Lobby
Check availability

Reviews of Quality Inn & Suites Winter Park Village Area

2.5 out of 5
Quality Inn & Suites Winter Park Village Area
626 Lee Road, Orlando, FL

Reviews

5.4
Rating 10 - Excellent. 137 out of 1000 reviews" "
Rating 8 - Good. 181 out of 1000 reviews" "
Rating 6 - Okay. 196 out of 1000 reviews" "
Rating 4 - Poor. 214 out of 1000 reviews" "
Rating 2 - Terrible. 272 out of 1000 reviews" "

5.4/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Trevor

Business traveller
Liked: Staff & service
Property was fine for two day quick stay for work.
Stayed 2 nights in Apr 2024
Response from Team at Quality Inn on 8 Apr 2024
Thank you for your feedback

2/10 Terrible

Marisabel

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty,very dirty and no cleanup
Stayed 2 nights in Mar 2024
Response from Team at Quality Inn on 4 Apr 2024
thanks for the feedback

10/10 Excellent

Roosevelt

It was clean and neat
Stayed 1 night in Mar 2024
Response from Team at Quality Inn on 26 Mar 2024
Thank you for the great review

4/10 Poor

Phillip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Team at Quality Inn on 26 Mar 2024
Thanks for the feedback

6/10 Okay

Nelda

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Door was not working, probably low batt, but got fixed. Cleaning people very friendly and nice.
Stayed 1 night in Mar 2024
Response from Team at Quality Inn on 26 Mar 2024
Thanks for the feedback

4/10 Poor

Stephanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Team at Quality Inn on 19 Mar 2024
Thanks for your feedback

2/10 Terrible

Javier

Disliked: Cleanliness, property conditions & facilities
T
Stayed 2 nights in Mar 2024
Response from Team at Quality Inn on 18 Mar 2024
Thanks for the feedback

2/10 Terrible

Matt

Disliked: Staff & service, property conditions & facilities
The rooms were dirty and had bugs. Super not happy. Doors were scuffed up, bathroom door hardly closed and walls had damage.
Stayed 1 night in Mar 2024
Response from Team at Quality Inn on 18 Mar 2024
Thanks for the feedback

6/10 Okay

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from winter park mall, and more
Stayed 2 nights in Mar 2024
Response from Team at Quality Inn on 12 Mar 2024
Thanks for your feedback

2/10 Terrible

Kimberly, Ponce

Stayed 3 nights in Mar 2024
Response from Team at Quality Inn on 31 Mar 2024
Thanks for the feedback.

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property advertised jacuzzi tub. This was not available. When I went up to the room tub was moldy. I checked out and went elsewhere. I never got my refund. Booked through Expedia and property told me they did advertise the jacuzzi tub. Expedia was asked to stop advertising the tubs by the property
Stayed 1 night in Jan 2024
Response from Team at Quality Inn on 12 Mar 2024
thanks for the feedback

2/10 Terrible

Eder

Travelled with family
Terrible
Stayed 1 night in Mar 2024
Response from Team at Quality Inn on 12 Mar 2024
thanks for the feedback

4/10 Poor

Sarah, Georgetown

Travelled with family
Disliked: Amenities, property conditions & facilities
Very run down, low end property. Large hotel, wasn’t full, but put us in a first floor room looking into the parking lot, next to the ice machine. Breakfast was nothing but dry cereal, stale muffins, and a waffle machine.
Stayed 1 night in Feb 2024
Response from Team at Quality Inn on 26 Feb 2024
Thanks for your feedback

6/10 Okay

Catherine A

Travelled with family
Arrived very late early morning. Service good. When asked for a later check out not reasonable.
Stayed 5 nights in Feb 2024
Response from Team at Quality Inn on 26 Feb 2024
Thanks for your feedback

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
Good location in terms of access. Price was good. Building and rooms suffered from deferred maintenance (e.g. 1 out of 3 machines in work-out center were functional; metal fixtures were corroded). Staff was friendly. Room and building interior were clean.
Stayed 8 nights in Feb 2024
Response from Team at Quality Inn on 24 Feb 2024
Thank you for your review.

