see you another time in our establishment.Kind regards.

6/10 Okay

Zinzile

Travelled with family
Stayed 6 nights in Dec 2023
Response from Erskine on 23 Jan 2024
Cher Client,Merci pour votre retour.N'hésitez jamais à nous laisser un petit commentaire afin que nous puissions nous améliorer pour vous proposer des prestations d'une meilleure qualité lors de votre prochain séjour.Bien à vous.

8/10 Good

Johanan

Stayed 2 nights in Dec 2023
Response from Erskine on 19 Dec 2023
Bonjour Johann,Merci pour votre super retour.Nous espérons vous revoir prochainement au sein de notre établissement.N'hésitez pas à nous laisser un petit commentaire afin d'être encore plus performants lors de votre prochaine venue.Bien à vous.

8/10 Good

andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff are friendly and helpful,breakfast has no hot option and rooms are due an update(our shower leaked)
Stayed 3 nights in Dec 2023
Response from Erskine on 15 Dec 2023
Dear Andrew,Thank you for your comment.We are sorry about this desagreement. We noticed your requests and we will try to be better for your next trip in our establishment.Regards.

10/10 Excellent

golam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was so helpful. Always tried their best to help me. They also helped me to keep my babies food in the fridge
Stayed 2 nights in Aug 2023
Response from Erskine on 31 Aug 2023
Dear Golam,Thank you for your nice comment.We are glad your stay was great and we hope to see you another time in our establishment.Have a nice day.Regards.

2/10 Terrible

Hazhar

Disliked: Cleanliness, staff & service, property conditions & facilities
The AC system not working however I informed them twice but they don't care. and a lot of mosquitoes come inside when we oppened the window to get some air
Stayed 2 nights in Aug 2023
Response from Erskine on 27 Aug 2023
Dear Hazhar,THank you for your message.I am a little bit surprised beacause it is written on the website that we don't have any airco.Anyway, hope your next stay wwill be better.Regards.

6/10 Okay

Verified traveller

Travelled with family
Paris stay
The bed was not comfortable. There should have handle bar in bathroom for better safety. Complimentary drinking water on first day
Stayed 4 nights in Jul 2023
Response from Erskine on 1 Aug 2023
Dear Guest,Thank you for your comment.We are sorry about the desagreement you met during your stay.We are surprised because we have new beds, but I guess it was about your taste.We really hope to see you another time in our establishment.Regards.

10/10 Excellent

Noreen

Stayed 1 night in Jun 2023
Response from Erskine on 3 Jul 2023
Cher Noreen,Merci de votre superbe retour.Ravis de voir que tout s'est bien passé.Au plaisir de vous revoir très prochainement au sien de notre établissement.

8/10 Good

Tarek

Liked: Cleanliness
Its a nice place, yet, better understanding for the guest’s request
Stayed 5 nights in May 2023
Response from Erskine on 11 Jun 2023
Dear Tarek,Thank you for your nice comment.We are glad to see everything was ok.We hope to see you another time in our establishment.Regards

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Medium standard as expeced from Campanile, very good breakfast, well located opposite a pleasant park, easy walk to La Defense Arena and very good public transport links.
Stayed 2 nights in Mar 2023
Response from Erskine on 27 Mar 2023
Dear Carl,Thank you so much for your comment and the time you took to write it.You are right : we are close to a nice park and not far from the Defense Arena.We hope to see you soonin our establishment.Regards

2/10 Terrible

Sene

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not thing special
Response from Erskine on 30 Dec 2022
Dear Seno,Thank you for your comment.Apparently your stay wasn't as good as expected but we would like more explanations to be better for your next trip in our establishment.We hope to see you again.Regards.

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022
Response from Erskine on 13 Aug 2022
Dear RYan, Thank you for your nice value. We hope to see you again in our establishment. Next time do not hesitate to let a comment :) See you soon.

6/10 Okay

valerien

Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Budget Hotel with kind staff
It is a budget hotel, surrounded by a beautiful park. You need to carry your own soaps and shampoos as we didnt rely on the to hotel ones as they didnt come in packaging but was available in dispenser attached to the wall of the bathroom. The staff is lovely, very kind. I am a vegetarian, so when I reached hotel, I needed to eat but hardly anything vegetarian on the menu except for vegetarian burger. But the chef was so kind to cook pasta for us of our choice. The breakfast was available in buffet which was great, as you have variety. Small rooms, again its a budget hotel, but major issue is the stay on weekend. There is something like a club nearby. On Saturday night the music was blasting until Sunday morning. So we couldn’t get any sleep. Make sure you dont get a room facing the road anytime if you are planning to stay on weekends. Tube station is just walk through the park, and so is a convenience store.
Stayed 3 nights in Jun 2022
Response from Erskine on 19 Jun 2022
Dear Anonymous client, I am very glad you wrote this comment. It is so sweet and really kind. We are sorry about the desagreements you met during your stay (the music). I really hope to see you agin in our establishment to enjoy our smiles, our park and our kindness :) See you soon. Regards.

