Poolside bar

Reviews of Quality Inn At International Drive

2.5 out of 5
Quality Inn At International Drive
8300 Jamaican Ct, Orlando, FL

Reviews

6.4
Rating 10 - Excellent. 433 out of 1817 reviews" "
Rating 8 - Good. 426 out of 1817 reviews" "
Rating 6 - Okay. 329 out of 1817 reviews" "
Rating 4 - Poor. 302 out of 1817 reviews" "
Rating 2 - Terrible. 327 out of 1817 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Disliked: Property conditions & facilities
Stayed 6 nights in Feb 2024

2/10 Terrible

jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad room and condition for the price.
Stayed 4 nights in Mar 2024
Response from Sophia CSR on 27 Mar 2024
Hi Jessica,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 Poor

KENIA

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room service only exchange towels, not even straight the bed; comforter was with visible dirty spots on it. bathroom had poor condition toilet seat and bath tub overall needs update
Stayed 3 nights in Mar 2024
Response from Sophia CSR on 27 Mar 2024
Hi Kenia,I sincerely apologize for the shortcomings you experienced with our room service and the condition of the room during your stay. Your feedback is invaluable, and we will take immediate action to rectify these issues and ensure a higher standard of service and cleanliness for our guests.

6/10 Okay

Perpetua A. H

Wi-Fi access was a limited making it difficult to connect and work. Breakfast was basic and there was no variety throughout my stay
Stayed 5 nights in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Dear Guest,We apologize for the limited Wi-Fi access and the lack of variety in breakfast during your stay. Your feedback is valuable, and we'll work to improve our services for a better experience in the future. Thank you for bringing this to our attention.

2/10 Terrible

Arnold

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
breakfast was good but air condiner not working in dining area hot. didnt get good room service curtians dirty in room and blankets on beds stand dirty not good!
Stayed 14 nights in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Hi Arnold,Appreciate you for sharing the review of your recent stay with us. I am particularly pleased that you liked our breakfast offerings. However, we apologize for the inconvenience you faced regarding these issues. Please note that your concerns have been passed on to the concerned team for improvement. Hope to serve you better on your next stay.

10/10 Excellent

Jeffrey, Johnstown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is near Universal, and ICON Park.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Hi Jeffrey,I am pleased to hear you found our location favorable. We hope it added to the overall enjoyment of your stay. Thank you for choosing us.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was nice. The TV channel selections was poor.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 23 Mar 2024
Hi Mark,Thank you for your feedback. We are glad you enjoyed the complimentary breakfast. We apologize for any inconvenience regarding the TV channel selection and will take your comments into consideration for future improvements.

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from Sophia CSR on 19 Mar 2024
Hi Manuel,I'm thrilled to hear that you had a great experience with our service and enjoyed your stay. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again.

4/10 Poor

Lesner, HIALEAH

Travelled with family, Travelled with partner
Disliked: Amenities
Very noise. Freeway make too much noise
Stayed 1 night in Mar 2024
Response from Sophia CSR on 18 Mar 2024
Hi Lesner,We apologize for any inconvenience caused by the noise from the freeway. We understand the importance of a peaceful environment for our guests and will explore ways to mitigate this issue in the future. Your feedback is valuable, and we appreciate you bringing this to our attention.

8/10 Good

kathleen

Business traveller
Liked: Amenities
The buffet and the pool Was real good. I will return again because overall I had a good experience,
Stayed 6 nights in Mar 2024
Response from Sophia CSR on 23 Mar 2024
Hi Kathleen,It's great to hear that you had such a positive experience during your stay! The buffet and pool were highlights for you, and we're delighted that you plan to return. We look forward to welcoming you back for another enjoyable visit!

6/10 Okay

Sachin

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 16 Mar 2024
Hi Sachin,Thank you for awarding us a 3-star rating. We trust you had a pleasant stay with us. If you have any suggestions on how we can further enhance our guests' experience, please don't hesitate to share. We're eager to welcome you back on your next visit!

