Executive Room, Sea View | In-room safe, desk, laptop workspace, free WiFi

Reviews of Titanic Port Bakirkoy

5 out of 5
Titanic Port Bakirkoy
Fisekhane Caddesi No: 7/3, Bakirkoy, Istanbul, Istanbul

Reviews

9.0

Wonderful

Rating 10 - Excellent. 492 out of 837 reviews" "
Rating 8 - Good. 253 out of 837 reviews" "
Rating 6 - Okay. 54 out of 837 reviews" "
Rating 4 - Poor. 15 out of 837 reviews" "
Rating 2 - Terrible. 23 out of 837 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

cengiz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing place👍
Stayed 6 nights in Dec 2023
Response from Guest Relation Manager on 3 Jan 2024
Dear Valued Guest,Thank you for letting us know your valuable comments which is of very importance for us. We hope to having chance to welcome you again soonest.Sincerely,CRM Management

10/10 Excellent

YETIS

Stayed 1 night in Dec 2023
Response from Guest Relation Manager on 26 Dec 2023
Sayın Misafirimiz,Titanic Port Hotel’i tercih ettiğiniz için çok teşekkür ederiz. Otelimizde ki deneyiminiz ile ilgili geri dönüşünüzü bildirmeniz bizleri çok mutlu etti. Sizleri tekrar otelimizde ağırlamayı sabırsızlıkla bekliyoruz.Saygılarımızla,CRM MANAGEMENT

10/10 Excellent

YETIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Guest Relation Manager on 26 Dec 2023
Sayın Misafirimiz,Titanic Port Hotel’i tercih ettiğiniz için çok teşekkür ederiz. Otelimizde ki deneyiminiz ile ilgili geri dönüşünüzü bildirmeniz bizleri çok mutlu etti. Sizleri tekrar otelimizde ağırlamayı sabırsızlıkla bekliyoruz.Saygılarımızla,CRM MANAGEMENT

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality and service. Breakfast buffet is top notch as well as the waiters. Nice underground facility with pool, sauna, jacuzzi and gym. Close proximity to 2 malls and lots of shops and restaurants.
Stayed 3 nights in Nov 2023
Response from Guest Relation Manager on 28 Nov 2023
Dear Valued Guest,Thank you for choosing to stay with us and for taking the time to write this wonderful review of our hotel. Your kind words about the service and facilities are a pleasure to read and your appraisal of our Team Members is highly appreciated. We are looking for to welcome you back again.Kind Regards,CRM MANAGEMENT

10/10 Excellent

Saleh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at begin of one most crowded shopping street in Istanbul ,deferent choices of items ,soft and safe night live, A lot of Resturant ,2 closed shopping malls are closed to this hotel , underground shopping mall near by , Metro and main square just. 5 minuets walking.furthermore , health club and Turkish bath deserves for try , especially for those lovely wemons.The good things I observed at breakfast the excellent Controll of avoiding wasting food 👍
Stayed 5 nights in Nov 2023
Response from Guest Relation Manager on 8 Nov 2023
Dear Valued Guest ,Thank you for taking the time to leave us a review and sharing your experience with fellow travelers. We are heartened that you have had an extraordinary stay and enjoyed the location of our hotel. We hope to welcome you back again.Sincerely,CRM MANAGEMENT

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Guest Relation Manager on 2 Nov 2023
Sayın Misafirimiz , Nazik değerlendirmeniz için çok teşekkür ederiz. Otelimizi beğenmenize çok memnun olduk. Sizi tekrar otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla, CRM MANAGEMENT

10/10 Excellent

Muzaffar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Guest Relation Manager on 1 Nov 2023
Sayın Misafirimiz ,Nazik değerlendirmeniz için çok teşekkür ederiz. Otelimizi beğenmenize çok memnun olduk.Sizi tekrar otelimizde ağırlamaktan mutluluk duyacağız.Saygılarımızla,CRM MANAGEMENT

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, helpful friendly staff, great room
Stayed 4 nights in Oct 2023
Response from Guest Relation Manager on 30 Oct 2023
Dear Valued Guest,We are pleased to see your valuable comments about your last accommodation in our hotel. We certainly hope that we may welcome you back to Titanic port in the near future, as it would be a pleasure to have you as our guests once again. Sincerely,CRM MANAGEMENT

