Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Reviews of Residence Inn by Marriott Arlington Courthouse

3 out of 5
Residence Inn by Marriott Arlington Courthouse
1401 N Adams Street, Arlington, VA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 431 out of 596 reviews" "
Rating 8 - Good. 131 out of 596 reviews" "
Rating 6 - Okay. 15 out of 596 reviews" "
Rating 4 - Poor. 10 out of 596 reviews" "
Rating 2 - Terrible. 9 out of 596 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Esiquio

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 4 nights in Mar 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from LouiseM on 10 Mar 2024
Dear Valued Guest,Thank you for staying with us.

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and the hotel is very well kept. Very convenient location to everything you need
Stayed 2 nights in Jan 2024
Response from LouiseM on 6 Feb 2024
Thank you for staying with us we look forward to serving you again.

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2024
Response from LouiseM on 6 Feb 2024
Thank you for staying with us.We look forward to serving you again.

10/10 Excellent

Daryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, convenient location.
Stayed 4 nights in Jan 2024
Response from LouiseM on 6 Feb 2024
Thank you for staying with us. We look forward to serving you again.

6/10 Okay

Tony

Liked: Staff & service
Disliked: Property conditions & facilities
It's not a bad place. Check-in person was a little curt and after a long day of traveling it added a bitter taste to the initial experience. Biggest frustration: renovations we didn't know about. Renovations are understandable, but more than one-day's notice (when we couldn't change the booking any longer) would have been appreciated. There was one front-desk attendant who was awesome, though. He was the day attendant during the week, and was super helpful in moving our room to avoid construction noise.
Stayed 4 nights in Dec 2023
Response from LouiseM on 6 Feb 2024
Thank you for staying with us. We look forward to serving you again.

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2023
Response from LouiseM on 6 Feb 2024
Thank you for staying with us. We look forward to serving you again.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that you can stay in a clean hotel with friendly staff good breakfast choices and good location. Like having a suite and be able to self cater if you want
Stayed 1 night in Nov 2023

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service
Refused to accommodate an error in the on-line booking reservation that had the wrong date. Expedia blames the inflexibility on the hotel. Ended up paying for a room we never used. What's this about technology making life easier? Won't ever book here again. 😕
Stayed 1 night in Nov 2023

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place right by the Metro
Stayed 3 nights in Oct 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I really enjoyed the choices for the complimentary breakfast. It was one of the best we have had in a long time.
Stayed 3 nights in Oct 2023

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Metro and restaurants.
Stayed 2 nights in Sep 2023

10/10 Excellent

John, Cambridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and extremely helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband & I enjoyed our stay. Checkin was easy, the staff was friendly, the room was nice & breakfast was yummy. I wish the indoor pool was warmer & the jets in the jacuzzi jets worked better but at least it was warm. Overall, pleasant stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Laurence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 9 nights in Aug 2023

10/10 Excellent

Liza

Staff was attentive. The room was clean. The area around the hotel has tons of restaurants and bars and you have transportation into DC very close by.
Stayed 1 night in Aug 2023

10/10 Excellent

Kipp

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
An older property needing some repairs/still nice
The hotel is beautiful and the breakfast items are fresh and well prepared; the variety could be a bit broader. The room was well designed. the door to the cabinet broke off when we tried to open it and it was obviously glued from a prior break. The beads looked great but both my husband and I didn't rest well. The dishwasher was full of water but it did seem to function when we ran it again. The tap water smells and tastes moldy when brushing teeth. Several family members enjoyed the hot tub. The door latches of various kinds weren't functioning smoothly and the engineer who came seemed satisfied that they worked sometimes. The staff everywhere was cheerful and friendly.
Stayed 2 nights in Aug 2023

4/10 Poor

Philip

Business traveller
Stayed 4 nights in Jun 2023

10/10 Excellent

Fabian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect down to the location to service the cleanliness super close to restaurants for dinner or brunch. Every type of restaurant you can think of parking on site just absolutely amazing. Can’t wait to come back to this exact location.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay but there was a back-up at check-in
Stayed 2 nights in Jul 2023
Response from LouiseM on 3 Aug 2023
Thank you for staying with us. We look forward to serving you again.

10/10 Excellent

Madeline

Stayed 1 night in Jul 2023
Response from LouiseM on 4 Aug 2023
Dear Valued Guest,Thank you for staying with us and providing positive feedback regarding your stay. We look forward to serving you again soon.