4/10 Poor

Jeremy

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was very nice, place was in serious need of maintenance. Toilet barely flushed, hardly no water pressure. Pool looked dirty so didn’t even attempt to swim.
Stayed 3 nights in Feb 2024
Response from Team at Quality Inn on 24 Feb 2024
Thank you for your feedback

8/10 Good

Marvin, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the price. Convenient to where I wanted to go. Room large, quiet, bed comfortable. Did not like breakfast - minimal quality and offerings. Also, room key did not work both days - had to go back to lobby (long walk) to get it rekeyed to work.
Stayed 2 nights in Feb 2024
Response from Team at Quality Inn on 12 Feb 2024
Thank you for the review

4/10 Poor

Lotetta

Disliked: Cleanliness, amenities, property conditions & facilities
This property needs to be upgraded. Peeling paint, rusty hardware, broken appliances and this was all in my room.
Stayed 1 night in Feb 2024
Response from Team at Quality Inn on 12 Feb 2024
Thanks for the feedback

6/10 Okay

Heather

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Team at Quality Inn on 12 Feb 2024
Thanks for the feedback

4/10 Poor

Kenneth

Stayed 1 night in Feb 2024
Response from Team at Quality Inn on 21 Mar 2024
Thanks for the feedback

2/10 Terrible

Ernest

Travelled with family
Liked: Cleanliness, staff & service
Area of town
Stayed 1 night in Feb 2024
Response from Team at Quality Inn on 11 Feb 2024
Thanks for the feedback

8/10 Good

Annabel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Team at Quality Inn on 11 Feb 2024
Thank you for the review

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The second I pulled into the parking lot I realized what a mistake I had made. Frankly I should have known something was wrong w/ a rate of $118 tax per night when everything else was $335 - $385 / Night The place looked like an unsafe dump. I immediately pulled out and began looking f/ a nicer place to spend the night
Stayed 1 night in Feb 2024
Response from Team at Quality Inn on 4 Feb 2024
Thanks for the feedback

4/10 Poor

Sarita G.

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I found cockroach in the bathroom
Stayed 4 nights in Jan 2024
Response from Team at Quality Inn on 4 Feb 2024
Thanks for the feedback

8/10 Good

Ebert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like the bathroom
Stayed 4 nights in Jan 2024
Response from Team at Quality Inn on 4 Feb 2024
Thanks for your review

2/10 Terrible

Sally

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worse hotel I’ve ever stayed in! Parking lot filled with trash. No safe place to park. Security walked in and went back to a room never to be seen again! Room had mold in the toilet and shower. Refrigerator plugged in by an extension cord, not cold enough to put any thing in it. Curtains would not close all the way. Guest services at front desk rude.
Stayed 1 night in Jan 2024
Response from Team at Quality Inn on 4 Feb 2024
Thanks for the feedback

8/10 Good

Juldairson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Team at Quality Inn on 30 Jan 2024
Thank you for the review.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service
The hotel is located very conveniently for my needs, and is quite inexpensive. I don't need much in the way of services, just the bed, which was quite comfortable. I've had some problems with the physical plant - difficult door locks, curtains which don't close properly, but those are minor inconveniences. I'll certainly stay here again.
Stayed 1 night in Jan 2024
Response from Team at Quality Inn on 28 Jan 2024
Thank you for your review.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Outside could use some attention
Stayed 1 night in Jan 2024
Response from Team at Quality Inn on 27 Jan 2024
Thank you for your review.

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness
I was a bit surprised by all the negative reviews on this place. The building is old but effort to keep it up has been made. Our room was clean and everything worked. The manager was very nice and recommended a great place for dinner. Their rates were pretty damn good. You can’t argue with that.
Stayed 1 night in Jan 2024
Response from Team at Quality Inn on 22 Jan 2024
Thank you for the great review!

