Filthy pub, poorly managed. Over priced. And to offer a bowl of cereal for breakfast when the rooms are valued at £160 online, completely unacceptable. A fellow customer joked that he was waiting for a full English when asked if he wanted anything else. Came downstairs for dinner at half past five, most of the tables had reserved tiles on them. When we asked at the bar if we could eat with them we were told “the footballs on so its busy” We fully understand that but again the management should be putting procedures in place where by the staff are asking if you would like to eat and reserving a table on check in. I’ve worked in this industry alongside incredible managers and these things come as second nature. We were told the first room we were put in (that was filthy, see pictures) hadn’t been used since the 1st of January, unsurprisingly! The heating wasn’t working correctly in either of the rooms and the first one had a window open and the heating turned off on arrival, I mean come on! It was colder inside than out.
In summary this place needs someone with ‘the knowledge’ at the helm if it wants to be what it proclaims to be