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms, and a great location - safe, clean and within minutes from the Metro. Perfect location for a DC visit.
Stayed 4 nights in Jul 2023
Response from LouiseM on 3 Aug 2023
Thank you for staying with us and providing positive feedback. We look forward to serving you again soon.

4/10 Poor

Khadijah

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from LouiseM on 29 Jul 2023
Dear Valued Guest,Thank you for staying with us, we look forward to serving you again soon.

10/10 Excellent

Pablo E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a paradise hotel
wonderful stay in a nice hotel. Close to metro station and everywhere.
Stayed 1 night in Jul 2023
Response from LouiseM on 18 Jul 2023
Dear Valued Guest,Thank you for the positive feedback . We look forward to serving you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean!
Stayed 3 nights in Jul 2023
Response from LouiseM on 18 Jul 2023
Dear Valued Guest,Thank you for the positive feedback . We look forward to serving you again soon

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
close to Metro, many shops within walking distance
Stayed 3 nights in Jul 2023
Response from LouiseM on 18 Jul 2023
Dear Valued Guest,Thank you for the positive feedback . We look forward to serving you again soon

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The staff was very friendly. The pool and hot tub area are so nice. And it is centrally located and near DC.
Stayed 1 night in Jun 2023
Response from LouiseM on 27 Jun 2023
Dear Valued Guest,Thank you for sharing your positive feedback regarding your stay at our hotel. We look forward to serving you again soon.

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good experience
Stayed 2 nights in Jun 2023
Response from LouiseM on 27 Jun 2023
Dear Valued Guest,Thank you for sharing your positive feedback regarding your stay at our hotel. We look forward to serving you again soon.

8/10 Good

Shilpi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the metro station
Stayed 2 nights in May 2023
Response from LouiseM on 30 May 2023
Thank you for staying with us we look forward to serving you again soon.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
King suite was very nice. The bed was comfy and the room was clean. Staff was very helpful and there were alot of options for free breakfast. Also the location was very nice, you can walk to many restaurants and stores. I didnt like that the pool/hot tub closed pretty early even for adults, we had to leave by 9 so we didnt get to use it very much
Stayed 3 nights in May 2023
Response from LouiseM on 30 May 2023
Dear Valued Guest,Thank you for staying with us and providing positive feedback regarding your stay. We look forward to serving you again soon.

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast and pleasant, I was given the room location I wanted, altogether very nice.
Stayed 1 night in May 2023
Response from LouiseM on 27 Jun 2023
Dear Valued Guest,Thank you for sharing your positive feedback regarding your stay at our hotel. We look forward to serving you again soon.

8/10 Good

Giridhar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
1. There was no shower curtain so toilets would get soggy after shower 2. Recommend use of softsoap 3. Kitchen was dark. No light near microwave and range so had to use mobile torch
Stayed 1 night in May 2023
Response from LouiseM on 24 May 2023
Dear Valued Guest, Thank you for taking the time to provide us with your feedback. We're glad to hear that you enjoyed your stay overall. However, we're sorry to hear that you were not happy with the room with no shower curtain. I have shared your feedback with our team. Thank you again for your feedback, and we look forward to welcoming you back in the future. Sincerely,

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from LouiseM on 24 May 2023
Dear Valued Guest,Thank you for taking time to give feedback regarding your stay at our hotel. We look forward to serving you again soon.Sincerely

2/10 Terrible

Alexandra

Disliked: Staff & service, amenities
We understood parking would be available, but the lot was full because businesses in the area use the hotel garage. We were told we could wait until people got off work and left the garage. It was 9:30 pm and we were tired, so we made a reservation at a hotel with guaranteed parking. Tried to get money back but was very rudely told we couldn’t. Terrible business practice and service, will strongly urge people NOT to patronize this hotel.
Stayed 2 nights in Apr 2023
Response from LouiseM on 19 Apr 2023
Dear Valued Guest, Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Unfortunately here at our hotel we have 176 rooms, and not enough parking spots to accommodate all of the vehicles at times. I see that you booked your reservation through a third party. My sincere apology that information was shared with you at the time of your booking. I have shared your comments with our management to reach out to Expedia.Sincerely

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff & nice hottub!!
Stayed 2 nights in Apr 2023
Response from LouiseM on 17 Apr 2023
Thank you for your positive feedback. We look forward to serving you gain soon.Sincerely