6/10 Okay

SEBASTIEN

Business traveller
Disliked: Room comfort
Just ok
Room and beds are very small
Stayed 4 nights in May 2022
Response from Erskine on 14 Jun 2022
Cher Sébastien, Merci pour votre retour. Malheureusement nos lits sont de taille standard, donc ni plus grand ou plus petit qu'un autre hôtel n'ayant pas de KING / QUEEN size. Nous espérons cependant vous retrouver pour un futur séjour. Cordialement.

8/10 Good

Somying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Erskine on 28 Dec 2020
Cher Somying, Merci pour votre retour appréciable. Nous espérons vous revoir très prochainement au sein de notre établissement. Cordialement.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location for me, quiet good food in there too. The beer at the bar may be a tad too cold, the froth on top wasn't nearly frozen (Grimbergen). One dissappointment , the TV never worked !
Stayed 4 nights in Mar 2020
Response from France-Laure on 16 Mar 2020
Dear, Thank you for your comment and for your visit. Did you tell about TV at the reception ? In order to fix it in this room ? Staying at your disposal for another stay. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from France-Laure on 27 Oct 2019
Thank you very much ! See you soon in our hotel. Regards

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from France-Laure on 29 Oct 2019
Merci beaucoup Angela ! A bientôt au sein de notre établissement.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing staff are friendly.
Stayed 1 night in Oct 2019
Response from France-Laure on 27 Oct 2019
Thank you for your comment ! Best Regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from France-Laure on 29 Oct 2019
Merci beaucoup & à bientôt !

8/10 Good

Tash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good for the price
The stay went well, I enjoy the cleanness in the room, nice TV and the free tea. However, breakfast wasn't good enough.
Stayed 2 nights in Sep 2019
Response from France-Laure on 27 Oct 2019
Thank you very much for your comment and for your visit. We are glad to know that you've enjoyed your stay. See You Soon ! Best Regards

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Maxime C. on 8 Aug 2019
Merci d'avoir évalué notre prestation. Je suis ravi de constater que notre prestation vous a convenu dans sa globalité. A bientôt, Cordialement Maxime C. Directeur

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel with a comfy bed
Good room and comfy bed. Restaurant was ok, food to a good standard, staff were very helpful. The Breakfast was a buffet selection with a wide range of foods, typical breakfast cereals, lots of juice on offer and lots and lots of croissants. The staff were very friendly and helpful. Thanks very much
Stayed 5 nights in Jun 2019
Response from Maxime C. on 19 Jun 2019
Thank you very much for your comment which is a pleasure to read. I'm glad you enjoyed our services as a whole. See you soon Sincerely Maxime C. Director

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay In Paris
Excellent stay. We stayed 2 nights. Staff were extremely helpful especially Emilie on reception and the bar manager. We went to watch a rugby match at the arena which is only about 15 minutes walk away. About half an hour on the train from the centre of Paris.
Stayed 2 nights in Jan 2019
Response from Maxime C. on 19 Feb 2019
Thank you for giving us feedback on your experience. I will pass on your compliments to those concerned. See you soon, Best regards Maxime C. Director

8/10 Good

Mary

We stayed for one night in this very clean and friendly hotel. While bed was very comfortable the room was extremely hot, maybe not a bad thing if outside was really cold, but outside temperature was quite warm too. I’d recommend your hotel for its close proximity to La Defense Arena.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Joe Marseille, Toulouse

Liked: Cleanliness, staff & service, room comfort
Quality hotel at Paris Defense Business centre
The hotel is good quality , not too expensive , in Nanterre only 2.5 km from La Defense Business area. There is a buss line 159 which brings you in 10min. The hotel has good facilities in the room, bathtub, hairdryer, coffee maker, proper sized beds. The hotel is not extremely luxurious, but well equipped, the personnel is pleasant and hardworking. Internet is working, The Breakfast space is nice and light and offers good assortment of food. (most of what you would expect). Small point of improvement the bar is closed at 24 h midnight, and would be nice if you could buy small bottle of Bordeaux at reception, for late arrivals. certainly recommendable for business people.
Stayed 1 night in Mar 2018

4/10 Poor

Debra

Disliked: Staff & service
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
September Stay
The room was too cold and the thermostat did not work. The carpet was very worn with patches all over. Limited breakfast choices for the price. However, the bed was nice and comfortable, shower/ toilet facilities were neat and hotel was in a good location.
Stayed 1 night in Sep 2017

4/10 Poor

anon

Disliked: Cleanliness, property conditions & facilities, room comfort
Only if no other hotel is available!!
This used to be a good hotel a couple of years ago but it is now more like a hostel. It is old, tired and very expensive for what it offers. We won't be staying here again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Public Areas of this hotel are poor and generally not clean enough, particularly the staircase which was filthy ( the same can be said for the exterior ). Not a great location for a tourist as its in the business area. Rooms are extremely small, I booked a triple room although there were only two of us, thinking we would have more space. The third bed was under one of the other singles for "self assembly" although it would have been impossible to erect it in the room without moving all the furniture out.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean and comfortable. Good, reasonably priced food at the restaurant. Very pleased overall, would recommend.

