Search Luxury Hotels in Kantenah

"Liked staff were friendly and willing to help you if you needed any assistance. 2 formal sitdown resturants have excellent food and 1 average buffet could have some upgraded features. Maybe 1 more formal restaurant should be added for better availability because you can't always get a reservaton on 1st try. Outdoor grills are great with excellent food. Room service except for our last moring was slow to deliver told 40 to 45 min but mostly took 1 hour to 1 1/2 hr. Food was cold but thank goodness we had a microwave. Contents were messed up a little example ordered lg black coffee got smaller pot with 1 cup next time received a packet of 4 cups & saucers, sometimes you got saucers sometimes not. Ordered a breakfast full meal plus an order of yogurt, sausage & fruit for another person got no plate to eat anything on. Sometimes silverware for 2 sometimes only 1 with just a knife and a fork for 2. Limited selection of food. Again glad we had mini kitchen in unit. No omelets/waffles on breakfast RS menu. Could go to buffet and get an omlet but was told we could not bring up to the room. Pizza and burgers not a formal dinner to enjoy a meat/potatoe/vegetables/desert meal in your room or a evening special beach dinner. No better dinner meals to select from but bucket meals of chicken etc were available for families & groups. Nice feature for larger group or a family. Beach needs some kind of a redo investment to improve the walkability by removing palm stumps and wood hazads."

"The property was great, we had a great time as a family. Our kids loved being able to eat cupcakes at all times of the day! The lattes were great too! The property was very big, lots of walking. It would have been nice for the shuttle to run more often especially during busy times like morning, late afternoon and evenings. We enjoyed the bikes to go off property. And loved our 2hrs of pickleball every morning. Our group had people age 1 to 76 and everyone had a great time."

"Everything is fine with this property except the food is very repetitive for long stay periods after few days you get tire of eating the same thing over and over, other than that all is well done"

"Nice property,,,"

"Great time "

"The whole staff was extremely friendly, so helpful and welcoming "

"The staff was really friendly and make us feel like we were at home. The entertainment was great and we will come back soon. Thanks to Boris, Edgar entertainment , Enrique, Jorge at the bar. Liliana the host at the restaurant, Delia, Davis reception and of course Victor the bell boy you guys are extraordinary. Gracias a todos. "

"We had an excellent stay at TRS Yucutan. Fernanda went out of her way to ensure that every experience we had was magical for our honeymoon much to our surprise. Many of the highlights of our vacation were thanks to her special touches. Our butler team was also very responsive to text messaging and in answering any question we had The food selection was excellent, fresh and lives up to its gastronomical expectations. There's many places for relaxation on the resort including the amazing infinity pool, saltwater pool and private beach. It never felt too crowded. Most of the days there was quite a lot of seaweed on the beach however its still not hard to finda bit of beach that allowed for good swimming We paid for the premium package which included the cabaret show (Amazing), hydrotherapy, turndown service. We felt this was worthwhile in the end but something for people booking is that they may need to pay an added 300 USD minimum for those added luxury features which used to be included in bookings. Our only feedback is that we were initially put off by the strong sales tactic upon checking into the hotel to join the travel club. It really tainted our initial impression of the hotel because we didnt want to deal with pressure sales tactics on vacation. But once people left us alone about this we had a great time "

"Love the resort!! Beautiful location and beautiful room option. The food was pretty good and the restaurants were great! Location to city of Tulum a little further than I thought. Please make sure you confirm transportation too resort and from because TAXI cost is ridiculous. "