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Reviews of TownePlace Suites by Marriott Medford

2.5 out of 5
TownePlace Suites by Marriott Medford
1395 Center Drive, Medford, OR

Reviews

8.8

Excellent

Rating 10 - Excellent. 185 out of 324 reviews" "
Rating 8 - Good. 85 out of 324 reviews" "
Rating 6 - Okay. 33 out of 324 reviews" "
Rating 4 - Poor. 18 out of 324 reviews" "
Rating 2 - Terrible. 3 out of 324 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lucia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sara is the best!
Stayed 5 nights in Feb 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property! So clean
Stayed 1 night in Dec 2023
Response from Guest Relations on 29 Dec 2023
Thank you so much for the kind review!

10/10 Excellent

Geoff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Relations on 8 Dec 2023
Thank you so much for the perfect score!

10/10 Excellent

louise

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop over on our trip back to Canada. Clean, easy to find, helpful, friendly staff. Most importantly pet friendly:)
Stayed 1 night in Nov 2023

10/10 Excellent

Mamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and quiet.
Stayed 2 nights in Oct 2023
Response from Guest Relations on 24 Oct 2023
We appreciate the kind review! We are happy to hear that you enjoyed a clean and quiet stay, and we hope to welcome you back soon!

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2023
Response from Guest Relations on 24 Oct 2023
We are happy to hear that you enjoyed a clean and comfortable stay with us! Thank you for your review!

10/10 Excellent

Josh F

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean recently updated
Stayed 5 nights in Aug 2023
Response from Guest Relations on 10 Oct 2023
Thank you so much for the kind review!

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently remodeled
Stayed 1 night in Aug 2023
Response from Guest Relations on 10 Oct 2023
We are happy to hear that you enjoyed our newly remodeled hotel! Thank you so much for your review!

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Guest Relations on 10 Aug 2023
We appreciate the great score! If there is anything we could have done to make your stay a 5/5, please do not hesitate to let us know. Again, thank you for your review, and we hope to welcome you back soon!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Home away from home.
Clean and well organized, with plenty of room to spread out - in the suite. Pool was clean and seemed well cared for. Kitchen is very nearly a kitchen, only lacks a stove . Bed was a bit soft, and nearness to roadway could not be denied.
Stayed 5 nights in Jul 2023
Response from Guest Relations on 10 Aug 2023
Thank you so much for your feedback! We are happy to hear that you enjoyed your stay overall, and we hope to welcome you back soon!

8/10 Good

Marc

Stayed 1 night in Jul 2023
Response from Guest Relations on 10 Aug 2023
We appreciate the great score! If there is anything we could have done to make your stay a 5/5, please do not hesitate to let us know. Again, thank you for your review, and we hope to welcome you back soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and up to date
Stayed 1 night in Jul 2023
Response from Guest Relations on 10 Aug 2023
Thank you so much for the kind review!

10/10 Excellent

Jimmy

Stayed 7 nights in Jun 2023
Response from Guest Relations on 7 Jul 2023
Thank you so much for the perfect score! We're happy to hear that you enjoyed your stay, and we hope to welcome you back soon!

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place will stay there again next time I am in Medford!
Stayed 3 nights in May 2023

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was a decent place. Nothing special really. I normally get a suite, but the cost was out of range for what my employer allows. This was odd given that I've stayed in cities with much more tourism and more desirable hotels.
Stayed 2 nights in May 2023

10/10 Excellent

Dwight

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was outstanding.
Stayed 2 nights in May 2023
Response from Guest Relations on 22 May 2023
We appreciate the kind feedback!

8/10 Good

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Freshly refurbished and looks nice and clean.
Stayed 1 night in May 2023
Response from Guest Relations on 22 May 2023
Thank you so much for the compliment! We're happy to hear that you enjoy our new look!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely amazing. They were so kind helpful, and most of all they smiled when they greeted us!! Would definitely stay here again.
Stayed 2 nights in May 2023
Response from Guest Relations on 22 May 2023
Thank you so much for the kind review, and compliments about our team. It means so much to us when our guests have a great stay, and we hope to welcome you back soon!

10/10 Excellent

Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a great place! We love to be back next time!
Stayed 1 night in May 2023
Response from Guest Relations on 22 May 2023
Thank you so much for the kind review! We're thrilled to hear that you enjoyed our hotel, and we look forward to welcoming you back soon!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Guest Relations on 22 May 2023
Thank you so much for the perfect score!

10/10 Excellent

Kellie

Stayed 1 night in Apr 2023

10/10 Excellent

Lindy

Stayed 1 night in Apr 2023
Response from Guest Relations on 22 May 2023
We appreciate the perfect score! Thank you!