2/10 Terrible

Danaisys

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy sucio ,peste
Stayed 1 night in Jan 2024
Response from Team at Quality Inn on 16 Jan 2024
Thank you for the review.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Team at Quality Inn on 16 Jan 2024
Thank you for the great review!

2/10 Terrible

Migdalia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
Room was not very clean, I killed several roaches, there was a musty smell in the room, the refrigerator cabinet was falling apart causing the refrigerator rock back and forth, I did not receive housekeeping service at any time during my stay and had to request clean towels which were not delivered to the room and ended up going to the front desk to ask again and wait for them, if that was not enough they changed my credit card an extra 100.00 dollars which I am disputing to get is back because they were not to charge me anything other than what I had already paid them
Stayed 2 nights in Jan 2024
Response from Team at Quality Inn on 11 Jan 2024
Thanks for your feedback.

10/10 Excellent

Jazz

Stayed 1 night in Jan 2024
Response from Team at Quality Inn on 27 Jan 2024
Thank you for the great review.

10/10 Excellent

Daryldane, Summerville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Team at Quality Inn on 11 Jan 2024
Thank you for the great review!

8/10 Good

Shyana

Stayed 1 night in Jan 2024
Response from Team at Quality Inn on 11 Jan 2024
Thank you for the review.

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Team at Quality Inn on 11 Jan 2024
Thanks for your feedback.

2/10 Terrible

Esteban

Stayed 4 nights in Dec 2023
Response from Team at Quality Inn on 4 Jan 2024
Thanks for your feedback.

2/10 Terrible

Anitha

Stayed 1 night in Dec 2023
Response from Team at Quality Inn on 1 Jan 2024
thanks for the review

6/10 Okay

zureen

Stayed 1 night in Dec 2023
Response from Team at Quality Inn on 1 Jan 2024
Thanks for the review

10/10 Excellent

Victoria

Stayed 1 night in Dec 2023
Response from Team at Quality Inn on 29 Dec 2023
Thank you for the great review!

2/10 Terrible

jean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Stayed 3 nights in Dec 2023
Response from Team at Quality Inn on 29 Dec 2023
Thanks for the review

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The staff was very accommodating & friendly. Morning continental breakfast was good. The room was very out dated, old furniture in need of repair. The bathroom was clean but in terrible condition.
Stayed 1 night in Dec 2023
Response from Team at Quality Inn on 20 Dec 2023
Thank you for your review

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a bad hotel is dirty everywhere is smelly the hot tub and the shower had hairs I stood one night and checked out early the breakfast was depressing they had no variety only cereal and sweated bakery stuff wrapped in plastic It was the worst experience so far
Stayed 2 nights in Dec 2023
Response from Team at Quality Inn on 19 Dec 2023
Thanks for the review

8/10 Good

Bill

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access from Lee Road from only one direction. Clean rooms, comfortable bed. Breakfast earlier would have been nice.
Stayed 1 night in Dec 2023
Response from Team at Quality Inn on 18 Dec 2023
Thank you for your review

10/10 Excellent

Jayne

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Team at Quality Inn on 18 Dec 2023
Thank you for the great review!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Cockroaches in the Bathroom
The bathroom smells cockroaches. Corners are rotted, bathtub corners need sealing, found cockroaches. I checked in on 12/10/23 Rm. 25
Stayed 1 night in Dec 2023
Response from Team at Quality Inn on 17 Dec 2023
Thank you for the review

10/10 Excellent

SUYAPA

Stayed 1 night in Dec 2023
Response from Team at Quality Inn on 17 Dec 2023
Thank you for the great review!

4/10 Poor

Jason

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Worker left their shift early so there was no one to check me in I waited over 2 hours to check in
Stayed 1 night in Dec 2023
Response from Team at Quality Inn on 14 Dec 2023
Thanks for your review

10/10 Excellent

MEHMET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Team at Quality Inn on 14 Dec 2023
Thank you for the great review!