10/10 Excellent

ALI, vaughan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and very friendly staf
Stayed 6 nights in Oct 2023
Response from Guest Relation Manager on 18 Oct 2023
Dear Valued Guest,Thank you indeed for your valuable time to send us your comments and to score us.We're glad to receive your feedback and hope to see you in our hotel as soon as possible.Sincerely,CRM Management

10/10 Excellent

ALI, vaughan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place and location with very friendly staff I recommend it to all very good in every way and specially the stuff they are very helpful and friendly. Thank you so much.
Stayed 5 nights in Oct 2023
Response from Guest Relation Manager on 18 Oct 2023
Dear Valued Guest,It's our pleasure to receive your remarkable comments about our hotel and the staff.We wish to welcome you again soonest.Kind Regards,CRM Management

10/10 Excellent

ibrahim

Liked: Staff & service, property conditions & facilities, room comfort
amazing stay
great stuff , good location and breakfast
Stayed 10 nights in Sep 2023
Response from CRM Management on 12 Oct 2023
Dear Valued Guest,It's our pleasure to receive your remarkable comments about our hotel and staff. We wish to welcome you again soonest.Kind Regards,CRM Management

10/10 Excellent

said

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Guest Relation Manager on 25 Sept 2023
Dear Guest,Thank you for sharing your feedback from your recent stay. We are looking forward to your return.Kind Regards,CRM MANAGEMENT

10/10 Excellent

Sema

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel!
Stayed 1 night in Sep 2023
Response from CRM Management on 19 Sept 2023
Dear Guest,Thank you for sharing your feedback about your recent stay. We are looking forward to your return.Kind Regards,CRM MANAGEMENT

10/10 Excellent

kamal, TRPOLI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Sep 2023
Response from CRM Management on 14 Sept 2023
Dear Valued Guest,Thank you for evaluating us. We are glad that you enjoyed our hotel.We are waiting for you again as soon as possible.Sincerely,CRM MANAGEMENT

6/10 Okay

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location was good but hotel needs to improve Like elevator cart didn’t worked twice , room suppose to be none smoking but there was a smell of cigarette.
Stayed 5 nights in Jul 2023
Response from Guest Relation Manager on 1 Aug 2023
Dear Frank, Thank you for taking the time to write your review and share your feedback. We are sorry to read that you did not like the elevator system of the hotel and the smell cigarette in the room. We do apologize about it. It is planning for the change of the elevator card system is done by our management. We do hope to be able to welcome you again to bring back your satisfaction in our property.Kind Regards,CRM MANAGEMENT

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Guest Relation Manager on 12 Jul 2023
Dear Valued Guest,Thank you for taking the time to sharing your experience with fellow travelers. We hope to welcome you back again.Sincerely,CRM MANAGEMENT

10/10 Excellent

Sargon

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent and the staff were friendly and helpful.
Stayed 7 nights in Jun 2023
Response from Guest Relation Manager on 7 Jul 2023
Dear Sargon,Thank you indeed for your valuable time to send us your comments and to score us.We're glad to receive your feedback and hope to see you in our hotel as soon as possible.Sincerely,CRM Management

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great experience . We’ve always stayed here . Hussien took really good care of us ! We will return again soon
Stayed 4 nights in Jun 2023
Response from Guest Relation Manager on 19 Jun 2023
Dear Mohammed,It's our pleasure to receive your remarkable comments about our hotel and departments.We wish to welcome you again soonest.Kind Regards,CRM Management

10/10 Excellent

Aysun

Liked: Cleanliness, staff & service, property conditions & facilities
Fetiye was a very nice cleaning lady. She kept my room very clean, and when I asked her not to clean one day she listened, then she ran after me when I forgot something in my room at check out. Exceptional service. My only complaint is the my room key wouldn’t work & I would need a new one almost daily. Everything else was amazing; the staff, the location. I stayed for 5 nights & would definitely do it again.
Stayed 5 nights in Jun 2023
Response from Guest Relation Manager on 13 Jun 2023
Dear Aysun ,Many thanks for your review and for taking the time to express your enthusiasm regarding your most recent visit. Our team is committed to striving to exceed your expectations and we are happy to hear our efforts have been well received. We apologize for your complaint about room keys. We would like to inform you that our management working on this issue to change the system. We are looking forward to welcoming you again in the near future.Kind Regards,CRM MANAGEMENT

