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been here many many times. Staff are excellent go above n beyond for such a 3 star hotel. I could stay at a 4-5 star but why? when this hotel’s crew provides the same. May not have all the frills but service is tops.
The room is nice and clean. And the staffs are very pleasant.
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Stayed 1 night in Nov 2019
4/10 Poor
Aya
22 Aug 2019
Disliked: Cleanliness, staff & service, amenities
My flight arrived late and I checked in at around 1 am. I told the receptionist who was a guy that I was checking out at 5 am because I need to go home to my province. The receptionist insisted on asking for extra money for the driver. This is milking the guests. I paid full money for a four-hour rest and shower. Unacceptable.
Aya
Stayed 1 night in Apr 2019
6/10 Okay
Verified traveller
2 Aug 2019
Liked: Cleanliness
Disliked: Staff & service, amenities
Verified traveller
Stayed 1 night in Jul 2019
Response from Pinoy Pamilya Hotel on 23 Aug 2019
Thank you for choosing to stay at our hotel. We appreciate the feedback that we get from our guests as it will help us improve our products and services. We can't wait to welcome you back!
I appreciated it that they upgraded us to a premium room for free during our stay. Strategic location.
Verified traveller
Stayed 3 nights in Jul 2019
Response from Pinoy Pamilya Hotel on 23 Aug 2019
Thank you for choosing to stay at our hotel. We appreciate and value the feedback that we get from our guests as it helps us maintain and when necessary, improve upon the service that we provide to our valued guests.
Once again, thank you for your feedback and we look forward to seeing you back at the hotel!
6/10 Okay
Verified traveller
Travelled with family
14 Jul 2019
Liked: Staff & service
Pinoy Pamilya Hotel is within walking distance to Baclaran LRT ( Light Rail Transit ) an above ground system which is specially great for avoiding heavy traffic congestion when travelling within Metro Manila.
Verified traveller
Stayed 6 nights in Jul 2019
Response from Pinoy Pamilya Hotel on 23 Aug 2019
Thank you for a very positive feedback about our hotel. We take pride in catering to our guests’ needs the best way that we can and we’re sure our staff enjoyed catering to your needs as much as you enjoyed you stay. We look forward to seeing you again soon.
Thank you for a very positive feedback about our hotel. We take pride in catering to our guests’ needs the best way that we can and we’re sure our staff enjoyed catering to your needs as much as you enjoyed you stay. We look forward to seeing you again soon.
The most wonderful part of our stay was the awesome assistance and service from Jason that used to work at the Mabuhay Manor!!! All staff should strive to emulate this young man!! He was a pleasure to be around and made the stay forever memorable!!!
Good location for shopping. Close to Mall of Asia and Baclaran.
Verified traveller
Stayed 3 nights in Apr 2019
8/10 Good
Justina
3 Apr 2019
Liked: Staff & service, room comfort
Justina
Stayed 1 night in Mar 2019
6/10 Okay
Verified traveller
3 Apr 2019
Liked: Staff & service
Disliked: Room comfort
Verified traveller
Stayed 1 night in Mar 2019
8/10 Good
Joshua
1 Apr 2019
Liked: Cleanliness, staff & service
Great employees working here, very helpful, the bathroom needs to have the hole in the shower area that is supposed to drain water to the shower area plugged, it is hurting more than helping and causing puddles in the toilet area after every shower
Joshua
Stayed 7 nights in Mar 2019
6/10 Okay
Lawrence, Honolulu
Travelled with family
29 Mar 2019
Liked: Staff & service
Disliked: Property conditions & facilities
Selling point of this property is probably the location and parking!.Room condition is not so great very old ac unit and shower holder is broken but for the price of $32 a night can't beat that...we've stayed in a 4 star hotel paid 5 times that but parking is horrible and room is a mile high that you get really tired waiting for elevator to go up and down..If only they'd upgrade the ac unit , and shower it'd be the perfect place for me but I'll definitely stay there again ..
I like that there was breakfast before heading to NAIA. It wasn't buffet but I was full. The staff are nice and approachable. The room was spacious because it lacked a closet. The water pressure in bathroom was good. The aircon was able to cool the room. MOA is not too far if you use public transportation.
We transferred to a smaller family room since we cannot extend our stay to the current room we are in due to unavailability during our continued stay for one day. The queen size bed of our new room has plenty of black ants inside the sheet. I did not call for a replacement since I am so tired. I shook it off myself amd tried to sleep with it.
Located very close to the airport, but not too close. They provided taxi service fir a very reasonable cost. Unique setting where you could not tell you were in the large are of Manila. Friendly and very helpful.