4/10 Poor

Karl

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
An older property which has not been maintained. The room was dingy, the bathroom had black mold around the rim of the tub, the shower diverted valve was so corroded it was stuck in the “shower” setting, the sink and counter were partially detached from the wall … this property’s only redeeming attribute was that it was not very expensive.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 16 Mar 2024
Hi Karl,I am truly sorry to hear about the series of inconveniences you faced during your stay. This is certainly not the standard we aim to uphold. Please accept our sincerest apologies. We will address these issues immediately to prevent recurrence. We appreciate your patience and hope to have the opportunity to make it right.

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Amenities
Very poor customer service (front desk) night staff. Always with their phone watching or talking to someone. Doesn’t know how to communicate with respect.
Stayed 6 nights in Mar 2024
Response from Sophia CSR on 15 Mar 2024
Hi Michael,It is disheartening to read your opinion about our staff. Providing exceptional customer service is paramount to us, and we regret that our team fell short of the standards we strive to uphold. Your feedback is taken seriously, and we will address this issue promptly to ensure that all our guests receive the respect and attention they deserve. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.

8/10 Good

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is ok. Not really updated. Wifi isn't strong. But love walking distance to Icon Park.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 14 Mar 2024
Hi Jimmy,Thank you for your feedback. While we are glad to hear that you appreciated the convenience of our location near Icon Park, we apologize for any shortcomings you experienced with the room and Wi-Fi. Your comments are valuable to us as we continuously strive to improve our facilities and services. We hope to have the opportunity to better meet your expectations on your next visit.

2/10 Terrible

Reinaldo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
the hotel is full of cockroaches they even walk on the bed
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 14 Mar 2024
Hi Reinaldo,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. On our behalf, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking the time to review your experience.

4/10 Poor

Lizandro

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The blinds were very dusty to the point where there was black streaks all over them. The Bathroom door was broken as a pice of wood was ripped out of it near the door nob. One of the bed frame had a white substance on a side sticked to it. And to top it all off the elevator (apart from being extremely dirty) opened and although we pressed the bottom to go down, the doors never closed.
Response from Sophia CSR on 11 Mar 2024
Hi Lizandro,Thank you for bringing your experience to our attention, and we sincerely apologize for the disappointing stay you had at our hotel. We deeply regret that the room did not meet your expectations in terms of cleanliness and maintenance. Rest assured, your concerns will be noted and inspected by our team for prompt action. We would value another chance to impress you and we wish you safe travels.

4/10 Poor

juan c

Disliked: Cleanliness, staff & service, property conditions & facilities
dirty hotel and too old. too expensive for poor services and room conditions
Stayed 1 night in Mar 2024
Response from Sophia CSR on 11 Mar 2024
Dear Guest,Cleanliness and maintaining a welcoming atmosphere are top priorities for us, and it's disheartening to hear that we fell short of your expectations. We take your feedback seriously and will address the issues you mentioned promptly to ensure that our guests receive the high level of service and comfort they deserve.

6/10 Okay

Hanny

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 1 night in Mar 2024
Response from Sophia CSR on 7 Mar 2024
Hi Hanny,Your business is very important to us and we value your feedback. We apologize for any inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 Terrible

Crystal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed in, the bathroom was dirty, the walls had fungus and the toilet was dirty. They did not change towels or clean the room. The facilities are deteriorated, the breakfast is very limited and there is no good customer service. They have greatly neglected the facilities, rooms and customer service.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 6 Mar 2024
Hi Crystal,We sincerely apologize for the unsatisfactory experience you encountered during your stay. Maintaining clean and well-maintained facilities is a top priority for us, and we regret that we fell short of your expectations. Your feedback is extremely valuable, and we will address these issues immediately with our housekeeping and maintenance teams to ensure that they are resolved promptly.

2/10 Terrible

Akhter Mahmud, LOGAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Sophia CSR on 5 Mar 2024
Dear Guest,Our goal is to ensure that all of our guests have a positive experience, and we are disappointed to hear that we fell short in your case. If you could provide more details about your disappointments, we would greatly appreciate it. This will enable us to make the necessary improvements to ensure that our future guests have a better experience.

