"After prepaying around 3k for only two nights and two rooms and after a long day of traveling from the East Coast, my family was greeted by a sour-faced woman named Sandra who abruptly just said, "You want to check in?" with no smile and a blank stare. She continued to respond with a harsh rudeness to any questions we had. At one point she was argumentative.
We had no congenial welcome whatsoever!
The door knob to both of our rooms was loose, making it such an ordeal both to get in and out. In one room we couldn't close the bathroom door or we needed to call someone to help get it open. We did not stay in the main older section because we needed a bathroom in the room. The walls are so thin that we could hear conversations and more from beside us and even the floor above us. The beds are old and particularly uncomfortable.
We also made reservations at the overpriced dining room (that had few menu options) where, aside from a basic burger, we had forgettable meals that cost us far too much.
The attraction for this place is in the history of it, yet one should stay anywhere else but here at Yellowstone. We will never stay here again."
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