6/10 Okay

wyatt, uk

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel, shame about the staff
For the most part our stay at the hotel was easy and issue free however I didn't like the fact the one of the staff felt then need to question my decissions when is came down to asking for assistance. Other than that everything thing else was rather pleasant

8/10 Good

Malgorzata

Liked: Staff & service
Hotel perfect for business stay
Not a miracle but suficient conditions for one night business stay.

6/10 Okay

First person, Lith

hotel okay, double price not! ;)
The receptionst made my employee pay there, although we already paid by creditcard! Not well done. I called the hotel, but they advised us to contact hotel.com. Luckily Hotel.com arranged it and we get a refund.

10/10 Excellent

Lucy, London

Liked: Cleanliness, staff & service, property conditions & facilities
Great base for visiting Paris
Great base for visiting Paris...just a short stroll through the park to the RER which is 2 stops away from the Arc de Triomph. Clean nice hotel, good breakfast. Only moan is that the triple room is very cramped, but such a good price & location that we would happily stay again.

4/10 Poor

Verified traveller

Disliked: Staff & service
Average Hotel
I room was small and more cramped than expected. It wasn't as close to the Metro as listed. We asked the hotel staff to get us a taxi and they got us a personal chauffeur, that cost 3 times as much as a taxi. Very disappointing.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIghtmare
The sight says the staff speaks English. There was only one staff member that spoke English and she was fairly rude. Originally we had asked staff members (that did not speak English) how to get to the metro. They sent us the wrong way. When we had returned some 2 hours later..... the only staff member that spoke English was there and instructed us into a shady park where the metro was located. Insinuating that we were stupid for not getting it the first time. We were supposed to have a room with 3 single beds with 10 inches of space between each bed. Instead We got 2 single beds with a cot pushed together. Also since we were in a foreign country it was impossible to contact hotels.com for a refund or anything else. Also with it being New Years it was nearly impossible to find other hotels. Also no vending machine so good look eating after 10 pm

8/10 Good

Cody, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and nice
Good hotel near public transport. Internet was good and everything was accessible by bus/train. Parking on site was nice.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay
We were very disappointed in the hotel and moved elsewhere.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and best
Really good to stay

8/10 Good

Don, NB Canada

Liked: Cleanliness, staff & service, room comfort
easy walking to metro
We enjoyed our stay. PROS: bed was comfortable, view from our room 317 of the D'arche of Defense. Shower was good. 3 Miuntues to bus, metro about 20 minute walk. Close to large modern mall 15 minutes walk (metro connected to mall) . CONS : A/C didnt work No English tv.... Didnt eat at restaurant. I suggest going to mall , grocery store there along with clothes, electronics, etc and metro access.

2/10 Terrible

Ramesh, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad service & unfriendly staff
Very bad experience, no AC, no wify connection in room. Staff are not responding on complaint. Not advise people to select this hotel.

4/10 Poor

Verified traveller

Disliked: Staff & service
Basic Hotel, unprofessional staff
Arriving at the hotel within designated check in times, I was given a hurried check in and sent to room. Girl on reception had assured me breakfast was covered in the cost, however next morning the hotel had changed their minds and made me pay extra. Apparently the girl on reception was a trainee and it was not their problem that incorrect information was given. Do not stay here if you expect any level of professionalism from the staff. Otherwise, basic hotel in OK location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for quality
Loved everything about this hotel except the location is a bit of a far walk from the red RER line.

4/10 Poor

M Mehra, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Average hotel
The hotel was pretty average. The location did not look very safe in the night. Also the air conditioning was not working and was very difficult to sleep in the night. No fans available from the hotel and was annoying. The people in the neighbouring property were noisy till late in the night and this made sleeping ever tougher. Convenient location though but will think twice before staying here again.

6/10 Okay

Chris Eng, Singapore

Liked: Cleanliness, staff & service, room comfort
Could be better.
Our four nights stay was fine. Average location. There is two fastest way to get to hotel from RER railway station. (1st. About 10min walk trough the park from Nanterre Préfecture RER. Which not really recommend during night time. ) (2nd. Take bus 159 next to the hotel straight away to La Défense RER). Easy excess from La Défense RER to every sights. Good for budget stay.

8/10 Good

juan, mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service,
Te star is very comimment to serve, the Best , good service, clean, beds are confortable, great price and good ubicate

2/10 Terrible

Verified traveller

Liked: Cleanliness
This hotel really isn't in Paris at all.
The hotel is adjacent to la defense on an industrial estate. It is at least 2 miles from the nearest RER/Metro station and nobody knows where it is and unhelpfully the hotel website doesn't explain this either. It is a bog standard motel, if you want a sterile stay in one of the most beautiful cities in the world and you have reliable GPS then good luck with it all.