Hi Teri, Thank you for your review and 1-star rating. I apologize that we weren't able to meet your expectations.

Hello Selina, Thank you for your review and perfect rating. I am happy to see we were able to meet your expectations.

Hi Brian, Thanks for the review and the 3 out of 5 rating. I will pass on your words to our front desk agents.

Hi Debra, Thank you for your kind words and perfect rating.

Hi Steffianne, Thank you for your 4 out of 5 rating and kind words.

Hi Luisa, Thank you for your review and perfect rating.

Hi Wendy, Thank you for your review and perfect 5 out of 5 rating.

Hi Tiffany, Thank you for your review and 4 out of 5 rating. I am happy that we were able to meet your expectations.

Hi Lindsay, thank you for your 4 out of 5 rating.

Hi Jennifer, Thank you for your perfect rating and kind words. I will make sure I inform our team of your comments.

Hi Ana, Thank you for your review and comments. I am happy to hear we were able to meet your expectations.

Hello Courtney, Thank you for your 1 out of 5 rating.

Hi Vivivan, thank you for your review. We currently still adding fridges and microwaves into all our rooms.

Hi Tanya, Thank you for your review. I apologize for not meeting your expectations and getting to you for daily service. We are still adding and training new members so that we can offer a better experience.

Hello Naresh, Thank you for your perfect 5 out of 5 rating.

Hi Donna, Thank you for your review and comments.

Hi Kayleigh, Thank you for your review and email. I did respond to your email. Again I am happy to hear that our Guest service hosts were able to offer a cleaner room. I will get with my housekeeping staff to offer a better and cleaner experience.

Hi Joseph, Thank you for your review. I will take your comments back to our housekeeping team so we can offer a better experience.

Hi Idan, Thank you for your review. I apologize that we weren't able to meet your expectations. I do hope on a future trip to the Monterey area, you will allow us another opportunity to offer a better experience.

Hi John, Thank you for your review. I apologize that we weren't able to meet your expectations.

Hi Steven, Thank you for your review. I am happy to see we were able to meet your expectations. I do hope you will stay with us on a future trip to the Monterey area.

Hi Thomas, Thank you for your review.

Hello Radiance, Thank you for your 5 out of 5 rating.

Hi Zachary, Sorry about the Bar and Restaurant being closed, we have reached out to our partners to make these changes on their sites so that better information is offered to our guests.

Hi Joe, Thank you for the 4 out of 5 rating. We look forward to seeing you on a future trip to the Monterey area.

Hi Colton, Thank you for your review. I apologize that we didn't get you turn-down service. On a future stay please don't hesitate to reach out to our staff so that we can make sure we get you turn-down service.

Hi Aaron, Thank you for your review. I apologize that we weren't able to meet your expectations.

Hello Anonymous, Thank you for your review. Sadly it is true the restaurant and bar are closed and did not survive the pandemic. The hotel has contacted all our partners to inform them that these amenities are closed. We apologize that our partner did not update their website.

Hi Chauncey, Thank you for your review and 5 out of 5 rating. I am happy to hear that we were able to meet your expectations. We look forward to seeing you again on a future trip to the Monterey area.

Hello Anonymous, thank you for your review.

Hi Diana, thank you for your review and perfect rating. I will bring your comments about a renovation back to the owners. I do hope we will see you soon on a future trip to the Monterey area.

Hi Kimberly, Thank you for the positive review. We are happy to hear we were able to meet your expectations.

Hello Tomoyuki, Thank you for your review.

Hi Bianca, Thank you for your review, and 8 out of 10 rating. We look forward to seeing you again on a future trip to the Monterey area.

Hi Jennifer, Thank you for your review and rating. I am sorry to see that we weren't able to meet your expectations. I do hope on a future trip to the Monterey area you will allow us an opportunity to offer a better experience.

Hi David, Thank you for your review and high rating. I am happy to see that we were able to meet your expectations.

Hi Janaina, Thank you for your review and 4 out of 5 rating.

Hi Johanna, Thank you for your positive review. We are happy to hear that we were able to meet your expectations and hope to see you again on a future trip to the Monterey area.

Hi Sheryl, Thank you for your review, I apologize that we weren't able to meet your expectations.

Hi Trulee, Thank you for your review and perfect 5 out of 5 rating.

Hi Jack, Thank you for your review. Sorry for the evening noise, I will get our maintenance team to shampoo and deep clean our hallways.

Hi Shannon, Thank you for your review and rating.

Hello Anonymous, Thank you for your review and 8 out of 10 rating.

Hi David, Thank you for your review. I will get with our team to make sure we are doing better with filling and providing a better service. I do hope you will allow us to offer a better experience as we will be starting renovation to redo the bathrooms, which is were the wallpaper is currently not the best.

Hi Brandon, Thank you for your review and rating.

Hello Yiu, Thank you for your review.

Hi Benny, Thank you for your review.

Hello Bhargav, Thank you for your review and positive comments. I will bring your comments back to our team. We hope to see you on a future trip to the Monterey area,