4/10 Poor

JOSEPH

Stayed 10 nights in Feb 2024
Response from Sophia CSR on 23 Mar 2024
Hi Joseph,Our goal is to ensure that all of our guests have a positive experience, and we are disappointed to hear that we fell short in your case. If you could provide more details about your disappointments, we would greatly appreciate it. This will enable us to make the necessary improvements to ensure that our future guests have a better experience.

4/10 Poor

Sylvain, Montreal

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The cleanliness of the carpet, floor and furniture was not good. The air conditioning did not give any heat and it was very cold in the room. There was no blanket on the bed nor in the closet.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 27 Feb 2024
Hi Sylvain,We apologize for the cleanliness and maintenance issues you encountered during your stay. Providing a comfortable and clean environment is a top priority for us, and we regret that we fell short of your expectations in this regard. Your feedback is important to us, and we will address these concerns promptly to ensure a better experience for our guests in the future.

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sophia CSR on 29 Feb 2024
Hi Julie,Thank you for your feedback and rating. We are glad to hear that you had a satisfactory experience with us. Please let us know how we can improve to earn a higher rating next time. We look forward to your next visit.

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Feb 2024
Response from Sophia CSR on 26 Feb 2024
Hi Joan,A hearty thanks for your review. We would be incredibly grateful if you could take a couple of minutes to write your detailed review of our hotel. We use our guests' reviews to improve our services for our guests' future visits. Our team hopes to have the chance to serve you again on your next visit.

6/10 Okay

Nina Krishna

Liked: Amenities
Affordable hotel $35 resort fee with free breakfast, shuttle to theme parks, near icon park and different restaurant
Stayed 3 nights in Feb 2024
Response from Sophia CSR on 26 Feb 2024
Hi Nina,Your satisfaction is our top priority, and we aim to offer great value for the services we provide. We truly appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had stains and smelled horrible. Didn’t even stay there found another hotel
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 26 Feb 2024
Hi Jeff,We apologize for the disappointment you experienced with the cleanliness of your room. Your feedback is valuable, and we take this matter seriously. Rest assured, we will address this issue immediately to ensure a more pleasant experience for our future guests. Please accept our apologies for any inconvenience caused.

4/10 Poor

Melissa Sue Da

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for. There were cockroaches in the room and limited towels.
Stayed 4 nights in Feb 2024
Response from Sophia CSR on 24 Feb 2024
Dear Guest,We apologize for the inconvenience you experienced during your stay. Please know that cleanliness and guest satisfaction are our top priorities. We'll address the issues you mentioned immediately to ensure a better experience for future guests. Thank you for bringing this to our attention.

6/10 Okay

Barton Allen

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 26 Feb 2024
Dear Guest,Thank you for awarding us a 3-star rating. We trust you had a pleasant stay with us. If you have any suggestions on how we can further enhance our guests' experience, please don't hesitate to share. We're eager to welcome you back on your next visit!

2/10 Terrible

Laquell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly this property has downgraded: when I first arrive the room that I was given was totally covered with a white substance and I was greeted by a roach. The second room that I was placed in television did not work. The third and final room I was moved too did not have any internet access. Honestly I will not be returning but I must say the front desk lady tried her best but only so much she can do. I was promised a partial refund from management and that is still outstanding.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 22 Feb 2024
Hi Laquell,I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Hope you will consider giving us another chance to exceed your expectations in the future.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good value
Response from Sophia CSR on 20 Feb 2024
Hi Scott,We're glad to hear that you found our hotel to be a good value. Providing excellent value for our guests is important to us, and we're delighted that you felt satisfied with your experience. Thank you for choosing us, and we hope to welcome you back again soon for another great stay.

6/10 Okay

Jossienachy

Travelled with family
Disliked: Property conditions & facilities
Good
Stayed 3 nights in Feb 2024
Response from Sophia CSR on 20 Feb 2024
Dear Guest,We're glad to hear you had a nice stay. Thank you for choosing us. Can't wait to welcome you back again soon. Safe travels!

