Ratings based on 71 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
65% of guests recommend
3.2 Room cleanliness
3.1 Service & staff
2.5 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Couples
by Laura from London, Ontario

Fantastic value

Posted 11-Oct-2013
Pros: The best thing about this hotel is the price, hands down.
Location: Location was perfect - 10 minute walk from the train station, and loads of shops and restaurants at the front door.
You're never going to get a hotel in the city centre of Lucerne for a better price. The room was quite small, but the bed was comfortable and the bathroom was very clean. If you're looking for any frills or extras this place isn't for you, but for a couple travelling on a budget it was absolutely perfect. Breakfast was great too!
2 out of 5
by Debbie from California

Jail Hotel

Posted 28-Aug-2013
Pros: It had history. The staff was very nice
Cons: Ventilation
Location: The town was beautiful. Restaurants along the water and the scenery was amazing. Switzerland was pricey. The Great Bar is a must visit
The pictures on the internet are better then the hotel in person. The people were friendly but the hotel was stuffy and the rooms were VERY small. I felt like I was in JAIL! The free internet access is only in the small hotel lobby and not all of our devices would get internet. Hotel was clean but the overall wasn't what I expected. The bar next door the Great Bar was AWESOME!
4 out of 5
for Everyone
by A verified traveller

Great experience!!!

Posted 20-Aug-2013
Pros: DIfferent but great!!
Cons: Beware, no elevator.
Location: All Lucerne!!!
Great location! Okay breaky! Cool rooms!! Quiet staff but helpful!
1 out of 5
by Jan from The Woodlands, Texas

Stay away from this place!

Posted 27-Jun-2013
Pros: The only nice thing about this hotel is the central location.
Cons: A chair in the room and some minimal level of comfort; friendlier staff; cleaner rooms and hall ways; decent towels, etc.
Location: Luzern city center.
We knew and expected a "jail" like experience; however some level of comfort would be nice. The rooms don't even have a chair or curtain. The rooms don't have Internet; the hotel does not have an elevator. The showers are terrible, the noise (we did read the warning) was worst than we expected (people talking in front of our room on the third floor half the night). And the place is dirty and dusty. This place is not worth the money. Only positive is the location (center of Luzern) - if you travel by train; there is no parking ( expensive parking garage is close). We will not stay here again.
4 out of 5
for Everyone
by A verified traveller from UK

Bars not Mini Bars

Posted 02-May-2013
Pros: Fun, interesting experience - well worth trying
Location: In Luzern old city - great location
Does what it says on the can! You are staying in a converted (just) prison and will be in a small cell with bars on the windows and very rudimentary facilities - that is the point - it is an experience. The conversion is very well done and it is a fun place to spend a night or two - probably not more... Well worth trying (not sure we'll go back again) but certainly not for honeymooners! We stayed in a basic room some of the other suites appeared to be less basic.
4 out of 5
by A verified traveller from USA

Best value

Posted 21-Mar-2013 on Hotels.com
The only thing missing was a mirror, but then, in a jail cell mirrors were most likely not a part of the decor.
2 out of 5
for Couples
by Kelsey from Houston, Texas

Posted 17-Mar-2013 on Hotels.com
They aren't kidding when they say "Jailhotel" as the rooms are old jail cells. It was a little creepy at first but we didn't mind as we were looking for a cheap place to stay for two nights in a good location. The location is excellent and as we weren't planning to spend any time in the room, the room was sufficient for its purpose. We didn't mind that the room was small, the bathroom was smaller, or that the two twin mattresses were on the floor but I was a bit bothered that there weren't any window coverings and you look straight across the narrow road into another building- weird, especially when it's dark outside and the lights are on. Otherwise, the hotel served its purpose for our visit and we enjoyed Lucerne. Would recommend if you want a cheap hotel in a good location.
3 out of 5
by A verified traveller

Posted 24-Nov-2012 on Hotels.com
no elevator, a bit scary when walking alone in the hall way on 2nd floor, breakfast is not bad, nice staff,
4 out of 5
by Margaret

Short walk to train sta and boat piers

Posted 02-Nov-2012 on Hotels.com
Room was good for the money, actually a little more roomy than the pics indicate. My room had private bath in the room and 2 twin beds. No lift so that might make a difference to some people. I wouldn't say it was noisy there at night, but occassionally you could hear the 'bass' of the nightclub. This was mostly from around 11 pm. to 2 am. Only one block off of main shopping and restaurant district and about a 10 minute walk to train and boat piers.
5 out of 5
for Couples
by Alison

Unique experience

Posted 16-Oct-2012 on Hotels.com
The hotel was great! It is located in the heart of old town, very easy to walk to all of the attractions. It was a unique experience, the jail was in use until 1998. The hotel is located above a nigh club, but we emailed ahead of time and asked for a quiet room and they gave us a corner room which was very quiet. Only thing, I wish there was a lift in the hotel. It was hard carrying our luggage up 3 flights of stairs.