10/10 Excellent

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Top notch property and staff.
Stayed 1 night in Apr 2023
Response from Guest Relations on 11 May 2023
Thank you so much for the compliment! We hope to welcome you back soon!

8/10 Good

Eudora

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Honestly, I was very tired and mostly remember how I felt when I went inside. I felt safe and the people were kind. That felt warm and inviting. I was able to sleep well that night.
Stayed 1 night in Apr 2023
Response from Guest Relations on 11 May 2023
We are glad to hear that you felt safe during your stay at our property. Thank you for your review!

10/10 Excellent

Karli

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great!
Stayed 1 night in Apr 2023
Response from Guest Relations on 11 May 2023
We're happy to hear that had a great stay!

10/10 Excellent

Dennise

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great staff. Love the laundry room! Our room was so nice and comfortable. We will stay here again!
Stayed 1 night in Apr 2023
Response from Guest Relations on 11 May 2023
Thank you so much for the kind review! We're happy to hear that you enjoyed your stay, and look forward to welcoming you back soon!

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Guest Relations on 11 May 2023
Thank you for taking the time to review your recent stay with us. We appreciate all guest feedback as it helps us to make your future stays even better. If you would like to let us know what would have made your stay a 10/10, please do not hesitate to reach out. Again, we thank you for your feedback, and we hope to welcome you back during your next trip to the area.

4/10 Poor

Runze

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Weird noise coming from outside, sounds like furniture being moved around. Seems to be caused by the wind, but still the noise is obvious
Stayed 1 night in Mar 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it has a kitchen in the room and serves breakfast
Stayed 1 night in Mar 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot in Medford
Very nice rooms. I would definitely stay here again.
Stayed 1 night in Mar 2023

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice and hope to again!
Stayed 1 night in Mar 2023

10/10 Excellent

Fortino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Froy.
We loved everything about this place. From the cleanliness, kind stuff and the breakfast selections. Highly recommended.
Stayed 1 night in Mar 2023
Response from Guest Relations on 13 Mar 2023
Thank you so much for the kind review! We are so thrilled to hear that you enjoyed every aspect of your stay, and your recommendation of us is greatly appreciated. We hope to welcome you back soon!

10/10 Excellent

Christian Dominic

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here.
Stayed 4 nights in Feb 2023
Response from Guest Relations on 13 Mar 2023
We are happy to hear that you enjoyed your stay with us! Thank you for your review!

10/10 Excellent

Renee

Stayed 1 night in Feb 2023
Response from Guest Relations on 1 Mar 2023
Thank you so much for the perfect score!

8/10 Good

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled with nice furnishings.
Stayed 1 night in Feb 2023
Response from Guest Relations on 1 Mar 2023
Thank you so much for the kind review! We're happy to hear that you enjoyed our remodel, and we hope to welcome you back during your next trip to the area!

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will stay here again
Great customer service!
Stayed 2 nights in Feb 2023
Response from Guest Relations on 25 Feb 2023
Thank you so much for your review! We're happy to hear that you had great interactions with our staff, and we hope to welcome you back soon!

10/10 Excellent

Kathi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Guest Relations on 19 Jan 2023
Thank you so much for the perfect score!

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
2nd time here! Will be back!
Stayed 2 nights in Oct 2022

10/10 Excellent

shin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

JIMMY

Stayed 1 night in Aug 2022

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained and friendly staff
The staff is so friendly and always working to make the property look its best.
Stayed 3 nights in Jun 2022

10/10 Excellent

Gang

Stayed 1 night in Jun 2022

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the fact that room accommodations were clean staff was friendly. What I did not like was the street noise windows could’ve been soundproof better. Food was mediocre. Price for lodging was expensive.
Stayed 5 nights in Jun 2022

10/10 Excellent

Yukiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was just what I needed. Stuff members were polite and I’m very pleased with the stay.
Stayed 6 nights in Jun 2022
Response from AshleyB on 11 Jul 2022
Thank you for the kind words regarding your stay!

6/10 Okay

Shireen

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
A bit dark and dated. Bathrooms were not very clean - hair in places. Stocked with essentials expected. Decent continental breakfast.
Stayed 1 night in Jun 2022
Response from AshleyB on 11 Jul 2022
We are sorry to hear that your stay was not what you expected. We appreciate your feedback, and hope to welcome you back soon.

10/10 Excellent

Humberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms clean and neatly arranged. Property is walkable to restaurants and shopping. Property is clean and quiet.
Stayed 5 nights in May 2022
Response from AshleyB on 11 Jul 2022
We are happy to hear that you enjoyed your time at our property. Thank you for your review.

10/10 Excellent

kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from AshleyB on 7 Apr 2022
Thank you for a perfect score!