10/10 Excellent

Nozha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel is very very good I recommend it to take it really very clean. The breakfast is wonderful. Everything is good
Stayed 1 night in May 2023
Response from Guest Relation Manager on 1 Jun 2023
Dear Nozha,Thank you indeed for your valuable time to send us your comments and to score us. We're glad to receive your feedback and hope to see you in our hotel as soon as possible.Sincerely,CRM Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay
Hotel is ok but there was a problem in the A/C which made our night difficult
Stayed 3 nights in Mar 2023
Response from CRM MANAGEMENT on 20 Mar 2023
Dear Valued Guest,It's our pleasure to let you know that welcoming you was delighted for each staff of our team.Hope to see you soonest.Kind Regards

10/10 Excellent

Abdulrahman

Stayed 2 nights in Mar 2023
Response from CRM MANAGEMENT on 18 Mar 2023
Dear Abdulrahman,Thank you indeed for your valuable time to send us your score.We're glad to receive your feedback and hope to see you in our hotel as soon as possible.Sincerely

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service
Staff are extremely attentive and respond quickly to any request. They are genuinely caring. This property is beautiful I really enjoyed my time here
Stayed 10 nights in Feb 2023
Response from CRM MANAGEMENT on 5 Mar 2023
Dear Kim,Many thanks for your review and for taking the time to express your enthusiasm regarding your most recent visit. Our team is committed to striving to exceed your expectations and we are happy to hear our efforts have been well received. We are delighted to have had the pleasure of making your stay as enjoyable as possible. If business or leisure brings you to İstanbul, we look forward to warmly welcoming you back.Sincerely

10/10 Excellent

YETIS

Stayed 4 nights in Feb 2023
Response from CRM MANAGEMENT on 11 Feb 2023
Dear Yetis,Thank you for taking the time to rate our property. We are delighted about your positive feedback and we are looking forward to welcome you again.Kind Regards,

6/10 Okay

sarah

Travelled with family
Liked: Cleanliness
At checking into my room, I had to wait 3 1/2 hours to get my room. I was disappointed that I have to wait so long.
Stayed 6 nights in Jan 2023
Response from CRM MANAGEMENT on 15 Feb 2023
Dear Sarah ,Thank you for taking the time to post your review. Regarding your complaint about check-in time, we again kindly be advised that our standard check-in time is 14:00 o'clock. We would like to remind you that you came to our hotel early, we wanted to give you the room one of them our ready rooms to help you, but you did not accept it and you wanted to wait an another room which was not ready before the check in time. It was 13:24 o'clock when you checked in. We apologize for keeping you waiting, but we want you to know that we did our best. In spite of your experience we hope to welcome you again with us in the near future.Kind Regards,

8/10 Good

NABIL

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Location is the best part of it, needs a better control of temperature to hot in cold days, staff is great
Stayed 2 nights in Jan 2023
Response from CRM MANAGEMENT on 2 Feb 2023
Dear Nabil,Thank you for taking the time to rate our property. Our apologies you were not satisfied with the condition of the hotel and your room during your stay. We appreciate you took the time to share your experience. Your comments are valued, and will be used to consider improvements in the future.Kind Regards,CRM MANAGEMENT

10/10 Excellent

Kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Everything you need is in the same area as the hotel.
Stayed 1 night in Jan 2023
Response from CRM MANAGEMENT on 31 Jan 2023
Dear Kenneth ,Thank you indeed for your valuable time to score us and share your lovely comments. We are truly happy that you enjoyed your stay with us. We are looking forward to welcoming you again in the near future. Kind Regards , CRM MANAGEMENT

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Air conditioning not working only heating system, 7th floor has strange smell between the rooms, I ordered king size bed , I got twin beds match together because of non smoking choice
Stayed 2 nights in Jan 2023
Response from CRM MANAGEMENT on 17 Jan 2023
Dear valued guest,Thank you for taking the time to leave us a review and sharing your experience with fellow travelers. I would like to inform you that the air conditioner in the hotel works regarding weather.It works on the hot air in the winter.We could provide mini cooler to the rooms in this case. We are sorry to hear that you were not satisfied with several aspects of your stay. Your review gives us the opportunity to correct any deficiencies we may have in our service and our product. We look forward to welcome you back again,Kind Regards,

