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Reviews of Hotel Nikko Princess Kyoto

4 out of 5
Hotel Nikko Princess Kyoto
630,Takahashi-cho,Karasuma Takatsuji, Higashi-iru,Shimogyo-ku, Kyoto, Kyoto

Reviews

9.0

Wonderful

Rating 10 - Excellent. 493 out of 849 reviews" "
Rating 8 - Good. 299 out of 849 reviews" "
Rating 6 - Okay. 45 out of 849 reviews" "
Rating 4 - Poor. 5 out of 849 reviews" "
Rating 2 - Terrible. 7 out of 849 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jingwen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good four-star hotel
Stayed 4 nights in Jan 2024

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to subway station. Staff really helpful in getting our luggage arranged for transfer to next hotel. Room really spacious but little old. I would definitely stay @ this property again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Pei Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Warm and sincere hospitality especially from Concierge team Concierge Chef and Irene. I stayed at Prince Hotel in Shinagawa years ago, it was beautiful during the Cherry Blossom season, the service standard at Nikko Princess is excellent. It’s within walking distance to numerous places. If you are a first timer, it’s ok to visit Nishiki Market just once. Check in advance for key festivals during your visit, to optimise your experience in Kyoto. Pace is leisurely here.
Stayed 4 nights in Jan 2024

10/10 Excellent

Sandeep, Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility. Totally worth it. Conforms to worldclass standards of hospitality.
Stayed 2 nights in Dec 2023

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights, quiet location, walkable to subway. Excellent front entrance, service and lifts. Room was comfortable and had everything we needed. Would stay again.
Stayed 4 nights in Dec 2023

8/10 Good

Alice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice if staff can speak English !
Stayed 2 nights in Dec 2023

10/10 Excellent

Alice

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It would be nice if staff can speak English !
Stayed 1 night in Dec 2023

8/10 Good

Hemdeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, very large rooms and bathrooms by Kyoto standards and everything was clean. However, the staff wasn’t as nice as the one we experienced at Hyatt Regency in Kyoto (we had split our five nights between these two hotels) nor were the amenities as good. The hotel is dated (late 60s / early 70s) but everything works and is clean. So, great value for money if you’re looking for something in the central Kyoto area.

10/10 Excellent

Susan

Stayed 3 nights in Nov 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Food options were expensive
Stayed 5 nights in Nov 2023

10/10 Excellent

Carol

Stayed 4 nights in Oct 2023

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great service, hotel located at the quiet street , but just need a few minutes walk to all shops and restaurants, definitely will stay again if I visit Kyoto next time. Great location , great hotel
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Ricardo, Vestavia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Buffet breakfast was very nice and convenient. Rooms were spacious. Very walkable area. Lovely staff
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Willem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel and I would highly recommend staying here.
Stayed 3 nights in Aug 2023

10/10 Excellent

Tatsuya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s very quiet and feels safe.
Stayed 1 night in Jul 2023

10/10 Excellent

David

Stayed 2 nights in Jun 2023

10/10 Excellent

Bing, Laguna Niguel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were delighted to find a spacious room and encounter courteous staff during our stay. Despite we don’t speak Japanese language, we were able to seek assistance from helpful staff members who patiently assisted us in planning our travel itinerary.
Stayed 2 nights in May 2023

6/10 Okay

Dan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Larger size rooms in old building but otherwise well kept. Building has few amenities - no onsen (spa) and concierge service was exceptionally poor and unhelpful as they only spoke English with rudimentary English skills, and didn't help with restaurants suggestions or reservations. For the money, wouldn't stay here again
Stayed 1 night in May 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only problem was main cafe/restaurant was closed two evenings.
Stayed 6 nights in Apr 2023

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large, with comfortable beds. The staff was exceptional - always willing to help with questions or requests. Nice breakfast onsite. Quick commute to rest of town for tourism, shopping, etc.
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great area
Stayed 3 nights in Apr 2023

10/10 Excellent

Krista

Stayed 4 nights in Feb 2023

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Spot
Stayed 1 night in Feb 2023

10/10 Excellent

Naseem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very nice hotel. Staff are helpful & always available to solve any issues & go above & beyond. It’s clean & updated. Good location. Breakfast was good with great variety & exceptional service although the coffee can be improved upon. It’s like hotels used to be before Covid. Nikko Princess is back to the old standards but many others are not. Had a great stay & would definitely recommend this hotel.
Stayed 2 nights in Nov 2022

8/10 Good

Shinichiro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location to both high street and major temples and tourist attractions.
Stayed 2 nights in Jun 2022

10/10 Excellent

Sabrina

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and a very spacious room! Will come back to Kyoto and stay here again. Appreciate the 2 ladies at the front desk who assisted me to properly wear a Yukata and tie my Obi belt. Thank you very much!
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kyoto’s Gem
Super clean and spacious, excellent service, central to everything and great vslue$
Stayed 3 nights in Dec 2019

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Decor looks a bit old. But clean and well maintained .
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with incredible staff and restaurant. I r4ecommend it to everyone
Stayed 2 nights in Dec 2019

8/10 Good

KIM HING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Quiet but close to many restaurants. Easy access to shopping centre at downtown
Stayed 3 nights in Dec 2019

8/10 Good

Kenji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely located in good area. Excellent bakery near by.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!
Stayed 1 night in Nov 2019

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019

10/10 Excellent

Martin, Toronto, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, cleanliness, class, quality of room amenities, etc.
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it. There are better options in Kyoto.
Needs a refurbishing. Not up to Nikko standards in other cities. Too expensive considering a very standard room.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2019

10/10 Excellent

nobel

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not worth the money
Very disappointing for a 4* hotel. We asked for double rooms but were only offered twins. The location and bathroom were good but generally not worth the money.
Stayed 2 nights in Sep 2019

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Bar too small full in the evening. Breakfast room on the ground floor small and had to queue fro breakfast
Stayed 2 nights in Oct 2019

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff but this is indicative of Japan. The property has an air of quality. The lobby has a beautiful water feature and the surrounding restaurant and bar is very nice. I was hoping there would be a Spa in the hotel but can't complain. The rooms are very good size for Japan and all the amenities you need. Very large shower which we enjoyed.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of most of the attractions. Lovely old world feel about the place and service incredibly polite and hospitable. Decent sized room for Japan and beautiful foyer
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2019