2/10 Terrible

Ana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Expedia advertised two double beds. We reserved two double beds, and got one king and a sofa bed. The sofa bed was extremely uncomfortable. When hotel staff was notified, they said they did not have any rooms in their hotel with two double beds. They suggested a rollaway bed. We paid nearly $1000 for two nights expecting to have two actual beds. We are very disappointed in Expedia's false advertising, and Marriott's unwillingness to make things right.
Stayed 2 nights in Apr 2023
Response from LouiseM on 16 Apr 2023
Dear Valued Guest,I am sorry to know that you did not get the room type you reserved based on what Expedia promoted. Our hotel does not have this room type (studio with two beds) at all in our hotel. I also looked on the Expedia website and application and I could not find this room type or description on my end. In addition, the picture only shows 1 bed and not 2 doubles. Please note we will look into this further to ensure this third-party company is selling our room types accurately. Unfortunately, the hotel was sold out and as I mentioned we have no rooms with this room type. Since this was a reservation done through a 3rd party, you will have to contact Expedia for compensation. Sincerely

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from LouiseM on 9 Apr 2023
Thank you for your positive feedback regarding your stay at our hotel.

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and close to good restaurants and the Metro
Stayed 7 nights in Mar 2023
Response from LouiseM on 7 Apr 2023
Dear Valued Guest,Thank you for the positive feedback. We look forward to serving you again soon.

10/10 Excellent

Xuan

Travelled with family
great service. clean and friendly staff, would love to stay here again if I'm ever back.
Stayed 1 night in Mar 2023
Response from LouiseM on 27 Mar 2023
Dear Valued Guest,Thank you for the positive feedback, we look forward to serving you again soon.Sincerely

8/10 Good

Karen, Henrico

Lighting makes the lobby look dingy. We were crowded with housekeeping, laundry bin and mop bucket in the elevator.
Stayed 1 night in Mar 2023
Response from LouiseM on 27 Mar 2023
Dear Valued Guest,Thank you for taking time to give us feedback regarding your stay. We apologized for the crowded lobby. I will share your comments with the housekeeping manager. We look forward to serving you again soon.Sincerely

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the apartment with the separate bedroom and kitchen. It was tasteful and clean and very suitable for me as I work remotely when I travel. I come regularly to DC and will be back.
Stayed 2 nights in Mar 2023
Response from LouiseM on 22 Mar 2023
Dear Valued Guest,Thank you for the positive feedback regarding your stay at our hotel. We look forward to serving you again soon.sincerely

10/10 Excellent

Adrian, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property for families at a great location to visit and tour the capital city
Stayed 5 nights in Mar 2023
Response from LouiseM on 22 Mar 2023
Dear Valued Guest,Thank you for the positive feedback regarding your stay at our hotel. We look forward to serving you again soon.sincerely

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Ended up booking a suite which we didn’t really need but was very nice and very quiet. Spacious with an entire kitchen. Hotel is walking distance to everything in the Clarendon/ Courthouse area.
Stayed 2 nights in Feb 2023
Response from LouiseM on 21 Feb 2023
Dear Valued Guest,Thank you for choosing to stay with us and provide feedback regarding your stay. We look forward to serving you again soon.Sincerely

8/10 Good

Victor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite neighborhood
Stayed 1 night in Feb 2023
Response from LouiseM on 21 Feb 2023
Dear Valued Guest,Thank you for choosing to stay with us and provide feedback regarding your stay. We look forward to serving you again soon.Sincerely

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff are so welcoming and helpful! I left jewelry in the room after checking out and when I called shortly afterwards, remembering what I’d done, they quickly contacted housekeeping. They called me back quickly to let me know they had it. I was so grateful and couldn’t believe they had found it. This is a testament to their great staff! Thank you!
Stayed 1 night in Feb 2023
Response from LouiseM on 21 Feb 2023
Dear Valued Guest,Thank you for choosing to stay with us and provide feedback regarding your stay. We look forward to serving you again soon.Sincerely

10/10 Excellent

Jessica, Abingdon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking garage was full. Had to find street parking and or ride around looking
Stayed 1 night in Feb 2023
Response from LouiseM on 21 Feb 2023
Dear Valued Guest,Thank you for choosing to stay with us and provide feedback regarding your stay. We apologize that our parking garage were full. We look forward to serving you again soon.Sincerely

10/10 Excellent

Miranda

Stayed 1 night in Feb 2023
Response from LouiseM on 22 Mar 2023
Dear Valued Guest,Thank you for the positive feedback regarding your stay at our hotel. We look forward to serving you again soon.sincerely