10/10 Excellent

Abdullah Ali

Liked: Cleanliness, amenities, property conditions & facilities
Good location, close to a major city centre; walking distance to most public transportation and right next to two large shopping malls. Comfortable and clean room as expected from a hotel of this level
Response from CRM MANAGEMENT on 8 Jan 2023
Dear Abdullah , Thank you for your very kind review. It has been a real pleasure for our associates to cater for your needs during your past stay at Titanic Port Hotel and we are happy that your experience matched your expectations.We look forward to welcoming you back.Sincerely,

8/10 Good

Amir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good
As the room was not ready they checked in us late. Also as gold member we didn't get any free upgrade. The room was so hot and AC was not working.
Stayed 1 night in Dec 2022
Response from CRM MANAGEMENT on 8 Jan 2023
Dear Amir ,We appreciate you taking the time to write a review about your recent stay with us and sincerely apologize that it did not meet expectations. We would like to inform you that you have checked in before than 14:00 p.m. which is our check in time. You checked in at 12:44 p.m. As you mentioned, as a VIP member, you have some special rights depending on hotel availability. The room which you have stayed is one of our deluxe rooms and we didn't have availability for the dates you stayed of a higher category. We are sorry for the AC system that is controlling from the central and I would like to inform you that the air conditioner in the hotel works regarding weather.It works on the hot air in the winter.We could provide mini cooler to the rooms in this case. We would appreciate another opportunity to turn your experience around.Kind regards,

10/10 Excellent

Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay at we enjoyed it!
Stayed 2 nights in Dec 2022
Response from CRM MANAGEMENT on 8 Jan 2023
Dear Lin,Thank you for your positive comments. We are delighted to read that you enjoyed your stay. We are looking forward to welcome you back again.Best Regards,

10/10 Excellent

Nesreen, Sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Glenard, Indio

8/10 Good

YETIS

Stayed 9 nights in Nov 2022
Response from CRM MANAGEMENT on 24 Nov 2022
Dear guest , Thank you indeed for your valuable time to score us. We are truly happy that you enjoyed your stay with us. We are looking forward to welcoming you again in the near future. Kind Regards,

6/10 Okay

rashed

Stayed 1 night in Nov 2022

10/10 Excellent

Behrooz

Stayed 7 nights in Oct 2022
Response from CRM MANAGEMENT on 1 Nov 2022
Dear Behrooz, Thank you indeed for your valuable time to score us . We are truly happy that you enjoyed your stay with us. We are looking forward to welcoming you again in the near future. Kind Regards ,

10/10 Excellent

Baasanjav

Stayed 2 nights in Oct 2022
Response from CRM MANAGEMENT on 11 Oct 2022
Dear Baasanjav,Thank you for taking the time to rate our property. We are delighted about your positive feedback and are looking forward to welcome you again.Kind Regards,

10/10 Excellent

michael

Stayed 1 night in Sep 2022

6/10 Okay

JOE, Torrance

Business traveller
The hotel was not able to provide me an invoice / statement of my stay. i reminded them and thery promised to email but i still do not have it
Stayed 10 nights in Sep 2022
Response from CRM MANAGEMENT on 11 Oct 2022
Dear Joe, Thank you for sharing your feedback with us. We would like to inform you that, when we check, we see that your invoice has been sent. Even so, we have sent it again, please check your email box. We are looking forward to welcome you again.Kind Regards,

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent experience! I traveled to the Bakirkoy district of Istanbul to undergo rhinoplasty, coming alone from the United States, and chose the Titanic Port out of a list of hotels provided to me by my surgeon's assistant. I couldn't have been happier! They were wonderfully accommodating, friendly, and always there if I needed anything. They made my experience even easier - the room was beautiful and clean, everything was perfect, the breakfast was delicious and the in-hotel cafe/room service was delightful as well. The location around the hotel is ideal as you have a mall right next door, but also can choose to walk the side streets to experience more of an authentic Isntabul shopping experience. Highly recommend the Titanic Port Bakirkoy!
Stayed 9 nights in Sep 2022
Response from CRM MANAGEMENT on 5 Oct 2022
Dear Monica, Thank you for your very kind review. It has been a real pleasure for our associates to cater for your needs during your past stay at Titanic Port Hotel and we are happy that your experience matched your expectations.Thank you again for sharing your feedback and we look forward to welcoming you backSincerely,

