Ratings based on 85 Verified Reviews
They paid and stayed. We double-checked.
3.1 Room cleanliness
2.9 Service & staff
2.4 Room comfort
2.8 Hotel condition
They paid and stayed.
for Couplesby Laura from London, Ontario
Fantastic valuePosted 11-Oct-2013
Pros: The best thing about this hotel is the price, hands down.
Location: Location was perfect - 10 minute walk from the train station, and loads of shops and restaurants at the front door.
You're never going to get a hotel in the city centre of Lucerne for a better price. The room was quite small, but the bed was comfortable and the bathroom was very clean. If you're looking for any frills or extras this place isn't for you, but for a couple travelling on a budget it was absolutely perfect. Breakfast was great too!
for Everyoneby Debbie from California
Jail HotelPosted 28-Aug-2013
Pros: It had history. The staff was very nice
Location: The town was beautiful. Restaurants along the water and the scenery was amazing. Switzerland was pricey. The Great Bar is a must visit
The pictures on the internet are better then the hotel in person. The people were friendly but the hotel was stuffy and the rooms were VERY small. I felt like I was in JAIL! The free internet access is only in the small hotel lobby and not all of our devices would get internet. Hotel was clean but the overall wasn't what I expected. The bar next door the Great Bar was AWESOME!
Recommendedby Darshna from USA
Great location, kind of creepy set upPosted 23-Aug-2013 on Hotels.com
It really feels like a jail cell! The lobby is pretty cool/chic and has internet. The room door looked like a jail cell and inside was the same. The hotel used to be a jail, so I shouldn't have been surprised but it creeped me out to the point where I hung out in the lobby until I was sleepy enough to go to sleep. There is no AC so you have to open the window for any air...and so I spider came into my room. The furniture is new. Location was perfect. Walking distance to everything, including the train station. No elevator. Great breakfast.
for Everyoneby A verified traveller
Great experience!!!Posted 20-Aug-2013
Pros: DIfferent but great!!
Cons: Beware, no elevator.
Location: All Lucerne!!!
Great location! Okay breaky! Cool rooms!! Quiet staff but helpful!
Recommendedby Jill from Seattle
hot, loud, and no waterPosted 19-Aug-2013 on Hotels.com
sadly it was awful. Seems there was a pub crawl going on downstairs so the noise was loud all night long. The room was hot and stuffy so had to leave the window open, which barely helps anyways. Front desk couldn't even sell us drinking water or offer a drinking glass or washcloth. terrible.
Recommendedby A verified traveller
It is a jail so don't expect much....Posted 17-Aug-2013 on Hotels.com
I chose Jailhotel because it was less expensive than most of the other hotels in the area and the quirkiness of staying in what was, until fairly recently, an active jail appealed to me. Though I wouldn't stay there again it is basically what you would expect: no frills, minimal amenities, cramped, uncomfortable beds, and meager bathrooms. It's a jail after all. I didn't find it particularly unclean but it doesn't inspire confidence in that realm either. Basically this is on par with a hostel but for more money. The upside is that you'll be able to tell your friends that you spent time in a Swiss jail!
Recommendedby Gooze from Germany
Dont go therePosted 17-Aug-2013 on Hotels.com
The room was too small, there is no place to put your luggage! shower-wc section of the room (there was not a separate bathroom, just a partion wall from the rest of the room, there was no ceiling for this section!!) was old and dirty. You can hear every single noise from the walls and the hall, so dont expect a good might sleep! There is no internet in the rooms, just at the reception. Very expensive comparing what they offer. The jail theme doesn't mean that the rooms need to be like a jail! I stayed before in different jail themed hotels and they were much nicer and enjoyable. Don't go there.
for Getaway With Friendsby Mukul from India
Unique ExperiencePosted 04-Aug-2013 on Hotels.com
Unique experience...staying in a jail room ...without having committed any crime........must try once
Recommendedby A verified traveller
Posted 29-Jul-2013 on Hotels.com
for Everyoneby Jan from The Woodlands, Texas
Stay away from this place!Posted 27-Jun-2013
Pros: The only nice thing about this hotel is the central location.
Cons: A chair in the room and some minimal level of comfort; friendlier staff; cleaner rooms and hall ways; decent towels, etc.
Location: Luzern city center.
We knew and expected a "jail" like experience; however some level of comfort would be nice. The rooms don't even have a chair or curtain. The rooms don't have Internet; the hotel does not have an elevator. The showers are terrible, the noise (we did read the warning) was worst than we expected (people talking in front of our room on the third floor half the night). And the place is dirty and dusty. This place is not worth the money. Only positive is the location (center of Luzern) - if you travel by train; there is no parking ( expensive parking garage is close). We will not stay here again.