Outdoor pool
Check availability

Reviews of Sonesta Simply Suites Miami Airport Doral

2.5 out of 5
Sonesta Simply Suites Miami Airport Doral
8855 Nw 27th St, Doral, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1002 reviews" "
Rating 8 - Good. 263 out of 1002 reviews" "
Rating 6 - Okay. 84 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 47 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localización and super clean room recommend to all my friends and family
Stayed 1 night in Apr 2024
Response from Sonesta on 1 May 2024
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review!

8/10 Good

runela

Travelled with family
Liked: Cleanliness, property conditions & facilities
The Hotel was clean, service was good. Shopping and dining accesible. What I did not like so much was the mattress of the bed.
Stayed 7 nights in Apr 2024
Response from Sonesta on 1 May 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are planning to stay in Miami/Doral area, this is a must stay. Nice room, comfy bed and the staff goes out out their way to accommodate. Shopping and restaurants close. Quick shuttle to annd from airport....5 stars. We stayed 2 days before cruise and 2 days after in April 2024. If we come back we will stay again.
Stayed 1 night in Apr 2024
Response from Sonesta on 30 Apr 2024
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
If I could give the staff a 6-star I would! After a long day of travel, there's nothing better than to be greeted by a helpful, welcoming staff. Our driver picked us up right from the airport (at no extra charge) and brought us to the hotel where we were welcomed by Romero. I was pleased to see how spacious our room was, and the bed was quite comfortable. We weren't staying long enough to make use of the kitchenette, but it appeared to have everything you'd need for an extended stay. When we headed out for dinner, we found that the area was safe and walkable with plenty of nearby dining options.
Stayed 1 night in Apr 2024
Response from Hotel Management. on 29 Apr 2024
Thank you, Brittany, for taking the time to share your feedback. We are delighted to hear that our staff provided exceptional service and that you enjoyed the amenities in your room. Your safety and comfort are our top priorities, and we're thrilled that you felt at ease exploring the area. We look forward to your next visit!

8/10 Good

Rosie, Houston

Hole time pool close
Stayed 3 nights in Apr 2024
Response from Hotel Management. on 29 Apr 2024
Good afternoon Rosie, Thank you for your review, I'd like to point out that our pool is open from 6am to 10pm and it was open at those times during your stay.

6/10 Okay

jose

Liked: Staff & service, property conditions & facilities
La atención muy buena, lo único malo que en los 5 días que estuve no fueron ni un solo día hacer aseo
Stayed 4 nights in Apr 2024
Response from Sonesta on 29 Apr 2024
Thank you so much for taking the time to give us feedback on our property.

10/10 Excellent

Minhaz

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Sonesta Simply Suites Miami Airport Doral was fantastic! If you are reading this review to make a decision for your hotel stay, you can definitely book this hotel without hesitation! The check-in and check-out is very smooth. Cards only no cash. You would need to deposit $100 security money while check-in which is refundable. The room is very big, nice and has all necessary arrangements for longer stays with a beautiful bathroom. They also got complimentary swimming pool, on site parking, laundry and gym. The environment of the hotel and surrounding is very beautiful, clean and calm. Thanks for making my vacation memorable.
Stayed 2 nights in Apr 2024
Response from Sonesta Simply Suite on 28 Apr 2024
Thank you Minhaz for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time here within a month, great place, clean, spacious, free parking. Be aware that they are under some kind of renovation, besides that I really I enjoy being here! Sonesta found a loyal customer!
Stayed 3 nights in Apr 2024
Response from Sonesta Simply Suite on 27 Apr 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Robert, St Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, close to shopping and restaurants.
Stayed 1 night in Apr 2024
Response from Sonesta on 25 Apr 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of information about shuttle service pickup on expedia
Stayed 1 night in Apr 2024
Response from Hotel Management. on 25 Apr 2024
Thank you for staying at Sonesta. We appreciate your feedback.

10/10 Excellent

Ronika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious. That was a plus for my family and I. The only thing I did not like was the cleaning staff couldnt speak english.
Stayed 3 nights in Apr 2024
Response from Hotel Management. on 25 Apr 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience
Stayed 7 nights in Apr 2024
Response from Sonesta on 22 Apr 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Excellent

Caprice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just needed a room for one night we’re leaving on a cruise in the morning easy check very reasonable price we have a one bedroom with a pull out couch everything is nice and clean looks like a nice one bedroom apartment to be honest and the deposit was the not ridiculously high like a lot of places..small nice and near close to the airport
Stayed 1 night in Apr 2024
Response from Sonesta Simply Suite on 22 Apr 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Shalena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean and the receptionist Romero was very helpful. I left an item in my room and assisted me with getting my item shipped to my home. I will stay at Sonesta time and time again!
Stayed 6 nights in Apr 2024
Response from Sonesta on 22 Apr 2024
Thank you, Shalena, for the wonderful review! We're so glad to hear that you found everything clean and that Ramiro provided excellent assistance. We can't wait to welcome you back to Sonesta!

8/10 Good

sidney

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Sonesta on 22 Apr 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very nice place and location is excellent out side the city of Miami. Close to airport but no noise. We will stay again.
Stayed 3 nights in Apr 2024
Response from Sonesta Simply Suite on 21 Apr 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated the staff. We didn't have a car so the shuttle to the airport was very nice. We were in walking distance to restaurants.
Stayed 1 night in Mar 2024
Response from Hotel management on 20 Apr 2024
Thank you so much for your kind words, Jennifer! We're delighted to hear that you enjoyed our shuttle service and the convenient location near restaurants. We hope to welcome you back soon!