10/10 Excellent

Siyad

Stayed 6 nights in Jul 2022
Response from CRM MANAGEMENT on 4 Oct 2022
Dear Siyad , Thank you indeed for your valuable time to score us . We are looking forward to welcoming you again in the near future. Kind Regards

8/10 Good

MARK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was okay. We didn’t like the fact that on our arrival they requested a deposit of $100.00 US dollars or 100.00 euros in case we used the few supplies provided in the small fridge. . We refused to give the deposit and told them that this was not listed on their website or on the Expedia’s website. It was very upsetting and uncomfortable.
Stayed 1 night in Sep 2022
Response from CRM MANAGEMENT on 7 Oct 2022
Dear Mark, We would like to thank you to have taken the time to share your comments with us. We have well noted the points regarding the hotel and they will be adressed. But also we would like to inform you that, the deposit payment taken from every guest, this is for possibilities expenses that you can have in the hotel during your stay. In case of no expense, it will be refunded on the day of departure. We do apologies for not meeting your expectations, we do hope to be able to welcome you again to bring back your confidence in our property.Kind Regards,

10/10 Excellent

Sulaiman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was enjoyable in general and the renovation of the hotel from the inside is wonderful the good treatment of the staff with a smile and the place is great for the presence of mall commercial complexes and open markets And a choice of restaurants and cafes .
Stayed 4 nights in Sep 2022
Response from CRM MANAGEMENT on 17 Sept 2022
Dear Sulaiman , Thank you indeed for your valuable time to score us and share your lovely comments. We are truly happy that you enjoyed your stay with us. We are looking forward to welcoming you again in the near future. Kind Regards

10/10 Excellent

Atta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its so perfect good location helpful staff nice breakfast clean rooms
Stayed 2 nights in Sep 2022
Response from CRM MANAGEMENT on 13 Sept 2022
Dear guest , Thank you indeed for your valuable time to score us and share your lovely comments. We are truly happy that you enjoyed your stay with us. We are looking forward to welcoming you again in the near future. Kind Regards ,

10/10 Excellent

Ovsanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professionalism and friendly staff
Stayed 1 night in Aug 2022
Response from CRM MANAGEMENT on 1 Sept 2022
Dear Ovsanna,Many thanks for your review and we are happy to hear our efforts have been well received.We certainly hope that we may welcome you back to Titanic port in the near future, as it would be a pleasure to have you as our guests once again. Sincerely,

10/10 Excellent

Alshehhi

Stayed 1 night in Aug 2022
Response from CRM MANAGEMENT on 30 Aug 2022
Dear Alshehhi ,Thank you for taking the time to sharing your experience with fellow travelers. We hope to welcome you back again.Sincerely,

8/10 Good

omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Nice area
Stayed 6 nights in Aug 2022
Response from CRM MANAGEMENT on 14 Aug 2022
Dear Omar, Many thanks for your review and we are happy to hear our efforts have been well received.We certainly hope that we may welcome you back to Titanic port in the near future, as it would be a pleasure to have you as our guests once again. Sincerely,

10/10 Excellent

Reda Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, the gym was excellent and the pool As well. Breakfast was excellent also. Thanks
Stayed 7 nights in Jul 2022
Response from CRM MANAGEMENT on 11 Aug 2022
Dear Reda, Many thanks for your review and we are happy to hear our efforts have been well received.We certainly hope that we may welcome you back to Titanic port in the near future, as it would be a pleasure to have you as our guests once again. Sincerely,

8/10 Good

Talal

Stayed 2 nights in Aug 2022
Response from CRM MANAGEMENT on 8 Aug 2022
Dear Talall, Thank you again for sharing your feedback and we look forward to welcoming you back. Sincerely,

10/10 Excellent

Bassam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2022