Beautiful hotel, little bit away from the action, but this isn't a bad thing! Only a 5-10 minute walk away. Loved it. Wifi is ridiculous expensive, at 1250 baht a week. Free wifi in lobby.
Staff are rude and incompetent. While we were there, a friend passed away, and my husband went to the bar (the only place with free wifi) to talk to his friends husband. He sat and had two beers (2 for 1 happy hour). Paid cash. We were then chased as we were leaving the hotel for dinner like criminals and ordered to pay more. We explained what had happened. When we returned that night, they harassed us again, saying he had drank four beers in 30 minutes. The one waitress was screaming at the others in thai that we were stealing. Another waitress speaks fluent English, and she sorted it out.
The hotel bookings clerk for tours, could not take visa, so we cancelled our trips booked with her and booked them in the town where we could use visa. We waited for one tr to pick us up, and they never showed. After calling the agent, we discovered the hotel bookings clerk sent them away saying we cancelled, while we were sitting right there!
Buffet breakfast is very average compared to others had in much cheaper hotels in Thailand.