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Big rooms.
Stayed 1 night in Apr 2024
Response from Sonesta Simply Suite on 20 Apr 2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

10/10 Excellent

Carmen

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and looked new. Plenty of parking spaces available. Close enough to the airport yet no noise. Will definitely stay again.
Stayed 2 nights in Apr 2024
Response from Sonesta on 17 Apr 2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

8/10 Good

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
was a nice clean place to stay.
Stayed 1 night in Apr 2024
Response from Sonesta on 26 Apr 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sonesta Simply Suite on 15 Apr 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

William, CHRIST CHURCH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our needs
Stayed 3 nights in Apr 2024
Response from Sonesta on 12 Apr 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Russell

Travelled with partner
Liked: Amenities, property conditions & facilities
Every thing is great
Stayed 1 night in Apr 2024
Response from Hotel Management. on 11 Apr 2024
Thank you so much for the great review, Russell! We're delighted to know that you had such a fantastic experience with us.Looking forward to seeing you soon!

10/10 Excellent

Cesar

Business traveller
Nice location, close to the airport, very good restaurants close by, a huge plus free parking! Nothing fancy but just enough, full size fridge, stove, some kitchen supplies, sink, a nice area if you want to cook something.
Stayed 4 nights in Apr 2024
Response from Sonesta on 10 Apr 2024
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but would be nice to offer coffee in lobby.
Stayed 5 nights in Apr 2024
Response from Sonesta on 10 Apr 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Mira

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated rooms are great! The staff was amazing and I mean at all check points from shuttle to the reception - they truly make this place. I wish the shuttle to the airport would go more often but overall a great place to stay. We will definitely be back.
Stayed 1 night in Apr 2024
Response from Sonesta on 9 Apr 2024
When a guest takes the time to write, we are especially grateful. We are pleased to hear that you had an enjoyable stay. At Sonesta, we constantly strive to ensure that all of our guests are well taken care of, and we never tire.

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Apr 2024
Response from Sonesta on 9 Apr 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Mirne, Diamond Bar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the fact that restaurant is open late Difficult to roll suitcases on carpet but nice quite hotel
Stayed 1 night in Apr 2024
Response from Sonesta on 7 Apr 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Excellent

james

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sonesta on 9 Apr 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Tracey

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Sonesta Simply Suite on 6 Apr 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
One of my favorites, I stay many times when I’m in the Miami area.
Stayed 1 night in Apr 2024
Response from Sonesta Simply Suite on 6 Apr 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

2/10 Terrible

Filios, Brookline

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel supposed to have free shuttle bus but it’s not there. …. No restaurant and it’s located in industrial area
Stayed 1 night in Apr 2024
Response from Sonesta on 4 Apr 2024
Thank you for your review. We apologize for any inconvenience regarding the shuttle service. Please note that our complimentary shuttle operates from 6 AM to 10 PM. We understand that your request fell outside of our shuttle operating hours.As for nearby restaurants, there are plenty in the vicinity for your dining convenience. We hope this information helps and that you'll consider staying with us again in the future.Thank you for choosing our hotel.

8/10 Good

Ilmija

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Sonesta Simply Suite on 5 Apr 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Garry Klebert II

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Sonesta Simply suites on 2 Apr 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Roza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotel Management. on 2 Apr 2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Good

Icilma

Stayed 2 nights in Mar 2024
Response from Hotel management on 20 Apr 2024
Thank you so much for a great review Icilma.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 2 nights in Mar 2024
Response from Hotel Management. on 2 Apr 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

Elvins

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
very clean, nice people. good deal and spacious
Stayed 3 nights in Mar 2024
Response from Sonesta on 30 Mar 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super comfortable and clean accommodation I would definitely stay again
Stayed 1 night in Mar 2024
Response from Sonesta Simply suites on 26 Mar 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Excellent

Jabena

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 4 nights in Mar 2024
Response from Sonesta Simply suites on 26 Mar 2024
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle bus driver was amazing and very helpful. We loved our stay away from home. Our flights were canceled and we were able to get a room for the night. They let us stay all day at the pool until our flight at 9:00 pm, the shuttle bus took us back to the airport.
Stayed 1 night in Mar 2024
Response from Sonesta Simply Suite on 25 Mar 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Stanley

Travelled with partner
Liked: Cleanliness
It was good
Stayed 3 nights in Mar 2024
Response from Sonesta Simply Suite on 25 Mar 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!!
Stayed 4 nights in Mar 2024
Response from Sonesta Simply Suite on 25 Mar 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

eleonora

Liked: Cleanliness, staff & service, property conditions & facilities
Great facilities
Stayed 2 nights in Mar 2024
Response from Sonesta on 26 Mar 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

8/10 Good

Ehab

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Small quiet place, not very fancy but good. In Doral (lovely city) and close to downtown (20 mins drive if no traffic)
Stayed 2 nights in Mar 2024
Response from Sonesta on 22 Mar 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments, and we hope to welcome you back to the hotel soon!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sonesta Simply suites on 23 Mar 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Available shuttle service and drivers were excellent! Such a great service. Our room was right beside the main lobby checkin, so was noisy
Stayed 1 night in Mar 2024
Response from Sonesta Simply Suites Miami Team on 27 Mar 2024
Dear Lynn,Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Best regards

8/10 Good

GUETSON, Miami F

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hallways smells
Stayed 9 nights in Mar 2024
Response from Hotel Management. on 22 Mar 2024
We appreciate your positive rating! We apologize for the inconvenience with the hallway odor. We'll work on addressing this promptly.

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and really nice staff
Stayed 1 night in Mar 2024
Response from Sonesta Simply Suite on 21 Mar 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Sonesta Simply Suite on 21 Mar 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.