4/10 Poor

Glayson

Disliked: Cleanliness, staff & service, property conditions & facilities
I never came across such unfriendly front desk staff.
Stayed 7 nights in Feb 2024
Response from Sophia CSR on 19 Feb 2024
Hi Glayson,I'm truly sorry to hear about your less than satisfactory experience with our staff. Friendly service is a top priority for us, and we regret if this was not reflected during your stay. Your feedback is invaluable, and we'll address this issue to ensure a more welcoming experience for future guests. We hope you'll give us another chance to provide the hospitality you deserve.

2/10 Terrible

Pranay

Disliked: Cleanliness, staff & service
Dirty bedsheets , no room service terrible service
Stayed 3 nights in Feb 2024
Response from Sophia CSR on 19 Feb 2024
Hi Pranay,This is certainly not the experience we aim to provide our guests, and we deeply regret the inconvenience you faced. Rest assured, we take your feedback seriously and will be addressing these concerns immediately to ensure a more comfortable and enjoyable stay for our future guests.

2/10 Terrible

Glen

Disliked: Cleanliness, staff & service, property conditions & facilities
There was some kind of bugs in the bed that were attracted to my husband and kept him upset and he wasn't able to sleep. There wasn't any water pressure at all.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 16 Feb 2024
Hi Glen,We sincerely apologize for the discomfort you experienced during your stay. We take reports of pests very seriously and are committed to addressing them immediately to ensure the comfort of our guests. Your feedback will help us take the necessary steps to prevent such incidents in the future.

10/10 Excellent

Maria, Manati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy accesible a todo caminando. Lugares de comida farmacias etc....
Stayed 3 nights in Feb 2024
Response from Sophia CSR on 13 Feb 2024
Hi Maria,We're thrilled to hear that you found our location convenient, with easy access to restaurants and shops nearby. Our team takes great pride in providing a seamless experience for our guests, and we're delighted that you enjoyed your time with us. Thank you for your kind words, and we look forward to hosting you again in the future.

2/10 Terrible

Nicole

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs major updates to its rooms felt like a Motel 6 from 20yrs ago. Water stains on ceiling, stains on walls, sheets & furniture.
Stayed 4 nights in Feb 2024
Response from Sophia CSR on 13 Feb 2024
Hi Nicole,Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.

4/10 Poor

Eduardo Cristiano

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
When I got at the hotel 2 hours early after 12h flight, expecting pay for early check in, there was 2 guest waiting to be checked in the front desk, and the bearded bald staff literally just screamed to all of us saying, “ there’s no empty room at this time, if you’re checking out leave the keys, if you’re check in come back later”. The hotel was empty, staff totally lazy to make one call to the room cleaners and figure it out. When I got into my room later, found hairs in my bed, dirty bathtub, fridge rusty and ice compartment full. Smells like cigarette even though it was a non smoking room, for the price it was a poor place to stay.
Stayed 3 nights in Feb 2024
Response from Sophia CSR on 13 Feb 2024
Dear Guest,I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Rest assured that this is not representative of the standard we aim to provide. I'm grateful for your patience and understanding, and I hope you will consider giving us another chance to exceed your expectations in the future.

4/10 Poor

Bijaya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms looks so dull and old, faced issue with bathroom. No water pressure and no hot water in shower. The faucet in the bathtub not working. When you want to take a hot shower after a long and tired day, you found cold water on tap.
Response from Sophia CSR on 13 Feb 2024
Hi Bijaya,Thank you for sharing your feedback. We're truly sorry to hear about your disappointing experience. We apologize for not meeting your expectations and for any inconvenience caused. Your feedback is important, and we'll take your comments seriously to make necessary improvements. We hope to earn your business in future travels.

4/10 Poor

Charles M

Business traveller
Liked: Cleanliness
TV had no internet connection, wifi didn’t work.
Stayed 3 nights in Feb 2024
Response from Sophia CSR on 12 Feb 2024
Hi Charles,We deeply regret any inconvenience that you may have experienced due to the issues encountered. Your feedback helps us improve, and we'll work to address these concerns. We hope to earn your business in future travels.

