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Hilton Garden Inn Las Colinas - Irving Hotels
Rating: 3.0 Stars

Hilton Garden Inn Las Colinas

7516 Las Colinas Blvd, Irving - Map
 
 
"Excellent Hotel"
The property was excellent. Room was comfortable well kept. The only thing that could have made it better is; was in Dallas during Final Four weekend and decided to stay one night to see the watch the game in a room and relax and fly out on Sunday morning instead of trying to catch the game in airports while I made my way home. So when I got to my room and was looking to find the TV Channel to view the games I called down to the Front Desk and the first time I got a female and she kinda thought she knew and "it might be on this channel", she was wrong so when I called back down the Male that I asked really did know but advice to try one of the local channels. Now if I called down and asked what channel a weekly show or series was on I might accept the "I really don't know why are you bothering me with this response" but considering that this is a once a year major sporting event and when I walked in to the hotel at the bar area there were about 30 people sitting at two large TV watching the pre game and the people that rode up in the elevator were doing the same thing as me. I would have thought that the front desk would have know the information I asked right off the bat. Informed employee are a sign of good management. That is the things that make you a 10 out of 10 instead of a 8 or 9.
Ron from Las Vegas,NV

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