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Older property with some cosmetic issues, but more affordable than others within a few blocks. Suited my needs perfectly. Great location, lots of restaurants within walking distance. I would stay here again.
Response from Sophia CSR on 10 Feb 2024
Hi Sarah,We're glad to hear that our property suited your needs perfectly and that you found our location convenient with plenty of dining options nearby. Thank you for your understanding regarding any cosmetic issues. We're committed to providing affordable accommodations and are pleased that you will stay with us again. We look forward to welcoming you back on your next visit!

2/10 Terrible

Daniel

It shouldn’t be called a hotel but a motel. It’s located in a good area but I wouldn’t recommend or stay there again.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 8 Feb 2024
Hi Daniel,I'm sorry to hear that you're dissatisfied with your stay. Your feedback is important to us, and we genuinely want to understand the specific issues you encountered. I would appreciate it if you share in detail what aspects of your experience led to your decision not to stay with us again. This information will help us identify areas for improvement and ensure a better experience for future guests.

6/10 Okay

Gabriel

Stayed 4 nights in Jan 2024
Response from Sophia CSR on 20 Mar 2024
Hi Gabriel,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 time there lov it.
Stayed 3 nights in Jan 2024
Response from Sophia CSR on 4 Feb 2024
Hi Sheila,Thank you for being a valued guest! We're thrilled to hear that you enjoyed your stay with us. Your continued support means a lot to us. We look forward to welcoming you back for more memorable experiences.

4/10 Poor

Dorothy

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean and no attempt to be clean. No room service for 4 days
Stayed 4 nights in Jan 2024
Response from Sophia CSR on 31 Jan 2024
Hi Dorothy,We apologize for the cleanliness issues and the lack of room service during your stay. This falls below our standards, and we're addressing these concerns to ensure improvement. Your feedback is valuable, and we hope to have the opportunity to make it right in the future.

6/10 Okay

Reyna

Travelled with family
Disliked: Cleanliness, amenities
Walking distance to restaurants but not very clean. Not terrible but not great. Also, the free shuttle to Universal only drops off two hours before Universal opens or two hours after opening and you have to call two hours in advance to request a pickup.
Stayed 2 nights in Jan 2024
Response from Sophia CSR on 31 Jan 2024
Hi Reyna,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good please I going to reserve again in the future Very good
Stayed 2 nights in Jan 2024
Response from Sophia CSR on 30 Jan 2024
Hi Neil,It's wonderful to hear that you had such a positive experience during your stay with us! We're thrilled that you're considering coming back. Your satisfaction is our top priority, and we can't wait to have the opportunity to host you again.

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness
Could not log in on WiFi, called front desk…they were of no help. Bathroom ceiling has ceiling whose paint is flaking off…but they just painted over it. Step in the shower and you track in dirt & grime from walking in from the room. The sink is on an angle as it is falling down….they have tried to caulk it…but it is moldy. There are light bulbs missing from the track lighting. When asked for a do not disturb sign…was told housekeeping has those and they have left for the day. The customer seems to be a disruption for the front desk staff…is the impression they give.
Stayed 3 nights in Jan 2024
Response from Sophia CSR on 28 Jan 2024
Hi Brian,We deeply regret that your recent experience at our property did not meet your expectations. This is certainly not the standard we aim to provide to our valued guests, and we would appreciate the opportunity to address your concerns and make things right. Your feedback is crucial to us, and we are actively working with our management team to take swift action based on your input. We hope you'll consider giving us another chance to provide you with an improved stay in the future.

8/10 Good

Edward

Business traveller
Nobody at office counter when I was trying to check out..
Stayed 3 nights in Jan 2024
Response from Sophia CSR on 28 Jan 2024
Hi Edward,Apologies for the inconvenience. We'll address this issue to ensure a smoother check-out experience in the future. Thank you for bringing it to our attention.

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Sophia CSR on 28 Jan 2024
Hi Sean,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 Terrible

Rod L.

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The only I found that it was convenient to the atea i was doing business. I don't know how Choice Inns qualifies this property to be listed. Too many things to list.
Stayed 3 nights in Jan 2024
Response from Sophia CSR on 28 Jan 2024
Dear Guest,We regret that your experience did not meet your expectations. We value your feedback and would appreciate any specific details you can provide about what went wrong. Your input is important to us, and we genuinely hope for the opportunity to improve in the future.